HomeShop18 Complaints & Reviews

Hello sir, ...i have a problem on this website. Someone call me(fake someone) and told me that you have shop a SURIYA GAS STOP on this month from homeshop18 and told me that you are win 12, 60, 000 ...in our lucky draw...result is comeout..kindly imormed you to payment registration fee 7, 500 .
One is registration charge of that prize is 7, 500.another is bank SBItax charged 25, 000.another is RBItac charged 38, 500.and last one is 78, 500 durring this time i have clamed ..I realised that really they fake people use me as a moneybanker...
..this is totally fake...i just want to tell you that (someone)under this homshop18 customer care provide some unnecessary customer details to another fake person who use in bad business.they provide useless details to the another person...i have all msges from VM-Homeshop18..i just read and they call me and told me that i have win 12, 60, 000 and also they got all information about our purchased ...if someone had not provided any homeshop18s customer details than how they get all information about our purchased...i have given below the company no. :-+[protected]

I resquest to you that if you should not take any action than our whole ASSAM(north-east) will not buy any product from homeshop18..
.
.contact me :- [protected]@gmail.com

They cheated the customers yesterday the custoner get a call tht thy won gift bcz thy selected for womams day thy said we r frm homeshop 18 we trusted thm thn thy said the customer won i phone or 75 000 soo thy choose the money thy requested fir customer ifsc code account no all thngs the customer provide them and thy said the money wll be credited n customer ac wthn 24 hrs and they said thy are frm head office frm noida name of grl sonia mehra and vizan... After tht ask the 1 tym passwrd of debit card ... N we provide tht after tht hve debited the customer acvount wid the sum of rupes 18700... And thn we call thm and thy said we cnt do anythng ... Soo dnt trust homeshop18 ... They are bloody cheaters

I am very disappointed by service that homeshop is giving. I have oredered spice mobile on 26 feb. And they delivered it on 2 march. And they are taking Rs 351/- shipping charge.
Now i have problem in mobile so they refused to replacement by saying that it is only applicable if Mobile taken to service center within 7 day. What's hell is this.
They are just selling cheap quality products.

I am getting call by this number:[protected], They are saying that they are calling from Homeshop18 gift department and they telling me my personal info full address name number and all, and they said that I am selected for gift which from 14 Feb shopping lucky draw, and Prize will be one of 3(Dell Laptop, iPhone7 or 75000/- Cheque of ICICI Bank) but I have to purchase a product minimum of 4000/- and for payment they are asking my card details or asking me to pay by PayTm on this [protected]

They texted me by this number: [protected]

Their Text

WWW.HOMESHOP18.COM
OUR PAYTM WALLET:[protected]
YOUT OFFER CODE:SHOP601
YOUR TOTAL AMOUNT:8989
THANKYOU FOR JOIN US

but when i dailed to homeshop 18 coustomer care they did not claimed for such lucky draw.

They tried to fraud with me.

HOW THEY GOT MY PERSONAL INFO, MY DETAILED ADDRESS AND NUMBER AND ALL. Which I shared with Homeshop18

Dear Homeshop18,
I have ordered jewellery items from your shopping portal. till now there is no complaint about the product. But I want you to get informed that the shopping details (like name and full addreds and contact no.) which only you should know, have been shared by you with some fraudulent elements which are repeatedly calling in the name of giving me the prize money. we as customers do not expect this kind of negligence and carelessness from a reputed company like "Homeshop18".
I am afraid that such fraudulent calls are discouraging many customers like us from buying from you as the personal details we share with a TRUST that it would not fall into wrong hands. Hope you exercise some care in selecting your suppliers and save your dwindling reputation.

I ordered Buy one get one coral blankets by azani in December and received them in January, but after receiving my parcel one person is continously calling me from different numbers stating that i won 1st price in a lottery and need to pay money in order to claim my record. I refused to pay money and now he is calling and abusing me, and sometimes do flirting. These are the 2 numbers i m getting call from [protected], [protected]. Kindly look into it.

Priyal Sood

Sir, i ordered everwel 131 pcs complete kitchen set with 2 burner cooktop & dry iron on 22.1.2017 order no.[protected]. same has been dispatched on 30.1.2017. cash on delivery is made of rupees 7350.dinner set was not complete instead of 131 pcs it has only 89 pcs n cooktop was also damaged.so i resend it after one week through homeshop18 courier service n till date 28.1.2017 i don't get my product back.i call again n again they don't take any actions and stop receiving my calls too..

Order was placed by my relative for onida grill vide order no:[protected], material was recieved and complaint was raised on 23 feb and from that day they are replying that

we will get back to you within 48 hours and till date there is no call/message and whenever calling the customer care they all lsiten to problem and refer to their senior team where no body is free to take the call and they are reverting that within 48hrs we will contact you.

Request you to help in this matter as after complaint they immediately generate ticket and reply that within 48 hrs we will contact you. I have even talked to the seller and he is deniying to do anything without homeshop18 clerance.

This is in reference to my order on homeshop18.com (Order no.[protected]). I received my product on Feb 13, 2017 but it was received in damaged/defected condition and the quality was also very cheap. I spoke to the customer care for the refund and mailed as well; however they said that the refund can only be made in the form of Gift coupon. I had ordered the product in the mode of COD/Cash on delivery and the refund policy on the website also says that I'll get a cheque in such a case. But Customer care Executives are clearly denying to refund in Cash/Cheque mode; although it's completely the company's fault and not mine? Why would I accept the Gift coupon after such a bad experience? When asked the reason, they said that the policies have changed and the website is not updated; so they can't refund in form of Cash/Cheque. I'm attaching the screenshots of Refund Policy as mentioned in your website.

I have ordered one product and after getting it i was not satisfied with the product i ask for refund and they people said we'lll provide u coupon ..before changing the policy u peolpe not even inform to anyone .i want my money back u cheater company...i am going to assure that from next time all my relatives and friends must not buy any of the product from you cheated people.

Dear sir/madam
This is to inform u that i rajesh kumar has ordered 5 unstiched blouse by zoha & my order no. Is.[protected] i recieved only 4 blouse with no accessories (Latkans). I hv compained to ur company on 2-2-17 & my complain no. Is hs[protected] after 10 days when i called ur office.. Coustmer care executive said return all product then i will give u all product & i return all product on12-2-17. I hv called ur concern department so many time but there is no progress... Everytime they will say we r complaining forward but stil after almost 1month i did not get my product..
If product is not available kindly refund my money 1300/-.
It will be a great help for me..
Rajesh kumar
[protected]
[protected]@gmail.com

Sir...am Radhika from raichur...karnataka...am ur regular customer.. I am getting fraud call from homeshop...that I got prize money of 75000 and they ask me to purchase item worth rs 3500 and I did it...after they called me n regularly asking my atm details...n by fraud they have taken my Rs10000 by taking my atm details...they dint deposit any prize money for me...please take serious acation on them...with trust on u people I lost Rs10000...

I am a loyal customer of home shop 18. I regularly shopped with them and I was satisfied. But this time when I ordered zoha Saree pack of 2 Saree, I was highly disappointed with the product as they delivered me different product. It were not those saree's which I actually ordered. And even the quality of the product was very low. I asked them to take back the product and return me my amount. But they are returning me the coupon of rs 1450 which actually I don't want. Please refund me the cash. I need my cash back and not your coupon.

Dear Staff member of homeshope 18

few day before you send me refund cheque but wrong name mention on cheque ( No.16163) .
my name is Milan prakash Gujar but you mention milal it is wrong .
Because of i can’t in cash the cheque, so pl send me right name cheque Milan Prakash Gujar.

my order no[protected]

My contact no.[protected] /[protected].

Pl reply urgent i am waiting last one and half .
because of your staff first u send me wrong product after long communication i had got cheque but it also wrong pl do some thing urgent and keep your reputation good .

Home shop 18 is fake site. This site is making fool to the people. I purchased 10 LED bulb from home shop 18 and all the bulb are of bad quality. Their illumination level is too low. I asked to customer care to take it back but they refuse. I waste my money on home shop 18. So I will not recommend any one for Home Shop 18. And I will float my feedback on the web.

My first order on 5th feb, order id - [protected]
PrettyKrafts - Buy 20 pc & get 30 pc organizer set free - pink(cash on delivery)
in this case i received only 36 pieces instead of 50 pieces,
then i returned product & get e-coupon of Rs-1200

then

my second order on 18th feb, order id - [protected]
PrettyKrafts - Buy 20 pc & get 25 pc organizer set free - pink via e-coupon of Rs-1200
in this case i received 43 pieces of blue color instead of 45 pieces pink,

when i call to customer care, call center executive says that take image of product & email to homshop18, they are playing with me & both time they send wront or less material, now this time i do not take risk on this time of re-order Or material.

so, Please take action and try to get my money back.

It is to inform you that we aren't received the same 12 piece jewellery combo by kavya with designer watch saree medium. Kindly i request you to return the order and provide us the same order that are given by us.
Here we are submit the photo of the jewellery which was already received and i am also submit the photo of the order(request) that are given by us.

Regards,
Amit Kumar Verma,
Type 4, Quarter No.4 CPWD colony,
peelpheet bi pass road, izzat nagar Bareilly,
Uttar Pradesh-243122
Ph.[protected]/[protected]

Dear Sir,

My name is suruchi mehta .
My Twitter handle is @suruchi_mehta3
i have played your contest on 6th January 2017.
In prize homeshop18 was going to give TRIO T50DT handsets.

The result was declared on 20th jan 2016 ..your team declared me as winner.
i have sent all my contact details to redeem my prize but got no response.

I am very much fed-up now..
If you guys really don't want to give prize then i don't understand why you declared your winners .
I have many mail to your customer care and also spoke on facebook but got no response
I have called to your customer staff also but got no response from there also.

I want my prize ASAP.
I have asked other participants who won in different contest of yours.
The are saying you guys are fake.

PFA FOR PROOF
MY MOBILE NUMBER IS [protected].

Dear sir,
I order vlcc facial combo from you guys. My order number is [protected]. I just got the delivery. You guys didnt send me the gold face scrub. That is the main product which i was looking for. When i called you guys the agent offered me Rs. 150 coupon. I dont need a coupon. I need that product. I order all the times from you guys. This time i m very disappointed. I dnt want any refund i just need that product for which i paid. Please send that as soon as possible.
Thanking you
Yours faithfully,
Sohini Dev
Phone # [protected]

I have received in my mobile no. [protected] an message from home shop 18 and phone call from mobile no.[protected] and [protected] that i have won 1st prize tata safary worth rs.12.50 lakhs and to deposit rs.6600/- as registration fees. I, therefore, want to know whether it is true. Please let me know the detailed because my name name is not appeared in the winners list which have already been published in your website.
Thank you.
Loren soy
Golaghat, assam