HomeShop18 Complaints & Reviews

I ordered(ORDER ID :[protected]) on December 8 in Homeshop18. Today (December 12, 2016) i received it from courier today afternoon only .Its NOT SWITCHED ON even after 6 hrs charge. It is not working.
I paid 5150 Rs(along with shipment charge).Also Tablet Screen's with lot of scratches. Seems it is not like a new product. We are not satisfied. We expected lot but not satisfied.

We want to return the product and get back our money. It would be really helpful if we get back our amount.

Dear Sir,

I was purchase UNI N2 Android Calling Tablet from homeshop 18 and this tablet was not switch on and i am take to customer care he says that the product send to alpha radios Delhi address, so i have send the product at 17/11/2016 and this product received at 18/11/2016 but no status update from him to me, and i was call to him day to day but he is not support to me and says i will check and call to you after check but no call and no conformation me.

So please do the needful .

I am very sad to write that i had ordered "a punjabi kudi attire: pack of 4 unstitched salwar" for your website. Now i found certain defects on your delivery and those are - the materials aren't those which i had found on your website, products are in bad quality, patiwala pants are very short. So i requesting you to please return your product and refund my money via cheque.

I bought a Karbonn K4000 mobile from here but it showed no service. I said to return but they did not do it. I had to repair from nearest repair centre. There is no service centre near. So had to give it to a local repair centre. No IC available. Buying of my mobile became waste. This company doesn't understand customers feeling. FRAUD. HAD A VERY BAD EXPERIENCE WITH HS18. I would never buy from it again. YOU WILL Lose CUSTOMERS HS18. I will request all my friends not to buy from here.

Please provide as much possible my refund... last 1 month 15 days I was trying to refund of my product but I can't achieve it... please take action about my request and help me... it's last way to m achieving my refund money of this product... about this product i was waste my 150rs balance to call on this side but they are not transfer my amount in my account...

I purchased I smart is- 202i mobile from homeshop18. Order no. [protected] at 1099 rs.+ 51 delivery charges. Data cable is not in this package. Remember that according to your website, in description about this product, data cable will also in this box. Colour is also different of handset. Totally cheat description update on homeshop18 shopping website and app about this product. I really hurt with this issue. Send data cable to my address. It is serious issue. Do not play with consumer's trust. Take a instant serious action to send data cable to me separately.

My free gift order no [protected] has not been delivered, as I have got message from hs 18, that My Order has been delivered to me. Please check the irregularity AND make the arrangements to deliver the item to me.AND take the strict corrective action against the defaulter, i m facing lots of inconvenient. Please do the needful... Thanks
Yours
Gavendra Chauhan
Smq 646/12 vn Pune.

I had purchased products worth 6200rs from Homeshop18. They were running an offer as per which they had to send me a gift hamper from Dabur. However, they have been ignoring my emails and not willing to send the gift hamper to me. This is an apparent fraud. Please let me know if you can do something about it. You can find attached details of all the 3 orders.

I have booked two Blankets Blue color order no [protected] which i paid Rs 2700.00 cash on dt 1.12.2016. After opening the Parcel i shocked that you people are cheating me and giving poor and dirty color and all of a sudden I lodged a complaint.My complaint No HS[protected].And your customer care says Blue Color which i have booked was out of stock so that they delivered that. Very ashamed . If my payment not coming within 48 hours i will lodge FIR against the Company.

I have oredered 9 pc cookware set one homeshop18 and qty was 3 which i had ordered before diwali, out of 3 qty I have received only 1 qty and after regular follow up on the rest of the qty, now i have received the information that I could not be getting rest 2 qty, now my refund cannot be initiated due to technical issue and it has been 3 days. I am so disappointed with homeshop18. I want my refund as soon as possible in my account...

I have placed order for surya av mini sweing machine through online to homeshop 18 amounting of rs, 1051/- on dated 21.10.2016 and made payment via netbanking.

I have received used and different brand product so i have send it for replacement via pick up receipt no. [protected] and order id[protected] and again i have received same used and different brand product on 04.11.2016.

Due to this finally i have cancelled ordert via pick up receipt no. [protected] and order id[protected] and requested for refund.

I have mailed at [protected]@homeshop18.com f and also called on[protected] frequently but till date i have not received my refund amount where in as per their refund policy amount should be refunded within 4 days its already a month ago.

I order a item for rs 1050/- at home shop in jun 16. But hs18 send me wrong product. I returned the item via speed post vide speed post no-ee[protected]in at the address which was provided by hs18 and item was delievered on 22 aug 16 at provided address. But the replecement item or refund money not returned to me. Pls help me out

Oder no.[protected]
Ub order no[protected]

Asok kumar pal
To [protected]@homeshop18.com
Cc asok kumar pal aditya sankar pal
Bcc basobi pal 21 nov at 3:54 pm
1. Order no.[protected] dt 05/11/2016 item description: pretty krafts-buy 20 pc organiser &get 25 pc
Organiser set free - pink[protected] delivered 33pc instead of 45 pc
Please arrange to deliver balance 12 pc.
2. Order no. [protected] dt 05/11/2016 item description ; sshin bhagalpuri silk saree - yellow & beige[protected]
A black & grey saree has been delivered instead of the desired color.
Please let me know your action plan to replace the saree.
1) order no. [protected] dt 05/11/2016 sub-order no.[protected] prettykraft 45 pcs organisers
2) order no. [protected] dt 05/11/2016 sub-order no.[protected] bhagalpuri silk saree

Necessary arrangement may please be done to address the above grievances.
Thanking you,

Asok kumar pal,
D3 srinibas mansion, hostel more,
Riverside road
Burnpur - 713325
Wb
M. No.[protected]

I have ordered a combo worth Rs.999 on 11th August and i received it on 14th August, i returned it on 15th August, till that day i am continuously asking for the refund from the company but the are just not responding properly. Always the ask to wait for 24 to 48 hrs. But i didn't get any call or refund m money. Again i call them and same answer but no refund is processed. Please kindly do something take some action against them, so the give my money back. i am stressed due to this. this money matters me alot and i needed it anyhow.

I have ordered Jim Dandy mop combo, order no - [protected] and I received broken dust pan, only this, they have sent me mini dust pan but in product combo include dust pan with brush, I have received broken mini dust pan with brush. Afterwards, when I contact them they agrred to sent new one but after one day, someone called from homeshop18 and cancelled that order saying that they will gave me gift coupon of Rs 120/- with lifetime validity.

Also, They have not sent me any coupons for Reliance 10th anniversary offer as they promised of every purchase of amount higher than Rs. 2499/-. I have purchase Lyf Flame8 mobile, order num- [protected] .

Never believe on any offer from Jio Money or Reliance or Homeshop18

Now after contacting so many times, they have deleted my account many times but after creating new account with same email and phone number, I will get my order history but today they have deleted my account and order history too. When I contacted them on phone, they told me that I never placed any such order after telling order number to representative on phone.

WOW! what is great company and customer respect!!!

I would like to request everyone to STAY AWAY FROM HOMESHOP18, they are not as good as they were in past, now they started cheating their customers, they forget that once reputation lost will never came back.

I and few of my friends hvae placed many orders on homeshop18 now we all decided not to use homeshop18 fro future online pruchase.

God help homeshop18.

I regret to inform you that i am not satisfied with the product you delivered to me against my order dated 18/11/2016 order number [protected], the add which you showed in the television is all cotton Kurtis including the free which you give on purchase of 5 Kurtis but the product I Received is different fabric which i wont wear, I have spoken with one of your tele callers several times but they denied for the exchange of product or refunding the amount.Here with I will be forced to file a case against the home shop 18 for misleading the customers.

It is regret to say that I have ordered vide order No.[protected] dated 25.10.2016 40Pc Dinner Set+5 Pc Non-Stick Set Black Pearl 2 Burner Cooktop. But, I have received incomplete dinner set i.e. (4 big plates, 4 small plates, 8 curry bowls, 8 table spoon, 2 forks, 4 desert plates, 4 chutney bowls (total in all 34 items) which is incomplete.
It is requested to you make arrangement to deliver remaining items like glasses, serving spoons and two more forks. At least ( 4 glasses + 2 service spoons)

Seller Name and Address
Ivpra Enterprises
Khasra No-65, Shahbad Daulat Pur, Near Delhi
Delhi
New Delhi
110042

From:
Anil Choudhary
Email- anil.[protected]@gmail.com

This product quality is bad.This product is fade and damage.we want to return this product, this product is fade.this product pieces is broken, so return tha product and refund the money .this product is pieces color changing.lead is bend the pieces.two pieces handle is broken the pieces.we are not suggested in your homeshoo18.are you cheated the customers.

Not get refund for order no. [protected]
Not get any solution after many days of submitting complaint.
Complaint no.- HS[protected]
You could not solve this with in specified time by you.
Totally cheat and refund policy.
Please do not play with consumer's trust.
You get goodwill after many years, but you can lost everything in just few minutes by lost of consumer's trust.
I really hurt with your cheat refund policy.
I will never again shopping with homeshop18.

Dear sir,
I have ordered lyf mobile phone amount rs : 7000 from online homeshop18 and i have not recieved mobile handset and jio sim card.
But i recieved mobile charger, usb data cable, and ear phone,.
And i have given many compalint regarding this but there is not action from there side.
So i request to look into the matter and slove the problem at the earliest.