HomeShop18 Complaints & Reviews

I had get call about ...i won tata safari car of 12 lake rs so tell me it is true or fraud call...if it is fraud call then where did they get my number and other details about me...that mean you are sharing our details
to somebody else ...this is not good ...you keep personal you wrote in your term and condition...now i should think to shop with you and share my details to you

Dear Sir
On 17/02/17 at 09:10 am I have received call from [protected] regarding congratulation you are winner of TV show (home shopping) 18 – you win 1st price TATA SAFARI ) and amount price is RS. 12, 40, 000/- Registration service charge RS. 8499 on 17/02/2017 deposit only for details contact me [protected]

Kindly advise the above caller PERSON is fake or right, I have not trusted with him
Kindly intimate to me as soon as possible
Vitthal Shrimali

Today I have received a call from mobile no[protected] that I have won Tata safari of rs1240148 for my order in homeshop 18 that they are celebrating their 21 anniversary. They have given me account no[protected] of vinay prabhakar. They told me to deposit 6000rs in their account for claiming my prize and within 15min I will receive my prize in my account.

Dear Sir / Madam,

Ref: Order NO. [protected]

Sub : Refund money due to supply of Damaged product & replaced with other product.

This is to inform that I have ordered ( refer above order) but regret to say that the delivered items were damaged and assured to us to replace the same.

Today I have received the product which was not ordered, hence please arrange to take back the materials and process the refund immediately.

I ordered a product from homeshop 18 of prettykraft 45 organisor piece for rs1200 and the order number is [protected]. Now when i check the quality, it was pothetic. When i call to return and refund my money, they said that money will not be refunded but will refund in ecoupon. I told them that i don.t nees u r ecoupon and I want my money. They were helpless as per their policy. Now they are playing with me and not intention to refund in my account. Please help since flipkart and amazon they refund immediately and homeshop 18 is playing with customer like this and not refunding it in term of money. Its a clear loot. Please take action and try to get my money back.

I ordered blossom collection pack of 3 but they send the incomplete product. Two pillow covers is missing. When i call them for complaint they said they just provide me coupon of ruppes 200. Neither send the complete order nor return the money back. I want either you send the pillow covers or take the product and return my money. I don't want to buy anything after this incident. That means they are making fool's to people.

I am a buyer of your website. My name is rajbir sandhu. I am very dissatisfied with the product supplied by you which was a roti maker. I have made a complaint on phone. I talked to your client mr.adarsh. he told me to write you a complaint. Please kindly send me roti maker wire and roti maker element wire as told by mr.adarsh. i hope you will give your kind attention on my problem. My address is -hno 130, puda colony green avenue, amritsar, punjab pin code 143001.

I bought shoes at Rs 460 from Homeshop18 shaped like shoes, He is given in the net is not in the same shape. The day I got shoes HomeShop18 the same day I spoke to customer care, he asked me to work in the time to call or email, I immediately asked to be emailed HomeShop18 shoes but they have yet to return did not respond then i did not respond Homeshop18 clear that the company's customer care calls were retracted, so we request u conducted my money back i will be grateful

This is highly disappointing that after several complains and phone calls just after receiving the product, lazer 3 jar mixer grinder, homeshop18 people never looked into the matter. Their service boy from muzaffarpur, Bihar who called me once also didnot arrive to collect the defective product. After that he switched off his phone.It seems they have no concern for the customers.

Order no. [protected] delivered dated 12 jan 2017
Complain No. HS[protected] dated 12 Jan 2017
Complain No. HS[protected] dated 28 Jan 2017

Dear sir homeshop18 ki taraf sai mujhe ek call aya tha 20/01/2016 ko [protected] sai isne apne apko homeshop18 ka employee bataya or kaha ke app hamare luck customer hai apne 5, 50000rs ka cash prize jeeta hai iskliye apko registrtoion fess 22000rs jama kerni hogi A/C manu raj sbi [protected] mai or fir usen mujhe ek fake cheque mere [protected] whatssapp kiya sbi ka per cheque per seal naaptol pvt ltd online shopping ki lagi hai mene fir usne ek winner ka number diya ki kaha ye prize winner hai ap inse baat ker satisfy ho sakte hai [protected] mene inse baat ki to isne bhi yahi bataya ki ha mene bhi 22000rs jama kiye thai or mere cash prize mere account ma credit ho gya hai fir mene bhi jama ker diye 22000rs iske baad 21/01/2016 ko prize money mere account mai ani thi jo na ayi or tabhi sai inka phone bhi band a raha hai

Hello,

I bought a product from HomeShop18 bearing order number ([protected]) on 16th December 2016 and got delivered on 20th December 2016. I didn't like the product quality and returned the same to the homeshop18 team. The product was collected by the Aramex Courier company with the reference number : [protected] on and I have provided the same reference number back to HomeShop18 for their tracking purpose. They promised they will refund my amount within 5 to 7 business working days.

Till date there is no response and no money refunded back to me every time I call them there is no proper response and the only response I get is we haven't received the product from the Courier company and until they get the product they will not pay me the amount. First of all HOMESHOP18 ANSWER THIS QUESTION " HOW COME CUSTOMER LIABLE TO GET THE RETURN PRODUCT DELIVERED TO YOU".

Once the product is returned the refundable amount should be paid back which was never done, I have also sent the copy of the return Invoice to the Home Shop 18 Whatsapp number and till date no update from them as well. I want my money back and I have been cheated and HOMESHOP18 HAS STOLE MY MONEY. THEY ARE THE BIG TIME CHEATERS IN ONLINE CONSUMER BUSINESS. THEY HAVE HARASSED ME IN ALL THE WAYS MENTALLY AND TORTURED ME ALL THE WAYS. I DEMAND MY MONEY BACK. Please help me to get this amount back to my payment Gateway. Attached is the Invoice of return for your reference. Do let me know if you need any other details from my end.

Thanks,
Hema Sapasetty

Respected sir, I am udhaya Kumar my order number is [protected] and my sub order number is[protected]. Sir I am purchase Intel penta tab from homeshop18 on November month then some problems I will return the product and I got some coupon code same price I will another product on same price told in homeshop18. Then I will purchase xolo Windows phone in same price on 29december I got it after one week start some problems.Are 1. automatic off the phone 2. Charging not stand by minimum 1hour 3.phone heat too much 4.Data button ON automatic comes back low battery 5.Internal memory only in 4gb. How many times I will complaints on homeshop18 and not responsibility for proper solutions. So please give me a money return is better solution help me please...

I have purchased these two mobiles after watching your offer (Freebie: Unlimited Voice Calling For Lifetime+JIO Happy New Year Offer - Unlimited Data Till 31March17+Loyalty Bonus of Rs. 300 (150 + 150)
But now I come to know that there is no offer regarding Unlimited Voice Calling For Lifetime in Reliance Jio from Reliance Jio customer care. This is a big cheating from hs18. Now i want to return these mobiles.

Order No. [protected] - Booked on 25.01.2017 by Charulata Karnuk - We have ordered PNB 4 Pcs. of Anodised Cookware set containing - Anodised Cooker 3.5 Ltr., Anodised Kadhai, Anodised Fry Pan, Anodised Tawa.

We have received Alluminium Cooker and Another pan with steel lid. We do not want this like this.

Kindly replace the product with real one within 3 days time.

Sir,
In response to your TV advt., I placed order on 23.1.17 on your toll-free no. for “SMART CHOPPING SOLUTION” by Ezyhome for Rs. 999/-(thru COD), where 3 freebies were also promised at no extra cost, viz. a veg. cutter, a knife & a resealer(three items). This was my first order ever, & I am totally disappointed with the fact that I did not receive “RESEALER”, which is mentioned on the carton received today at around 3:30pm. Right from placing order to delivery of the product, I received 5 SMSs which I would draw your attention to :-
1) Soon after placing the order, I received Ist SMS at 8:18 pm, thereby informing the details of the order placed. (ORDER No. [protected] for Rs. 1200/-).
2) 2nd SMS received on 28.1.17(10:47 am) which reads “Your Homeshop18-FOS shipment with AWB No. [protected] & Order No.[protected] is out for delivery. Plz keep Rs. 1200/- cash ready.”
3) 3rd SMS on 28.1.17(1:35 pm) which reads “Your Homeshop18 Order [protected] is out for delivery via Delhivery(FOS) with AWB No. [protected] to your delivery address. Plz keep COD amount of Rs. 1200/- ready to receive the order.”
4) 4th SMS on 28.1.17(7:50 pm) which reads “Your package from Homeshop18-FOS with Order No.[protected] could not be delivered today as the customer asked for delayed delivery.”
Here, it is informed that no such request was made by me for delayed delivery.
5) 5th SMS on 29.1.17(9:49 am) which reads “Your Homeshop18-FOS shipment with AWB No. [protected] & Order No.[protected] is out for delivery. Plz keep Rs. 1200/- cash ready.”

From the above, it is evident that two different Order Nos. are referred to, which may be cleared as to why the left out product(Resealer) was not sent to me. I have paid COD of Rs. 1200/-. I may be sent the same urgently. Being my first experience with your shopping, I hope u will keep ur commitment of reliable services.

Smt. Jyothi

I received new trio mobile at 11 January 2017, I got problem in phone from same date. I saw in parcel that instead of 3 lens I got 2 lens, & i charged battery 3 hours & used only 5 minuts, battery completly reduce by 0%, when I charged mobile that time mobile & charger got so tempered, after that I called up since 3 to 4 days to homeshop, they gave other complaint number, i called up to complaint number they gave service center number of trio co, i called up service center, they gave 3 different places address which is far from our home 3 hours distance by vehicles to see mobile. I reached service center in chembur they people refuse to see phone dtd 21 jan 2017. I again called up homeshop, they said will revert after 38 hours. Today is 28 jan 2017. still I have not received any respone & solution from homeshop18. This company is too much low catogary & irresponsible. So all guys pls don't never purchase from homeshop 18.. Now i have only option i am going in consumer court.

Vilas - [protected]

Today i recieved a call from Number [protected] mentioning his name Vinay Gupta from Jharkhand. I have bought a product of Nutriglow facial pack from Home shop 18 few month back and i have won a TATA Manza car as a second price from Nutri glow. They have given account number [protected] state bank of india and account holder name santosh sharma. call me at [protected] for details

Regarding HS18, I always think that except this company no one is better. I also suggest my freinds, collegue to purchase products from HS18.

But now the third class services of HS18 proves me wrong. After getting irritated from your all customer care executives, i am writing this mail to you.

Recently my mother ordered a Chhabra Company's Lehnga. She received damaged product. After hearing this from my mom, i initated a complaint to return this product. A pickup boy received the damaged product but not given us any aknowledgement slip. Actually we don't have any reference number or sub-ordr number to remind you that what was the product code exactly.

But, yes i have an SMS received from HS18 which states that "HI ROSHAN, here is your HomeShop18 esclusive GC for Rs.1598. Use code CV18B9BMYB1. Min purchase Rs.1 valid till 09 august 2026. To redeem visit homeshop18.com or call [protected] T&C apply"

Company like Flipkart has their own 10 days replacement warranty, in which they refund whole amount of money to its original meode of payment.

Sir, I hope you can understand my problem & you will resolve this on top priority & help me to send my money in my account or through cheque mode.

Regards
Roshan Kumar
Email ID - [protected]@gmail.com
M - [protected]
Alternate no. - [protected]/ [protected]

My brother from dhanbad has ordered "order id: 183686" some product from homeshop18.

The vary next day, he got a message and a call from a number ([protected]) saying that - you have won a maruti alto.

Pfa screenshot of that message.

Later he has given his account number to transfer 6k as an registration charges.
Contact number and account details of fraud:
Mob. No. [protected]
Sbi mr. Anjani kumar
A/c no. [protected]

My concern is that how these guys are getting the our numbers, it means homeshop18 are sharing customer database for money.

Kindly take strict action on mentioned fraud person and as well as on homeshop18.

I am manoj from baroda,

I have 2times purchased cloths from homshop18.

All offers and.. Couriered details was received on the same number as well. Which is from net the msg received from homeshop18.

To day morning dated - 24-jan-2017 (9.00 am). I have received a msg from the same number as follows

Dear sir, you won home shopping company tv show (Homeshop18). You won 1st prize tat safari & market value 12.4lakh.. Pay only registration fee rs.8499. On 24-jan-2017. For detaisl contact us: toll free no: [protected]

Like this.

And i have received the call as well, from mob - [protected] he is introducing himself gautam.

He is telling all the previous order details about what i have purchased. And he is telling to see the tv.. And he is telling that with in 24hr if you send the money then only.. You can avail like that, if you want the car you have to pay registration fee-rs.12, 000
If you need cash you have to pay rs.8500 like that. And after i asked the bank account number for sending money he sent
Name-dev sharma.
Sbi-a/c no-[protected]
Ifsc-sbin0003561

Team homeshop18 what is this?. How is this happening. How come he know the customer confidential names and numbers. And as well how come they are sending the msgs from the same server.

People please aware... Stop purchasing from homeshop18..