HomeShop18 Complaints & Reviews

i purchased a spice mobile phone 1 month ago. its camera is defected . i complained so many times but they are not taking any action and not changing my phone with an another one . its model no. is spice smart flo ivor 2 mi 423. my name is nipun bansal . kindly help us.

i made order on home shop with order no.[protected] on 22nd December 2014. I received mail on 26 Decmber that my product was despached . but till date the delivery not made to me. The text of mail i recd, on 26/12/14 is as under:- This is with reference to your order no.[protected] placed with us dated 22nd December 2014 for Rod Takes Men's PU Sports Shoes - White-IND-9 (Seller: Rod Takes). We would like to inform you that your order has been dispatched and will be delivered to you in 3 days. Dispatch details are mentioned as follows: - Courier Company Name : DOTZOT Tracking Number : [protected] Dispatch Date : 25th December 2014 Thank you for shopping with HomeShop18 Sincerely,

I received the Order on 2nd January and found the piece defective. I raised complain the same day with complain no[protected] and order no[protected]. I tried reaching them several times and I also send mail of the picture snap to [protected]@homeshop18.com. They did not call me after that and only send me message that my mobile is unreachable whereas I have not received any call from them. This is the third time i trust homeshop 18 and suffered. I am not sure if they will give me new piece as they are not responding to it. This time if I face issue I request people not to go for homeshop 18 as I cannpot trust the product sold by them nor homeshop 18.

Dear sir, I Porches Trouser dated 15.11.2014 Order no.[protected]. Sub order no.92761229 Rs/-1899 .But they not proper size. So I return of indian post curer 11.12.2014 And recivd HOME SHOP 18 TO 15.12.2014 My compliant No[protected] Daily follow up many -many times of phone [protected]. But no response my compliant. Please necessary action and return of my all payment Rs/- 1899+curer charges 169/- My E-Mail ID:[protected]@gmail.com My phone No. [protected] Please necessary action Thanks! Regads Shubhash R.Kale

My order no is[protected], suborder no is 93506475.I have received defective saree from Homeshop18. It was described on site that it is "exclusive designer sarees by khazana- red and white" ; but homeshop18 delivered wrong and defective saree. Immediately after receiving saree on 28 november 2014, within 5 minutes, I have registered complaint (complaint no.[protected] and requested to take back saree and refund the amount of rupees 2799/- paid against it.I called them several times on their phone no. [protected], till date (3rd January 2015) there is no response from homeshop18.

This is regarding order No.[protected] dt. 04.11.214, product was not yet delivered however they are showing in their status it was delivered on 09, 11.2014. I am complaining about this since 11.11.2014 after receiving email about delivery, but no solution till date provided.

To Mr. Sundeep Malhotra, CEO, HomeShop 18, This is regarding my order no[protected]. Sub order no.[protected] I have received and suffered worst kind of Mobile Handset, I received it on 15/12/2014 start it and after two hours it will be turn off. I complain about the product on 16/12/2014 with comp. no. [protected], and return/replace/refund the product on 19/12/2014 with DOA issued by micromax service centre, but till now not any action taken by your team regarding solving my matter, please look at my matter as soon as possible.

i ordered a saree worth rs. 1499 on 2nd dec. it was delivered on 7th but the product was defective so same day i made a complaint. i was told that they will take the product back in 2-3 days. now its been 25 days nobody came to pick it up.i m tired of calling them every alternative day they always say we are forwarding the complaint it will take 2 or 4 days but all in vain. even i have spoken to the seniors/ ed department but they don't concerned.are you here to make people fool it was my worst experience ever

I really hope you will go through this and be able to help me because stopping my own work and writing this long mail should mean something to you too. after going through this mail I hope you understand what I am feeling right now. I Ordered A pair o[censored]ber-Urban jeans (Order no[protected] on 19th-Dec-2014. This was supposed to be Birthday gift to my friend from my side. So while ordering i called 3 times just to confirm if the order would be delivered to me before 26th because there was still 1 whole week left for 26th. I didn't receive the product. By the way this same problem also took place couple of years ago when i ordered a Spice phones combo. It took them around 20 day to ship the product. Since then i had stopped ordering from Homeshop18. This time also my friends tried to stop me ordering from you guys but i showed my trust on you and that's what i have got in return.? Anyways, I called the home shop guys on 26th and they said that with-in 48 hrs... I kept waiting, now on 29th I called them again after tracking the delivery status, they this time said your request has been registered and you'll get the product in next 24 hrs...I called the next day and got the same answer along call disconnection many times by them, also got many numbers of courier service like [protected], and many others but there nobody picks up the call even and today its 6:00 pm on 2nd jan i call you guys daily and face your rude and arrogant attitude, but to avail I am annoyed disgusted with this i really want to take this matter and say to you guys "Please don't do this to your customers"

ORDER NO[protected] INVOICE NO- BERG/14-15/86872 BOOKING DATE - 21/12/2014 DELIVERY DATE- 31/12/2014 THIS ROTI MAKER MACHINE IS NOT WORK PROPERLY I WANT TO EXCHANGE PLS KINDLY HELP FOR THE SAME THANKS & REGARDS VAISHALI LAD

i want to return my order no.[protected] . from next day of delivery of my product i called for return. they are not respondig i called many times.20 times i called. they saying our senior will call you in 24hrs. since 1month they are doing this..please help

Hello Sir, I have purchased a combo of 6 dress material few months back. I have given as a gift to my relative. After one wash, that stitched material is shrinking and some rashes are there. I just want to say please check such type of cloths before delivering, because after 2 months o[censored]se I am facing this problem. Only one piece is of that type and other 5 dress material are nice. So please check this once. Thank You!!!

ARTICLE AS PER ORDER NO.[protected] DATED 12.12.2014 WAS DELIVERED TO ME ON 18.12.2014 FOR WHICH A COMPLAINT NO.[protected] DATED 18.12.2014 FOR REFUND OF AMOUNT FOR Rs 1499/=, AS THE PRODUCT WAS NOT AS PER OUR EXPECTATION.THE SAID PRODUCT WAS RETURNED TO THE CO. VIDE COURIER-''ARAMEX''s RECEIPT NO.-[protected] DATED 25.12.2014.DESPITE ASSURANCES GIVEN BY THE CUSTOMER CARE SERVICE, NO CALL HAS BEEN RECEIVED FROM REFUND DEPTT. OF THE CO. SO FAR.THIS IS DESPITE THEIR ADS ON ''HOMESHOP 18'' TV CHANNEL THAT REFUND WOULD BE SENT IMMEDIATELY IF THE CUSTOMER WANTS TO RETURN THE PRODUCT IN ITS UNUSED ORIGINAL CONDITION & SEEKS REFUND OF HIS/HER AMOUNT. PLEASE PROCESS THE CASE OF MY REFUND. PARAM JIT SINGH BAREY. DATED:-JANUARY 1st 2015 e-mail [protected]@hotmail.com

I have recd homeshop18 order No[protected] on 20 Dec 14 & returned the same to the addressee as given to me by your homeshop18 team on 23 Dec 14 through DTDC courier. I am asking for the replacement of said product with another product which I already conveyed to your homeshop18 team as product code No[protected]Casserole - Cutting Edge- Red Colour). Inspite of product recd back by your company on 27 Dec 14, i did not recd any call regarding my replacement of above product till date. So kindly looking into the matter & needful action at the earliest convenience please. I am enclsoing invoice & courier details for your ready reference and necessary action please.

I, Deepak Kumar Rajoriya, booked a order for supply of as desiner sari, but i received defected pees of sari, same has been informed by us to costumer care, mail to them, but no action taken by homshop18. After communicating many times they provide address for return of material, i had been return said material to him, copy of courier receipt, courier delivery receipt also mail to him at [protected]@homeshop18.com on 17th Dec. 2014. No action taken by Homeshop18.

I am Mrs. Aruna Anam. I had ordered the above product on 29-Nov, 2014 and it was delivered after 2-3 days.When I opened the product I found a defect and immediately called for replacement of the product and they assured me that my product will be replaced.After that I called many times and they replied that they will call back in 24-48 hours.But I never received any follow up from them.My complaint no is[protected] and till now i didn't get any follow up from them and neither is my product replaced.

This mail is regards to the complain of the defect in the product I received. I had ordered Mahavir Aluminium Non-stick Kadai (Product Code:[protected] with the product Coupon worth Rs 500. I had received a faulty piece for which I called the customer care number and complained for the same. Then I requested for the product replacement with another product as per the Customer Care Senior Executive (Sushil verma) discussion. I ordered Mahavir Aluminium Non-stick Kadai (Product Code:[protected]. The request was not taken and gave me another 15 days time for the same. I Called up again for the Refund of the Coupon Code. The complain department gave me 2 days time that they will mail me the Coupon Code of Rs. 500. I haven't received any mail for the same. The service is pathetic and all the executives have no information about the process. Now its 2 months I haven't received any product nor coupon code. Kindly look into the matter.

Dear Sir, I have book android phone of Spice mi516 of Rs. 6999/- on dated 25.12.2014, which is send by you against Order No.[protected], Dated 26.12.2014, of North India Top Co. (P) Ltd. through Courier E COM Express.But when i open the packet i strange that some of the freebies like Polo Watch, Coupon worth Rs. 1000/- as commited by you are missing. I immediately call to your executive regarding this. They accept the mistake and promise to send me the above items. But now your executive call me and said that we cannot provide watch, we only can give extra coupons which is against your commitment. I strange that an esteemed organisation can provide such type of bad service. No one can expect such type of bad service from you. Now i request you to please send me the above mentioned freebies otherwise i have to return the complete packet of Mobile phone. Regards Jagtar SinghPh. No. [protected] [protected]email:[protected]@gmail.com

Desr sir/madam, I had bought a spice full touch dual sim phone- 6120, and its product code: 31023107. The mobile which I have got is not starting nd its damage so I want to replace that cell phone nd instead of that I want spice full touch dual sim android phone-449 and its product code is 31799363 . Thank you .

hi sir, am nawaz iam ordered for Smart Pulse watch Model M-9010, bt too late for delivery, stil too i did not get my order, my order details is, HS18 ORDER[protected], D991L2840813, if did not get my order after two days then ill cancel my order surely, MY ORDER DATE 21/12/2014, THEY DISPATCHED DATE 23/12/2014. TODAY 31/12/2014. Kindly solve this broblam, regards nawaz