[Resolved]  Homeshop18 — faulty product received & not taking product return

Website:www.homeshop18.com

I purchase 1 item through #homeshop18, suborder[protected]. It was not working, so i raise the complain next day of receiving the product.
They sending me the service center number.
If i purchase a new product & the product is not working then its should be return by the homeshop18. Then why they sending me the service center no.
They only fool the customer... Government make the strick policy for these fraud online shopping companies.
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Oct 20, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
HomeShop18 Customer Care's response
Hi Saurabh,

Apologies! We have forwarded the issue to our respective team and are working to resolve the issue on priority.

Regards,
HomeShop18
Sep 18, 2017
Updated by Saurabh2786
Keep your apology with you.
solve my issue asap.
Complaint comments 

Comments

My order number [protected] received defected bedsheet photo of bedsheet enclose with this my complaint number is HS[protected]. Please change the fresh bedsheet for the same..

Masroor Hassan.
Kasganj
Mob No. [protected]

Dear sir i have purchese 5 pc zoha saree and i have resive totaly difrante material if home shop 18 are having this kind of supply and service please send my money whare your person has colleted your person has colleted material from our home
my email id is kamat.[protected]@gmail.Com my con no is [protected]

Dear sir/madam
Humne bedsheet order ki jiska order no. [protected] jisme 3 cousion ni nikle or bed sheet ka kapda bi bekar h isiliye hm ise return krana h
Homeshop18 team,

Dont want your apology, keep it with you.
Looking for solution asap.

Already raise on social media too but i m sure you don't take things seriously.

@Government take care for you & I am sure they take strict action on it.

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