HomeTown — Substandard product

Very bad product. Will think twice before going to home town again.

I have purchased Gary Nesting table one set of two from your Vikhroli
west showroom on 11.4.15. The big table out of two has four legs. On
fifth day itself one leg has loosened and it is about to get detached
from table top. What sub standard product you are selling that in five
days it is not in one piece. On the top of it your customer care
executive tells me some one will come and repair the same. How a five
day old furniture needs a repair? NOT ACCEPTABLE AT ALL UNDER ANY
CIRCUMSTANCES. I have also purchased a shoe rack on same day awaiting
delivery on 3.5.15. Hope that product is proper.

Dear Mr. Shah,

This is Priya from Future Group. Please be informed that we have taken a note of your concern. Kindly help us with your invoice details, details of your concern and your contact number at [protected]@futuregroup.in. We will get in touch with you and sort this out.

Regards,
Priya

Shah [protected]. By the way a person came from your company and repaired the table by fixing GLUE to the leg. PATHETIC. Within just four days of purchase the product requires repairing. It is not acceptable to us. A Brand new Branded product requires repair on 5th day of pourchase.

see photos.

Dear Mr. Shah,

Sorry about this. Our team shall connect with you shortly.

Regards,
Priya