| Address: No.304, 122nd Street, 5th Block, Muthimizh Nagar, Chennai, Tamilnadu, India, Chennai, Tamil Nadu, 600118 |
Compliant no.1
This has reference to above subject, i p saravanan residing at no. 304, 122nd street, 5th block, muthamiza nagar, kodungaiyur, chennai, tamilnadu 600118 purchase new two wheeler cb shine model code. Cbf125l, engine no. Jc65e, frame no. Me4jc65 purchased dated 12/06/2019 and got the delivery on 20/06/2019 current meter reading is 75 km on[protected] and registered on 01/07/2019 registration no. Tn05bw8557, while driving the vehicle it got stopped and when it is showed to service station (Velachery honda show room) they have informed that you two wheeler clutch plate is got jam and need to replace and it will take approx. Rs. 4000/- and the same not covered under warranty.
I was very much shocked to hear that, and i would like to bring this to your notice.
Further, i request you to kindly check and clear my two-wheeler issue in the warranty only as the vehicle first servicing also not done till date.
Please note that the customer purchase two-wheeler of honda because of trust, service, quality and brand image of the company.
Hope you understand the same and resolve my two-wheeler issue at the earliest.
Your kind support will be highly appreciable.
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Dear customer,
We thank you for sharing your concerns with us.
Your complaint is registered vide ticket no. 1-[protected]. Please quote this no. For future inquiries.
We are looking into the matter and shall be getting back to you shortly. We request you to bear with us till such time.
Thanking you & assuring our best attention always.
Yours truly,
Customer relations
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Today my replay
Dear sir,
Above mention complaint no still now nobody responsible.
I am with my family very suffer.
I promise to my life time no purchase any honda make.
Once complete my two-wheeler lone exchange other brandbik bike.
Above mention issue i share my family members, friends circle, office circle.
Thanks
P. Saravanan
[protected]
Honda 2 Wheelers India customer support has been notified about the posted complaint.