Honda 2 Wheelers India Complaints & Reviews

I'm writing this complaint after total frustration with aadhi honda service station in cheran ma nagar - coimbatore. Sorry for my long e-mail.

I gave for service (15000 kms) on 6th april reporting complaints - fork noise occurring often and the rear brake noise. But on that day i received my vehicle only with water wash alone (Tat also not good) without rectifying the above 2 complaints. Along with this i received 3rd complaint - extra horn not worked after i got my bike from service with bill amount rs. 625 (Attached with this e-mail). I asked the supervisor like whether all the 2 complaints were rectified and whether u test drive my vehicle. He told yes sir all the complaints were resolved, so can test drive and pay the bill. I test driven my vehicle and told none of the complaints were rectified and still i'm facing the same issue. One technician then came and test driven my vehicle. He told issue still persist there was a problem with razor kit and need to change tat one to resolve this fork issue. I asked then what u people's done in this service for this bill amount 620 (Labor alone-300). Not even chain lube (Billed rs.70 for chain lube) and even a grease or oil not applied to clutch, brake, etc (Other consumables rs. 60). Thank god i changed my vehicle oil outside. Otherwise they will bill for that oil also without changing.

The supervisor told like we got huge number of vehicle that's y we didn't look into this one. So i argued why should i pay this bill amount without doing any work and he promised me that he need a day my vehicle to resolve all this work. I too accepted and i gave my vehicle to resolve this issue on 9th april evening 6 pm. Then thy changed razor kit on 10th april and i was not available on 10th to take my vehicle. So i told i'll take my vehicle on 11th april and i received (Fighting for getting my vehicle on 11th where they told to get my vehicle on12th april due to their closing time) with bill amount rs. 399 for razor kit (Attached with this e-mail).

After that also issue not resolved and i came on 13th april to service for fork, brake and extra horn complaints. The supervisor, technician argued with me that the issue was resolved after test driving and there was no issue with the fork. I'm not accepting their words and another technician test driven my vehicle and confirmed the issue is not resolved. So he guided the technician to do something to resolve this issue. But the issue was not fully resolved only sound got reduced compared to last time. Even though the brake and extra horn issue not addressed and again i got the same comment like the service load is high today sir so please leave your vehicle on weekday. I didn't accepted and again the fork noise came. I fought with customer care that the issue is not rectified and why should i paid the full bill without rectifying the issue. After the long argument i accepted to give my vehicle on may 4th. Upon my customer care feedback they took my vehicle to resolve the issue, again the noise in fork got reduced only (Not fully resolved) and brake noise resolved. But still fork issue persist and extra horn not attended (Got feedback from technician that leave your vehicle one more weekend, we will rectify extra horn issue from local service stations). Also they promised me on may 5th they will deliver my vehicle in home which is near to service station. But they didn't delivered. So i called that person in mobile around 5 pm on may 5th whether all the work done and vehicle delivered since i was in out station. Again the promise fails here and they told issue resolved except extra horn and please collect vehicle on may 6th at 8:30 am where the technician will arrive sharply at that time. So what to do, i too accepted to get my vehicle on that time and went to service station on may 6th at 8:30 am. Checked with security and he told all peoples will be coming at 9 am only. Then i called that person and he told, he is on the way, i was about to goto my office at 9:30 which is 10 kms away from there. Then one person came around 8:50 am to service station. I told him that i have to take my vehicle which gave for complaint, then i called to the vehicle attender and told that this person came, please ask him to issue my vehicle. Then finally i got my vehicle on may 6th 9 am. Also they asked me to sign in empty job card and i told i wont do in empty job card. The person told, the vehicle attender asked to get the sign. So i too was in an urge to go to my office, then i just signed and left off. But the issue still persists and only sound in fork reduced. Not completely rectified. Still i'm having fork and extra horn not working issues.

I'm not ready to give my vehicle again in aadhi honda service station in cheran ma nagar. Really frustrated with this service. Very bad service. After 4 th meet also the issue not resolved means what i have to do from my end. Please suggest from your end. Due to this kind of service honda name getting spoiled. Trusted relationship will end here.

From this service i understood one thing like they are looking only for billing amount and the target of the vehicle service. Not the quality of the service.

Also one more thing i noticed is that, job card created by person x, work done by person y, test drive done by person z (Not done for my vehicle but process is like this). Here i told the person x like this is repeated issue which i'm facing for more than 1000 kms and also brake noise is coming, he told yes sir we will rectify and resolve this one (For brake issue just wrote brake noise coming, once after i told particularly rear brake, he mentioned in the job card). But the communication not clear to person y where he will check and do the work only in job card which person x wrote. So quality check completely zero here. Only they need to deliver all the vehicle on that day for name shake without clearing issues. If you would like to save honda name and trust please address this issue, else i will take it as trusted relationship with honda is going down nowadays.

Thanks for reading my long complaint report.

Note: this e-mail has already sent to [protected]@honda2wheelersindia.com on 8th may 2019. But only complaint reference number created by honda team 1-[protected] and no other action taken from honda2wheelers till date. Very bad and ashamed on honda2wheelers customer service team.

Thanks.

Sir...
I have buy activa 125 on march 2019 but after buying jst in 5 days my activa showing starting problem.. It not start through self infact also take so mch time to start through kicking.. I have done its service 2 times also and they said that this problem is resolved... But the problem is same as earlier... Kindly please some actions to reslove my problem as soon as possible...

Sir...
I have buy activa 5g on 12th may but after buying jst in 5 days my activa showing starting problem.. It not start through self infact also take so mch time to start through kiching.. I have done its service also and they said that this problem is resolved... But the problem is same as earlier... Kindly please some actions to reslove my problem as soon as possible

Dear sir

I have buy a new activa 5g from om auto honda near by narela square ayodhya road.in activa the self was does not work properly after the servicing of the active scooty. I have service two time at the showroom again and again the problem was their in my vechile, the petrol was leakge in petrol pipe and the activa 5g does not started by kick and self so take my problem seriously

I have visited motoden service centre in mahim for repairing my bike and servicing. I had an accident because of which my handle bar has bent a little. I wanted to replace it. I was being told that it will be replaced and 550 would be the charge. I was being told that total amount would be 3550. I was being charged 3665 and on top of that my handle bar has not been replaced. The attendent told me that you can ride with this tilted handle bar, u wont have issues. This is pathetic service and i was mis sold amc by the service supervisor. I am extremely unhappy about this.

Dear sir (S)

I am md nadeem. I have purchase a bike on 22/07/2018 honda activa 5g from your authorised dealer s s honda allalpatti darbhanga dealer code (Br070001). I did my bike service thrice at s s honda allalpatti darbhanga. Every time they only wash vehicle on the name of service. Worst experience with their management and employees. I have to bring your kind attention as well as wish to lodge a complaint that my vehicle honda activa 5g vehicle bearing registration no (Br07ae3147) and have warranty. From the purchase month regularly i am facing so many problem in my vehicle.
Some major problems are:-
1. Excessive vibration.
2. Low mileage approximate 25 kmple.
3. Kir kir noise i guess it (Tapet loose noise).
4. Self is not working.
5. Battery is damage.
6. Vehicle is not starting it was not starting neighter on self nor on kick.
7. Seat opening switch is loose.
Most painfully saying that after drive of around 8-10 km just after delivery it got stopped creating erotic sound issue on the time of first servicing. I am not happy with this honda service center which is 12 km far from my home.
I think customer should go to consumer court & register complain this is right action for ss honda.
In such a situation i have to regret my decision for taking this vehicle. I had never supposed this type of service from honda. The employees are irresponsible please take suitable action so that this incidence will not happen again to someone else.

Yours truely

Md nadeem

Respected sir,

Please find the attached file of

Thanks & regards

I baught new honda activa 5g on 2thmay. And registration number gj07cq0111. Overall very good scooter but im not happy with the headlight its very difficulty for rider & opposite vehicles. Whem im ride on evening or night time that time someone come on front vehicle they people very disturbed for the led its very fire focus. So what should i do suggest.

I have purchased unicorn 150. After 8 months it stopped suddenly while riding. Service center replaced the coil. Again i am faced starting problem. They have replaced the battery. After 10 days again i faced the self start problem. They told replaced battery was not good but this time they refused to change the battery since warranty periods expired 8days. I need the solution. I am very frustrating with honda.

I bought honda grazia from silicon honda showroom in rajarajeshwari nagar bangalore. Its give me tough time from the time i bought
1.in few months battery was drained and the showroom people said it is from a battery company n it will be replaced but it was not replaced i think because the vehicle stops abruptly while riding.
2. I bumped into another vehicle n gave it to service in the same show room n they took almost a month saying parts are not available n i was fully charged for the services but the battery keeps dying and i took it to a local garage n found that the old part is used with a glue
I have all the pictures for proof.
Today again the battery died. Such a miserable service and cant believe these honda vehicles. You will have to risk your life while riding these honda vehicles.
Bunch of liars who sell products for their income but doesn't care about the people's life who ride such fake vehicles

My honda cbr 150r fell so its handle got bend, they put new left handel its still bend and again they say u have to put right handel again its same then the service centre said u have to put handel t so i put handel t which is very costly from them again my handel now is bent and hard also. Very poor service now i am asking for refund they are denying and they dont know how to make it right.

My name is priyansh garewal i am owner of my activa 5g standard edition model code-scv110j purchased on 22 april 2018 midnight in gwalior i live in gwalior i buyed from dealer sumedha honda address - main road city center gwalior 474002 sumedha honda phone number[protected]

Engine number of my activa 5g-jf50e[protected]
Chassis number of my activa 5g-me4jf50acj-8011106

My 1st problem is that my activa 5g is not working properly it is not starting with self start daily in morning i give it at least 10 kicks to get it start and after some time if i keep activa in stationery mode again i want to give at least 7-8 kicks to get it start it doesnt start with self start function only some time it starts with self start this is so bad for a new scooter even from the day i purchased it it is giving problem and many times i gone to my dealer sumedha honda to get this issue fix they never did a permanent fix of this issue only they fix the issue but it works only for few days then again problem and even i take again to them to fix they say it is starting properly but it doesent one time i have complained to honda customer care in 24 january 2019 vide ticket no 1-[protected] they fixed my issue but again temporary fix i have also serviced my activa 5g time to time even i tell them the problems but they fix it in a temporary way today also i am suffering from this issue my legs also pain while kicking this defective scooter

My 2nd problem is that my activa 5g is not giving mileage proper it is giving only 30km in 1 litre of petrol even i measured the quantity of petrol in my water bottle of 1 litre before puting in activa 5g tank many times and honda says that activa 5g gives 60 km and it approved by automotive research association of india but my activa 5g is only giving 30 km mileage

All these problem i am facing not only i many of the owners of activa 5g are having this kind of problem you can see in youtube and many of the owner like me are not happy with this product activa 5g please fix my issue my contact number-[protected] and alternate mobile number-[protected] email [protected]@gmail.com

I regret to inform you that the best decision what i believed to buy my dream vehicle in honda unicorn again was the worst experience i ever had and am going through with null support. My branded unicorn bike is often getting turned off while driving and further not getting started. Recently i was to meet with an accident and this has been life-threatening for me and my belongings who travel along with me. The extraordinary risk that i undertake while traveling on highways and roads are beyond the normal ceiling.

Initially, on 7 june i objected to honda lodha service center in chromepet location for the above-mentioned issue. The engineer who took the complaint said that he needs to clean the carpeter and need to change the coil. He promised that bike will be delivered on the same day & when i went on the very next day, ie; saturday they literally made me wait for more than an hour and casually said that they didn't complete the work which was really unprofessional & again insisted me to come on 11th june. I went on 12th june and took the bike, after driving 2 km's away, again the muddled problem started. On 14 th june again gave the vehicle for service and they said all the issues will be get resolved by 18 th. I went on 19th june & told the service engineer to drive the bike and tell if he finds any problem. Engineer told still the issue persists and said they will replace the coil and also said they will inform when the bike is ready to deliver. This shows the attitude hoe to treat your customers.

Being in follow up since last 15+ days, continuously visiting the station, mingling with engineers, patiently waiting for hours outside and still if the same concern endures, i don't think honda holds workers who can give permanent solution instead of finding temporary frame up's. This really underlines how pathetic your service stations runs, execute & deal with the customer/client base. It's really pitiful and poignant to such a big brand representing world-class automobile comforts & facilities. Without the two-wheeler, i am ached a lot since the past two weeks and spending huge money on cabs and permissions in office. This not only affecting my productivity also its creating family issues. Previously another issue happens on battery & only after 3 weeks it got replaced that too after the several emails. There is a zero percent tolerance for all and moving forward its becoming loathing and my mentation is falling down and thinking to move legally. It's clear that you had given me a poor quality vehicle. For sure after the warranty period, all the parts will get repaired i have thrown this bike to scrap.

HI,

        My cousin owned a Honda 125 from your authorized dealer in 2016-17. He is deaf & dump personal so that he can't here the sounds & can't identify the complaints respectively. So far before 1 month it is not starting as he informed me & i says that pls took the vehicle to near by workshop & ask them to check the complaint in it. Unfortunately that local workshop technician worked on it & after some days he deliver the vehicle without resolving the complaint. Then he visited a HONDA AUTHORIZED SERVICE center & ask them to check & resolve this case. After 2 or 3 days one adviser contacted me & says that its CRANK shaft & clutch is gone & says that it take ABOVE 18K to work the same. after 1 day i confirm them to work on it & they revert that it will take 5 to 7 days to finish the same. After 3 days i call them & they said that work on progress. Then after 2 days i again called them & one sercvice manager or some one reply that the part is delay will deliver tomorrow. again i called them on next day but he says that "DELIVERED PART IS NOT SUITABLE FOR THIS" (what a ###!!!) & revert in 2 days it will be ready. Today i called for knowing the status of the same & the answer is " PART IS NOT YET COME" I ask them that i will mail this case & the phone talking person revert that DO the same & they can't do anything as part is not suplying from HONDA as the company is the main character in this case. THUS I need to say one thing "CASH IS NOT PAPER"  Why you guys not keeping minimum operating stock??????? if this is not clear arrange the same from next dealer to resolve the same or post knowing person to parts department as i dont want to here part not suitable like that. SO I NEED A CLEAR RESOLUTION WITHIN 3 DAYS FROM THE DATE I POSTED THIS ON CONSUMER FORUM INDIA & YOU. They tell that pls pay advance for the same & i paid 5000 INR on 10/06/19 (very HAPPY TO buy the cash from us)

NEED TO TALK ASM OR TSM LEVEL TEAM& DONT WANT TO SPEAK WITH THE DEALER AS THIS DELAY IS COMES FROM HONDA'S END. DETAILS QUOTED BELOW. PLEASE CHECK & DO THE NEEDFUL

JC DATE - 06/06/2019

TOTAL DAYS ON WORKSHOP (VEHICLE OFF THE ROAD) - 15 DAYS

PROMISED DELIVERY - TILL NOT CONFIRMED AS IT IS UNDER HONDA'S END

Customer name - ARUN KUMAR

DEALER NAME - SUNSHINE MOTORS ANCHAL

DEALER CONTACT NUMBER - [protected]

ADVISOR NUMBER - [protected]

REGN NUMBER - KL25H1272

Need an emergency reply..!!!

[protected]
[protected]

My personal experience on 20/6/2019.

Planned to book a scooter (Honda Activa) comparing with KSN honda here pricing differs on the higher side..

Affidavit Rs.750 or Rs.600 (Mandatory to do here only Sales executive says..for non resident of chennai proof)

Sales Executive Mr. Allwyn keeps on moving to other customer before completes previous customer..

Forcing us to take 4900 worth extra accessories.. with 10% discount if take as bundle of all accessories...

If i take Extended warranty for engine, warranty will be covered if all services happened in KUN Honda.. as per due dates.. i asked the sales personnel then they says not like that

But warranty from Honda only right not from KUN..

At last i started filing the details for booking, once i started discussed about the complementary by Mr. Allwyn about helmet..

As complementary helmet only on black colors.. i requested them to give a red color.. they refused us to arrange..

Then i said will rethink n come either go with KUN or not..

Overall i had a worst experience..

I have bought Honda Activa in Feb. 2018. After six months or so, it started giving trouble in starting and in motion but slow. It vibrates trmendously while i slow it down. I gave for service to the Honda service station from where i purchased it. But they can't fix the problem. Instead the serviceman told me that as Honda Activa is gearless this problem will persist and we won't be able to fix it. Last on 20th jun I gave my scooter for service, but the problem remains as it is.
If there is no way to fix it, let me know it, so that i may take further action.

Dealer: SK HONDA, Thiruverumbur, Trichy-620019.
Model Name: HONDA SHINE SP 125CC
Date of payment: 30.05.2019
Date of Delivery: 31.05.2019
A brand new bike within 10 days, it is not working.
what is the solution from your side?
No power supply to the battery.
Wire kit is fully damaged.
Bike doesn't start at all.
They are not replacing the bike inspite of such a severe problem.

Kindly do the needful

Dear Sir,
I have put my Honda activa for service to one of authorised dealer located at Manjalpur, Vadodara on June-12, 2019.
The service representative has given quotation of 18000 INR for revamping vehicle, but I found it quite high, then on negotiation he offer 11000 INR.
It was also little higher. So I just opted basic maintenance services for my vehicle by paying 2300 INR.
But when I received my vehicle, the new problem was discovered which was previously not present. I revisited the service centre to fix the issue but it was not corrected, instead the problem become severe now I can not drive my vehicle.
When we approached the senior officer, he started giving different reasons and asked to go for complete revemping of vehicle by spending min 11000 INR.
I didn't got proper service after spending 2300 INR, and not able to use my vehicle.
Need your intervention to improve service of this particular service centre.
the number of the person is ...[protected]

I had given my bike for service again in lingarajapuram service station but now I have got new issue with the bike
Starting problem
Pick up problem
Front handle shaking
Getting switch off
Too much vibrations

I need a proper servicing of the bike it is new bike driven 3000 km 3 month old I am really upset with this bike I am not happy with this bike
I have bought 3 bike from Honda planning to buy another from Honda
Please don't disappoint me
JUST NEED TO UNDERSTAND THE PROBLEM OF THE BIKE AND RESOLVE THE ISSUE

I don't want to go to lingarajapuram service station again not happy with service and quality of work

Please contact me if needed
Lawrence
[protected]
Can Honda company help me
I HOPE MY BIKE PROBLEM GETS RESOLVED

Regards,

Lawrence
[protected]

[protected][protected] - - - - - - - -

I have purchased active (AP29 CB9028) in january, 2014. And since then I have been taking regular AMC for maintaining active and getting service done regularly and total distance travelled – 26, 000 KM till now. Last time When I have given it for service at Fortune Honda service center, Hyderabad. They informed me that your active got crank failure and to repair it, it will cost INR.15, 000 /-. Then I shocked how come it possible.
The point is that No customer would be happy if they have to pay this huge amount to maintain the two wheeler and I am one of them. I ahd deep trust with Honda Company and its brand value, but I never expected with me.
I am expecting Honda company to repair or short this problem as free of cost. I maintaining Honda SP shine also and long back customer of Hodna. If this would happen to me, My faith will go away from Honda brand and will never go or suggest for Honda vehicles.
My contact details-
Mobile nu-[protected]/[protected]
Land line Number[protected]
Nagaram Hyderabad

Its been more than a year that I have purchased Honda Activa 5G and have been facing problem while starting it since day 1. It just does not start without choke or kick. 3 free servicing of the bike are done on regular basis and the problem was told every time. They just keep on charging stating that they have changed some or the other part and the problem still remains unsolved. Kindly request to do the needful.