| Address: Udaipur, Rajasthan, 313001 |
We have purchased a honda activa 5g from lakecity honda, udaipur vide receipt no. 2975 dated june 27, 2018. Same day we have found that the bike is stopping automatically while pressing the breaks. We have made complaint to the local office. They told to come on next day.
Next day, they checked and told there is some garbage in the carburetor. We have objected that how can it be happened, this vehicle is new one. They told it happens, we’ll remove that. There is no other problem in the bike. We told them to write the same words on your letter pad and the manager of lakecity honda, udaipur has refused to send any written confirmation that the bike has no other problem. The behavior of manager has created the doubt in our mind and we told him for refund of money.
He has then wrote on blank paper with their rubber stamp that rpm was improper and they have set that only. However, previously they told that, there is some garbage in carburetor. They didn’t write that bike is proper and no other fault exists in their testing.
This seems they didn’t check the bike before providing us, which is a serious issue. The bike is stopping automatically on road, which is also risky and the seller is not concerned on that.
Honda 2 Wheelers India customer support has been notified about the posted complaint.
I'm facing starting problem in my scooty, I've complained many time in JMK Lela Honda ghaziabad but I didn't get any solution so far.now it's creating more problem then earlier. My complaint no is 1-[protected].