Honda 2 Wheelers India Complaints & Reviews

I just want to file a complaint against vihan honda manpada thane (w) india. The responsible persons are who does service of my mopet ASHOK KUMAR the MANAGER SANDESH KADU (who s not solving customer problems) please take some necessary actions against this person after reading this!

Not getting proper service
Ignoring the problem...asking any time but nothing...I am having free service so not listening to my problem whn i m telling abt my problem every time plz take some action against them... Provide my full details below... 😡

My contact number:
Bike :HONDA Active MH 04 JE 8578
I need a help thanks waiting for you calling

Plz inform me i[censored] take any action on this or i will file case in consumer foram... My contact no.:-

Service center
Vihan honda service center
Manpada thane (w)
Manager- sandesh kadu
[protected] (sandesh)

I have purchased honda activa 125 in oct 2015 from m. K honda sitamarhi bihar, at that time they have not given me rc of my scooty. After lots of follow up they have provided me my rc this year but that too is not correct as name, father name, chasis no and engine no is rc is wrong. After that they have told me that they will do correction but after two months till now also they have not given me my rc copy,. At this point of time i have no way left rather than going to consumer court. Please look out the matter and do the needful..
Shivendu raj
Vehicle no - br30l 6348
Mobile no - [protected]

Servicing book was given to the manager for keeping it save and can be used in future for servicing in time but brought vehicle for service today 26/05/2018 to the honda showroom no one is paying attention to the request of the customer problem customer handle and solving problems are not good registered name is (Ritika jain
Mob no. [protected]
Vehicle registration number is cg08ad8001)

Dear sir/madam,

Recently i have purchase the 2 wheeler bike named honda livo form avadh honda, jamnagar, gujarat,
Frame no: me4jc715kht091532
Engine no: jc71et1142657

My 2nd service is due on 3600km but the authorized personnel at the service center is not giving proper answer,

From the last two days i am visiting the service center but they are not taking my bike for the service.

They said that "we have not time for the service and no any person available for the service"

The fist free service of the bike was not so well as company service standard,

1. Need to know when the bike will take for the service?
2. Is it will be as company service standard?
3. What types of action will be taken for the personal who answering this way with the customer?

Thanks regard,
Mohitbhai mandaviya

Namskar maine activa 5g scooter[protected] ko khareed kiya tha magar jab se maine j liya tb se mujhe esme se koi sound sunayi de rhi thi jo k es k handle mai se aa rhi thi. Maine eski comlaint service centre mai ki unhone hathodi se kuj kiya aur mere ko bole ki j thik hai mai vapis chla aya lekin meri problem wohi ki wohi abhi v bni hoyi hai aur es liye mai kl jb service k liye gya toh maine unko fir se bataya ki mere j problem aa rhi hai lekin unho ne esme double tape lga lga k packing dal di jis se mai satushat nahi hoon. Number two abhi v meri handle ki problem solve nahi hoyi hai kirpya aap mujhe bataye ki abhi es ka kya solution ho skta hai

I will purchase honda grazia on 31 jan 2018 and i have done 2nd service but i have heard some engine bad noise and tell to service engineer to check, he check and tell to me there is an engine fault and this parts are not available in my showroom. He was tell to me give one week to replace the faulty parts, but after 3 weeks he did not give any reply please look into the matter and help me out. Regards md sufi alam.

Honda 2 Wheelers India — regarding service issue

1 Review
abhiram.3500 on May 24, 2018 Mark as Resolved

Hi Sir/Medam my name is Ravi Kumar i have done servicing my bike AP09CV5602 at Pratul Automobiles Pvt Ltd in Erragadda, Hyderabad but i am not satisfying with their service because they will pay some 3000 change for Servicing but they didn't clear my bike inner problems so please do the help for my problem

with regards
Ravikumar G
[protected]

Dear team honda :

I have been much faith about honda since the day i born and i have bought honda 5g a month back and for that i have got three free service out of which i have gone for my 1st free service. I have gone for my 1st free service on sunday 20th may 2018, when i have gone for the service at first the guy from swastick service located at bansdroni trying to insisted me to do the teflon i i have not agreed he didn't ask and say anything about it. At the time of taking the delivery they charged me 285 for engine oil and lubricant but i was not informed about it when i said this to them they said this is mandatory you have to pay for engine oil change and lubricant change, now i have really doubt whether they have changed the engine oil or not. What kind of services they are giving by charging unnecessarily to the customers whoever is going for free service.
By stating this i would like to request please take out license from this service centre who illude people like thia. Requesting you to take action against it.
Thanks and regards,
David
[protected]

Don't buy activa, read below to know problems and pathetic customer support by hmsi dealers.

Previous complaint numbers[protected] complaint handled by mr. Ganesh [protected] from hmsi rajaji nagar previous complaint also made in regards to excessive vibration and weak front shock absorbers. Promised by ananda honda executives to replace clutch assembly and front shock absorbers under warranty, but after multiple checkups, still not done. Issue is dismissed by saying there is no problem. Previous conplaint 673145 dismissed saying scooter is ok and no problem in cushion. I am complaining about clutch and front shock absorbers and complaint is resolved by saying no problem in cushions. Very pathetic response of ananda honda and hmsi. Request you to replace the promised parts as the scooter is having manufacturing defect and problem is reported since first service. Very pathetic customer support by honda. No reply on email and on phone, when ever i call on toll free number, only reply is that systems are not working.1-[protected].

Misbehavior by area manager bangalore

Previous complaint handled by mr. Ganesh [protected] when complained multiple times mr. Ganesh from regional office of hmsi responded to my complaint. He arranged with ananda honda dealership and took my honda activa for checking to regional office as communicated to me today 3 april. They took my vehicle around 12 pm and delivered it back at 5.30 pm. As told by mr. Ganesh [protected] from regional office hmsi, there is no abnormalities in vehicle and the problems i am telling don't exist. However, after the checkup by regional office, there is still more vibration than before. I reported this to mr. Ganesh, he clearly denies any problem and behaves rudely and as if he is doing charity saying"for your satisfaction i will replace any part you tell, but problem does not exist" also he gives challenge saying that "if any technician says that there is any problem i will replace the parts mentioned by you" first off hmsi should take action against mr. Ganesh from regional office bangalore, as he is very rude and does not have manners to talk to people and such behaviour is not expected as per his seniority and position. He is spoiling image of hmsi in his area. As requested in previous complaint also, request hmsi to replace 1. Clutch assembly which is said to be reason for excess vibration by device advisors 2. Front shock absorbers, as they are very weak. As both the above problems are since day 1 of purchasing the honda activa. This is not a service fault but use of sub standard parts in honda scooters. And it comes under manufacturing defect.

Sir.. Ive given my new bike for 1st service.. Wich has not even crossed 100kms... But honda service... Has been repeatedly.. Calling me for service... I thought its been a month... And need to be serviced... During the month of last few days my self starter dint work... Ive given complaint regarding that too...@customer service centre... They gave me a bill for rs.106 (For freeservice)... My tail bulb has been fused... So i need to pay for that,, and next comes the miscellaneous charges... Its the charge for workers... I dont know in free sirvice why the need to pay...& at delivery they gave me the bike by kick starting... When asked their reply was... Battery is in charger... I forgot to fix it... They called us... Leaving our job and came to get our bike delivered... Their reply was... Now take the bike later take the battery... And @the time of entry to service station (Ashok nagar branch chennai) they got our signed regarding... Delivery of bike... But... They r... Not intrested... To service... They our fully intrested in getting money for free service... Really worst day... Of my life... Dear honda please make this error perfect.. For your million coustermer.

Dear sir,

Subject: improper service and rude behavior of officials.

This is to notify to the concerned people that the managing officers at "yogi honda", gonda are very rude. The service is improper. The person named raj is dealing very badly with the customers. The customers of the showroom are really disappointed with the service. The people talk in vulgar languages and talk very badly with people.

This is a severe issue and all customers complain about it. So, steps must be taken as fast as possible. The customers are reducing due to a single person called raj.

Hope the concerned authorities will take proper steps against the rude behavior of this person.

Thanking you.

Good evening sir/ madam,
This is krishna from tadipatri, anantapur (dist), ap-515411.
I am purchased honda hornet 160r bike, bike is very good performance, but service center is not good and also not provide spare part with paid spare parts amount
1.not provide good service
2.not provide good spare parts
so please provide spare parts and good service.

We have contacted many showroom of your honda theyt were saying that the parts will be coming in 5 days 10 days and 15 days but the thing is there were no parts avaliable in the city of hyderbad and all the days have been passed from past 20 days we have been trying for the spare parts and my vechile colour is yellow and it is 2014 model but the avaliblity of spare parts and response from your custoimer service and information regarding these parts was very poor and parts are dio front shield upper het zadon, mudgaurd and headlight set. We didnt expect such a poor response from a reputed company like this so please kindly take action on this hope soon i will get a good respone

Regards
M shankar rao
[protected]

Sir, i have made 2nd free service of honda activa 4g from sj honda service centre jind on dated 12.05.18.in starting the coupon no.2 was cutted from service book, but at the time of billing, 3rd coupon was also tear from service book on plea that one day above has been gone from the service day of my vehicle and it will be treated as 3rd free service, while one msg was delivered to me before some days that you may service on 12.05.18 or before. At that time no limit was declare of any day and one call on 10th may was also come in which i have also cleared that i will service on dated 12.05.18, but no objection was made at that time by caller. My vehicle has raised only 466 km at that time. Now the complaint is that why my 2nd service ignored to treat it 3rd that means cheating made by the firm to avoid the one free service. As per firm reply my one free service is pending now instead of two free service. Secondly the showroom was opened on 9:20 am on dated 12.05.18 and there was great rush in outside the showroom for serviceable vehicle, and no queue was made, no arrangement found for first come first serve basis, thirdly, no service provides for water serving between 9:20 to 11:30 am very hot day when i was there.

Your this 3g model has worst quality. Company claim that it's best in technology and quality. But my experience says that it's not. If you cannot improve your quality then i and my known stop buying and promotions of honda products. Suspensions, bubbling, greasy issue in very 1 st year, then how can you think that investment be get in your products.

Never

I had purchased activa honda and availed 4th free service from rudrashree, auto wheel pvt ltd n. H 15, suratgarh road, at vd motors, sriganganagar raj vide invoice no cr[protected] dtd 16/5/2018 two wheeler no. Rj13sy8718. After service they have excess charge amount rs.60)+utgst rs.5.40 total amount rs.65.40 excess charged against free 4th service forcedly. Which is injustice from the customer, rs. 65/- is nothing but why saying free service. Scanned copy of bill also attached herewith for ready reference. Please take necessary action against defaulter

I had given my activa for 4th free service at parkash automobiles, a -38, sector-8 on 13th may 18 at 8.35 am. My job s. No. Was 3. I had received a call form [protected] at 13.43 pm for vehicle was ready, but i am sorry to say that i had reached & wait for 1 hour, then paid bill amount at 14.48 pm. After that my vehicle was not ready. I had recived the at 3.15 pm. I had serached their record they cleared other 6-7 vehicles which job nos are above 30 at 12 to 1 pm. This is very unfair, secondly i had 5 complian at time of giving to servicing, but only one work was done, but nothing other four complain was not done.
You are humbly requested to resolve the issue immediately without fail

Thanks n regards
Shankarsan patra
[protected]

I bought a Honda scooter but ever since I have purchased I am complaining repeatedly to the customer care regrading the problem of tilting towards the right side.The dealer has done all the required checks but to no avail .It is apparently a manufacturing defect.I don't know if it will ever be rectified .I will have to live with it .But buying a scooter from such a reputed company does not guarantee a peacefull mind.Totally disappointed .

Dear sir,

Maru nam asit che ane mara sathi mitro chella gana varas thi mehsana job karie chie.. Ame himmatnagar ane vijapur thi daily mehsana job karie che.. Ane saje mehsana thi vijapur ane himmatnagar gare jaie che.. Amuk ticket leche ane mara pass karavel che..

Amari office time chhutva no 6.30 che mate ame badha radhanpur crossing saje bhega thay che ane saje 6.45 mehsana vijapur mini bus ma ame vijapur sudhi pohchi che.. Ane himmatnagar java mate tyathi agad ni local pakadie che... Pan achanak mini bus no samay 6 vagya no karya ane station radhanpur crossing badli modhera karyu jethi aa bus malti nathi ane bini koi vijapur sudhi bus hoti nathi..

Sami modasa no time pan wello kari devama avyo jethi epan madti nathi.

Amuk driver ane conductor na phota na fayda mate time chenge karavi data hoi passenger no halat kharab thay jay che...

Mari namra vinanti anne mini bus pachi ejj samay chalu kari app nahitar ame gare 10 vagya pela pohchi nahi sakie.. Pass chata paisa thi javu padse... Ane morning ma pan meghraj mehsana bus bandh kari jethi swar ma pan khub taklif pade che.. Ame 3 varas thi updown katie chie kyare pan bus khali nathi joi...

Maherbani kari bus juna time mujab chalu karava vinanti

Apno viswasu,

Passager

Asit

This is to bring to your kind notice that i bought a honda activa 5g,
From your reputed dealer name capital scooters pvt ltd.

Its not even one month i have purchased scooty and i m facing hell lot
Of problem while using it.

Since i bought it i was facing some issue with the stating of the
Scooty and on 8/05/2015 i got stuck in the middle of my way to office.
The scooty got switched off in the middle of the road but however, i
Manage to start it and reached my destination.

On 11/05/2018 i was returning to my home at mid night my scooty again
Switched off and i have to drag my scooty all the way to my home at
Night for around 1.5 km.

On 12/05/2018 i put a complaint on bhasin honda workshop and they send
The executive for pickup of the scooty and delivered in the evening
Saying that the scooty has been rectified and you won't face any
Problem in future.

Bills are attched for your refrence.

On 16/05/2018 again the same situation came when i came out of my
Office to go home i started the scooty and it did not got started the
Same problem arise it did not get started and i have to leave the
Scooty at my office and had to go through cab.

This is really rediculous of it if i m buying a new scooty and within
3 months facing this problem so there is no use of keeping it.

Kindly take back your scooty and i don't want to use it any more and
Kindly return my money.

Please find the bills attached for your kind persual.