Honda 2 Wheelers India Complaints & Reviews

Dear sir / madam,

My name is nagaraj from bangalore, karnataka.

I purchased honda cb shine sp 125 disc bike from silicon motors, r. V road, bangalore. The details of my bike is as follows :

Regn no : ka 41 eh 9822
Colour : grey

Date of purchase : 20/03/2017
Kms driven : 2400

Engine no :jc73et1018605
Chassis no : me4jc735cht007808
Dealer code : ka010001

Jobcard details of service done & vehicle history.

1st service : 12/04/2017
Job card number : jc-ka[protected]

2nd service : 10/07/2017
Job card number : jc-ka[protected]-010325

Other job card bills not issued.

Repeated job done at saphire honda (Ref by mr. Arun, hmsi customer relations)

I am facing following problems from the first day of purchasing bike

The problem in the bike are :

A. Front fork / shock absorber sound when front wheel comes in contact with road humps or pot hole. (Partially rectified after changing fork oil).

B. Bike vibration in 2nd, 3rd & 4th gear feels like sitting on a vibrator machine & riding

2nd gear - 30kmph
3rd gear - 50kmph
4th gear - 60kmph

C. High engine noise and vibration when bike runs beyond 30 km speed in 2nd gear.
(Problem remain same from purchasing of bike to first service to second service and subsequent services and still continue)

D. No pick up, even it does not take pickup on flyovers or nice road in the city.

E. Mileage about 40-42 kmpl.

F. Self not working and speedometer needle gets struct in the middle when ignition key turned on
(Rectified after the battery was replaced as recomended by saphire honda)

It has been 6 months now i gave my bike more than 9-10 times for servicing excluding 2 free service and they keep the bike for 1-2 days in service center and and returnd to me stating that there is no problem and all the problems are rectified, but still all the problems remain the same.

I contacted (Customer relation person) in hmsi south regional office, bangalore and told the issue, i was referred me to saphire honda service center to get the issue resolved.

In saphire honda, bangalore i nformed all the issues i have in my bike, they also serviced my bike changed fork oil and fork sound was partially rectified,

Battery was replaced and starting and speedometer needle issue resolved, told the bike ready, there is no issue.

After riding the bike for 1 week same issue (Bike vibration, mileage drop and pickup) issue is repeating.

Now when i took the bike to silicon motors they are telling to leave the bike and go we will check it and let you know what the issue is.

I request you to please look into this matter and assist accordingly and give permanent solutions for the issue.

Thanks & regards
Nagaraj. T. M

This is for the complaint of my yuga bike which i would like to show in front of you all that honda company is so irresponsive that they never listen on your request as i complaint so many times for my honda yuga bike in faridabad but not a single call from company on my complaint 1-[protected]
1-[protected]. My bike was there in service center in last 10 days and i am calling and sending mails daily to the company but no body listens.

On my service, i complaint about clutch issue and they just served it with the spring change and without any warranty invoice to us on our request also they didn't give us the bill. After 5 days, complete clutch set failed and need to change. Service center is not ready to accept their fault and even company is not listening.

Pick up honda service in faridabad is too poor because they are the any one in faridabad, even they were not worried about any customer complaints.

Never expect fromsuch a known oem japanese company.

Purchased hornet 160 from maa kali honda... Wb. And after 7 months got issue with valves... I reported them and reached the very next day... But they made me sit for 3.5 hrs and without touching the bike they said i have to leave it as they are not able to understand the problem... So why did you make me sit.. You make promises honda is honda... But zero n service... Mechanics were roaming but they will not do service fast.. And the funniest is one sales person said better you sale out hornet and purchase unicorn... Honda hornet has some engine issue... Is it only business... No value for 1lac. Rupees...

Hello respected sir. I would like to inform you that i have bought a 3g scooty near the showroom of kirti nagar.. When i bought it i have the problem of dicky lock. But after some time i made it repair... After a week i had a same problem, i made it again 3 times repair, now i m very sad why had i purchased a scooty when this small issue is not sorting out... Please give me another scooty i don't want it...

Hello team hmsi,

Pls. Keep up the good work. However have a complaint, i find it extremely difficult to procure spare parts for older model of honda unicorn (Cbf150/2005 march-spoke wheels) in b'lore kogilu cross & arnd yelahanka & may this be the case other places too - hmsi needs to check & ensure supply-chain. Why is this the case? Has support & maintenance been stopped on older vehicle models pls.?

Rgds,
-vignesh

— forwarded message —
From: javed mandalwala
Date: sat, aug 26, 2017 at 11:09 am
Subject: fwd: service issue - honda aviator drum
To: public. [protected]@honda2wheelersindia.com, [protected]@honda2wheelersindia.com, [protected]@honda2wheelersindia.com, [protected]@innovativehonda.com, [protected]@innovativehonda.com, jignesh. [protected]@innovativehonda.com, jyoti. [protected]@honda2wheelersindia.com, keita. [protected]@honda2wheelersindia.com

Team

The problem of my aviator has not yet been done anyone who is feeling that the aviator is going on right, give me write on the letter pad this is my last mail and no one will come mail after this. If you have not understood anything by 3 months of love then now i will understand your company.

Regards,
Javed
[protected]
— forwarded message —
From: javed mandalwala
Date: sun, aug 20, 2017 at 4:23 pm
Subject: fwd: service issue - honda aviator drum
To: [protected]@honda2wheelersindia.com, [protected]@honda2wheelersindia.com, keita. [protected]@honda2wheelersindia.com, [protected]@innovativehonda.com, [protected]@innovativehonda.com, jignesh. [protected]@innovativehonda.com

Team

I took the aviator from your company 2 months ago. But since i got a aviator i'm upset. When i went to your company in second day, i have a problem inside this aviator, so check it. The engineer saw the aviator and told that the no any problem in your aviator this is new aviator hanse so running this way but aviator is moving very hard

Once the service was not done, the service was not re-organized, the 3000 km aviator drives but same problem in this after then i was mail send your company still not resolve 10 times i have kept the aviator in your company still the same problem.

I have also spoken to customer protection in this regard. (Grahak suraksha - [protected] they have called me. After meeting him, i am going to make an fir on honda's name. You guys have made me fool your service is very poor and prestigious

Now give me another aviator or give me my money.

Regards
Javed mandalwala
[protected]

— forwarded message —
From: javed mandalwala
Date: mon, jul 17, 2017 at 3:07 pm
Subject: service issue - honda aviator drum
To: [protected]@honda2wheelersindia.com, [protected]@honda2wheelersindia.com, keita. [protected]@honda2wheelersindia.com
Cc: [protected]@innovativehonda.com

Dear team

Name - javed farukbhai mandalwala
No[protected]
Dms no - bk45162
Customer id - cl004068
Date - 01/05/2017
Engine no - jf21e82019891
Chassis no - me4jf21bdh8004751
Booking from - cg road ahmedabad (Honda innovative)
Sales ex - grishma

I hope you understand my new aviator problem solve
My aviator running by 2300 km and created my main issue for my aviator back side tyre & engine issue

Already services done 2 time but not resolve issue & every time your guys said (Nai aviator hai to aisi he chalegi, naye engine main aisa problem hai) etc etc
.
I am not satisfied with the single honda's service.

I have notices three times in honda customer care but i have not received any reply.

Awaiting for immediate resolution and prompt revert from your end otherwise i will do the police fir against honda innovative

My mobile number - [protected]

Dear sir/madam,
I have purchased honda unicorn 150 on 16 april 2017 from laxmi auto mobiles and address of the same is as below.

Laxmi automobile, shop no. 15, 16, 17, tulip building, sector 6, station road, near mukambika temple, ghansoli, navi mumbai 400701, mob - [protected].

It's been four months since i bought the bike but this dealer has not yet given me bike number. She is not responding to my calls.

I am really repenting my self for buying the bike from that show room.

It's been four months i did not enjoy the ride of the bike because whenever i go out on the bike i get caught by police because of not having a registration number.

Hence please this is my humble request to you to look into the matter.

Complainant

[protected]

On 23rd august i came to honda service center for changing brakes.
Everything was fine at that moment but after changing the brakes i don't know what they have done now they are saying that break wire is damage.
Even they know before servicing everything was perfect and now they are denying the service.
If this is so then why u have given license to fraud people who only opened the shop to make fools. Please shut down these service center.
And kindly resolve my issue as soon as possible.

Kindly revert back on [protected]
Email: [protected]@gmail.com

Regn num:-dl2sp 3359
Mfg date - mar-2016
Engine num - k c17e8045467

Respected sir,
I purchased a motorcycle honda cbr150r on 19-mar-2016 from my hard earned money. I have been committed that the said motorcycle gives a mileage of 45km per litre.
First year my bikes was giving the same mileage which was committed by the company that is 45km per litre. But now the same bike is giving a mileage of 20 km per litre.
I visited honda service centre several time this month but they are unable to handle my problem. They says that there is no issue with my bike but problem remains the same. I got all the services of my bike time to time from company's authorised service centre.
Please help me inorder to fix my problem.
Regards,
Mohd. Farhan
Contact num - [protected]

I bought my new bike cb shine 125 sp from axis honda, fazalganj, kanpur (U. P.) on 11 july 2017, within 45 day of purchase, i have to visit more than 3 time for the same problem i. E. My bike is not running without choke, and not getting accelerated properly for resolving the issue service center had cleaned carburetor, after this within 300 km (Apx) running the same condition arise.

Hi,
I have given my bike for repair since 28 days but its not delivered to me yet. I had a minor accident in month of july and given my bike to repair to pioneer honda noida sec 63. They are not taking any step regarding this and no status of bike repair. I am totally frustrate with this.
Please help me out and take some steps regarding this.

Applicant - rahul mittal
Ph no - [protected]

I have purchased my bike unicorn cb 160 at true motar osmanabad state maharashtra
From earlier i found some parts of my bike are defective such as shock absorber, silencer and height of bike is less than other bike
I have complained to true motar osmanabad again and again but they ignored
Kindly consider my problem & take appropriate action
People from true motar osmanabad are such arrogant & service is so unsatisfied so please replace my shock absorber silencer and handle

Purchase activa 125 cc 3g on 30 jul 17 from globus honda in burari at a price 65500 plus 3000 accessories. But battery is weak every morning i have to use choke to start. Globus honda taking no action for replacing battery. Salesmen harish there inform but problem stand. I m ex servicemen that is very poor services given to me. I have given 15 years of young life for this.
There fore i requested to resolve my issue as soon as possible
Regards
Ved prakash upadhyai
Veteran po
Indian navy
[protected]

I had purchased a honda shine sp on 3rd october 2016. Within 7 of purchase the engine produces unnecessary sound, so i put it for service the dealer take 21 days to solve the problem. After this na other 6 month later the same problem occur, this time once again 19 days to solve the problem, after this service in next 15 days same problem occur. So please solve the problem.

Engine is not able to start without choke when vehicle is parked for some time like after 3 to 4 hours, this complaint has been registered during every service in dealer but not yet solved.

Engine runs in slow speed time from started after few hours of park, let say after 5km only engine runs without slow speed. I have to on choke 5-6km always after 3 to 4 hours of parking.

Dear sir / ma’am,

I bought activa 3g (Vehicle) in the month of oct-2016, on my wife’s name. I was servicing it regularly as per the deadline mentioned in service book and accordingly i went to m/s. B. U. Bhandari’s service station at bhawani peth, pune, maharashtra, india, for 3rd free service.

During this service i have clearly informed m/s. B. U. Bhandari’s executive that “i am not facing any problem with the vehicle. You just check the wheel alignment as it is rainy reason.” service center had completed the servicing on the same day & handed over me my vehicle. But while going back to home, i found problem of vehicle jerking. I was unable to go back to service center as i have collected the vehicle late evening. At that time, i was doing job in mumbai & staying in hadapsar, pune. Hence for job i need to go to mumbai on monday morning & come back on weekend to pune. Hence unable to go to service center on next day as it was monday.

I went to show the jerking problem on next weekend (I. E. 1st week after service). On that day b. U. Bhandari executive had taken the vehicle outside of the showroom alone for taking trial, checked the vehicle and told that “whatever settings are required for fixing the jerking problem has been done during trial outside the service center and vehicle is fine now.” then i drove the vehicle towards home & found that problem was still there.

Next weekend (I. E. 2nd week after service), once again i have taken my vehicle to service center to fix up the problem but came out empty handed.

In 3rd week, i went to service station again. Executives checked the vehicles & told that there is no problem in vehicle, which was actually present there. Then i went to their supervisor, who checked the vehicle & told that “there is problem related to the front suspension & it needs to be changed” & for that he asked me to keep the vehicle for 1 day in showroom. I kept the vehicle in showroom for 1 day & on next day (Monday), my family member had collected the same. When i came back from mumbai next weekend, i have once again checked the problem & still it was existing. Also because of jerking the panels started vibrating & making irritating noise.

Hence in 4th week, i have once again went to service center & visited the further higher person (May be manager) for that problem. He also checked the vehicle & told that “there is problem related to rear suspension hence we need to change link hanger & rubber link” & asked to keep the vehicle for 2 days. Which once again i have agreed to keep the same at center as this is the one & only vehicle i am having & i cannot afford to having problem in the same. Service center handed over the vehicle on 4th day instead of 2nd day. After 4 weeks of my to and fro travel between service center in pune & mumbai (As i was going to service center on each weekend & wasting my time which i was supposed to spend with my family), service center was able to fix the problem to the tune of 5-10% only. Only intensity of the jerk was reduced but the jerking problem was still there.

Hence as usual, i have to went to service center again which i did. But the response i got from the manager was very poor & he told that “this is the maximum what we can do & further improvement is not possible”. The language used & the examples put by him was not at all acceptable to me. After 5-6 weeks of my travel from my home in hadapsar, pune to service center (Approximate distance is 12-13 kms), my problem gets unresolved. During this i lost sufficient amount of money (Spent on petrol as well as travelling by cab/bus after keeping the vehicle at service center) as well as valuable time.

In view of such poor service & improper response, i have decided not to take any of the services from m/s. B u bhandari in future. Hence i am going to cancel the booking of honda unicorn 160, which i have made in m/s. B u bhandari showroom @ sadhuwaswani chowk, pune.

Requesting immediate action on the same, from your end.

Regards,
Manoj p. Shinde
+91-[protected]

I (Navinchandra chanulal rana) have purchased my new honda aviator (Black clour) on 30.06.17 by case payment but at the time of delivery the sub dealer (Pramukh motor - devgadh bariya) which is owned by (Rahul motors - dahod) neither provided me original bill invoice nor service book & extended warranty booklet. So i request them many time to provide me my vehicle documents as soon as possible so at last they provided me my vehicle documents on 16.08.17. But when i see the my service booklet, i found the 1st service coupon is missing in it, so i inform them about it but they are not giving me proper answer on this matter and cut the phone. So i request you to take strict action in this matter and provided me compensation for diverging my documents late and 1st service coupon missing.

With regards
Navinchandra rana ([protected])

My self c. P kumar. I've purchased honda dream yuga (Het) 2 years in the heritage showroom in mysore. But some is our big mistake on trust of brand. Bike have some repair issue with brake & brake rod i have searched almost your honda show rooms for that spare in mysore city for 1 week no where i am not getting that spare. If you cant provide the spares why your leaving such bikes in the market to trouble the customers. Kindly make arrange spares should available in all the showrooms immediately & do the needful otherwise take back the vehicle & return back the money

C. P kumar
Mob no [protected]

I have purchased honda activa 4g on dated 7th august 2017 from rj automobile, vastral. Ahmedabad. Rj automobile has provided this vehicle from singal auto. Nikol ahmedabad. Battery of this was not working so i deposited to singal auto for replacement on dated 17th august. Till date there is no reply and nobody is giving me answer. You are requested to do the needful at the earliest. Invoice no.17gr00587. Frame no. Me4jf507ehu271900. Model activa 4g self. Purchase r name-bhavin g suthar

Dear sir / madam,

I bought honda activa 3g scooter tn38ch 2355 on[protected] in aadhi honda (Sanjay motors) - coimbatore, my scooter done 2nd free service on 29-4-17, on that date mr. Raghul only attended my service process, i got some issues on my scooter after service, and they call me for a feedback, i said some issues regarding this service, they insisted me to talk to raghul, but i didn't get a proper response, i kept my patience on that time, now my scooter done 3rd service on 20-8-17, previously i said some issues with mr. Nishanth,
(I. E.,) 1. My double mat is theft on 2nd service, and another mat they didn't fixed properly,
2. Kicker jam problem,
3. Mileage dropped,
4. Poor pickup, etc.,

They provided free service but, they do it without any concern, they misplace parts/things and sometimes they are careless in fixing things, it being in time reputation of your service,

Thanking you,

Regards,
Santhosh kumar,
[protected]