Honda 2 Wheelers India Complaints & Reviews

Ganesh k
Attachmentsjul 8

To customercare
Subject: facing technical problems with newly purchased cb hornet 160r
I purchased cb hornet 160r from abvr honda, cuddalore on 30th march 2017 (Rear drum type). I started hearing sounds from the rear suspension a week after the purchase was done, it was immediately reported to the local dealer and the bike stayed in service station for a day before it was delivered. But i sensed some sort of irregularity with its function. The rear wheel skids when rear brake is applied, the center stand hits the speed breaker sometimes. After a month period the sound again started repeating in the rear suspension again it was reported to service station and the bike stayed there for 3 more days. The service ttechnicians claimed they did all the repair work instructed by the honda company. Once again the same sound started appearing and the bike was once again sent to service station on 29/06/2017 the bike is there in the service station for past week. Now they claim they have done the work as instructed by honda company but they are not sure whether ar not the bike will repeat the same fault.
We are deeply disappointed with the dealer as well as the honda company as a brand new bike is giving so much of difficulty to us. Now all we want to know is
1. Will the honda company give surety that the problem wont repeat again?
2. It is clearly unsafe to be riding on a bike which skids when brake is applied
3. The service station claims a misplaced bearing was the reason to all of it. If it is so, did the company sell us a manufacturing defect? Is this the respect you give to your customers? Or is this the safety that you provide to your customers?
Clearly is this the way you respect the life of your customers, anything may happen while riding such bikes.

We never really got any authenticated details on the work done all these three times, all we get is bits and pieces of information.
If we have to take this bike i want surety from honda company that the problem wont repeat again or else we would want this bike replaced.
Attachments area

Ganesh k
Jul 8

To customercare
Complaint no 1-[protected]
We have received two complaint numbers so far. All we need is solution for the problem and not continuous complaint number pinged every hour. We are deeply saddened and frustrated with the service provided by the dealer as well as the company which has sold us a bike with so much of defect and has put the users life on line, once i skidded and fell on road just by applying brake from a speed of 50 kmph thankfully i was saved due to the helmet (And you claim the top speed to be 110kmph). I no longer feel safe with the bike and i have lost faith in the service done by the service station. I received a call from a dealer personnel clamming himself to be the chief mechanic, he says the problem will be rectified after repeated service, he says the problem could only be found out one after another (Seriously this is the approach of a roadside mechanic, and do you know that yamaha employs plc systems to find faults in fz models). Its really funny that a global company rectifies its problems in its vehicles this way. We really demand a solution that is suggested by the technical team of honda or we demand a replacement of bike. By the way we seriously question the job done by your qc wing.

Ganesh k
Sep 10 (1 day ago)

To customercare
Complaint no 1-[protected]
The complaint of the cushion noise in my honda cb hornet (Tn-31-be-4582) which was purchased in cuddalore still continues to persist in my vehicle. The vehicle has gone to the service center for 4 times and the service center is incapable of rectifying the problem and i doubt honda (The international company) is also incapable of rectifying such silly manufacturing malfunction. The bike is still in the service center, we demand that the problem has to be rectified and also we need assurance from the technical team that the problem wont repeat again, iam not interested in travelling towards the service center every 3 weeks. At this rate the swing arm bearing would completely wear off. Or if you accept the honda and the abvr dealer are incapable of rectifying it we request a replacement of the vehicle

Review about arneja honda batala road amritsar.
Third class experience. I told them to do zero-dep cab insurance. But at the time of the delivery they gave me the simple basic damage policy. Now i have an accidental claim and they are not ready to pay for it because its a simple policy. They are theft like people. Pls go for another agency aryan honda or any other. But please dont go to this agency. No co-operation. Ridiculous staff.

Self start problem and current problem remains unresolved in my activa after visiting more than ten times to parkash honda service center sector 10 noida my mobile number is [protected] when i talk to engineer they always say that plz take chalk before start the scooty many times the chalk is also ineffective. Plz resolve the problem as earliest as possible.

Dear sir i want to purchase new active 4g110cc i went to showroom for quotation. I was shocked to see the rates given by them and rates provide on honda site for punjab. 50937+4370+3600+200+600+4190+624=64521 are the rates given by the showrooms. There is great difference in basic price, rc, and accessories.
Sir i request u to kindly direct them to give me active at reasonable price.
Thanks ritesh [protected].
Hoping you to take care as i have taken initiative to come to you.

Honda engineers are taking too much time for bike service and they left many work incomplete. And they said to customers that you come later for complete you bike service. When we come again for our incomplete service they are again taking too much time for service it's about 3 to 4 hours. Plz change this agency owner because many honda customers are facing out same problem. Plz do something.

Dear sir,
I have purchased a honda bike model shine from harnek motors on dated 09-11 — 2016. Chassis no - me4jc652jg7199221 & engine no - jc65e70641887. During running the bike, i was felt that abnormal sound was coming from engine. Body vibrate up to speed 50.. Body part every time loose. I have compliant about this problem to dealer and he accepted and told me go to service center & check it was due to misalignment of its tabbits. During first service second service then third service they checked and saying replaced the clutch plate after 3rd service i change clutch plate. But problem was still there. Every service i complaint the problem was still persisting. Honda 21 service center sakhinaka mumbai. They checked and accepted the problem but no solved. I was compliant every service but mr. Rajesh sir tell me bike was ok. I think this is not a way to deal with customer. Please take of this matter seriously and take necessary action because now i have loose my patient other wise i will come through consumer court. I have spent eight month for this matter. I am unhappy to purchase a honda bike. Again i am requested to you please take this matter seriously and take necessary action.
Contact mail [protected]@yahoo.com

Plz talk to
Honda 21 auto india pvt. Ltd. Service center
Chandivali naka, opp bharat petrol pump mumbai 400072

Dear sir

Apart from regular follow up with two dealers in jamshedpur i couldn't find mirror for my honda cbr 250r.
Its very disgusting being a superior premium quality bikes we are unable to get spare parts. After waiting almost 1 month i am hereby putting up a complaint.
Kindly look into the matter asap. I am from jamshedpur and here the dealers are moonka honda and dua honda.

With regards
Subhendu tewary

From day one of purchase my gear is having problem, when downing the gear, it's freeze down and sounding loudly, when i was complain same to showroom, he says that it was resolve by service central and i have done 1st two service, still it is as it is. If am not wrong it's manufacture defect, please help!
Sudhanshu vishvas
Dl12 sk5249
Date of purchased-5th of jun 2017

Dear sir/madam,

I am arunendra singh chauhan, purchased honda bike cb shine sp on 31 march 2016. When i purchased, bike was awesome in almost every aspects. But after few days of first service, performance got down like mileage, at 60 km/h speed engine vibration got increases tremendously/soundly. On second service, i complaint against this problem but they just fool me and give me accuse that it happen & after one week, same...

Dear sir/madam
On 25 aug 17 l have purchased a honda activa 4g bearing regn no rj 14 hy 1500 from satnam honda, jaipur which known to be a reputated show room of jaipur. After riding the vehicle l learnt that vehicle is little bit bubbling and stretching towards right side, l informed the matter to the workshop ic on 28 aug 17 while fitting the no plate. He ride the vehicle and told that nothing happens, but problem remains the same. On 06 sep 17 l again went to satnam honda for 1st free service and l informed the rep that vehicle is disbalance and pushing towards right side and handle is also loose, he told that all the problems will be solved. Today i. E. 07 sep 17 l brought back the vehicle after the service, after riding l surprised that all the problems were as it is. I brought the vehicle to my home because there was nobody to listen the customer, your manager there is do not know that how to deal the customers. He not listen to customers which l have already noticed when i purchased my vehicle. All the rep there to cheat the customers, when the payment made no rep listen to you, up to the payment they behave sweet. It was my first experience with honda, l thought i made a mistake purchasing my vehicle from satnam honda. All the rep were so rude there. Please look in to matter and direction concern agency to rectify the problem of my vehicle.
Please expedite.
Yours
Puspendra k gaur

This is to bring to your kind notice that we had purchased a honda activa 3g scooter on 24.08.201 through m/s srivari automobiles, three star lane, near 7th day school, chelakottukara, mannamangalam, nellikunnu, thrissur-68005, kerala tel.[protected], [protected].

We would like to inform you that due to the onam holidays my honda activa 3g scooter's 4th service has been delayed.

The due date for the 4th service was on 24th august 2017. Due to some unavoidable circumstance we couldn't give the scooter for service on the above said date. Immediately after next day we had been asked for a service booking which has given for 6th september 2017, due to holidays and other tight schedules.

Now we have received a call from srivari automobile service centre vide mob. No.[protected] and informed that your vehichle's free service is expired due to delay and you can only avail paid service for the above scooter.

I would be glad if you could look into the matter and inform me what is actually happening with prestigious honda brand services!!

Yours truely,

Ramachandran, sr pc,
Cbre

Respected sir,

I am bikash mahato s/o sri ranjit kr mahato resi add. 18 sri mani bagan lane salkia howrah 711106 an customer of your honda two wheeler company... Sir i was purchsed an scooty activa 4g on[protected].

Sir i want to say that after purchasing i was face lot of problem from siddhi honda belur (Dealer code wb08sc01). They use to very bad behavior on phone...

Sir they use broken seal e - oil i was complain but they not lessen and use it.
I was complain which ticket nub is 1-[protected] after complain they service on[protected]...
Today moring i was call them and told them to solve my problm they told came at service centre and i was their at 12.45pm but they waiting me 1 hr... At 2 pm one of staff of them whose name is bishwajit... Came and talk with me very bad behvier he is souting and to me what ever you want that will do honda will not pay money and. More rubbish talking and souting. After 30 min siddhi hinda owner is came i think he will help me unfortunatly he also souting and told me you just purchse 1 scoty and i hv lots of customer like u... We will not take your scooty for service and soutting and also threth me he told me "if you will not stoping compailing i will see that how can you drive scooty... I was pay 2lak for dearship what ever you want that you do i wiil see counsumer court and also case.. I will solve 100 casese like that but after case you will not able to drive anymore... And more bad thing...
Sir i want confeesn in written from siddhi honda owner and his staff bishwajit for thire behaver... I hope not only hope believe that you will look in this matter properly and solve my problem as soon as possible otherwise i have no option and i will take help from consumer court, human rights, and our hounrable chiff minister and also local thana and case file on siddhi honda dealer and also service center

Regard

Bikash mahato
[protected]

Hii..

Service team i m highly unsatisfied from your service provider (Khoshla honda) panposh road rourkela.. I was visited today 06/09/2017 for service of my scooter honda aviator:- od14j2429 at 11:00 o'clock in morning, they given me estimated time of delivery in evening 5:00 o'clock. For that i have urge so i visited two times. But till time they unable to give service or delivery. Today morning they provide the service token no.33...

They don't think importance of service and also not interested to inform why they having late in service.
From before this service last time (26/06/2017) same thing has to be done their, that time they were forgot to wash..

So its is very bad experience... And according to honda brand value very shameful..

Yesterday on 27 june'17 we received my vehicle after service done by jkm leela honda ghaziabad.. As per service
Engineer they had done repair work in engine (Shield system)..

It is very unfortunate the engineer got failed in 3 year (Only 38000 km vehicle run). Its serious concern on performance and quality of machine installed in my new vehicle.

I bought a honda activa 4g on 7th august 2017. After 2 days oil leckage problum becom very from engine bolts.
I went to service center for this problum for 3 times they suggest me to solve the problem on 1st service.
I take my scooty on 1sept. 2017 for service they deliver my scooty on 3rd september. But oil lickage problum asusual going on.
Another time i went to service center on 6th august they tell me that this problum wil solve in 2 days.
I want to get back my money otherwise i went to consumer court. Bcose agency provide me a deffective piece.

I brought new honda hornet 160 from gurgaon on 13/7/2016. And all the services done at honda service center on time. But on 20/8/17 the bike having problme in starts and when i take it to the service center they told me that my bikes engine is seize. I don't know how it became seize when the last service done at honda service center before 15 days. And now they repair my bike's engine in warranty but they took 17 days and right now they did not repair and they want more time to do. Now i don't want my bike with engine repair. Please do the needful asap.

I have purchase activa from vinayak honda baruipur west bengal kolkata on 9 october 2017. They have not provide us temp no or permanent no till date. They are asking no will coming in 2 month. We are not able to drive activa on road due to no not available. Activa is laying at house from purchase date. What is benefit to purchase activa. They are also not told us, other wise we will book 2 month back. Dealer is very bad. Pls closed my issue asap.

I purchased one honda activate from honda authorise dealer. Krishna vehicles pvt ltd., jind road, sangrur (P. B) on 6.6.2017. They afix non genuine accessory telling me that accessory are genuine. But when i visited for fist free service at sunam center. Then mechanic told me that all the accessories are non genuine. As such krishna vehicles played fraud with me.

I had my activa serviced from baba honda service center on 24th august. But the matter is whatever problem i had complained about my scooter did not rectified at all. Service center address is - baba honda, ot road, inda, kharagpur, west midnapore. The technician who did check my scooter could not rectify the problems which i registered. They only washed the scooter and delivered. Kindly take stern actions against the person who is responsible for this. Because i had managed few hours from my busy schedule to get my activa serviced. But i had been disappointed..

Respected sir,

i am bikash mahato s/o sri ranjit kr mahato resi add. 18 sri mani bagan lane salkia howrah 711106 an customer of your honda two wheeler company... Sir i was purchsed an scooty activa 4g on[protected].

sir i want to say that after purchasing i was face lot of...