Dear sir,
Warm greetings
I wanted to gift my father a two wheeler so booked honda activa4g at jsp honda anna nagar, chennai on 20th july 2017.
The attitude & response of the staff was like entering to a fish market, hence i am lover of honda bikes and its a 3rd honda bike for me so i managed to book with them because i had no other option near my location.
Hence i wanted to have finance, from front office they guided me to a fiance representative of hdfc mr. Sathish. He itself explaining me about vehicle and given the quote, none of the sales rep of jsp bothered to attend me or help me.
After few weeks i wanted to know the status called this hdfc guy, he is not responding and i dont have any other contact so called jsp landline, they simple cut the call by saying mr. Sathish from hdfc is on leave.
Again next day called the landline boz still that hdfc gentle man was not responding to my call. Front office executive simply said that he (Hdfc sathish) only knows my vehicle status.
On 10th aug went to show room and found that mr. Sathish left the job and i was guided to another hdfc guy named mr. Mani, still jsp staffs dosent want to interfere on the situation. I was wondering whether honda is selling bikes trough jsp or hdfc dealers.
Somehow with the help of hdfc person mr. Mani payed the balance amount and asked deliver with registration on 20th aug.
But they suggested a delivery on 18th hence 20th aug is sunday.
To my surprise they delivered the vehicle without registration and today is 13th of sep, still i dint get proper response for registration. And still now none of the staff are answering me, they are asking to ask hdfc guy.
My questions to honda two weelers chennai,
You would have given dealership to hdfc than jsp, boz they are least bothered about customers.
After delivery now its 26 days. Still my vehicle not registered, who should i contact.
If my bike is lost or meet with accident who will be answerable, end of the the i have become looser by selecting honda product.
Jsp honda staffs have another business rather then attending honda loyal customer.
Name : f. Santhana john paul
Contact : [protected]
Mail : [protected]@themadrasmarket.com
Looking for a positive reply as soon as possible.
Thanks & regards,
F. Santhana john paul
Mobile : +91 [protected]
Honda 2 Wheelers India customer support has been notified about the posted complaint.
Meine hornet bike july 2016 m li thi tbhi se iske engine m problem h aur m regular hr month kabir honda agency m bike le jata hu but wo tik karke nahi de rahe h 1 saal ho gaya h aise hi ghumte huye mujhe. Engine white smoking bhi de raha h na average ab unhone head repair kia ab bhi yahi dikat h pls meri proble solve krwao