Honda 2 Wheelers India Complaints & Reviews

Sir,
I have dream yuga which is bought one year ago. Its speedometer cable and clutch cable damaged after 10 months(below 7000 km). So I have doubt about durability of parts of honda bike. I serviced at your service centre(cannanore automobile company, Pallikkunnu, Kannur11, Kerala). They take cost of the cable and fitting charges from me. If the cables are good quality is its life time only one year? Before I used yamaha crux, its cables damaged only after 5 year. So take necessary steps for giving good quality parts.
Take necessary steps to refund the cost of cable and fitting charge if you are taking care of consumers (My invoice no;10743 dated23 august 2016)
DIVYA J
email;[protected]@gmail.com

Let me start by saying that my recent experience with Honda has been pathetic and frustrating and I totally regret my decision of buying a Honda Car.
Now, to brief about my complaint I Would like to bring into your kind notice that I had purchased Honda Amaze on 31st March’16 ( Registration no – RJ14 NC 2908) from Pinkcity Honda Jaipur ( Pinkcity honda near tonk phatak flyover, jaipur)
I had driven 4700 KMS, on the nicely paved roads of jaipur city for 2800kms and then after on pune roads and it comes with factory fitted Goodyear tyres. After 3000kms the tyre sidewall got damaged while driving. Somehow managed to park it on the side of the road and put the spare wheel. After[protected] kms the same thing happens with the another tyre.
Right from day 1 till date, my car has always and only been serviced at Honda.
I complained about the condition of car tyres to your dealership and I would appreciate that they were prompt enough to call my car to the showroom to have this check.
Now, to my utter surprise I was told that “It’s Completely Normal” for tyre’s to get a cut while driving it is because of road conditions or because of sharp object.
Infact I was told that It is because of your driving skills.
WELL, EXCUSE ME ???
If my driving skills are not proper then my car has to be full of scratches unfortunately there is not a single scratch.
As good year are rejecting my claim as per there supervisor it is because of sharp object may come on my way. Is it only me who have to face all the sharp objects on the paved roads where you cannot drive your car in 3rd or 4th gear because of traffic.
And honda is saying that it is all upto the good year. I have purchased the car from honda not from good year.
THE GOOD YEAR SUPERVISOR SUGGESTING ME TO BUY BOTH THE TYRE FROM GOOD YEAR AND AT THE TIME OF PURCHASE, ASK THE SELLER TO GIVE A WARRANTY AND IN THIS WARRANTY IF THE NEXT TIME THE SAME HAPPENS THE COMPANY WILL GIVE YOU A NEW ONE.
So would like to ask them the roads are not changed, other factors are same then how they will replace it. So is this means that they wanted to raise there sale to make more profit or something else. If i purchase a tyre from them they will ready to give a new one under warranty but when i purchased a vehicle from honda and the tyre are the parts of it they are not liable to give a warranty. May be, i paid to honda not to good year. If i purchased a new one then only they are liable to give warranty. May be honda is giving less money for tyres and i am giving some more? Is it actually true? Don't think so. Honda please maintain some standard.
Since the cars comes with manufactures warranty and if there is any manufacturing defect the said company should replace and provide me a new tyres.
In this case, Honda should deal and discuss this with Goodyear and replace the tyres with a set of new ones. (NOT GOODYEAR PLEASEEE)
This isn’t my first car or 1st set of tyres, I’m well aware of the tyres and driving conditions.

I suggest you handle and resolve this and get the cars tyres changed immediately without any more follow ups, else I’ll be forced to take this up legally against Goodyear and Honda India.
This whole experience has been disgusting and irritating which has totally changed my positive and good perception regarding the company. This was also a mental harassment.

Hello Sir/madam,

I am Anand Maniyar complaining on be half of Tejas Deshmukh that i have purchased HONDA UNICORN 150 from Amam Honda Showroom, Baner - Aundh Rd Sanewadi, Near Green Park Hotel, Aundh, Pune, Maharashtra 411045Phone:[protected] on 14-Aug-16. From the same day i was facing problem in oil leakage and pickup, i have consulted to their technician they solved oil leakage problem but pickup issue is still there and they are not ready to agree that its an issue. i have consulted to many people and i can prove its an issue. New bike should not have such oil leakage and pickup issue but still i am cooperating with them but they are not helping and every time ignoring it with the same answer that bike doesn't have any issue.

Dear sir/madam,

Greeting for the day!!!


Name : shashi. n
Vehicle : honda activa 3g
Vehicle no : ka 01 hr 0682
Purchased on : 13.07.2016
Sales executive : shilpa
My mobile no : +91 [protected]
Chassis no : me4jf505fgt547889
Job card no : 11jc1622635

No quick response??? from any one of the ananda honda karnataka bangalore bommanahalli dealer.

With out service manager & assistant manager they have conducted service at sundays. if any concern or queries no one is their

For your kind information, i have been to karnataka bangalore bommanahalli ananda honda service point for 1st free service on 20.8.2016 & my concern was regarding accessories footrest & ladies handle.

1. ladies handle they have sold me for 150/- rs because of that, my vehicle original seat cover & extra added seat cover got damaged. because of its bending angle faulty, so they replaced new seat cover. but they have fixed the same designed ladies handle again due to lac of technical analyst, i would like to inform you to have a look into this matter.

2. footrest found projection out of the lhs body. so i have explained advisor mr. karthik. s & mr. lakshmi pathi both didn't catch my point, when it is closed position it should be in 90 degree angle. but my vehicles was not exact 90 degree for that they have replaced new then also it was still projection, they said we are manufacturing like this only if you want to raise the complaint you can do it. so i would request you to kindly look into this and treat this as high priority.

Because of accessories honda is getting very bad impression i have struggled to get this organised kindly instruct your dealers to respond quick & with out service manager
Hould not be conducted service else are not authorized to replace any part under warranty thanking you.

Best regards
Your customer

Hi honda2wheeler team,

Your honda kerala kottayam ettumanoor service centre is very bad .No one is responsible .
I was purchased a honda dio at your kottayam shope last year.I was serviced all the four free service and one paide service. My vehicle having some vibration and some noise from the front shoke absorber then replaced the 2 shoke absorber and paide the amount .now the same issue repeted with in 3 month. No one responsible at that office not troubleshoot the issues perfectly .
Please check your service persons knowledge. And service centre capacity . This type of service is very very waste.
Amc, extended warranty all your additional packages are waste .they need only money.


Thanks & Regards,

Rahul krishnan
+91 [protected]
+91 [protected]

Dear sir i have repair my activa 3g at shree sai motors but i am not satisfied with there work i have complaint in your job sheet but your engineer not work he work only service and average and only staring but whole pending work not done by him
I am not satisfied with honda & your honda showroom
I am very disabled. I never visit to your showroom and workshop

Respected sir/madam

My name is kailash
I had buy a new 3g activa (Chassis no. Me4jf505hgt677583) and challan no. 5823 from s j jind automobile in 18/08/2016..
Unhone mujhe aaj tak (22/08/2016) tak na to bill diya h aur na hi insurance aur na hi temporary number.. Main kafi baar vaha agency ja chuka hun but vo har roj next day par taal dete hain... I am driving with full of risk and ye ek illegal work bhi h agar future main mujhe kuch hota hain ya vehicle ko traffic police imbound karte hain. Than who will be the responsible for this?
Only honda
I am a employee in lic. He had charged me 55850/- (Ex showroom 49850+acces.+insur.+extend warrenty) which is higher than from other dealer and same customer. They take differ charges from customer to customer for same product and facilities.


With regards

Kailash
Lic of india

Mob. [protected]

The bike was delivered to me on 27th-feb-16, soon after one or two weeks of delivery there was some strange noise (Knocking sound) coming from the engine while de-accelaration, i waited for some days as i thought it might be because the engine is new, then slowly gradually the noise increased so i started comparing with the other hornet 160r owner's bike and i found that it is happening only in my bike so i registered a complaint on 14/04/2016. I asked for the replacement but i was told that it cannot be done, they said that they can diagnose and repair the bike, so i visited service center and i showed to mr. Sunil, he tested the bike and accepted that there is a some sort of knocking noise. He is service head of my wings honda, pune. Initially they tried but there was no success and i went back again and again and again so many times, then i asked them that if they cant repair it then call the technical team from the honda to repair, but i was told that they are very busy to attend, then again they tried to repair the bike, at last when i was frustrated i told them i want some technical person to repair my bike or else ill have to go to consumer court, then the person from honda pune region mr. Anantha visited and tested the bike and agreed that there is some noise from the engine, even he suggested some changes but that also didnt help, then after some tries and after some days there was a visit from another person mr. Rajendra he came but it was already 3-4 months or more around that my bike was pertaining the problem and i was really furious. So many changes were already done to my bike which lead so many other issues. He appointed a technical person who knew about the hornet 160r and then my bike was repaired, this was almost around 20 time or more i had visited the service center. The head lamp is tilted little bit also. While riding in between[protected] rpm there is another strange sound for which mr. Rajendra said that is normal.

The noise is reduced but
1). Bike does not reaches to its highest speed actually it does not even go beyond 95-100 km/hr.
2). Bike looses its pickup frequently while being in speed, it feels like bike is pulling itself behind rather than pushing forward when tried to give full throttle.
3). Engine sound is totally different than any other hornet 160r
4). Riding in between[protected]rpm strange noise still persist which i didn't find in any other hornet 160r.
5). I get mileage of 35-45 kmpl, if i ride below 50km/hr i get mileage of 40-45kmpl but as i speed more that 50 or 60km/hr i get mileage of 35kmpl.
6). Head lamp is tilted from the day one, i noticed this recently and i have also told this to the service center. I didnt had time to go to service center so this thing is still pending but how a bike is not qa properly before it is taken out of production house?
7). It seems that either of the wheel is imbalanced.
8). Bike vibrates a lot comparatively to other hornet.
9). Tail lamp area was making noise if the road is little rough, so they put some kind of roubber below the tail lamp which solved the issue, but how can i accept a bike which is repaired and done so many adjustments to it just in 6 months of purchase?
If the bike was perfectly the same like the one came out from the showroom then i would have accepted.
I am attaching some of the mail which i got while registering the complaint.

Dear sir/madam,

I have procure unicorn 160 cc, cbr on dtd oct 15. But, facing problem like startup by kick at morning as well as mileage problem. I had show bike many times to m/s. Rajhans honda, kagal, kolhapur, maharashtra. But, they had neglected. This showroom is totally hopeless. Please do the needful.

Regards,
Israr ansari
[protected]

Dear sir/madam,
I purchased honda dio kl 02 au 5328 on 17/4/2015. After second service i found a horrible vibration on front face body. Service center manager told me that clutch has some problem, they cleaned it.. Then two days no problem after that horrible vibration comes back, after 3and 4rt service no change in same problem, i know it is variation bush complaint, but they never change it, because it will cost rs 1000, then why u providing 5 year warranty??. What a bad service provided by vahini honda kollam and parippally? Please solve my problem

Dear sir,
I have purchased a bike honda cbr 150r on 17/4/2016 from yuvahonda. Dis - nawada (Bihar). Your dealer was say to me that i will give your rc around 3 months but he is not provide me rc on time then i was approached honda from one month ago but no solution came from honda custemercare. Rc is so important for me because i want to move my bike in delhi. I have already to inform regarding this issue to mr, yuvahonda and honda custumercare but they are not helping me.
O please help me regarding this issue.
My details are given below here..
Name pankaj kumar
S/o lalendra singh
Vill - budhaul
Po+dist - nawada
Tate - bihar
Pin - 805110
Bike no - br27h2535
Engin no - kc17e8037343
Frame no. Me4kc181cf8017471
Cont no - [protected]. [protected]

Mail delivery subsystem
Delivery to the following recipient failed permanently: [protected]@gmail.com techn...
Aug 16 (6 days ago)

Yuva honda
Dear pankaj san, we really apologize you for the inconvenience caused due to...
Aug 16 (6 days ago)

Penkaz bhaedwaz
Aug 16 (6 days ago)

To yuva


Penkaz bhaedwaz
Aug 16 (6 days ago)

To yuva, customercare, institutionals., sales, ceo, sales
Dear sir,
I am continuous talking with you but you are not giving the proper response to me regarding rc.
But what you have taken the action against r. T. O. If you have applied for r. C. Then proved me.
And second thing before purchasing bike i have already confirm to you that i will move this bike in delhi if you are capable to provide r. C under 3 month then i will buy form your shop otherwise i will buy the bike in bihar sarif then you are agree with me. You know that very well that problems are coming in making r. C..
Please give r. C under 5 days otherwise i will return this bike to you.


You are working as a false person.


Regards,
Pankaj kumar


Penkaz bhaedwaz
Aug 17 (5 days ago)

To pankaj, yuva, customercare, institutionals., sales, ceo, sales
Reminder 1

Regards,
Pankaj kumar
Cont - [protected]

Penkaz bhaedwaz
Aug 19 (3 days ago)

To yuva, customercare, institutionals., sales, ceo, sales, pankaj
Reminder 2


Penkaz bhaedwaz
Aug 19 (3 days ago)

To yuva, customercare, pankaj
Dear sir,
You are not giving to proper solution to me so i am going to consumer court and my complaint id is 4152 in consumer court.

Thanks & regards,
Pankaj kumar
Cont - [protected]


Penkaz bhaedwaz
Aug 20 (2 days ago)

To osd-cms-bih, ps1-cms-bih, ps2-cms-bih, transecy-bih, cmbihar, bjphqo, rti-pmo. Applic.
Dear sir,
Read my above problem. And to help me. I will be eternally grateful you.
And we will continue to have credit to you young people.
And our state government is not working either. These will be.

Regards,
Pankaj kumar
Contact no - [protected]


Penkaz bhaedwaz
Aug 20 (2 days ago)

To osd-cms-bih, ps1-cms-bih, ps2-cms-bih, transecy-bih, cmbihar, bjphqo, rti-pmo. Applic., yuva
Reminder - 01


Regards,
Pankaj kumar
Cont - [protected]


Penkaz bhaedwaz
9:27 am (44 minutes ago)

To osd-cms-bih, ps1-cms-bih, ps2-cms-bih, transecy-bih, cmbihar, bjphqo, rti-pmo. Applic., yuva, customercare
Reminder - 02


Regards,
Pankaj kumar
Cont - [protected]


Penkaz bhaedwaz
10:09 am (2 minutes ago)

To career, customercare, institutionals.
Dear sir,
Please do something regarding my issue.
I will be eternally grateful you.
My complaint id given below here-
1-[protected]
[protected]
1-[protected]
1-[protected]


Regards,
Pankaj kumar
Cont - [protected]

I have purchased a honda unicorn cb160 but after 2nd service i nd my family notice some knocking sound coming from my engine... The noise is really very irritating... I have complained about this problem to stirling honda too many time... But they are fail to resolve my problem...
Each and every time they use to tell me that this problem will never occur again but after 2hr only i use to face the same problem... Please i request you to take a strict action against stirling honda... And please resolve my problem...
Contact number [protected]

Hi,

I recently booked a vehicle @city honda near mosque road.
It was a painful getting the vehicle from the dealer.

Firstly the people working in the office @ mosque road do no know how to behave with customers. Their attitude towards customer is that worst i have seen so far. Iam owning vehicle from bajaj and tvs their representative are much more professional. They know how to treat customers arriving at their place for enquiry. I had high regard for honda for their quality of products delivered but your representative pull it down to the ground.

Just because honda sales go out in good numbers it doesn't mean that customers can be treated badly. Your representative should be trained on how to behave with the customers, their behavior is like a 3rd rated person.

After getting through all the pain of getting the details from your dealer then comes the delivery of vehicle after a long delay. I believe it is the duty of dealers to inform the customer to come and collect the vehicle once it is ready rather than customers begging behind the dealers. You tale the full amount and make the customer come behind you.
Finally once the vehicle was delivered it was with scratches which a good company will never ever do. Upon contacting the dealer they just did rubbing and sent us back.
Even though it is a new vehicle we do not have the full satisfaction of owning a new vehicle because if the visible scratches.

With this not sufficient they have still not given us full acceceries and push us back to come later day after day.

Worst if all we have not received the complete bill so far, we just have the acknowledgment. Can some one please help me in understanding the business tactics followed by honda

Ultimately it is honda as a brand which gets damaged because of poor service.

I would need a sincere apology from the concerned people for all the ill treatment and expect the scratched headlight part to be changed as it a stand alone part.

Ph : [protected]

If you cannot resolve this please give me the contact details for escalation.

Thanks,
Babu stanley

Sir,

Honda cb shine reg. No: kl 43 g 8969 (Purchased on july 2015), the vehicle continuous problem last one year, am not satisfaction with your service department, (Dealer evm, cochin) lots of time am discussed with your department, every time your team asking completed the issue, but not finish it,

I would like to continues your future service, please get back the details early as possible,

I have purchased a honda livo in may' 2016 from apple honda, vadodara, gujarat, but from last month there is a big problem arises in my bike. Bike was not getting started so i put my bike into honda service center, after 1 week of repairing again same problem occured, so i again repaired my bike but now bike meter is not working. When i go for a complaint no one receive my complain, behaviour of honda staff if disgusting, instead of receiving complaint they all are ignoring me. Now i decided to registered complaint complaint against them. Please help me

I am arjun matabbar ([protected]). i have honda stunner 125cc (wb72e9157). i have went to local honda service centre (ratna honda., jalpaiguri) for my bike's problem. they told me its a engine problem and followed there instruction. they did work also and i have paid amount of rs 2500 for work. but still the problem remains. i am suffering from last 20days. its a harresment for me and i am not getting any satisfied solution from them. for this i have already waisted much money for transportation. still they are unable to solve my problem. please tell me what should i do now if i not get any solution from authorised service centre. the copy bill i have uploaded.

I purchased honda activa scooter 110 cc het on 5.12.14 from r honda, gurdaspur. The scooter having 2 years standred & 3 yrs extended warranty period. I also completed all the services either free & payable of the scooter time to time. Only free services is recorded in the service book. Now the engine of the scooter having unwanted noise. When i approach to the manager of r honda agency gurdaspur he refused to repair the vehicle. As mentioned that you could not did the all services and refuse to repair.

I have given my activa for paid service to Kalpakkam showroom on 16th Aug, 2016. I clearly informed my complaints i.e. starting problem which in between stops in idle condition / slow speed, the speedometer is not working properly (running on 70 km speed shows as if 40 km speed and 40km speed in 20 km speed) and general service (oil change can be done at shell petrol bank itself with a water wash in a respectful manner). They clearly billed for each service, but there is no change in speedometer and starting problem with the test drive after payment. I informed the speedometer problem and I was to asked to bring the bike for rechecking the next day as the service mechanic left. I enquired why can’t the supervisor / service engineer cross checks the problem before delivery and taken delivery of my bike. I don’t know how could i trust them.
On 18th Aug, 2016 I got a call from chengalpattu Abirami Honda for service feedback which is a branch of Kalpakkam and other two showrooms. The female staff of customer service asked about the service and told the same is worst. In response to my feedback she behaved as an unprofessional customer staff and disconnected the call during the conversation. I again contacted the Branch Service Manager Shri.Dinakaran and he has enquired the problem with me and the female staff also accepted the worst behavior.
This is not the first occasion happening with Abirami Honda service. When I dropped my vehicle on accidental coverage they dragged the replacement of spares a week by week in 2015 and made to wait for hours to hours on delivery. I fed up with the poor customer service in Abirami Honda.
To be frank, I dropped my plan of purchase Honda Brand car and purchased Suzuki Brand Car due to bitter experience faced with Honda Service.
Kindly see to it.

I have purchase hond shine drum on year 2013 from bibhuti honda automobiles pvt. ltd. d. n. singh road, near dena bank kharmanchak, bhagalpur-182002. at a time take extended warranty for 5 years. last 15 days before shocker of front side has been broken. i visited to showroom discuss with customer care manager & workshop manager he told me your warranty is not valid alredy expired one year before so i told him i have take warranty up to five year. my motorcycle also ruing up to 26, 000 kmp. but no proper response. last day i visited to showroom i repair shocker when i went to cash counter i want to pay by card payment but he told me pay only cash. when option for card payment. further showroom manger mr. abdhesh abusing language matter has been very critical. than i pay of rs.700/- cash. all matter i told to director mr. amit kumar. but he not take any action. also all history capture in cctv around 1.00pm to 2.00pm on 17.08.16,

Kindly take action & advice all above matter. otherwise i will take legal action.

Complaints no.1-[protected]/1-[protected]

Thanks,
Shekhar kumar
[protected]

Hi,
I purchased honda activa 3g on 11/03/2016, i gave service to svm honda service center at ayanavaram chennai. After second service i faced problem with my vehicle petrol leakage, so again complained to them and they said to leave the vehicle for service.
After 2weeks i faced problem with my vehicle more vibration and engine sound increased. So i am not satisfied with the service. I need proper service with good profession engineer to service my vehicle. Free service so that they not doing properly anything to vehicle.
So, take some necessary action and i need proper response and solution for this otherwise replace my vehicle with new one.