Honda 2 Wheelers India Complaints & Reviews

The bike was delivered to me on 27th-feb-16, soon after one or two weeks of delivery there was some strange noise (Knocking sound) coming from the engine while de-accelaration, i waited for some days as i thought it might be because the engine is new, then slowly gradually the noise increased so i started comparing with the other hornet 160r owner's bike and i found that it is happening only in my bike so i registered a complaint on 14/04/2016. I asked for the replacement but i was told that it cannot be done, they said that they can diagnose and repair the bike, so i visited service center and i showed to mr. Sunil, he tested the bike and accepted that there is a some sort of knocking noise. He is service head of my wings honda, pune. Initially they tried but there was no success and i went back again and again and again so many times, then i asked them that if they cant repair it then call the technical team from the honda to repair, but i was told that they are very busy to attend, then again they tried to repair the bike, at last when i was frustrated i told them i want some technical person to repair my bike or else ill have to go to consumer court, then the person from honda pune region mr. Anantha visited and tested the bike and agreed that there is some noise from the engine, even he suggested some changes but that also didnt help, then after some tries and after some days there was a visit from another person mr. Rajendra he came but it was already 3-4 months or more around that my bike was pertaining the problem and i was really furious. So many changes were already done to my bike which lead so many other issues. He appointed a technical person who knew about the hornet 160r and then my bike was repaired, this was almost around 20 time or more i had visited the service center. The head lamp is tilted little bit also. While riding in between[protected] rpm there is another strange sound for which mr. Rajendra said that is normal.

The noise is reduced but
1). Bike does not reaches to its highest speed actually it does not even go beyond 95-100 km/hr.
2). Bike looses its pickup frequently while being in speed, it feels like bike is pulling itself behind rather than pushing forward when tried to give full throttle.
3). Engine sound is totally different than any other hornet 160r
4). Riding in between[protected]rpm strange noise still persist which i didn't find in any other hornet 160r.
5). I get mileage of 35-45 kmpl, if i ride below 50km/hr i get mileage of 40-45kmpl but as i speed more that 50 or 60km/hr i get mileage of 35kmpl.
6). Head lamp is tilted from the day one, i noticed this recently and i have also told this to the service center. I didnt had time to go to service center so this thing is still pending but how a bike is not qa properly before it is taken out of production house?
7). It seems that either of the wheel is imbalanced.
8). Bike vibrates a lot comparatively to other hornet.
9). Tail lamp area was making noise if the road is little rough, so they put some kind of roubber below the tail lamp which solved the issue, but how can i accept a bike which is repaired and done so many adjustments to it just in 6 months of purchase?
If the bike was perfectly the same like the one came out from the showroom then i would have accepted.
I am attaching some of the mail which i got while registering the complaint.

Dear sir/madam,

I have procure unicorn 160 cc, cbr on dtd oct 15. But, facing problem like startup by kick at morning as well as mileage problem. I had show bike many times to m/s. Rajhans honda, kagal, kolhapur, maharashtra. But, they had neglected. This showroom is totally hopeless. Please do the needful.

Regards,
Israr ansari
[protected]

Dear sir/madam,
I purchased honda dio kl 02 au 5328 on 17/4/2015. After second service i found a horrible vibration on front face body. Service center manager told me that clutch has some problem, they cleaned it.. Then two days no problem after that horrible vibration comes back, after 3and 4rt service no change in same problem, i know it is variation bush complaint, but they never change it, because it will cost rs 1000, then why u providing 5 year warranty??. What a bad service provided by vahini honda kollam and parippally? Please solve my problem

Dear sir,
I have purchased a bike honda cbr 150r on 17/4/2016 from yuvahonda. Dis - nawada (Bihar). Your dealer was say to me that i will give your rc around 3 months but he is not provide me rc on time then i was approached honda from one month ago but no solution came from honda custemercare. Rc is so important for me because i want to move my bike in delhi. I have already to inform regarding this issue to mr, yuvahonda and honda custumercare but they are not helping me.
O please help me regarding this issue.
My details are given below here..
Name pankaj kumar
S/o lalendra singh
Vill - budhaul
Po+dist - nawada
Tate - bihar
Pin - 805110
Bike no - br27h2535
Engin no - kc17e8037343
Frame no. Me4kc181cf8017471
Cont no - [protected]. [protected]

Mail delivery subsystem
Delivery to the following recipient failed permanently: [protected]@gmail.com techn...
Aug 16 (6 days ago)

Yuva honda
Dear pankaj san, we really apologize you for the inconvenience caused due to...
Aug 16 (6 days ago)

Penkaz bhaedwaz
Aug 16 (6 days ago)

To yuva


Penkaz bhaedwaz
Aug 16 (6 days ago)

To yuva, customercare, institutionals., sales, ceo, sales
Dear sir,
I am continuous talking with you but you are not giving the proper response to me regarding rc.
But what you have taken the action against r. T. O. If you have applied for r. C. Then proved me.
And second thing before purchasing bike i have already confirm to you that i will move this bike in delhi if you are capable to provide r. C under 3 month then i will buy form your shop otherwise i will buy the bike in bihar sarif then you are agree with me. You know that very well that problems are coming in making r. C..
Please give r. C under 5 days otherwise i will return this bike to you.


You are working as a false person.


Regards,
Pankaj kumar


Penkaz bhaedwaz
Aug 17 (5 days ago)

To pankaj, yuva, customercare, institutionals., sales, ceo, sales
Reminder 1

Regards,
Pankaj kumar
Cont - [protected]

Penkaz bhaedwaz
Aug 19 (3 days ago)

To yuva, customercare, institutionals., sales, ceo, sales, pankaj
Reminder 2


Penkaz bhaedwaz
Aug 19 (3 days ago)

To yuva, customercare, pankaj
Dear sir,
You are not giving to proper solution to me so i am going to consumer court and my complaint id is 4152 in consumer court.

Thanks & regards,
Pankaj kumar
Cont - [protected]


Penkaz bhaedwaz
Aug 20 (2 days ago)

To osd-cms-bih, ps1-cms-bih, ps2-cms-bih, transecy-bih, cmbihar, bjphqo, rti-pmo. Applic.
Dear sir,
Read my above problem. And to help me. I will be eternally grateful you.
And we will continue to have credit to you young people.
And our state government is not working either. These will be.

Regards,
Pankaj kumar
Contact no - [protected]


Penkaz bhaedwaz
Aug 20 (2 days ago)

To osd-cms-bih, ps1-cms-bih, ps2-cms-bih, transecy-bih, cmbihar, bjphqo, rti-pmo. Applic., yuva
Reminder - 01


Regards,
Pankaj kumar
Cont - [protected]


Penkaz bhaedwaz
9:27 am (44 minutes ago)

To osd-cms-bih, ps1-cms-bih, ps2-cms-bih, transecy-bih, cmbihar, bjphqo, rti-pmo. Applic., yuva, customercare
Reminder - 02


Regards,
Pankaj kumar
Cont - [protected]


Penkaz bhaedwaz
10:09 am (2 minutes ago)

To career, customercare, institutionals.
Dear sir,
Please do something regarding my issue.
I will be eternally grateful you.
My complaint id given below here-
1-[protected]
[protected]
1-[protected]
1-[protected]


Regards,
Pankaj kumar
Cont - [protected]

I have purchased a honda unicorn cb160 but after 2nd service i nd my family notice some knocking sound coming from my engine... The noise is really very irritating... I have complained about this problem to stirling honda too many time... But they are fail to resolve my problem...
Each and every time they use to tell me that this problem will never occur again but after 2hr only i use to face the same problem... Please i request you to take a strict action against stirling honda... And please resolve my problem...
Contact number [protected]

Hi,

I recently booked a vehicle @city honda near mosque road.
It was a painful getting the vehicle from the dealer.

Firstly the people working in the office @ mosque road do no know how to behave with customers. Their attitude towards customer is that worst i have seen so far. Iam owning vehicle from bajaj and tvs their representative are much more professional. They know how to treat customers arriving at their place for enquiry. I had high regard for honda for their quality of products delivered but your representative pull it down to the ground.

Just because honda sales go out in good numbers it doesn't mean that customers can be treated badly. Your representative should be trained on how to behave with the customers, their behavior is like a 3rd rated person.

After getting through all the pain of getting the details from your dealer then comes the delivery of vehicle after a long delay. I believe it is the duty of dealers to inform the customer to come and collect the vehicle once it is ready rather than customers begging behind the dealers. You tale the full amount and make the customer come behind you.
Finally once the vehicle was delivered it was with scratches which a good company will never ever do. Upon contacting the dealer they just did rubbing and sent us back.
Even though it is a new vehicle we do not have the full satisfaction of owning a new vehicle because if the visible scratches.

With this not sufficient they have still not given us full acceceries and push us back to come later day after day.

Worst if all we have not received the complete bill so far, we just have the acknowledgment. Can some one please help me in understanding the business tactics followed by honda

Ultimately it is honda as a brand which gets damaged because of poor service.

I would need a sincere apology from the concerned people for all the ill treatment and expect the scratched headlight part to be changed as it a stand alone part.

Ph : [protected]

If you cannot resolve this please give me the contact details for escalation.

Thanks,
Babu stanley

Sir,

Honda cb shine reg. No: kl 43 g 8969 (Purchased on july 2015), the vehicle continuous problem last one year, am not satisfaction with your service department, (Dealer evm, cochin) lots of time am discussed with your department, every time your team asking completed the issue, but not finish it,

I would like to continues your future service, please get back the details early as possible,

I have purchased a honda livo in may' 2016 from apple honda, vadodara, gujarat, but from last month there is a big problem arises in my bike. Bike was not getting started so i put my bike into honda service center, after 1 week of repairing again same problem occured, so i again repaired my bike but now bike meter is not working. When i go for a complaint no one receive my complain, behaviour of honda staff if disgusting, instead of receiving complaint they all are ignoring me. Now i decided to registered complaint complaint against them. Please help me

I am arjun matabbar ([protected]). i have honda stunner 125cc (wb72e9157). i have went to local honda service centre (ratna honda., jalpaiguri) for my bike's problem. they told me its a engine problem and followed there instruction. they did work also and i have paid amount of rs 2500 for work. but still the problem remains. i am suffering from last 20days. its a harresment for me and i am not getting any satisfied solution from them. for this i have already waisted much money for transportation. still they are unable to solve my problem. please tell me what should i do now if i not get any solution from authorised service centre. the copy bill i have uploaded.

I purchased honda activa scooter 110 cc het on 5.12.14 from r honda, gurdaspur. The scooter having 2 years standred & 3 yrs extended warranty period. I also completed all the services either free & payable of the scooter time to time. Only free services is recorded in the service book. Now the engine of the scooter having unwanted noise. When i approach to the manager of r honda agency gurdaspur he refused to repair the vehicle. As mentioned that you could not did the all services and refuse to repair.

I have given my activa for paid service to Kalpakkam showroom on 16th Aug, 2016. I clearly informed my complaints i.e. starting problem which in between stops in idle condition / slow speed, the speedometer is not working properly (running on 70 km speed shows as if 40 km speed and 40km speed in 20 km speed) and general service (oil change can be done at shell petrol bank itself with a water wash in a respectful manner). They clearly billed for each service, but there is no change in speedometer and starting problem with the test drive after payment. I informed the speedometer problem and I was to asked to bring the bike for rechecking the next day as the service mechanic left. I enquired why can’t the supervisor / service engineer cross checks the problem before delivery and taken delivery of my bike. I don’t know how could i trust them.
On 18th Aug, 2016 I got a call from chengalpattu Abirami Honda for service feedback which is a branch of Kalpakkam and other two showrooms. The female staff of customer service asked about the service and told the same is worst. In response to my feedback she behaved as an unprofessional customer staff and disconnected the call during the conversation. I again contacted the Branch Service Manager Shri.Dinakaran and he has enquired the problem with me and the female staff also accepted the worst behavior.
This is not the first occasion happening with Abirami Honda service. When I dropped my vehicle on accidental coverage they dragged the replacement of spares a week by week in 2015 and made to wait for hours to hours on delivery. I fed up with the poor customer service in Abirami Honda.
To be frank, I dropped my plan of purchase Honda Brand car and purchased Suzuki Brand Car due to bitter experience faced with Honda Service.
Kindly see to it.

I have purchase hond shine drum on year 2013 from bibhuti honda automobiles pvt. ltd. d. n. singh road, near dena bank kharmanchak, bhagalpur-182002. at a time take extended warranty for 5 years. last 15 days before shocker of front side has been broken. i visited to showroom discuss with customer care manager & workshop manager he told me your warranty is not valid alredy expired one year before so i told him i have take warranty up to five year. my motorcycle also ruing up to 26, 000 kmp. but no proper response. last day i visited to showroom i repair shocker when i went to cash counter i want to pay by card payment but he told me pay only cash. when option for card payment. further showroom manger mr. abdhesh abusing language matter has been very critical. than i pay of rs.700/- cash. all matter i told to director mr. amit kumar. but he not take any action. also all history capture in cctv around 1.00pm to 2.00pm on 17.08.16,

Kindly take action & advice all above matter. otherwise i will take legal action.

Complaints no.1-[protected]/1-[protected]

Thanks,
Shekhar kumar
[protected]

Hi,
I purchased honda activa 3g on 11/03/2016, i gave service to svm honda service center at ayanavaram chennai. After second service i faced problem with my vehicle petrol leakage, so again complained to them and they said to leave the vehicle for service.
After 2weeks i faced problem with my vehicle more vibration and engine sound increased. So i am not satisfied with the service. I need proper service with good profession engineer to service my vehicle. Free service so that they not doing properly anything to vehicle.
So, take some necessary action and i need proper response and solution for this otherwise replace my vehicle with new one.

Sir,

I have raised the complaints for bike tyre air pressure consistency issue on 05-aug-2016, and my complaint no is 1-[protected].

I received the phone call from dealer (Natrajan), and handover my bike to dealer (Prakash honda at guduvanchery) as per dealer request, for problem observation.
I am not receiving any mail from your side for status up-date, please up-date my bike (Issue) status by mail, as soon as possible. Am waiting your response.

Thanks,
Sowrirajan. R

Dear sir/madam,
Refer to sainikpuri (Secunderabad) honda service centre invoice no-ap01ba[protected].
I had deposited my honda activa 3g two wheeler at sainikpuri service centre on 11 aug 2016. It's expected delivery was sheduled on 13 aug 2016 by 06.00pm. But they delivered that on 16 aug 2016 at around 08.30pm when i pressured them to cancel my deal. I paid rs.1219.00. But they returned the bike without satisfactory repair and advised me either to leave veh there come tomorrow at 06.00pm or when they call upon or come later at any time. There after they advised me that fork is not adjusted properly. They will check that again or that will be replaced if required. The purchase date of my bike is 28 jul 2016.

I request your kind honour to personally go through the details mentioned above and do the needful keeping in view the satisfaction of customers. Money oriented services should be avoided.

Necessary documets are enclosed here with. An early action is anticipated.

I have a Honda shine bike, which is purchased on 7/01/2015 from sec -14-Gurgaon, Gunpati Hondamy services of bike is time to time in Honda service center, I never miss a single service and not late.my last service 15/07/2016 and on kilometers 10015.
On date 10/08/2016 I am driving on manesar then my bike vibrating and suddenly my engine is sounding and then block.I put my bike on auto and took of it Honda service center, on new railway road.ganpati.when they analysis he said that bike is demand for engine work
I shocked and I through out my bike there .
My all service bills photo copy and my manufacturing and extended warranty of my bike engine photo copy summited to manager.
Dear sir,
Now tell me a single reason to purchase Honda bike and suggest to some on other to take it .while its engine working only 1and half year only when its all services on time and only in your service center otherwise its not working half yearly.
Why I am not choose others bike their engine working for 5 year for doing same thing.
Now also tell me why this problem created and whi is responsible for that.
Can you assured me that this problemnot created again.
I know that my bike life is finised its can not working as it done while i done all engine work.becouse you also know that after open adnvine once iys not working like new engine.
I really very fedup and also suggest you plsease do not publicitiy a wrong thing say and show truth.
I know that you ignore my feeling and complaint but if you want or not please contact me once
Thanks sir
Deepak
[protected]

Sir,
today I went to Honda showroom for washing my Honda shine two wheeler, before writing bill he said it only take half an hour for washing, after getting slip I waited for 2 hours nobody considered, I given the slip back to employ .Honda showroom employees are insulting the customers like us, this is not from me there is many don't know how to complaint, how to express there feeling because of this careless behaviors from Honda showroom employees. I hope higher authority will response to this complaint.Below I am mentioning the details of showroom
thank you

Vahini Honda
Sreeramapuram.Nh-47, Parippally, Kollam - 691574
0474-[protected][protected]@Gmail.Com

16/082016

Srivari honda, thrissur, kerala

I have given my activa for servicing . I clearly mentioned my complaints ( there is a sound in front side, the speedometer is not working from last service, and the horn keys action is not proper). My schooter is there for three days .They clearly billed for each service, but there is no change in sound, horn key and speedometer. I dont know how could i trust them. I called them and they said they take my schooter for rechecking.

I have an concern regarding a bike purchased from absolute honda mahipalpur new delhi.

The bike which they have delivered to me is and 2.5 years old model and they haven't told anything about that they have taken the price of the 2016 cbr 250, and on papers they have shown the manufacturer year as 2016,

Which comes under ipc section 419 and 420.

Kindly check with your team and respond back asap

The frame number is me4mc421fe8019824 (The 11th digit shows the year of manufacture), and till date i haven't received the complete paper of the bike.

My vehicle gets turned off even with slight break. That is why i gave my vehicle to haiku honda domlur service center to fix this problem with a complete paid servicing option. However, looks like, they have just polished the vehicle and given it back to me. I am wondering how are they able to this injustice even when we pay them hefty amount. Any one can get to know about this if they will drive my vehicle for a minute. Over all that, these people behave as if they aint aware of this and fool people always.
Fyi : this is the second time, i have experienced with haiku honda domlur service center.