Honda Cars India Complaints & Reviews

The bridgestone eukopia tyre of the all new honda city facelift its design of the tyre is very bad & the quality of the tyre is also worst. I had not seen a such type of the tyre at all the tyre gets burst with a small impact. I feel very guilty that i'm using such type of car & the tyre. The design of the tyre is very bad & the radial size is also very # they had provided a heavy engine to the car the tyre does not suit to it. I feel very guilty in front of the other's that the new cars tyre gets burst.

Main issue: my car armrest lock is broken. It was cleverly glued by someone at the service center and it is something which cannot be identified quickly and when i used the car after some time it came off and i found dried glue and all which have been used to fix it temporarily. After few days when i went to regent honda service center they simply denied and were very rude as well.

Branch: regent honda (Manpada majhiwada branch).

Service manager: dattaram nikam (He doesn't care and told to complaint wherever you want!)

Service advisor: vaibhav tondwalkar

Front office manager: ravi aggarwal (Most rude)

Complete story:
The car was sent for service to regent honda service center.
On 2nd sept. It was kept for 2 days then sent back. Then i complained that it is not repaired there is some engine knocking and also car was very dirty the carpet was moist and the engine was muddy. They pick up the car on 7th sep again and sent back in the evening saying everything is done.
Then again i called and said the service advisor that it is still not fine the carpet is wet there is bad smell. He said we have done from our side else i will pickup the car again if you want! They think we have car for them to keep it for days and even though they cant do thing at once neither twice properly it takes regent honda multiple times to do simple service of car.

Few days later when customer feedback call came: i told the same story and they said they will get back. Nothing happened!!

I was out of town as well. Then i went to regent honda service center upon my return and showed them that see this arm rest is broken and had been cleverly glued. They straightaway denied and said we are not responsible and you should have come within 2 days if you have queries. I said my car was picked up twice due to bad service you provided you kept it for 4 days total and how could such hidden lock be identified is damaged so quickly which have been glued cleverly. I asked them if you are saying it was already broken then the job card does not have any information which says armrest broken.! They have no answer for that and they are very confident that nothing will happen to them as customers are always sufferred and brand like honda will not get damaged.!!

I asked to submit a formal complaint. They said there is no mechanism to submit any complaint. We have feedback form you can fill that up.

I asked give me letter head of regent honda so i can write a complaint. They denied that.!

I write few lines on the feedback form and give them they were not hesitant to even accept and sign that for me that do whatever you want complaint wherever you want nothing will happen!!

Resolution wanted: fix my car / refund the amount eligible from the service owing to damage you have done. And ask the branch manager to apologise as well for first damaging my car then being rude and showing attitude to customers!!

I have attached the photo of damaged part. Also the copy of complaint i filed in branch with stamp received from them and acknowledged by regent honda itself and that they are denying the repair.

This repair is small and still being denied by honda, but i want to highlight how such company honda does not care about any after sale service. Even in a no issue car the charge for service for a car just 4 years old like 15000. And they are not ready to provide good service and deny repair.

We bought a honda city in december 2016. Last week we were travelling in rain (It was the first time in rain) and next day we found the water went into headlights so we need a replacement for headlights we bought it from honda showroom nizamabad branch and we launched a complaint there but there is no response from them. So we kindly request you to take an action and provide replacement as early as possible.
Thank you.

I had a horrible experience with pink city honda services in jaipur. The dealer took the care and only returned it after several chasing post 10 days (Which was supposed to be for 3 days). My car did not even get serviced as per the defined issues. Window panel motor was changed however the window remained defective and i have been chasing them for last 1 month to fix it however i did not receive any positive response from them. Post my complain they mentioned that the window has some other fault so we will have to now change some other part, after changing that part the window still refused to work and now i am chasing them to get service but no one is attending to this. I am left with no other option but to go to consumer court.

I had given my car for accident repair on 26 aug 2017. The front bumper was damaged. When i received the car after 2 weeks, i noticed deep scratches on left doors (Exending to both left front and left rear doors). Also had some bubbles in the bonnet painted earlier at same place and i asked them to repaint it. I showed it to the service manager, he asked me to fill some insurance forms and took the car. This time too the car was kept for 2 complete weeks. No replacement car provided - although the agent initially promised to give it back in 1 week. I was overcharged for the repairs and was not given a bill of the payment (Gave after 1 week). When i took the car, i noticed broken paint just behind the left rear door (Which was repaired just then) and left rear door was not opening. The dome light inside the car also not working and lot of dirty spots all over the car dashboard and sides. I took the car to them, they touched up the broken paint and are telling me that the door lock is faulty? Need a resolution for
1. Locked door should be repaired
2. The light needs to be fixed
3. The broken paint needs to be redone properly
4. Refund of entire amount overcharged

Car number 8467 service manager: anurag singh

Dear sir
Myself dinesh bist having honda jazz no. Up 14 cr 0053
My car bamper has been broken and i gone to prime honda vaishali on 20 may 2017 to replace my bumper after they fix my bumper from left side bumper couldn't properly fit. Repedily i am going they adjust it but it couldn't fit.
I am regularly fix my self but it couldn't fit. I am totaly feedup regarding this matter than my friend told me to write a mail to you honda company cares his custmer and they desolved this problem as soon as possible.
I am waiting for your response. Please solve my problem if not i will change my service center to other agency's

Thanks with regards
Dinesh bist
[protected]
[protected]@gmail.com

Almost 2 month before i submit my car for engine work. Till there was nothing any process on that. They give 45 days time to work. Actually this work done within 15 days bt till not done work. I[censored] don't give us perfect service for customer why u make fool to customers. Car perchased time give us feedback about good service and on time service. My car number mh 12 mr 2253. Shoroom name magistic honda. Address: nagar.

Dear sir,
This is to bring to you kind attentio that your engineer (Mr. Surjay mob. No. [protected]) called up on me on 12/7/2017 for the first time when my car stopped on the way, he repair temporary and charge rs 700 on the spot. Yet it is still not in working condition, me as how you plan to deal with the situation.
I would be grateful if you could send a replacement.
I will really appreciate your help.
Thanks.
Best regards.
Raghib mahmood
Mob: [protected]
Email: raghib. [protected]@gmail.com

Vehicle details : honda amez (Diesel)
Vehicle registered no : mh-12-nx-0653
Dealer & service station : m/s bafna auto cars (I) pvt. Ltd. (Deccan honda) from dhanakawadi pune.

Dear sir / madam,

I purchased a new honda amez (Diesel) in feb-2017 from m/s bafna auto cars (I) pvt. Ltd. (Deccan honda) from dhanakawadi pune, maharashtra. My vehicle regd no. Is mh-12-nx-0653.
Above mentioned details are of my vehicle. After a month of purchase some problem has occurred and for the same i visited the service station but they told me in next visit they will resolve the problem.
After the commitment from mr. Naved, i visited the service station more than 4 times but no one has resolved my car’s problem. And mr. Naved did not took my car for servicing.
After several times of visit for the same thing the problem has remained as it is.
I want answer from you all,
1. Why this kind of bad service you provide to the customer?
2. When will my vehicle’s problem will get solved?
3. How many times i need to come to the service station for the same problem?
I request you to kindly look into the matter and do the needful as soon as possible.
Regards,
Mr. Yogesh chavan
Mobile no :[protected], [protected]

We wish to express deep sense of disappointment and record our frustration with the manner
In which your customer relation manager has conducted herself and handled the problem.
First of all i had, due to oversight on my part, inadvertently sent the car for rectification of the electrical systems.
Without prior appointment. I do admit it was error on my part.
My car was unceremoniously sent back. With appointment granted for the next day. The workshop was not willing to
Keep car overnight so as to avoid return to nariman point and back to workshop the following day.

Car was sent again on saturday 23 september with prior appointment and it was probably not attended to,
Until monday 25 september or tuesday 26 september. They came back with the diagnosis that battery was faulty and
Was sent to the manufactures place and was asked to pick up the car and it was indeed picked up on friday 29 september,
After being assured that the car has been fitted with proper service battery.
The service battery had very short life and it did not reach our home. It stopped working midway.
I had tried to reach your work shop and wanted to speak to ms. Arpita shinde. She spoke to me may be twice and understood the problem.
And thereafter she refused to talk to me and and did not take my call.. She left us in rainy day to defend ourselves with car window not closing and
Wetting seats in the car. I had to arrange to take the car to my house with windows open.
I am unable to understand why your customer relations manager is not customer friendly. I would say that she is hostile to the customer
And unwilling to be of any help and assistance in the time when we need the most. Why are the customer relation managers appointed?
Are they there to deny assistance to customer who need them the most.
First of all you send the car with faulty battery without proper check up and assessing life of the service battery.
Then ms. Arpita shinde adds insult to the injury suffered by refusing to take call.
I do not know why is customer service manager like arpita shinde appointed?
Is that a ceremonial post and you are required to show to honda that you have proper set up in place to handle customer grievances
It does not matter whether it is really listening to complains of customer. She is the best example of lethargic attitude and unwillingness to
Extend help when needed the most. This help if extended is certainly not a favour or obligation to customer but just efforts on your part to minimise
The suffering inflicted on customer by your deficient service.in my vast experience of dealing with customer service executive for nearly half century
I have never come across the customer relation as irresponsibe and feckless and as reckless as ms. Arpita shinde is.
She has certainly left a very lasting and permanent impression on my mind about her inefficient and incapable self.
May wise counsel prevail on solitaire honda.
I would like to register my complaint and grievances with honda.
Kindly favour me with the name and designation of name of the executive and e mail id. Please
Thanks n regards
Yoti dushyant vora

Hmne honda amaze smt o stearling honda dilsad garden shadhra se book kara hamare deal 785000 me hui hmne rtgs kara diya phir hmse bola gaya basic kit ka bhe paise dena hoga aur 5000 accessory ke dena hoga nahi to aap apna ck le le baar baar bol rahe h dealer par bank ke raid ho gaye hmne phir pay karna pada abhi tak accessory nahi lagaye kal ke liye bola tha abhi cancel kar diya delivery dete hue 700 sabko dilaye jisne key diya gate man etc kya dealer salary nahi deta aapse req h honda stearling ke malik tak jaror complaint pouche ke staff kya kar raha h

Hello,
I ve bought a honda jazz full option car booked through muthoot honda showroom at kollam, kerala. At the time we were planning to book the car, the showroom representatives were very keen to introduce their exciting offers in front o[censored]s, which included a 5000rs cash back for registered medical practitioners. And what we needed to submit was just our permanent registration certificate copy and our bank account number. That i ve already submitted at their showroom itself. Since there was no response regarding the cash back, we went directly to the showroom to enquire abt this, approximately 1month after we got our car. But they were like the company should do some verification regarding the certificate, then only they could issue the money. I do not know what verification are they talking about after i ve submitted my permanent registration certificate which clearly states that i am a registered medical practioner... I am really frustrated about their approach and disappointed at being not ensuring the customer care that i need. Now its been 3months after i ve bought my car and havent yet received the cash back they offered.

Feeling frustrated
Dr. Neenu
[protected]@gmail.com

I bought the vehicle one month back and already i done first service also and i went showroom two times they done the job but no use
With in one month i faced many more timed vehicle is stopped on road
My expectations are very good on hero company but no use every thing is wrong
I observed lot of people facing this type of problems but company is seeing movie

Hi, i have purchased wrv hardly one month back. What i have realaised is that it's back chrome plate which houses the rear camera and dicky opening switch is of poor quality plastic and more importantly is badly fixed there. As a result it keeps coming out.in a month for me this is 3 rd time it has come out and thus today i have come at hallmark honda dealership for repairs. But i doubt if there is any permanent fix to this issue. It's a manufacturing n design defect. It should have been fitted strongly or honda should have given a lever to a driver which he could use for opening the dicky thus no force is required on the chrome to pull the dicky up. Utterly disappointed with honda quality of work here. I need a permanent fix here from the company else will take this to consumer forum.
Prakash sinha
[protected]
Navi mumbai

I have purchased the honda jazz car from harmony honda panchkula on september 2017 and i have taken my car for first free service and thereafter the air conditioner of the car stopped functioning. I took my car next day to the service centre again for the non functioning of air conditioning. The service centre people told me to leave the car and they will take 8 to 10 hours to rectify the problem. It is great concern to note the within 30 days of purchase and with 250 km run only, the car like honda air conditioning stops. Kindly help me out with thorough investigation of my car and sought out the problem of ac. Kunal garg.[protected]

Sir/madam,
I have purchased an honda activa-i from sri vaishnaoi automobiles (India) pvt ltd from kondapur showroom at hyderabad on[protected]. Invoice no. Ap01001117v05971
Ref no. Vehinv-ap[protected]
Receipt no.80932
Payment receipt no. Ap[protected]
The instructions manual with free service coupons and the warranty certificate and extended warranty certificate were not given to me at the time of purchase stating that there was no stock of books.
Even after one month the same were not given to me.
Kindly issue instructions to the dealer and arrange to send me the same
Thanking you
Yours faithfully
K. Sai tanmayee
D/o k. V. Kameswara rao

I drive a honda amaze car, 2014 model. It is self driven and is almost single hand driven, primarily on the good roads of chandigarh.in its 3 years, it has done just around 22000 kms. I have been getting it serviced from harmony honda, industrial area 2, chandigarh only.
Previously it had been giving an average performance of 12.5 km per litre. But now, for the past 3 months, it has been performing very low (Data for 135 km attached).
But since the last service, it's performance has deteriorated. I have visited the service station twice post the service, and both the time they couldn't find any fault, but the performance remains the same. I have again contacted them and had been asked to visit again. I had unformed them of a planned visit to and scheduled for a visit post a planned trip to ludhiana to check on a long route too. However, didn't get an encouraging performance. (It is the last entry on the chart).
Chart attached.

Consumption

Liters mileage kms consu tot
29. 00 258.258.8.89.8.89
25.44.465. 207.8.14. 8.54
29.08.758. 293 10.07 9.07
20.70.923. 169.8.16. 8.86
31.12.1247. 324.10.41. 9.22

Kindly advise recourse.

Pradeep soi
420/37a, chandigarh
#[protected]

Hello sir
I have purchased honda city v petrol a month back and we are extremely disappointed by the cars fuel efficiency. The company claims 13 km /l whereas it'd only gives 6.8 km /l. The digital analog in the car itself shows that it gives 6.8 kml in city and 8.3 in highways. We thought this problem will be solved after first service but the condition of the car remained to be the same. I kindly request you to clear the issues immediately or refund my money back. Tn 09 ck 2668

Bought a honda brio from admire honda - dehradun. Paid for evrything in advance. After payement took my delivery. They took payement for car registration too. But now no response from their side. They avoid calls. Seems the guy assigned to us has moved and the dealership thinks so has their commitments of getting me the registration done. Shakes my confidence in honda. Will never buy/recommend it to any friend.

Respected sir,

We would like to share that we have given our honda amaze for insurance claim car number up15bv 7910
First of all the work is less or more they say it will take 10-15 days. Please tell us is it feasible for a person to leave his car for so many days when he is having only one car.
The staff of honda is not suppoting at all they say they dont know anything surveyor will come then parts will be ordered and so on.
We gave our car for 4 things claim. The surveyor deputed to us was mr arvind kumar from iffco tokoi. He was ylimg and shouting and was arguing with us and said your claim is old you are telling us fimly stories. He kept on shouting and misbehvaed with my dad too who is so much in age 65 years. He dont bother how he is talking and how he is not. The staff keep on looking to it and no one came for help.
For insurance term honda showroom call us again and again sir please take insurance from us only. You will not be facing any problem and all. And now this time of things is happening moreover the person talking to
Us was in a manner that we are like a thief.
It was very embarrassing and harassing and regretul that we took honda car and honda insurance.
I have honda city too but now i am very moved and feeling harassed from honda. Will not be able to buy any honda car in future and will guide others too according to my experience.

Regards
Mr jain
[protected]