Honda Cars India Complaints & Reviews

Respected sir,
We have found in our honda amaze limited addition car that, wifi is not working in provided infotainment system (Digiped),
Refer to discussion with service engineer of honda landmark, thaltej ahmedabad, co. Had not given extra pode for wifi, as per configaration of infotsinment system, wifi must work.
So, my humble request to co. Make sure my car should upgrade with same. Otherwise change infotsinment system and provide with such a system along with present confugeration wifi also can be perform.
I hope you will co-operate to maintain your costumer services satisfaction, and avoide to force me to go to consumer care forum (Grahak suraksha munch).
My car detail is as under
Honda amaze limited addition car
Gj1 ry 6967
Purchase date 08/08/2017
From:lendmark honda, thaltej ahmedabad, gujarat, india
Regards
Dr. Anjum qureshi
[protected]

Bought a brand new honda jazz with the zero debt insurance, hardly 6 months old now. Had a water logging issue in the area so went to show the car to the service centre. Was promised quick service. Had to wait for 2 months to get the car back. The car underwent dents and scratches at the service centre due to the car being kept in a really poor condition (Photos attached). The photos were shot on a surprise visit made by me to the service centre. After having kept the car for 2 months to fix it and after the service centre people having claimed that the car is perfectly fine and tested, on my way back home from the centre, i could witness that the car was not at all fine or tested. The car wouldn't pick up speed, the average was less than half of what it's supposed to be and the car was returned without even rectifying the dents and scratches which actually took place at the service centre. This just shows how the multinational companies make fake promises and are just there to make profits and don't really care about their customers. The service centre's name is "western honda" located in chembur. And honda is truely not the "power of anyone's dreams". I would rate the service a 1 on 10 and wouldn't ever recommend anyone to buy a honda car.

Had bought my car to replace my door lock knob at 9:50am was informed that the job will be done and car will be ready by 11:30am. The time is now 1:40pm and i am still left to wait to get my car ready and problem fixed if i had to be informed in advance that it will take longer i wouldn't have waited for hours at the dealership like a fool taking leave from my job and wasting my full day.
Honda service is get worse to worse day by day and customer satisfaction is not zero but below zero.
Will never recommend honda to any one nor will suggest anyone to buy cars from costal honda goa

I have purchased honda amaze car model amaze/1.2 vx mt on 26/09/2014 chassis no.: makdf153jen004172 and engine no.: l12b33333545 from karan city automobiles pvt. Ltd - distt - raipur (Cg)
Water droplets observed inside the glass at driver side head lamp after washing the car, we have informed on every services/maintenance but till date problem not resolved.
I always done the maintenance service from karan city automobiles pvt. Ltd, at the time of servicing we have mentioned in service book also but no any action taken.
Again i have send the vehicle for servicing on 12/09/2017 and remind to service center but till date problem not resolved.

I never expect such types of servicing from a reputed company.
Kindly resolve the issues on priority.

Bought honda car on 30 july 2017 with kamlesh sharma as registered name. Car has many issues which service guys find out to be normal but definitely issue persists. They find out it to be normal bcoz they can't do anything about it.
* car make high noise due to some exaust fan turning on and this can be easily seen on 90s model like tata indica or some very old car. While on road you have to turn music loud to suppress the sound so that your prestige be saved infront of others
* gear shifts are very hard
*while turning on the car with push button start it makes a loud noise like something is breaking
* reversing the car also makes weird sound from crank or i don't know what sound it is
Not at all happy with the car and will never tell anyone to buy this car.

Respected sir
I'm purchase a activa 4g in labh honda (Porbandar) inmarch2017
My bike was in warranty
But today i was going to service
In my bike body was vibrate and self was not completed when i was picking up my bike
Such bad service center in porbandar city
I am not satisfied with this response
Beforebut i am paying complete charge
Plz solve my query.
My contact number is [protected] (Milan makwana)

We order fenbelt on 25th october at paras honda. Due to this fen belt break our car rj39 ca 2599. Was down.

We talk with all paras honda customer representative as mr. Ramesh. Mr. Govind and even mr. Robin manager of paras honda

They told the fen belt will received in 5 to 6 days. After 10days today date. 6th november 2017 again talked they told they. Gave order today and it will be received after 5days.
That mean they order today and our car was breaker from 21th october. What is system there are no any facility for emergencies

Dear sir,

I got report for good year tyre damage replacement case,
From report i surprise

When tire bust out at that time i was drive on national highway 8,
Near whaghodia crossing, vadodara

No bubble or cut i visualize on the tire, prior this failure,
The failure tyre pattern is very rare type, even car not bumping on road or not going through the rough road

If car moving on rough road or tire struck in deep road difference, or undulation of ground and damage we accept that its cause of failure but in my case its not seen

Even honda workshop we check the reem of tyre also. No any mark of bumping or jurk effect

Even though not any intimation when your supervisor come for survey,

When i get report, i try to call mr. Sailendra (Surveyor) but he didnt pick up my call or revert in last 3 days,

I gave my civic (Dl 7c f 8327) for general service last sunday, i. E. 29/10/2017. I got the delivery in evening and came back home. Next day while going somewhere in evening, i took my car and observed that left passenger window was not functioning with the main switch on passenger side and also from left door. Both switches all of a sudden stopped working. The problem did not persist before they took car for service and it is only after service the problem surfaced.

I immediately called up the dealership and registered a complaint and they asked me to come on sunday. First i said why not saturday, they said it's closed on account of festival. However the service centre was open and no one informed me to come on saturday. On sunday, i went at 2.30 and they said come at 4.30. I went accordingly and they after 1 hour said to come on next saturday and we will diagnose and tell you the cost.

I told them why should i bear the cost when the problem was not there before service but immediately after service. I got a very inappropriate response from service advisor and service manager and they said it's not our fault you will be liable and we can't help you.

I am a regular customer and always get my car serviced from this dealership and referred 3-4 customers as well.

I am really disappointed with the response and behavior showed to me and that they are not at all responsible.

Also the alignment was not at all upto the mark

I need a resolution to this. Please help

I never face such kind of worst and slow service for vehicle. I have purchase activa 4g engine no. Jf50e85164974 vehicle no. Dl9sbk8756 on dated 24/09/2017.
I have submitted it on service center shuban sai honda nangli sakrawati, main fimi road for 1st service and miner damage in the frant side. On the next day receive the call from the insurance person that they have cleared it from there end a d service center give me assurance for 7-8 days. When i have visited after 8 days they told me to wait 2-3 days more days for that. Now i have coordinate with them today they are speaking with you rudely and with attitude that, they will repair it. (Person name anil srivastav)

Never accept too much bad behavior and service from your end now please let me to whom i have to file the case in consumer on honda or insurance company or service center.

I have sent undernoted sms to service manager, arcelli honda, lucknow and reply awaited. This was 3rd service.

Good afternoon gargi
Up 32 hm 9460 went for service on oct/25. I paid around rs1000. 00
Karishma called me 10 minutes back and confirmed "car was not serviced. Only general repairs were done"
What is the truth?
Why was i cheated?
I need to know details of repairs under taken.

If you do not reply / satisfy, will complain to honda

Respected sir,
I have purchased the brand new honda hornet from your authorized dealer borawake automobiles phaltan in june 2016. I am feeling very sad to tell you that i am facing a serious problem while using the bike that tyre of rear wheel of my bike wearing down from one side only. I have discussed this problem with borawake auto. They have asked me to change particular tyre but they are not ready to give me assurance of permanent solution for my bike's problem. So please help me for the same with permanent solution as earlieat.
Moreover i would like to inform you that i have done all servicing of my bike from borawake auto showroom only. As a reputed company i hope you will look in this matter seriously and 5o the earliest.

Yours faithfully
Dattatraya haribhau salunkhe.
Phaltan.
Mobile no.-

Dealer fill oil and petrol booster in past services of our vehicle but now they do not fill valve, fuel and oil booster. The job card number is 18268 and token number is 11 on the date=03/11/2017 and they cancelled this above items from job card and we have photo of it after eliminating above items. Our vehicle number is gt 18 cj 3033. The dealer is royal motor sec. 21 gandhinagar, gujarat. Dealer do not provide good services. We also want to know that is there company may advice to dealer for not changing oil and fuel booster?. We want some quick action on dealer and we are waiting for your response and answer.

I bought my honda wrv in july-2017. After three months air bubble in front right side tyre. I complaint in showroom at dream honda vapi. They took photograph of tyre and forward that photograph to michelin. I cant understant how they decide the condition of tyre by photograph. After 1 week they send me a massage the claim has been not passed. All honda car of this type cases claim is not pass, so why honda car didnt any action?

Here i bought car from honda showroom wagholi pune 2 yr back... They do not give communicate in time and always denies for pick up and drop service, overcharge for that. They treat the coustmer like bagger... Very disappointed.... Not expected from honda... Helpless.... There are many other issues too... Will not recommend the showroom from wagholi pune maharashtra.

As i mentioned in my complaint subject that customer service is excellent, your dealer is just opposite to the excellent word.
Today i have visited to your vijayanagar planet honda showroom and i wanted to give activa 125 cc bike gift to my wife, your executive took almost more than one hour to complete the formalities and then we have visited to deposit the cash to cash counter, i have given 40000 advance and i told him balance we will give tomorrow morning, out of 40000, 1 note is scribble note, surprised that your dealer is telling me we will not accept scribbled notes, in fact as per rbi rule you can't deny to take that scribbled note.
I believe one thing whenever you purchase a new thing it should be happy ending but unfortunately your vijayanagar distributor is not customer friendly.
I am also working as a sr. Area business manager and i am handling more than 200 dealers and more than 20000 retailers.
Can i expect positive reply from your end...

Sub: delays in the servicing of my damaged honda brio

My honda brio car was partially submerged by water in a flash flood resulting from torrential rains in our locality in hyderabad on the night of 23rd august, 2017. I was in the usa at that time and on my return on 31st august, i got the vehicle towed on 1st september to the pride honda service centre in miyapur, hyderabad, for estimation of the damage and repairs necessary.

It is now nearly 60 days after the delivery of the vehicle to the service center and it is still under servicing. They are not able to tell definitely when they will deliver my car.

I request you, therefore, to initiate whatever action is required so that i will get the delivery of my car as soon as possible.

Cvs murty
Hyderabad

Mukundan phone no: [protected]
I purchased a honda city 1.5 zx cvt (Ivtec) car on 28 th june 2017.
At the time of purchase they agreed to repay the excess amount if any due to gst effect. But up to day it is not repaid. One of your manager told me that i may get back more than thirty thousand rupees. Please look in the matter and refund the money as early as possible.

VICTIM OF CHEATING, FORGERY AND FRAUDULENT PRACTICES BY SAMARA HONDA, MAYAPURI, NEW DELHI
I live in Greater Noida but preferred to take my Honda City car DL9CU 3782 for service and repairs of AC system all the way to SAMARA Honda West, Mayapuri, New Delhi, located at approx. 45-50 km away. Because I had purchased this car from their show room, I trusted the agency. But, It was a “Stab at the Back” kind of experience. I am extremely disturbed by the unethical and fraudulent actions by Samara Honda in the instant case. Following is the narration of my story.
After fixing an appointment, I took my Honda City car, model 2012 to Samara Honda, Mayapuri for its servicing on 21 Oct 17 at at about 12:30 am. After handing over my car and initial inspection by one Sikh gentleman, Mr Sahil attended me. While handing over my car, I informed them that the AC of the car was not giving cool air and therefore, in addition to routine service, the AC system needs to be checked and fixed. I was assured that my car shall be delivered at about 5:30 pm same day after needful repairs and service. I was given an estimate of Rs 12500 for the service charges; and regarding AC system repairs/service I shall be intimated later after through checkup. At around 3:30 pm, I was informed by Mr Sahil that they have dismantled the AC system and found that the Cooling Coil had leakage and therefore same needed to be replaced with a new one. This shall incur additional cost of about 16000/- As I believed the advice and needed the AC problem be fixed, I gave my nod for this additional expenditure. A little later, I was informed that the item Cooling Coil was not readily available in the workshop, I would have to leave my car in the workshop for 4-5 days. I asked him to see if this part was available in some other Honda workshop, I was not provide any input about it. I, then told him I could not wait for so long without my car and therefore, I shall get the AC Cooling Coil replaced later and requested to handover my car after doing routine service only. I was told that as they had dismantled the AC system, the assembly shall take time, therefore, I could get my car only on 22.10.17 at about 12AM.
I reached the workshop at about 3:30 pm on 22.10.17 to pick up my car. Mr Sahil again explained to me that the Cooling Coil has a leakage. He showed me his Computer Screen and indicated his remark/advice “Cooling Coil needs replacement, but customer declined” However, this statement of “decline” on the part of me, the customer was absolutely false because as fete accompli I had to get my car due to the fact that the Samra workshop failed to provide me the replacement of Cooling Coil. Mr Sahil suggested me if I take the Warranty of one year (costing about Rs 10000/-), he would delete this remark and then after one month the Cooling Coil shall be replaced without any additional cost. He also tried to scare me that some other major costly part may also need replacement, then this Warranty shall be useful. He tried to lure me with these offers but I found this highly unethical and flatly refused to oblige and insisted handing over my car. I got my car with “service”, however, one umbrella lying inside the car was found missing. A huge amount of Rs 18113 were billed for the service, which I had to pay and paid.
So far, as I believed the advice of Samara Honda regarding leakage in the Cooling Coil of my car’s AC system, on 23.10.17 I took my car to ACE Honda Service Centre, Sector 11, Noida at about 9;30 am for replacement of Cooling Coil. Mr Nirmal Jit Singh attended me to whom I explained car’s AC problem and asked him to replace Cooling Coil with a new one. He also referred the online report of Samara Honda in his computer screen. He gave an estimate of Rs 15000/- for replacement of new Cooling Coil, filling of gas and labor charges, which I agreed. However, I was called up by Mr Nirmal Jit Singh at about 3 pm same day that there was no leakage found in the Cooling Coil, only gas needed to be filled up. I gave my nod for refilling and I got my car from the Ace Honda at about 5pm and AC was working perfectly. I was charged Rs 2697 for this work. The AC system of my car is functioning well since the refilling of gas.
On 25.10.17, I got a feedback phone call from Samara Honda and I narrated above incidents. A little while later, same day one Mr Singh claiming to be the senior of Mr Sahil also called up and very unprofessionally tried to impress me that there was actual leakage in the Cooling Coil and the refill done by Ace Honda may soon be leaked out. He also told that Mr Sahil purportedly had shown me the video of my car’s Cooling Coil, which is absolutely false as no such video graphic proof was ever shown to me.
From above, following is concluded by me:-
(a) An attempt was made by Samara Honda to cheat me by falsely advising me that the car’s Cooling Coil was leaking.
(b) An attempt was made to indulge me in to a forgery by luring me in to the trap to buy “Warranty” by spending about Rs 10000/- and then claiming replacement of Cooling Coil after one month free of cost. It casts serious doubt on the integrity of the man/men involved
(c) I now doubt/suspect if they have carried out genuine service or handed over the car after cosmetic washing/cleaning only. Thus, I must have been levied Inflated charges of routine service costing me Rs 18113, which is a huge amount.
(d) Holding my car for 2 days, causing me great inconvenience.
(e) An umbrella kept in my car was found stolen.
(f) I and my family were confronted with very dirty entry to the workshop, as the approach from main road to the workshop is littered with garbage.
When I look back at above narration, I realize that there was an attempt of CHEATING and FRAUDULENT practices adopted on the part of Samara Honda, Mayapuri, New Delhi. This has caused grievous injury on the trust that I reposed in the agency in particular and the Honda Cars in general.
I, therefore demand an explanation from Samara Honda and Honda Cars as why they indulged in such spurious and unethical practices causing grave loss of trust and money of a customer like me. I shall take next course of actions on receipt of your reply please.

Pradeep Kumar Lohumi
Greater Noida

Dear customer care personnel,

Greetings

My name is meghana tare. I booked a vehicle honda activa 125 in black/grey color through a dealer in pilani named raj motor. (Phone number [protected])
Vehicle was booked for black/grey color before diwali and i was promised a delivery today (October 30, 2017).

I called earlier this morning to confirm the delivery of vehicle and was talked with no concern for consumer over phone "which vehicle you booked, what color and etc" in an extremely careless manner (No politeness). I let go of rudeness, but i was stunned that despite booking the vehicle in this much advance, color of the vehicle i booked is not available at the moment. And, need for notifying me for the same wasn't necessary by the dealer.

I did try to track with dealer (Mr. Mahendra, phone number [protected]) in jhunjhunu, rajasthan and they weren't firm with their dates/times and complained that vehicles of that color are not coming from the company itself. I am not sure how many black color vehicles are made per day on your floors, but, to a layman understanding, it wouldn't take more than ten days to come to a user for sure!!

This makes me question the honda company appoints dealers with no sense of respect to end users.
Also, i asked when can it be available for taking home, and wasn't given any satisfactory answer. I have withdrawn my booking and i am soon heading to take my payment back which i wrote as a cheque to dealer (Thank god for that)!

My family has been a honda user for a long period of time and i wished to continue the trend; but alas!! You lost a family of customers!! I do understand that losing one customer doesn't affect your big empire, but people losing faith makes a difference!

I hope you the customer care people, take this email seriously and take necessary actions.