Honda Cars India Complaints & Reviews

My car (Hr 21k 8591) is under warranty and a. C compressor of my car has been diagnosed as faulty by your service center located at hisar, haryana. They are saying that it will take 7 days for new compressor to reach their service center. How do you think that the customer will manage 8 days without car in today, s busy life. Who will compensate for my loss which i will incur without car for 7 days? I have spent rs. 11 lakh for my honda city car just becoz of such a good brandname honda and i[censored] guys can not deliver the services as promised than u are gonna a loyal customer as i have purchased one honda amaze car in november 2016.

Hello my name is ravindra kumar choudhary. My car number is rj14cz9900. I have a issue with my car. The issue is my gear box is making so noice and my car is not giving good average. I have sent car to service station so many time to get all this problem fixed with my car but still there is no improvement. Please it's a request to do something to improve car service.

Sir,
I purchased a honda amaze car no. Up25bl4616 from heritage honda bareilly on 12/08/2015. I took the car for 4th service at standard honda lucknow after driving approx 20000 kms on 18/06/2017. Here, i was infomed by advisor that its clutch box and brake pads needed replacement. I am surprised that clutch box and brake pads could not resist a driving distance of only 20000 kms. Either it is a wrong information given by advisor of the service station just for the sake of money or it is shameful for honda car india that they manufacture such low quality car spare parts. This needs cross verification by the experts of the company. Kindly do this for customer satisfaction and reputation of the company.
With regards.
Sanjay kumar rai
Mob [protected]
[protected]@gmail.com

My car number gj 05 jh 9108 has been serviced but udaipur service of honda excuses that insurance clearance will take three to four day while the insurance benefit is a cashless transaction. The excuse isn't genuine. These things affects honda's reputation. As our complaint was replied yesterday hoping it will be replied today. Car is an obvious need please understand and get things clear as soon as possible.

My car honda city with number gj 05 jh 9108 was left at one of your service center at udaipur, rajasthan on 17th march 2017 due to an accident occurred. I was told only fifteen days would be needed for recovering the car but it has been almost a month and we haven't heard anything about our car from the service centre and more over my calls are not received or replied. I hope you understand that it is very difficult to manage my life without a car since a month. I hope you to take my regards and understand my situation.

Dear sir/mam,
I have a honda amaze car, i bought a extended warranty for 2 years at the time of bought my car. After one year my car lock was not working properly i did complaint to my car dealer courtesy honda they refused to change lock excuses with lock part not covered in extended warranty. This complaint i did dated on 15/10/2014 with miss vandana & preeti (Service executive) they told me you can use your another key, i did same. After long time i facing same problem i again complaint to the same but they refused to change lock in under extended warranty.
Agasinst this i already complaint to honda custome care number my communication id is 1-[protected].

Now my car locked i trying to many times to open the lock but lock is not open, i humbly request you please cooperate with me. I use honda product so i faith on honda car not to honda care dealers.

Thanks & best regards
Vandana saini
Contact no. [protected]
Car regs. No. Dl3c ba 8481

It is a shame on honda car india on their lack of response on complaint mails sent by us as follows.
We highlighted a safety hazard complaint of honda jazz on 12th june 2017 and subsequently on 13th june 2017, thereafter called the customer care also. But i am surprised to see no mail or response of acknowledgement have been received so far leave aside the rectification work.
This shows honda car india’s inefficiency of after sale service on company’s end, leave aside the dealer network.
Following are very serious safety issues in honda jazz.
1) honda jazz has a very serious safety hazard, as during driving it drops the power on 2nd gear.in that case if a person is overtaking a vehicle and uses 2nd gear to overtake the car power drops and it becomes dangerous for the driver to overtake.
2) during uphill drive again while ascending the hill, if 2nd gear is applied the car drops its power and one has to apply hand break and then has to use 1st gear to again drive.
The local dealers’ comment on this problem is that this complaint persists with all jazz cars and therefore no rectification can be done at their end.
The price we paid for 1200 cc car and risk on safety of self and family is a very serious issue which should be brought in notice to transport tribunal, consumer forum and all car media blogs.

This is ravi kunkala from nellore. I'm sorry to say that i am completely dissatisfied with the service of people over here.. My car (Honda amaze ap 26 bh 2889) was struk in an accident and we have ordered for spare parts (At the honda showroom in buranpur, chemudugunta, nellore 524320) by paying a sum of 50, 000. We have waited so long but, they havent ordered the spare parts till now. This isnt the way dealing customers. Hope ull understand, take necessary action and guide us whom to contact and what to do.
Thanking you in anticipation.

Hello,

With lots of expectation from our existing vehicle amaze, we bought one more vehicle of honda i. E. City vx automatic version. I would like to draw attention to all that we are witness a average of 7 per km.in delhi city, where by our vehicle is single hand driven too. I went to the showroom at moti nagar, delhi i. E. Ring road honda, their front manager asks me to come tomorrow at 9 am and our driver gonnna make an average of 10 at least. Ohh.. Manager thanks a lot you didnt told me to come at 6 am and drive vehicle on emplty roads and then your vehicle gonna made an average of 15 or 20 per km. I am planning to change my vehicle and change my myth that honda has a good products. They are useless. My complaint number with honda is 1-[protected]

Hi team,

With great dreams people go and buy honda like me and they suffer. Even before i had purchased my car i had researched and asked several times of any upgrade is happening for honda city and honda india and dealer replied no on an email to it. And after me purchasing the car in next 4months new face-lift was launched this is a pure betrayal to customers mine is honda city v and most of the features are missing on it. Secondly service is damm hopeless anyways and the music system is so cheap. I did send emails to honda india head shika patina and she said even an exchange is not possible. Inspite of we saying we will pay the exchange amount reply from honda is no. So do we think we should but honda car for high pirce.

I advise having purchased a honda city cvt (V) from ring road honda, janpath on 14th may, 2017 and my feedback/grievance is as under : -

The discount/deal offered by the agency is not transparent.
E. G. Corporate discount of rs.8, 000/- was offered. Check yet to be given.
Account team - very poor - atlest 5-6 times quotation was given with number of mistkaes.
Seat cover of rs.7, 000 odd with a print price of company. No bill no clear rate was given. For that rs.8, 000/- was charged.

There was a problem with a head lights - when deficiency was pointed out that was exchanged with the other parked vehicle

Most important - when the seat cover was fitted - a dent was observed on the bonnet that was brought their knowledge. The general manager mr. Dahiya promised that at this hour nothing can be done. However, at the time of service, this will be rectified. The service people could not clear that dent and advised to go to body shop.
Now mr. Dahiya and his team is not owning this liability and flatly refused to do anything.

Please look into the matter and provide me the solution.

I have visited honda cars authorised service centre spectrum honda at guwahati and dibrugarh 7 times for a problem which i had repeatedly requested them to solve and travelled 370 kms to guwahati and 80kms to dibrugarh from my place of residence. But inspite of my repeated travel to these centres they have not solved the problem and has harassed me. I will also file a complaint at consumer forum for my loss of time and money.
Regards dr bibhash kumar saikia
Sivasagar assam

It very very unfortunate to come across such quality of product in honda cars. I have taken delivery of the car on 2nd of june 2017. To my surprise today the front left tyre got totally deflated. When the same was being replaced with the stepney/ additional tyre it was found that the entire side of the tire has worn out and torn. However rough roads are there a brand new tyre cannot be worn out and torn in just 7 days. The quality of the tyres are so bad that it cannot even withstand the mumbai roads. This is ridiculous.

Kindly arrange to replace the tyre immediate basis else i will have to take it up at the highest level informing them that such inferior quality tyres are used in honda vehicle. I will even put this up in media if required if such is the condition of the tyre in just 7 days. Please act on this immediately.

I purchased honda zajj diesel car on the month of october 2016 end at the time your sale people said millage comes 27.5 km per lt but my car millage come only 13 in long drive so many times i given a complaint to your service people (Prasad) service head at rajahmundry ap but they are not responding my vehicle no is ap05ea1899 please take the necessary action immediately otherwise i will go for legally
Thank you sir

I booked my honda white wrv diesel in lally motors jalandhar 3 months ago. Now they are asking me to choose another colour other than pearl white as this color is not available in csd. I tried raising this issue with hondacarindia by calls and emails. But no actiontaken where as the same color and model is available with dealer in ambala. As we are resident of punjab and if we buy car from ambala we are liable to pay entry tax. But instead of helping me out they suggested me not to buy it pathetic service
My complaint id number with honda is 1-[protected]

Hi team,

I am manu abraham and i bought a honda city from trivandrum peninsular honda, techno park office. On that occasion in the beginning they have offered a corporate offer o[censored]p to 10k, but i got only 5k and i have informed that that much only approved from honda, so i believe it was correct. But now i understand i am being deceived by your firm, because my colleague has taken a new city and he got 8k as corporate offer plus 10k accessories as free.

So i would like to raise the concern to honda. As a primary step i am sending this mail to the concern team. Could you please give a valid reason for this discrepancy.

You can reach me on [protected].

Dear sir/madam i have lot of service problems in balaji honda vellore. No body not telling properly. My car honda amaze front side left door mirror not moving properly from
Dec 2015. When i was taken my vehicle after 3 months onwards this problem. I am telling every service but service people's not entered any documents but your employer umaz knows that. Umaz also told your manager side few months before. Now i met new manager mr mahesh. He told me i solve your problem within 2 years means ok. I also accept his word and i am came for service today but now he told not possible to solve this problem because your vehicle above 57000 running so not possible warranty. Why given wrong commitment and why waste my time. Why your employer not maintaining truthnesss and customer. Your vellore balaji honda not given proper response to me. Blindly told one more employee that side had accident that is the reason not working. Manager also searching but not find anything. First give respect customer and guide me properly. Why waste my time. Who given my loss. Who take response. It is responsible company or not kindly prove it. Thank you.
Sent from yahoo mail on an droid

Hello, booked honda wrv in april'17, i was committed delivery by may end. May end gone, called number of times but still don't have any update. Booking amount of 20k paid already. When called up on 10th june for an update, i was told to make rest of the down payment and after that delivery date will be confirmed.

Worst ever experience dealing with sales guys where in there is no comparison with toyota and other brands. It was my first experience and will be the last one.

I will write to honda ceo about my experience with sugoi motors pvt ltd, delhi (Ring road honda, udhyog vihar, delhi)

महोदय/महोदया,
निवेदन यह है कि मेरी कार हौंडा अमेज up15bq5029 जोकि platinum honda meerut में 24/05/2017 से एक्सीडेंटल रिपेयरिंग के लिए दी थी, जिसकी डिलेवरी डेट 5/6/2017 दी गयी थी, जिसमे मुझे अभी तक कंपनी कभी इंश्योरेंस सर्वे लेट कह के मुझे 9/6/17 डेट दी जिसमे अभी तक कार का कार्य नही हो पाया है जब मैने वहां के सर्विस मैनेजर से बात की तो फिर मुझसे झूठ बोला गया कि कार कम्पलीट है जब मैंने वहां जाकर देखा तो मेरी कार में अभी तक साइड मिरर अभी तक नही लगा और अब उससे पहले इंश्योरैंस डीओ नही आया ये कह के टाला जा रहा अतः आपसे निवेदन है उचित कार्यवाही करने की कृपा करेंl

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महोदय/महोदया,
निवेदन यह है कि मेरी कार हौंडा अमेज up15bq5029 जोकि platinum honda meerut में 24/05/2017 से एक्सीडेंटल रिपेयरिंग के लिए दी थी, जिसकी डिलेवरी डेट 5/6/2017 दी गयी थी, जिसमे मुझे अभी तक कंपनी कभी इंश्योरेंस सर्वे लेट कह के मुझे 9/5/17 डेट दी जिसमे अभी तक कार का कार्य नही हो पाया है जब मैने वहां के सर्विस मैनेजर से बात की तो फिर मुझसे झूठ बोला गया कि कार कम्पलीट है जब मैंने वहां जाकर देखा तो मेरी कार में अभी तक साइड मिरर अभी तक नही लगा और अब उससे पहले इंश्योरैंस डीओ नही आया ये कह के टाला जा रहा अतः आपसे निवेदन है उचित कार्यवाही करने की कृपा करेंl

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