Honda Cars India Complaints & Reviews

Dear Sir,

My friend was traveling in my car Honda Amaze From chennai towards Bangalore on January 1st, 2017 after attending US Visa interview in chennai, near perumugai before Vellore while normal driving the car stopped at 9:30PM with the symptoms of smoke inside the car, he and his wife immediately came out of the car and informed Honda company through customer care, latter the car was toed to the Balaji Honda (nearest honda service center). and then My friend and his wife at 11:30PM had to take a bus and reach Bangalore.

Next day, this car was inspected by the Honda service people and I was informed that the car had internally fired and some parts including Fly wheels, Clutch plates, bearings and so on got damaged worth 35, 000 rs

I initiated for my insurance (iffco tokio), and also produced all the documents and all the facts about the incident.

Insurance company rejected the claim as this incident will not be covered as per the policy for wear and tear items.

This is a new car which has run less than 25K KMs, I do periodic service only at Honda service centers as advised by Honda, till my last service there were no reports of warning about any parts that needs changes. There is no chance of mishandling of this car at any point of time.

I had informed the same to Honda top management through emails attaching the parts of burnt photos.

we pay so much every year towards insurance, why the insurance policy is not supporting this accident where I am totally innocent of the happenings ?

Why Honda is not taking responsibilities of this incident?

my friend is a program manager in a MNC and his wife is Doctor in Bangalore. they both were under pressure to get out of this risk situation, who is responsible for this inconvenience occurred,

I am forced to pay 35, 500 rs towards these spar parts, I am helpless here ..

Honda customer relation blames on the user for the product failure. Even after sharing the burnt pictures of the spar parts and clarifying my innocence.

I am Mr. Swarup Jadhav from Kagal dist. Kolhapur. I have purchased Honda CB Unicorn 160 on 24/09/2016 from Mahalakshmi Honda Kolhapur.

I have found that bike has problem with center stand, Front suspension. I have reported the same issue to the dealer before taking handover of bike. But dealer told me that all bikes from the same model has the issue with stand. And they told me that they can't do anything for the issue.

Also I have sent mail to [protected]@honda2wheelersindia.com on Oct 9, 2016. But no reply from the same.

I purchased Hionda Amaze on October 2015 from Vivan Honda Muvattupuzha, Kerala (Registration Number KL17N4976) .Now the car has run about 9200Kms (Nine Thousand Nine Hundred only). Before Honda Amaze, I was using Maruti vehicle (WagonR) and I run it for more than 60, 000/- Kmns . The Tyres with Maruti has given me a mileage of 35, 000/- Kms and thereafter I changed the same .Here after this 9200Kms the four Tyres of (MRF) Honda Amaze is in very bad condition and I am in a state to replace the four tyre to drive the car ... This is very pathetic and painful to have such a humiliating experience from a reputed firm like Honda . I request your office to check about this and to take immediate action to replace the bad tyres at the earliest .
Kindly consider this complaint with all seriousness as I feel I go cheated by Honda and is ready to go to any limit for this cause ..
Sincerly
Sabu P Alias,
Btech, LL.B,
[protected]

This is to bring to your notice that the 'NOC' for my bike hero honda passion plus, which was financed by GE Countrywide, is still pending from your side, the details of purchase/loan are as follows:
Vehicle:Hero Honda passion plus
Dealer:spectra auto
Registration no:MH43/B-7671
Financed through:GE countrywide
Date of purchase:20/12/2004
Engine no:04M08M10724
Chasis no:04M09C10984

All the instalments for this loan have been paid
Kindly send the BOX certificate at the below mentioned address
Sunil Narayan Keni
A-3/1:1 Ashtavinayak chs., sector-15 Airoli navi mumbai 400708 near ayappa mandir
Mob no:[protected]
[protected]

Thanks,

Hi this is Shravya from Hyderabad i am studying Btech final year. Actually i am trying to give a beautiful bike to my Dad's birthday so can you suggest me a good bike. If any updates please shoot me an email [protected]@gmail.com.
If you want to connect in face book just you can send me a request to shravyachalasani2016 you can see my eyes in my face book profile picture.

Dear all

I get all my honda car service from lally motors. Industrial area chandigarh.
I got my honda bro service.. The roof top light was not working it was under warranty but the showroom did not had the light available... I told them my warranty is getting expired.. They said we have not it next service we will replace it.
To my surprise when i went.. They said your warranty has expired.. U need to get new warranty done.. And they did new warranty and till date they have not changed the light. I have been cheated i want my refund back.
Regards devinder [protected]

Mileage of my car is showing only 13.5 ..it's for second time this is happening pls look into this asap as this is manufacturing fault I think of I dtec model it's just three to four months old n I have checked the mileage on the highway long run of 1200+ kms sonpls look into this asap I have purchased vehicle from Deccan Honda Pcmc. Being a diesel version company mileage was promised around 26 kms per litre plus but it's neither near . I expect a quick resolution for further inquiry pls call me on [protected]

My vehicle registration number is.

MH 14 PS 5610

Honda mobilio basic version

Regards
Rakesh Dewani
[protected]

My vehicle under go estimate preparation due to total loss.The total sum is Rs.1775958.00 and Hans Honda varanadi charges fos same Rs.88798.00 @5%
I have purchased 3 honda cars in may 2014, July 2015 n Dec.2015.I hav met lethal accident on 2nov 2016 and Hans Honda varanadi acting like this.Why should I keep my loyalty on Honda brand on behaving like this.
I an already under financial crunch.
Please look into the matter.
JK singh
[protected]; [protected]

Hi,

In line with the above subject i would like to share my experience with Sundaram Honda on their service provided to me.

On 10th of Dec 2016 i left my Honda City 1.5 SV (Petrol) car for the routine service. (you can collect my service details from you database. Till date from the purchase the car has been serviced only in Honda Authorised service center Sundaram Honda and Once in Olympia Honda).

One of the complaint was Rattling Noise from the dashboard and other one was issues in Brake.

The car was taken by Madasamy (service advisor from Sundaram Honda) for the service. For braking issue he told me that Front Disc Plates and Brake pads has been worn out and that was causing the problem. He confirmed by replacing both will arrest the problem. He costed me around 10K for the discs and brake pads, The total service charges was 17K+ and i took my car paying the amount.

Post service i noticed below issues :

Noise from the brake while applying brake,
Outside temperature Sensor not working
Outside temperature Sensor cap came out of the fixing and it was loose
AC is not working at 24 degree
I called the service adviser to quote the above complaints where i confirmed to fix all the issues. Hence i gave my car on 27th for the service. I told him very specifically about the point 3 and it needs to be fixed not pasted. I received a call from Madasamy yday stating there is a rat bitten in the wiring and hence the AC and sensor issue which point 2 & 4. I questioned when there was Rat Rodent treatment was done on 10th Dec service how come there was rat bitten on the wire. He gave me many reason like rain and cyclone. There has never been such an incident till now from the date of purchase of my car. Though i said it fine u can repair it where he billed 1400 rs for the entire service.

Yday evening around 3 pm i recvd the car stating all the problems has been fixed. When i did the test drive i see point 1 is not resolved at all. And to my surprise point 3 was also not resolved and the have pasted the sensor cap. I have attached the pictures of the same. I immediately called the CRM and complained about the issue and returned my car for his investigation. I specifically told him to replace the disc brake and fix the sensor cap properly. He assured me that all my issues will be fixed and get back to me.

Today around 2 pm i got a call from Madasamy (when the issue is escalated to CRM i dont understand why madasamy called me for the status) stating disc plates has bee repaired not replaced. Also he said the sensor unit has to be replaced and it will cost 3700 rs.

I told all these issues occurred only after my 10th Dec service and y shud i borne the cost.He was repeatedly defending his points. I was totally frustrated the way he responded and not showing any customer service at all. He, Hari and Swaminathan was trying to stand on his points like

Point 1 : Disc plates and brakes pad cannot be replaced
Point 3 : Sensor cap can be only pasted and shall not be fixed properly.

I have clarifications and questions on the below points.

For point 1 : If the disc plates and brake pads are replaced only few days back why it cant be replaced on customer complaint inspite of giving them a chance to service it. As a customer i have to feel 200% comfortable since the issue is on brakes. I dont want to compromise/face any issues on brakes since it directly related to my life while iam on wheel. I believe i have all the rights to claim for replacement of a unsatisfied product which has been replaced by sundaram few days back.

For Point 3 : I dont want the sensor cap to be pasted since its of not my mistake. I can see the cap coming out only after their service.

For the above points i cant convince unless my requests are responded.

In case if not, i would be sharing my concern to my corporate office advising them not to deal with Honda Cars and Sundarama honda.for service.

I will also share my experience in Socail media as well.

On top of that i will not get my car back from Sundaram Honda unless my issues are resolved.

I can share more details on this over the call.since i have lot more to share.

Regards
Vinodh.H
[protected]

I bought Honda City on 2/11/2016 from your Jodhpur Dealer. Now during second service I complained about one tyre which was having bubbles while filling air. The service centre as well as Dealer of the tyre are saying that it was our mistake, therefore it bubbled.
As such while running car on the road, it punctured. It was immediately stopped and Driver changed the tyre. Even though they are saying even if it is run for 50-100 meters it is your fault. Practically Driver has done his proper work and if tyre gets bubbles, it is manufacturers fault.
You are kindly requested to pkease look into this matter and solve our problem.
At present our car is at service centre only

Hi,
I bought honda mobilio (Mh 46 al 4024) from arya honda, 99/100, national rolling mill compound, near st. Xaviers high school, l. B. S marg, bhandup w, mumbai 400078 in jan 2015 i also took annual maintenance support from arya - bhandup after 1 year.
I had recently done my regular maintenance (Dec 23rd, 2016) which was a pick up and drop done by arya-bhandup last week while i was out of town.
I just took my car today for the first time after service (Dec 30, 2016) to lonavala to celebrate new year with family / friends and my car's left tyre jammed almost skidding to a point of tripping. I almost survived a scare and a possible crash with my family inside in the mumbai-pune express highway.
I toed my car to lonavala to a service centre and was shocked to know that my left tyre brake pad was wrongly inserted with opp direction facing the brake disc which is a major shocking threatening lapse. Its workmanship at its worst. (Attached find the pics of the same).
I had to change both the brake plates bcos of this at lonavala service centre.
What is even appalling is that arya bhandup service manager told me that the brake pads cannot be inserted wrongly which raises serious question about honda mobilio design as any fresh engineer can tend to do this mistake any time in future.
I have asked arya-bhandup for entire refund of my service contract along with the costs i have incurred to replace the faulty parts and have also requested honda to rectify this brake plate design fault at the earliest so i donot have to face this situation again risking my and my families life in future.

Warm regards
Sujit
Email : [protected]@yahoo.co.in

I own a Honda Brio.From the time of purchase of my car I have been facing problems with the showroom as well as the service center. Very very poor service.The staff is equally bad. Nobody attends to you. The car after service seems to be in the same state as before. I changed from Perungudi service center to Meenambakkam center and the result is the same. I think I made a mistake buying your car

Last year I purchased Honda Amaze car from Landmark Honda, Ahmedabad.
I was given buddy loyalty of Rs. 3000.
I purchased the car through an agent, who offered me this scheme of buddy loyalty, which I activated.
I was told I could use this buddy loyalty at ANYTIME and that I could use this for my paid service or changing any car part or anything from Honda.
But now that my first paid service is due, nobody is responding on the mention of buddy loyalty. Also when I contacted the agent, he said it is valid only for 6 months.
It feels like I am CHEATED.
I expect you you look over this problem.
Thank you.
Car registration no. GJI-RL-4451
Name - Nandkishore Kandoi

I hve bought a new amaze honda frm platinum honda .I am facing an issue with my Honda amaze car bought frm platinum honda meerut .. n seriously rude n worst stafff, , i hv been thr fr service my car but all staff evn manager miss behavng me n my car nt see properly, , kindly revert

shubham dublish
neha saree collection
meerut uttar pradesh
[protected]@gmail.com

Dear sir,

I received message from one of your dealership for servicing of my honda city. M/s tri star honda had given offer thru sms that on servicing of vehicle there would be 10% discount and waxing and dry washing would be done free as a scheme.

After receiving the vehicle it had been noticed that no cleaning had been done and servicecondition wasalso very poor. Also the charges applied for service were extraordinary high, and notat all clear.

With all the due respect sir i wish to register a complaint for the honda city i purchased on 30th march, 2013 from divine honda, dehradun with the registration number UK 07 AW 2436. The car when purchased was having the problem of vipers since day one. The car is still under warrenty.I got it replaced several times but still the problem remained unfixed.My car dint had much of a run because my father used a smaller car for daily commuting. The car i.e. honda city had a problem with the ball and end joints of the front axle which the company declined to claim in warrenty. After sometime i even got a complaint that steering dampers of the car have several problem which i appriceate the dealer got fixed in warrenty and now the car is just having a run of 16-17000 km and the oil seal and the piston heads of the car have broken down.The people from the company are now saying that the estimated cost for the repair is 35-40000 rupees which is quite high.My concern is why am i the only one who is facing so much problems with the car since day 1? I spended almost 10 lakhs for a car and i am facing continious problem since the day of purchase.I want you to look into the matter and resolve is as soon as possible.If any queries please do contact on my no. [protected].
Thankyou
Dwijesh upadhyay
House no-46, moolchand enclave,
Shimla by-pass, dehradun
Uttarakhand-248001

This pertains to repair cum servicing of my Honda Amaze No. UP 65 BR 2298 at Hans Honda, Varanasi, which was delivered on 12/12/16. While coming out after servicing and repairs, about which I have no complaints, as usual a cleaner boy appeared asking for "Chai - Pani". As it is not customary to tip these boys, I refused his request of "Chai-Pani". I later realized that he moved his hand over the body of the car in a queer fashion as if just touching it from the side of the body to part of the mud guard and bonnet. As it was quite dark when I reached my residence I had no reason to examine the body of the car while parking it inside my garage. I went out of station the next day. When today on my return I took out the car, I saw a fine scratch exactly in the direction of the said movement of hand of the cleaner boy. As I maintain my car myself, I am sure nobody else entered the garage.

This appears to be a violent reaction of the cleaner boy by rubbing either his finger ring or some other angular object at not being obliged. As I was hurt at the damage of my car I am reporting the incident to you for your information and necessary action.

I also request you to mend the damage imposed inside your service center.

I will appreciate if I am kept informed about the action taken.

Thanking you

Yours faithfully

Mallickarjun Joshi
professor
Department of Geology &
Chair Internal Quality Assurance Cell
Banaras Hindu University

Dear Sir

I am Using Honda car Reg No. PB12Y1674. Recently i got my vehicle serviced from from Harmony Honda chandigarh .I am facing a sound and clutch problem from last two month.Same was not resolved but attended by Harmony honda chandigarh free of charges.

Today i got this problem checked from Pearl honda Gurgaon but they charge me labour chages 500 / under warranty.Please help to get refund for the same.Reason for charges given to me that you buy this car from chandigarh and all services done from there so we have to charge extra to attend your complaint

regards
Harinder Singh
[protected]

My uncle booked car Amaze vx model on 8th Dec 2016.
At the time of booking sales person said that Vehicle will delivered to you when loan document is ready.
On 13th Dec 2016 our loan document is ready than they said that please provide down-payment .
So we provide down payment on next day by online transfer.
After all that process they said we can not deliver your car and also said that if you want car take lower model or other car.
The communication is very bad.
So we cancel our order.
We are extremely disappointed.

I have written email earlier and this time again, but surprisingly, there is no response from Honda Car India. I am writing the same mail here below :-

Dear Sirs,

We sincerely regret to mention that despite our last mail dt. 01.11.2015, it is almost 2 years now, but I never received any clarification / reply from Honda which was expected from a company of this status and especially when they talk about the customer satisfaction high on their agenda. Our companies all over India have few Honda Cars and my colleagues in Ahmedabad are of high opinion about the service provided by their Honda Service provider. In kolkata also, 2 weeks back, I got he much better quality of job done by Shree Honda in contrast with the problem highlighted in my mail against Eastern Honda.

Eastern Honda last time said that paint on the bonnet was not a paint defect and it was chipped off due to external impact. If you send your representative tomorrow also, you may see that the bonnet in same status and there is no extension of the paint defect which means there was no chip off due to external impact and it was just a defect in final coat of paint which was being suppressed by Eastern Honda.

Anyway, it is upto you how do you analyse the situation. Now, I would like to bring to your notice the defect in paint of bonnet which was carried out by Eastern Honda previously under the same job in end 2014.

We are at a loss to understand how the same painted bonnet paint has developed crack in last 2 years. This means the surface preparation was really poor and that was also for painting which created apparent defect of pain last time and for the same reason, the bonnet has also developed crack in the paint.

I will not be surprised if Honda this time also chose to keep silent on the matter.

If I do not receive the acceptable logic / clarification form Honda, we are thinking of hitting the net and blog sites to really inform people of India about the dismal service of Honda and their reluctance to comfort the customers when their Authorised Service Center is at fault. The photo taken by my mobile on the bonnet paint crack is also attached herewith for your ready reference

Regards

I.Dutta
VP (Projects)

31 B, Lake Place, Kolkata - 700029
Tel : +[protected]/92
Fax : +[protected]
Mob : +91 [protected]
E-mail : [protected]@hsgroupcal.com; idutta.[protected]@hsems.com
Website: www.tltindia.com | www.hsgrouponline.com