Honda Cars India Complaints & Reviews

Hi,

My car is Honda Amaze and number is Gj27 Ah 5281.

I called honda landmark to pick my car for service on 19th oct 2016. They picked my car from my house and same day they returned it with broken front bumper. As my front bumber had some scratch but it was nit broken.

I called landmark honda service centre, Isanpur, Ahmedabad but they are blaming on me instead of get it repaired. They are not accepting their fault and arguing with me.

I told them to check your service centre camera as car bumper was not broken when given to service centre. But they are not checking camera and not replying me. I kept calling them since morning but these ridiculous landmark honda people are not interested to investigate who broke the bumper.

Landmark honda is providing fake service as i belived today. I paid lot money and gave me broken bumper. I will cost me more because of this fraud people. Here i am giving number who did all this from landmark honda staff.

1). Jayesh thakor[protected]car pick up driver).
2)Jay patel[protected]Staff)
3). Parul[protected]Staff)

These all fraud guys are not interested in solving problem of customer. They told me to call in 1 hour and they never replied me back.

Kindly want solution for this problem.

Respeced sir

My Honda city car driver side door damage so I need to replace my door I already complaint to Mr.mahalingam to before 3 months to Pondicherry capital Honda service centre but they still didn't take any actions and not responsible to my complaints and services also not satisfied
Name:azarudeen
Mob:[protected]
Car no:PY01CD9874

My car registration no is - MH14 EH 9587.I had opted for insurance policy of HONDA Assure from HONDA Dealer - Deccan Honda in Pimpri and availed for complete coverage policy . However it was noted little late from my side that in add ons the Key replacement amount of Rs 288 and odd . I had taken up this issue with dealer stating that when i have asked for complete coverage hwo can this happen, i have made payment of Rs 32379 so the difference of just Rs 288 shouldnt have made much difference . On realsing i requested for amendment to the policy with this additional amount for key replacement part which your dealer is now refusing.
i do understand that i should have checked thoroughly and reverted back immediately which was my mistake but now when i am requesting i only expect it should be possible .
I had offers from many companies for Insurance policy and difference in amount was huge still i had continued with HONDA Assure only for the reason that it will provide me complete metal freedom which did not happen in my case and i am not satsified with this .

I purchased a Honda Jazz I-dtec 3-Jan-16, Im noticing a severe neck, and back pain each time I drove the car. I also had sever pain below the shoulder blades and i feel Honda jazz front seat are very uncomfortable to drive.Extremely uncomfortable front seat, did not notice on test drive, but after long commutes and trips.I actually considered removing the head restraint as the neck pain increases because of it.

Sir-madam,

my honda city-

tn51 m-1020 -got serviced- in[protected] .

on delivery- i paid nearly- rs-20000-properly.

my pendrive with lot of good collection songs - missing-
no proper reply- from service center .

pl pay- rs 1000 - as fine for ur faulty service .
Regards
Dr.V.Muthu- mbbs.D.orth. M.CH.ORTHO.FCGP. (DNB0
STATE VICE PRESIDENT- TN IMA. 17/10/2016 .

I purchased honda amaze disel car in feb 2016 from a reputed car dealer & i got a good deal from hime saying i will got a car of new year only i.e of 2016 only which is been given in written to me in their quotation also ...
I got the delivary i feb 2016 believing it is a car of 2016 only but only recently when some one pointed out that the car's glass shows it to be of 2015 i was shocked to know
Why this happened? How should i proceed further?

As my car no GJ 01 RB 1458 has given for accidental work. My policy is cashless and insurance company has given consent to the work shop. Now your workshop doesn't want to do cashless work. I need a proper reason for the same. Should I go to consumer court for harnessing me for not doing work as per instruction of insurance company and not giving me a car in time.

Dear sir,
I purchased honda activa 3g for 67, 000 inr in honda mech agency in pattukkottai. They failed in all their promise.
Their mechanics are not efficient even they can't fix side mirror properly two times mirror fell down on road.
Before 10 days self motor worn out they don't have it in stock and then they ordered but material still not received we are using kicker
Please investigate and provide proper service to coustomers. Myself highly disappointed

I have buyed Honda city from maxim Honda kangra nagrotabagwa h.p and after its first 4000 km and 4 months my disc pad have been changed by courtesy Honda Shimla and after next 2000 km they again change it all this done in warranty and it's all changed for 4 times till 10000 km of my car and car has only completed 1 year . Then I go to the main seller and tell him that I want my car to be OK because a simple pad should work about 10000 km. They told me that it is not done in warranty and all. And tell me that it is not replaced it has only repair by I should pay and have a repaired parts in my car. Please help me out other wise I have to sue against Honda maxim in court. They are not working as the Honda guide lines Honda never haras the customer but your sellers are doing that.
Thnks
Sonia sood
Reg mobile no. [protected]
Car reg no.hp07d0725

Dear honda,

I had purchased honda city idtech (registration number: hr51bc0472, chassis number: makgm858af4003535) from pearl honda gurgaon in january 2015. about 2 to 3 months back, i witnessed a very severe leakage problem at various locations in my car. first is the leakage under the rear glass due to which there has been issues of rusting addressed duly in the service complaint. second is the leakage in all the four doors of my car. i call it leakage, because while washing / during rains, water enters through the bidding inside the doors and the rear glass of my car.in my my paid service with classic honda, sterling automobiles pvt. ltd (repair order number: ser ro dd[protected], repair order date: 31/7/2016), i repeatedly raised this problem, but no major steps were taken by the dealer, apart from removing the rust under the rear glass. as a consequence, during the entire monsoon period, i witnessed water percolating back in through the doors and the rear glass again and again literally making me standstill. with the due intervention of your customer relations team, classic honda looked into this matter again at their workshop on 18th september, 2016. later just to make a quick check i had a car wash the very next day, and to my surprise i could still find water leakage both in the rear glass, as well as the 4 doors. hence i once again wrote to your cr team after this, to which they replied (on 23rd september, 2016) that the dealer will contact me again to redress my issue. however, i am sorry to say, but till date neither there has been any contact made from the dealer nor has the leakage been resolved. i presumed that the engineers at your workshop must have taken the matter pretty seriously, but to my astonishment it is to the contrary. the dealership gathers feedback about their services, which i feel is exemplary, because even after n times of raising this issue with them and now with cr team of honda, they aren't able to redress my problem. my only simple question to them is, is it a herculean task to do a quick car wash by themselves and check if the problem still persists? or do they hope, that i have no other work to do than visiting the workshop on a routine basis. i speculate that solving this leakage problem isn't rocket science, or if it is, kindly let me know. i have already devoted a lot of time and energy on this petty issue, which was exactly why i chose to write to your customer relations team. i hope that for the next time, this matter will be seriously dealt with and instead of just meandering around, the problem would actually be resolved. thanks again for your time and patience to hear to my grievances.in anticipation of a positive response.
Rgds,
Krishna sheoran

This is to inform you that on 5 Dec, 2015. After a long serve for purchasing a car. I switch to Honda Amaze. I have purchased this car from Divine Honda Roorkee and currently I’m living in Mumbai almost 1700 KM away. The details of the car is mentioned below for your reference & Complain communication ID No. 1-[protected]. (Please find the attached pic for your reference & necessary action)
DETAIL THE OWNER & CAR:
OWNER NAME: ABHAY KUMAR SINGH
REGISTRATION No. UK17 B 4218
ENGINE # N15A13018495
CHASIS NO. MAKDF25GJFN110603

DETAILS OF THE DEALER.
DIVINE AUTOMOTIVES PVT. LTD.
ROORKEE, NH58, VILLAGE BELDA
ROORKEE, UTTARAKHAND-247667
CONTACT PERSON: MR.SATISH KUMAR SHARMA
CONTACT # [protected] LANDLINE #[protected]

After driving for approx. 9 + months, when I though to get it rotated with other tyre I came to know that the unused stepney which has been offered from the company with the car is already defective and was repaired with 3 puncher. I got shocked how the HONDA Company can do this. So I decided to contact my dealer but the dealer instead of apolzing / investigation started questioning me.
1. Why did you not check the car when it has been delivered to you? You should take out the stepeny and check ?
2. Why are you complaining after 9 months?

My Question is from HONDA team?
1. Please assume you are the customer and let me know did you ever take out the stepney and check all the angle of the tyre whether it defected or not before purchase. No because we trust the BRAND NAME.
2. As per your check list (delivery check list) you only verify the presence of stepney not taking out the tyre and verifying it.
3. Why the dealer does not have the details of the Car and did not did the root cause analysis for the same and directly blaming the customer.
4. It may be possible that while loading or unloading or moving the car from 1 place to another by the dealer it may get punchered.
5. Why is it not investigating and if the dealer was aware then why they did not change the tyre. If suppose I got a puncher on highway and I was supposed to change the stepney then what I would be stuck on the high way without any help.

I still believe in Honda & mission stated below
Company Principle (Mission Statement)
Maintaining a global viewpoint, we are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide customer satisfaction.

Please hope this issue will be listed in your check list of delivery so that no other customer get harassed for the replacement in future.
And please do not partial compensate. I want the replacement for the same Im only asking what I deserve “The Quality product from HONDA. FOR WHAT I HAVE PAID TO HONDA.

I am Lejeesh from Kerala I have a Honda City Idtec registration number is KL-69-A-2121, I report a complaint on your Kollam dealership my complaint is leather portion of the steering wheel is partially distroyed, and the AC vents damaged I reported this complaint to the Honda service Center is located at Kollam named Muthoot Honda, they take the photographs of the broken parts but they are not ready to rectify the Error, so I decided to send the mail directly to your company. Please enquire the above said complaint and take necessary action.

I have purchase honda brv on 9th aug from landmark honda ahmedabad, but i am not getting support for below issues.

1) car is delivered without usb drive
2) speakers are in non - working condition
3) vehicle registration book is still not provided from last 2 months.
3) they are not taking vehicle for 1st servicing. i have asked to take it 2 times but they are unable.

I bought my new bike honda dream yuga @13/9/16
From vd honda dwarka sec 7
My first service was completed @25/9/16
After service their was problem in head light switches.
After that i was again gone to service center @ vd honda sec 3 behind dps school @ 9/10/16
Their was problem in switch mechanic was recommended that new but manager said that not change repair it. And also he was said that in the warranty period we will approval from the side of hr.
Mechanic was repair the switches problem but after next the problem was again came.

Please i want to register my complaint and please take strictly actions taken.

I am highly dissatisfied regarding your poor service at courtesy honda at ind. Area chandigarh.
I went to showroom for complaint regarding headlights of my car.
I got moisture in headlights of car and i have an extended warranty too.
O the company attendant firstly asked me to wait gor three hours, as if i am having a prior appointment.
Mechanic then check headlights and open bumper of my car and then their service man named ashok patiyal of courtesy honda said that we are not having parts of headlights.

I am highly disappointed on this response from honda.
I want to take a quick action on courtesy honda of chandigarh.

Dear sir,

This is regarding chassis no [removed] of my car (City i-dtec).

It was damaged before delivery (Bumper and under parts damage). I have already communicated with dealer (Sundaram honda) many times regarding this but till now i didn't get any response from the dealer side (Erode). They met me on 13.09.2016 and informed that they will rectify the complaint as soon as possible. I have been waiting for the past 25 days. After my several call and visit to the showroom, they asked me for the appointment to take the vehicle on 8.10.16. At 10:30am. I waited for them for eight hours. Later i called crm at 5:30pm (08.10.2016) asking for vehicle service. He informed me that he will communicate with me within one hour because i did not have answer due to the manager not attending my call from morning. But instead of him i have received call from mr. Alex. I’m not satisfied with his communication (Worst words). I was waiting for vehicle service for the past 6 months. My vehicle is idle for the past six months.

I prefer meeting up with some chief person from honda whom i could find permanent solution for this.

Thanks in advance.

Regards,

Contact: [protected]@gmail.com

Clutch replaced for 40, 000, but done a very bad job. Pickup affected plus sound. No interest in addressing the problem. Naresh there is service advisor kept passing the buck to someone else. I leave the car for addressing the clutch problem, and fixing central locking - no one there to attend to the problem and no one is interested even after 24 hrs. I got the car back today with frustration. Bad attitude. I suspect they overcharge too.

Dear sir,
This is with reference to above reference, i purchased vehicle from honda authorized showroom “crown honda” at noida. I opted for extended warranty of 2 years and paid an extra amount of inr 11800/-. Regular schedule maintenance have been executed through your authorized dealer to mitigate any problems (All invoices may attached for your reference, if requires).

I would reiterate to bring to your attention that on 27th july’16, my vehicle was stopped while passing through only 1 feet high water logging. I towed my vehicle immediately to honda authorized dealer “southend honda” at delhi and registered complain on one 2 one as well. Air filter sucked water and entered in the engine, which damaged connecting rods, this happened due to manufacturing defects.

Now after rigorous followup honda denying to reimburse expenses incurred by me for engine overhauling of inr 1, 03, 994 (One lakh three thousand nine hundred ninety four only) against above mentioned manufacturing defect.

This is honda commitment towards providing best services to all their esteemed customer after sales.

Meenu agarwal
# [protected]

Dear honda
I mohammad shahrukh purchased honda cb unicorn form akola (maharashtra 444003) prabh honda (prabh service centre) on 9 march may 2016. at time booked an appointment supervisor says this work get 3 or 4 days for done.
After checked bike supervisor says part is damage and pay for this part. this part is (ignition assembly.
Meter not work properly and center suspension). they says ignition assembly not cover in warranty.
I told that guy this assembly is not working properly even single damage warranty policy is not cover in breakage.
This is my 3rd servicing in center and engine is not work properly while meter show 6000 km run, whenever start bike and run always start from choke. head lamp’s light does not reach down the road. this problem was not corrected in first servicing also.
Handle not tighten when stuck break. handle slightly upward all times
I am a salaried person i took a leave for bike servicing if this type of management happened at honda service center how we take such leave frequently to visit service center again and again for the same issues?

I have serviced my bike at local shop it was 100 times better than honda service and most important that you can see that what is doing by the engineer during servicing, if something is doing wrong by engineer you can speak to him but in honda service center nothing is happens in the presence of customer. customers are not allowed in the place where actually servicing happens.

After waiting four and half hour i got this type of result this looks not cool.

Not only i am, there were many people talking about this type of issues.

As a customer of such a big brand ‘honda’ i am not happy at all i am very disappointed.

My suggestions
Just respect the time and money of the customer. if a customer buy a vehicle then they manage their servicing anywhere instead of honda servicing. we don’t need any free servicing. we trust on you so you should take care of it. set some guidance for dealer and service center. don’t cheat with customers please. when i took appointment for servicing than my issue must be resolve first but it took four and half hours. just a basic servicing took this much of time and result is nothing.
Resolution
I want resolution of my issues form your side.
I want my bike get serviced properly.

I waited 8 and half hours for my vechile to get serviced i was 4 in number came at 9.30 sharp with an appointment and left around 6.10 from the workshop. I need to stand at the floor of the workshop to get my work done still there was no help till first 3 hours as the managers were busy looking to those who were politically related or some family related i even saw a car serviced and get away at the back of the door they were related to service manager and was sitting at her office. I m pissed with this kind of behaviour with Araceli honda lucknow. I will make sure they will suffer