Honda Cars India Complaints & Reviews

Dear Sir,

I don't expecting the negative response from your side, but I wrong because the recording attached by you thats mobile recording, This video suit at the time of delivery of 23rd Feb 2017 thats why we can't see the bracket send me the CC TV recording at the time of my car enter & out in the workshop with date & time of 6th Feb, 2017 And no body contact me for the all those problem which was wrote in your last mail.So, please do not confuse me through this Video and take action as best as possible till I am not satisfied with this mail.

Thanking you,

Yours

Babar Saleem

Issue in brief

Have booked HONDA CITY 2017 S MT variant PETROL M.STEEL vehicle with MANCHESTER HONDA, Coimbatore, Tamil Nadu in my spouse name Mrs. Sivaranjani S on 15-Feb-2017 by paying Rs.25, 000 vide their receipt no.1039 with a commitment that vehicle will be given delivery within a weeks time ie. before 22nd Feb 2017..

Out of the total Rs.9.91 Lakhs have transferred Rs.1, 68, 000 to MANCHESTER HONDA account and Rs.7.98 Lakhs transferred from my bank on 21st Feb. Thus full amount for the car is paid on 21st Feb 2017 itself hoping to get the delivery of the vehicle on 22nd Feb 2017 as committed.

When I spoke MANCHESTER HONDA on 21st Feb, to my surprise they have informed to me that there is some Govt approval pending for this variant and hence delivery of the vehicle will be difficult before 2nd Mar 2017.

My grievance

• Sir, why I have to wait for almost 10 days that too after paying the full amount for the delivery of the Vehicle.
• Why faults commitment given and full amount collected if delivery dates are not going to be met

With the promise MANCHESTER HONDA given have also disposed my car and finding it difficult to manage with out car that too, after paying the full money am compelled for this state of discomfort / inconvenience.

Being with HONDA family for the last 10 years I feel I have been let down by HONDA.
Am sure this would lead a bad taste / experience about HONDA forever.
Hope to get a positive response at the earliest. No proper response from DEALER also.

Dear Sir/Ma'am

I purchased the bike on 31st Jan, 2017 and received the bike on 1st Feb, 2017.
On 3rd Feb I found many dents on my bike i visit the showroom Platinum Honda Sec 43 Chandigarh, where i told about the dents on my bike the manager of the showroom refused for replacing the dents and scratches parts of the bike he told me that you should seen on the date of delivery while i got angry on their behavior. Manager said me that it was not company faults. Actually they given me a used or demo bike.

Leg guard is also denting the front Tyre cover ie fender.

Do the help full for replacing the part of the bike.

Hope you will do the same as soon as possible.

Thanks and regards

Vikas Dhawan
[protected]

I have booked a steering rod for my honda brio at apco honda malappuram and gave an advance of rs2000/-. They told me that it will take more than 10 days for the spare to arrive. Meeanwhile a local workshop man solved my problem and i no longer needs the spare..
So on the third i contacted the showroom to cancel the booking, the said i cannot cancel the booking since it already despatched. And they now are demanding the spare cost as well as the service chrge for fitting the rod, do i have no right to cancel the booking??? please help me.
My contact no [protected]

Sir,

My car giving some noise from left side wheel bearing. when I giving this complaint to Pace Honda, Rewari, they are making issues, that when you take service then we replace it. I have purchased this car on[protected] by Pace Honda, Rewari. and take all service by this agency. Now I am not ready to take servicing from this agency, I want only replace the wheel bearing which is in guarntee, but they refuse to replace the bearing.

During books of BRV sales executive @ manager commitment corporate discount 8000/-, real camera 4000/-, and car delivery at 2.00pm. But at a time of car delivery too late. And corporate discount reduce 4000/- and rear camer installed one week but not installed than I goes to services 1st I demand the rear camera but till time demand 6000/- after discussion of mager Mr. Abhisek talk to more aggressive and do what ever you want to do u don't care

After 4500 kms, I used to get a noise when I apply brakes. Initially I tried different service stations(around ghaziabad) to rectify it and after 20000 km I lost hope. I complained about this in my every service(check my service records. Now after 50000 km I replaced my brake pads & disc to get it resolved but still the noise is there.
[protected]

I am appaled at the quality of safety in honda cars.

My honda city ivtec car recently had an accident in which the car had hit a divider, the airbag lights went on and the airbag did not open!!! Moreover the seatbelt got dislodged and my father got injuries due tobthe same. There was no impact near the door, where the seat belt lies.

When i reported this to the service centre neither they did anything about it nor they were capable enough to provide a clear answer to why the airbags did not open and the seat belt completely dislodged from its panel.

This is ridiculous!!! I want the matter to be escalated to honda india and attended well, otherwise i am taking this to media and court.

Dear Concern

I am a Honda customer, owning Honda City 2015, DL12CG3140. After a scrach on right side
on hitting divider, I take the car to Lally Automobiles, Wazirpur, delhi for Insurance claim
for removing the scrach on 7th feb 2017 at their body shop. To my surprise, its very unorganised/unprofessional
no one is willing to take any responsibility. I was assigned a superviser name Aakash and given his number
but his number is out of order from very first day..I made atleast 6-7 personel visits to know car status..At the
end I got the car on 12th day (though committed in 8-10 days), the job is not done properly. The scratch is removed
only 80%, 20% would remain the same as before..on contacting insurance people (TATA AIG), he said that 'I clearly
told these people what will be covered'. No one told us anything about this..on showing the remaining scrach/rust
their behaviour was very unprofessionel. We really can't expect such conduct from a dealer of Brand like HONDA.

Sir, I had a word with insurance company person..they said its always like this with Lally Automobile, body shop
they always have issues with most of the customers. Mine is a small issue..even if it not get solved, but the
kind of bad image they people create..its horrible. I also have small cars of Hyndai and maruti.but never come across
such enethical behaviour and such a bad experience

This is not only a complaint but my sincere worry for image of Honda, because of such people !! Hope a proper
action will be taken.

HONDA INDIA LIMITED Dear Sir, NON FUNCTION OF AIR BAGS MODEL: AMAZE 1.25X MT(I-VTEC)BSIV REGISTRATION NUMBER : AP-31-CU-6795 I purchased the above vehicle in the month of August 2014. The vehicle has Front Dual SRS Airbags with ABS facility. On 20.01.2017, the Vehicle met with major accident suburbs of Hyderabad lost control and fell into road side ditch and toppled . The entire exteriors of the vehicle are fully damaged and beyond repair. 2. The Air Bags of the Vehicle have not opened, despite heavy damage and entire Vehicle has been crushed. I demand an urgent enquiry for failure of the Airbags non-function. 3. I lodged a complaint with the Honda Customer care on 23.01.2017 vide reference number 1-[protected] and the Honda company disowning the failure of the Airbags. 4. Hence this Complaint to you Sir. With regards C Murali Mohan AGM SBI LHO Hyderabad M-[protected]

Hello,

complaint communication id: 1-[protected]
Car Delivery on : 11 Dec 2016

As per email of [protected]@landmarkindia.net they won’t be give the benefit of Honda Buddy Loyalty Programme to me as in my two wheeler RC book there was a surname variation".

So at time of purchasing car, i gave all required documents and also submitted the scan copy of affidavit, which fulfill the surname variation and My PAN card also fulfill the surname variation.

Sales team assured me that i will get Voucher of 5000 under HONDA BUDDY LOYALTY PROGRAMME in approx one month.

So after one month i inquired for same but again they asked for more time to do procedure.

Then i did complain on Customer Assistance, Now after two months of car purchase i got email from Pooja Bhavsar (Sales Quality Manager, Landmark Honda
Cell:[protected], Phone:[protected] E-Mail : [protected]@landmarkindia.net)
"won’t be give the benefit of HBLP to you as in your two wheeler RC book there was a surname variation".

However i was also planning to buy Honda 2 wheeler and i purchased Honda 2 wheeler on 10 Dec 2016 on my name. As sales person informed me about surname variation as i told him that i new Honda 2 wheeler on my name before 1 day of purchasing my car. At that time they assured me that scan copy of affidavit is valid and no further documents required.

So please look in to this issue and do the needful to get my voucher.

I had given my car (Honda City) for servicing and repair. Was shocked to see the car being returned without any wash and cleaning. Had to push the manager to take the car back and return the car after basic wash the next day.

The next day after delivery while driving the car i found the rear view mirror lock gone free. The lock broken due to mishandling by the staff. It was not found morally correct on the part of the staff to inform me about the mishap.

Having availed the services of honda for fifth year in running and across the country now, this is the first unpleasant experience and really taken aback considering the high standard of customer care found elsewhere in the country and beyond.

I Rohan Chhetri, son of B P Chhetri (SI Exe CISF), presently residing in Tarulia Krishnapur, beg to state that I have given the amount of Rs 32600 to the Ex-Sales executive of Shree Honda SWAGATA ROY son of Aloke Kumar Roy, residing at Rabindranath Thakur Road Agarpara Khardaha, north 24 parganas kolkata-700109, for making the document and offer letter of the commercial vehicle on December 2015 and promise me to handover the document within a month. But he couldn’t do so in six month also. So I approach to the showroom again after six month they inform me that he has not applied for any document and has already done the same fraud case with few more customer, so due to excess complaint against him he was suspended from the showroom. They informed me that the actual cost for that document was only 3000 Rs.
Then after I regularly contacted him and ask to return the money, but every time he gave new excuses, and finally on Nov 2016 he gave me 2 postdated cheque of 16000 and 16600 Rs, But deliberately he bounce that cheque too.
I went to New town police station and put a GD against him on 24 aug 2016 GD No-1525/16 . But till now I couldn’t recover my money.
So I kindly request you to look upon the matter and take the necessary action against him as soon as possible.

I have already paid for the service of the car. The bill was 7737 and there is nothing pending from me.

I was informed yesdaterday by Mr. amol, Service advisor that the car was ready.

Yesterday when I went to collect the car I was not allowed to take back my car. And I was asked to pay or leave without car.

On Saturday when I gave the car I had mentioned about how Crystal Honda has created such a serious problem in the brake and that evrytime I have been giving car for servicing no one bothers to correct the fault. When I went to collect the car in the evening the brake was even worse, not at all working. i stayed put in the service center till 8.30 as the issue was not resolved.

However I was asked to pay the bill for servicing on Saturday Rs. 7737 which I duly paid.

Now again I am asked to pay for what. They even thrthreatened me to pay the bill else they will not give back my car. Such blackmailing tricks not acceptable.

Please deliver back the car to my address as I do not want to be again at Crystal Honda.

Complaint against Honda and Linkway Honfs. I have a honda city petrol 2014 model. Car goes for servicing next day the fuel pump is spoilt. My 2 year old honda city has run for 3500 km's. Is this a joke.
How can a Honda get spoilt. They are asking for 11000.
Complaint id is 1-[protected].
From honda 121

They say aapne general service karvaai to pata nahi chala..is this a joke

Dear Sir,

I have one grievance with your company, I would like to share it with
you for its sorting out.

I am professional in practice as Chartered Accountant since 1987
till 2010 I was using Maruti make cars . In the year 2010 I was suggested to shift to Honda by you dealer (Horizen Honda
now Lally Motors)

Even though it was tough for me looking in to its cost
but looking in to the reputation of the company & on convincing
by you dealer I have made my mind & bought Honda City 1.5 SMT (PB 10 CY 3862)

No major problem was there except low ground clearance for which I have to bear with.

But recently in Jan 2017 on my way to Delhi with my family, the starting lock was suddenly jammed & the situation became very embarrassed & stress full as I was with my family. I always used to carry duplicate key while going outside, but to my bad luck that that Key also failed. You just imagine the mantle torture I beard on that date including my all relatives

Any how by hustling here & there I found a mechanic who has repaired the lock & able to reach destination with sucked breath.

At Delhi I met many people even expert mechanics & came to know that it is the manufacturing defect in Honda City which appears after some years. No other car has this type of defect .

from that day I felt very bad about the company like yours, it further enhances when I request the local dealer at Ludhiana on 08.02.2017 to hear to my grievance & change the lock free of cost being the manufacturing / technical defect but he blindly refused .

being a professional in my opinion the company should at its own call back the cars with this defect & rectify at itself. But to surprise this is not being changed even at the request of the customer.

It is my worst experience .

You cannot imagine that horrified evening when I stuck on the way with my family
Who is at fault ????
This is a big question.

I expect the company should respond to my grievance.
With Regards

CA Y.K.Bhushan
(Partner)
Y.K.Bhushan & Associates
Chartered Accountants
Lower Ground Floor
Noble Enclave
Bhaiwala Chowk
Ludhiana
E mail:- [protected]@gmail.com
Phone:[protected], 5097541
Mobile:-[protected]

Dear sir

I am pained to say that my car is forcefully detained by crystal honda wagholi service center. I have been doing regular service with crystal hinda service center.in 2015, the first time i gave for servicing at crystal honda, they created some serious issue with the brakes. When i reported the problem, they asked me to bring back the car for fixing the problem. The problem was not fixed. When i reported the complain...

Dear sir/madam,
i bought a honda BIKE CB HORNET 160R from authorised dealer ISHAN AUTOMOBILES ALWAR(RAJASTHAN) 301001 in september 2016. but after second free service bike engine is making loud noise. when we informed concerned dealer they frequently deny to resolve the problem and told us that we cant provide engine parts. They asked us to repair at our own cost somewhereelse. It is really disgraceful that a prestigious company dealer is replying in such an irresponsible manner even bike is in AMC and INSURANCE period. So i request you to resolve our problem either to instruct concerned company and dealer to exchange bike or to return hardcore money.
regards,
RAJ KUMAR SHARMA, C-152 HASAN KHAN MEWAT NAGAR ALWAR.
MOB. [protected].

Today I got mail which related recruitment in Honda group. And the interview will be held in Jaipur. Sender was [protected]@hondagroup.in but when I seen this mail I visit this website and 2 or 3 guys complain the same problem and they share there experience.mail is same only date is change. They call me on 3-6 Feb. So what to do? Very confuse about it.

I want to register a complaint against Bhasin honda 0service station that is in Rama Road I went over there two weeks before with my Activa scooter asking the person that can I take the claim if yes what is the procedure I spoke to the HOD over there his name was Mukesh he told me yes you can always take the claim I told in the what are the charges he said as of now he cannot tell me the chargers as Surveyor will be coming on Monday he would let us know and with your consent only we would open your scooter I said that's fine with me but there after till wednesday i never received any response from them .as I never received any kind of response till Wednesday I physical went at the service centre I saw my scooter was dismantled I asked them with whose permission have you opem my scooter as this is unacceptable and there after I receive the bill for Rs 8000 rupees who will bear this
why it was not been signature
who is responsible for everything and when he went over there I spoke to the manager over there but nothing happened at the end of the day I have made the payment .
I want my money back as i ner gave the consent to open my scooter i only went over there to examine and i was informed that once the surveyor would be coming on monday he will let us know then we will let you know then it will he your descrition to get it done or leave
But never it was informed to me by mukesh that they will open the scooter????
I need an answer
If not resolved i will be going to social media# honda to get an answer from them
My number is [protected]
Yogesh