Honda Cars India Complaints & Reviews

Hello,

This is chandru. Last year august, i had purchased a honda dio (Vehicle no: ka01 hl 4297) from tansi honda, marthahalli, bangalore.

So far, i drove nearly 4600 kms and completed only 2 free services. Today i visited tansi honda service station to avail my 3rd free service. To my surprise, the guy who checked my vehicle told me that the service for dio is expired, because i failed to finish the 8000 kms mark (For 3rd free service). Needless to say about my 4th free service, which requires me to complete 12, 000 kms in a span of 365 days.

If i am entitled to get 4 free services, i should get all of them. It is foolish to expect all their customers to constantly monitor how much they drove and when they should approach service showrooms for bike services.

During my first service, they contacted me via mobile and intimated about the due date of my first free service, but they stopped doing the same for the remaining services.

Unless i unnecessarily waste my fuel to accomplish their stated kilo meters, i can't make use of my free services.

I hope writing here will lead to a positive change in their service policy.

Thanks and regards,
Chandru
[protected]

Around 3-4 months back, i bought the honda city ivtec (Topline) (Petrol) car. Bought this from arya honda at vt, ballard estate.

During the initial stage of the car was fine, but after 2-3 weeks, the car started to stall with the engine lights coming on high speeds as well as low speeds and it repeated it self.

I immediately reported this to honda as its unlikely to happen. The manager ashish and bhosle at the work shop at siwri requested to keep the car for a about a day. Next day, they returned the car but i faced the same problems. The car was continuously coming to halt on high speeds.

Again, they kept the car for about 5 days and told me they did test runs for about 100-150 kms in a period of one day and everything was fine. And again i faced the same problems after 1 week. The manager of arya honda at vt ballard estate, ronni mascarenhas and tushar ghosale (Honda customer relations) gave me a guarantee that it won’t repeat.

At about 11 in the night, the steering wheel at the speed of 80 mph got jammed, i managed to stop the car somehow.

I have contacted a lot people in honda the branch manager, the service manager and many more but till now have not got a proper response from any one.

Please do let me know the next steps on this as i need this to be sorted soon.

I have an email received on the 11th july stating that asking for a replacement is uncalled.

I really need a temporary replacement till my car gets completely perfect / a permanent replacement.

Dear sir

I had worked in pride honda (sree krishna automotives hyderabad pvt ltd)
I have not recived honda incentives for the month of november 2015 till now
Poken with honda rm shantanu shekar ([protected]) told that i will get it in august 14 but till now i have not recived the amount


Please do the need full
Regards
Syed abdul khasim adil
[protected]
Hyderabad.

Hello
I own a honda city, so far the exerience was great but recently i was having an issue that water was being accumulated on the area below the glove box, i. E., the area for the passenger seat. The car was sent to honda service center in lucknow, uttar pradesh. They informed that there was some issue with the air conditioning pipe through which water was accumulated. They ensured that they have resolved the problem. Now after sending the car 5th time to the service center i am facing the same issue again and again hardly at the gap of two weeks. Please look into the case because honda personnel at lucknow service center ain't able to resolve the issue.

Honda service centre were swapping my brake liner with a used spare previously skimmed brake liner. When stooped from doing the same, they agreed to the same but later tried convincing me of a temperory replacement.
However am not sure as to the part in my car belongs to me or is a damaged part.
Secondly when the car was delivered to me a Stepney was fitted and delivered to me.
Nothing was informed as to why it was delivered...

8th August, 2016
To,
The Customer Service Manager,
Kamal Automotives Pvt. Ltd.,
E-93, Mewar Industrial Area, Madri,
NH8, Udaipur, Rajasthan

Subject: Complaint of defect in service
Reference: Your service bill no. SER-INV-DD[protected] dated 29.07.2016

Dear Sir,
Our Honda City car no. RJ03CA5956 was repaired vide your above bill no. Our rear right side door was repaired by you. Now there is leakage of water inside the car. Previously this was never the case.

Also previously vide our email dated 30.06.2016 we had requested that the inside smell of car is very bad and kindly correct it. But till date there is no response.

Through this email I request you to send your person to correct these 2 problems within 3 days of receipt of this email, failing to which we shall avail of legal option available to us. Please contact me at +91-[protected] or write to [protected]@marbleindian.com for any details required.

We shall be highly obliged.

Thanking You
For Kushalbagh Marbles Private Limited

I zeroed down on honda jazz cvt petrol in feb 2016 after i was told by mr amit gawli (sales), linkway honda (goregaon west) that it will give 19kmpl mileage. i was prepared for some deviations in the mileage provided. the first month the mileage was 11.6kmpl. after the first service the mileage started dropping every week by 0.1kmpl inspite of driving withing the eco mode and when i complained at the service centre.. i was told by mr nilesh that the performance has dropped down because of the hot weather. at present the mileage has dropped to 9kmpl inspite of avoiding peak hours of traffic and we are in the midst of a full fledged rainy season so its not hot at all.
This is just a way of misleading customers... why do the sales guys claim 19kmpl? why not give a realistic figure? if we assume that 19kmpl is for highways then city driving should atleast give 12kmpl.
I sincerely regret buying the jazz

On 14.07.16 i visited gopinath honda city showroom makarpura vadodara regarding denting painting. After danting and painting i observed that painting work is not proper and not matching to original pant, hence i request to service adviser to regarding to this matter that colour should match. He asked to me to give another two days after consuming 23 days, i agreed and left my honda car uk07ag8102 for another two days as desired by service adviser mr. Prasant manwala but after two days on 08.08.2016 when i visited to gopinath honda city makarpura show room, i observed that no care was taken by show room personnel as promised and only same colour was sprayed to near parts of car to match the colour which is still not matching. I again request to show room personnel in front of show room manager to rectify this mistake but they all are ignorant and doing debate to justify their mistake. Ultimately i request to them to provide complaint book and i dropped my complaint in dropbox. They also not completed other additional work which was recorded by me at the time of car was given for servicing. At last i decide to pick my car after paying rs. 8450/= cash (Total rs. 23253.0/=) with unpleasant mood and thought this is the gujarat honda city workmanship. Ultimately i request to honda city management to punish such type of showroom because the workmanship of these showroom is not good and these workshops are making fool customers. I again request to management take serious action against to this matter and give advise to gopinath honda show room to rectify the colour matching and other miscellaneous work as i asked by me.

Thanking you

Dr. D. N. Dangwal
Invoice no. Ser-inv-dd[protected]
Complaint sl. No:001719 dtd 08.08.2016

This is my second complaint about honda connect. I have purchase honda jazz in jan 2016 along with honda connect device. The same has been recharged in feb 2016 for 1 year subscription. But, from 9th may 2016, this app is not showing any thing about my trips or location. I have complaint this to the service center but no response. Details of my honda connect device are as below..
Device : c04a540384
Device name: jazz
Active until : 6th feb 2017
So, kindly help me to resolve this issue as i'm unable to get any benefit from honda connect even paying so much money.

I bought Honda Amaze diesel car 1.5 SMT I-DTEC in June 2016 (2month back). On 3rd June 2016, when i gave my vehicle for identify issues of poor pick up @ Linkway Honda, kanjurmarg, Mumbai, i was told that clutch plate has damaged & burnt and it has to be replaced with new clutch plate. I have driven my car only for 7200 kms & the clutch plate life should be minimum 40, 000 kms. They told that clutch plate is not under warranty & it has burnt because of my driver driving problem .So, they are asking me to pay Rs 17000/_

I feel that the clutch part quality is not upto the standards of Honda & they should replace it free of cost in under basic warranty, please help out me from this problem I trust on honda service, Awaiting for reply from your end

My vehicle registration number mh 31-ek 8101 was sent on[protected] to subject dealer of nagpur for maintenance duly claimed for insurance .Subject dealer has not completed the maintenance till writing of this complain.
Dealer is hand in glove with the insurance company and since insurance was done from other nationalized insurance company he is not taking interest in completing the job.
Rainy water had entered in the engine un expectadly which was beyond my control . Dealer should not have taken so many days. This we believe is not expected from company like honda. We are seriously thinking to take this matter to social media as well . We can not afford to keep vehicle for maint for so many days and travel in taxi. We are again thinking to claim the daily taxi charges from honda till the vehicle is delivered to me.

My brio was towed on 20th June.I had to call them on 21st and check whether they have received the car or not.today it has been 45 days and I haven't received by car.the service rep is extremely insensitive and never responds.nor are they willing to give me the no of a higher up who can resolve the issue.earlier he told me that the air bag is in backorder hence the delay.then he told me the license copy is not clear hence problems.then on 24th of July I was told that the compressor is damaged and it's in backorder.couldn't they have checked before.till date I must have spent close to 35000 Rd.on rental cars.I am completely fed up with your company and I don't have any more patience.my mobile no.is [protected].I am from goa India.the service advisor is ramraj.my me is hitesh gohil.looking forward to get my car at the earliest.

Customer Name: Vanita Ahuja
Booking date: 26th May 2016
Phone number: [protected]/[protected]
Vehicle booked: Honda BRV, Petrol SMT variant, Carnelian Red Pearl

I had booked a Honda BRV in the month of May 2016, I was assured that the variant, color and fuel type I had choose will be delivered to me in next 15-20 days; maximum in a month’s time.
It has been more than 2 months and after speaking to various people at the dealership, they do not see my car coming through even for this month.

This was the first time I wanted to buy a Honda vehicle and maybe become a loyal Honda customer for life, however looking at the quality of service and delivery (or lack of it); I seriously doubt this is some company with which I would like to be associated with, which
a) Makes false promises/commitments
b) Not live up to those commitments
c) No communication about delays
d) No responsibility about failed/undelivered commitments
e) No reasons cited about why they can’t live up to those commitments other than the standard demand/supply answers.

FYI, another dealership in another city (Nagpur) is ready to make delivery to me in a span of 15 days for the same color, variant, fuel type. It’s just that moving the vehicle from one city to another and getting into hassles of different RTOs, temporary registrations and re-registrations is quite a cumbersome and time consuming exercise. Not to miss out additional amount to be spent.

Can you please advise the next steps a prospective customer should take from here?

Dear honda team,

I am writing to complain about the pathetic experience in in last 13 days with ring road honda.

I have given my honda brio (Hr 26 cd 3169) for service and repair of body with body shop) on june 21st 2016. It was intimated by the bodyshop staff abrar that the required work will be complete and the car will be handover within a week on i. E july 28th 2016. However the car was delivered to me with unfinished work on july 29th 2016. It was highly unprofessional from a reputed brand honda motors and their authorised service centre.
After regular complaints the car was taken back on august 01st 2016 and it was assured that incomplete work will be finished and the car will be returned the same day. Being a highly dissatisfied guest, i didn't trust the bodyshop employee abrar and his senior staff sanjay awasthi and went personally check the incomplete work around 1700 hrs. To my surprise the work was again incomplete and after complaining about the unprofessional approach, both abrar and sanjay awasthi misbehaved and told that the car will be delivered on 02nd august 2016.

It is 02nd august (1800 hrs) and i have been denied the delivery of my car.

I believe that it is time to let all people know about the fact of height o[censored]nprofessional approach of honda motors and ring road honda employees. I would highly recommend that one should refrain from dealing with such pathetic, unreliable and unprofessional people who do not understand the pain and agony of their clients.

Sincerely,

Rohan raj
[protected]

Dear sir,

Car details :

Name : dharam prakash gupta
Model : honda city vmt petrol
No : mh02 dj 4627
Purchased from : apex honda mumbai santacruz west

I had purchased my car in april 2014 when the new city was launched. since the first monsoon i have been facing water leakage from the doors of the car. the water is seeping through the doors and accumulating in the car. the leakage is more on the front side, especially on the drivers side. water accumulation is more than ankle deep. we have to remove the water with a mug every time!!

Have taken the car to the apex worli service centre on numerous occasions, but every time i was told that the leakage was because of the new speakers fitted in the car and i should put the original company speakers back. so i took this issue to the accessories store where i got my speakers fitted. the company and the speaker guy kept passing the blame on each other. the funny part is that the accessories store owner had also bought a new honda city and fitted bigger speakers than my car and was not facing any issues. so i didn't know whose fault it was and eventually didn't remove the speakers in the first monsoons. i faced the same issues during the monsoons of 2015. and the same process followed. the company service centre and the accessories store owner had the same argument. i took my car to a couple of garages as well and even they said that the issue was from the doors and nothing to do with the speakers. meanwhile the water logging in my car continued.

This monsoon the problem got worse, so i decided to remove the speakers and check. the water logging was the same, so now i was sure it has something to do with the doors. unfortunately apex honda service centres have closed down as they knew about the history of the leakage. so i took my car to solitaire honda andheri west, where they admitted that the new honda city car had a rubber bidding issue in the doors where water outlet was blocked. they immediately cut the rubber biddings that was blocking the water outlet and gave a 99% guarantee that water will stop. surprisingly the issue got worse and there is more water in my car than ever.

This issue has made me lose faith in the brand honda and i feel that the money i have invested in the new city is not justified. i am really tired with the whole issue which is long pending. i need a solution to this issue.

Please look into this issue on priority and suggest a good authorised service in mumbai that fix this issue.


Regards

Dharam gupta,
Krishna times,
[protected]/26103700

Hi, I purchased new car in Jan16. Since then Im facing provlems in it.
1. Broken front glass but it was replaced by service yeam
2. AC cooling not proper but after so many request made to ur service team Infinity Honda, tbey checked.
3. Audio system quality issue but still it is not rectified.

During this rainy season, I noticed more issues:
4. Water leaking from front glass during rain
5. Fog at outside of front glass and o cannot remove by using wiper

It seems that this car has not been tested during manufacturing thats why it is having so many quality prkblems even thoufh it is new car

I’m capt ravindra jaiswal, owner of honda civic 2007 (mh02ay2377). i’m based in mumbai and get my car regularly serviced at linkway honda sakinaka, andheri (e), mumbai.

I’ve been extremely dissatisfied with the servicing done by the showroom since last two times.

About a year back i sent my car for regular servicing. i was told later in the day that my air conditioning unit is faulty and not working properly. to which i replied that it had been working perfectly fine till the time i gave it for servicing. anyways, on their recommendation i got it repaired.

About a fortnight back, i was asked by the dealer to give the car for airbag replacement as cars throughout the country were being recalled. my car was in perfect condition before giving it to them.in fact i asked mr abhijit (ph [protected]) to change my boot light as well as fuel tank lid cable additionally as they were not working. the driver dropped the car at my residence next day. when i tested the car later in the day to my surprise i found the airbag light was illuminated! also the other two jobs i had told mr abhijit (fuel lid cable and boot light) wasn’t replaced. i called mr abhijit and told hi about the same. he got my car packed up again to look into the matter. mr abhijit called me the next day then saying the air-conditioning leakage has led to short circuit of my entire right side of airbag circuit!! i was shocked to hear this as my car was running absolutely fine all this while before i gave the car for airbag recall. on telling him this, he told me the total cost will be rs 30, 000/- and he can’t do anything. i was furious as my car was totally fine before giving. anyways i asked him, to just send my car back to me as i didn’t trust him (linkway sakinaka) with the car anymore. additionally, he also said that the other two jobs i had told him couldn’t be done. this is after he kept my car for 2 days (fyi the promised time was within a day both the times)!

When i got my car back, i realised even my air-conditioning wasn’t cooling at all! i immediately called him back and told the same, to which he had no response other than that the defect is there and he can’t do anything. i told him to make me speak to the manager to which he said he will arrange a call back. after several reminders on almost a daily basis to him, i still haven’t received a call from anyone in higher management who would hear my grief.

I’ve lost all hope in honda after this episode and have almost reached a stage of never buying a honda product ever and recommending the same to others.

Kindly look in the matter at the earliest and take some action against this fraudulent guy and get my car repaired at the earliest!

Awaiting a quick response.

Thanks & regards
Capt ravindra jaiswal
[protected]
[protected]

I would like to bring into your notice that i bought honda jazz 1.5 v mt last year in august 2016. recently my car front mirror was changed because previous was broken. i got my car repaired under insurance for mirror. they have changed it but my car got filled with water when it rained. all the carpet material inside car on top is leaking from front. even front inside light is leaking in rain and water is clotted on gear and handbrake area. every now and then there are problems happening in this car. last year within one month car stearing got jammed. they replaced it. also now there is bubble in tyre for which we have raised the complaint. i am really fed up with the issues which are happening and its my new car so really don't feel good. i want that they should be penalised for this inconvenience and if possible i need replacement car

I purchased Honda city 7 months before, still h connect is not installed even I made full payment Dr vishal goyal, [protected], near bunty hlth club, giddarbaha, punjab, india

R/sir,
I want to brought into your kind notice that i have purchased a new honda livo motorcycle in nov-2015 from sai automobiles, yamuna nagar. But a heavy noise comes from inside the cylincer since 2-3 months. I have visited the service branch at ess kay honda, karnal on 27.08.2016 for resolving the same problem as discussed telepathically with service manager but problem is still unresolved. Besides this, the same problem was also been intimated to the service branch of sai automobiles, yamuna nagar during 4th service but no fruitfull result becomes.
It has humbly requested to your goodself to take the matter on top priority and replace my bike cylincer under warranty.
My please for your support in this case please.
With regard,
Shyam lal s/o sh. Jaipal,
Vpo, kalsoura, teh-indri,
Distt-karnal, haryna
Mobile no-[protected]