Honda Cars India Complaints & Reviews

I took a Honda City automatic petrol on Friday till yet Thursday a week is over and my car has no number how will I drive without no and as it will be continued I will proceed to consumer courts against Honda as there dealer are doing wrong with there customer and won't be believe to buy honda again. I request u to plz check on the problem as fast as possible to avoid problems which was facing by my side

Dear sir/madam,

This is to bring to your kind notice that i dr. Pravin kumar bharti bought new honda city car from sterling honda, dilshad garden on 5th feb 2016 and unfortunately i met an accident due to which my car was damaged so given my car on 28th april (Attached copy) for repairing in pushp honda (4 b-3 dada nagar co-op ind. Estate, kanpur) which, as per the initial information, was supposed to be delivered on 20th may. 2016. But, it was not delivered on the estimated date and i did not receive any information about the delay from their side and every time when i ask to the delivery date for my car they will only say that they don’t have parts available in their service center. After few more days i was informed that the delivery has been delayed for 4-5 days due to non availability of parts but again even after 4-5 days, i have not received my car.

I am really very disappointed with your service. So, i demand an explanation for the delay and false commitments. I am sorry to say that such an un-professional and inadequate behavior of your company has made me question your authenticity. Therefore, i expect an quick explanation and would request you to deliver my car immediately. Or else i will have to take a legal action against honda and publish this un-professional behavior with your customers.

Look forward your quick response!

Regards
Dr. Pravin kumar bharti
+91-[protected]

Team,
I have had a very bad experience to share with you. I don't remember how many times I have recited this painful story to around 20 people, from the scratch.
I am very pained and hence writing it this time so that I don't have to go through the agony of reciting to any more person.

Details
Model - Honda Amaze
Chassis no. - MAKDF156JFN104043
Date of purchase - 28 Dec 15
Initial Problem reported - Whistling sound after engaging and accelerating in 5th gear, reported in the second servicing (3 months) Shaurya Honda (Service Manager Contact: Mr Abdul Razzaq, +91-[protected]), Bhuj.
Solution - The car was deposited at the service centre for about 3 weeks on 27 May 16.

After this very servicing, we were told that the problem has been resolved completely.

I work for Central Government and had to report to Bangalore for duties on 26 June 2016. I was planning to drive down to that place in my car with family. I wanted the journey to be very comfortable, that's why I chose to give away the car for correction at Shaurya Honda, Bhuj, Gujarat well before starting the journey. In fact, I also got the 3rd free servicing done well in advance before completing 6 months(completing on 28 June 16)/10000(reading before servicing was 3045 kms). However, after driving for a small distance, I could notice that the gears were a bit hard when I took away my car after servicing. I reported the same to Shaurya Honda(Bhuj) Service center but they assured me that it will become smooth as I drive for longer distance and give the gear box some time for getting ‘adjusted’. On that assurance, I started the journey to Bangalore at 04.00 am on 23 June 2016 so that I could report back to the duties well in time. However, I noticed the following after driving close to 100 kms towards destination:-
1. While engaging the 4th gear, a 'ghrrr' noise started to come. On further driving, it stopped functioning at all. All that we could feel was the scary ghrrr noise from the gear box.

2. While engaging the 5th gear, I observed that it automatically disengaged itself and shifted(jumped) to neutral. This made the driving very dangerous as it happened multiple times and I narrowly missed being hit by vehicles on SH42, SH 47, Sardar Patel Ring Road and NH947.

3. The 1st and 2nd gear were very hard to engage.

With these problems, I was told by Shaurya Honda to somehow manage to drive to Rajkot or Ahmedabad, only than they can arrange for any help. With Ahmedabad being 190 kms away, It was the extremely difficult for me to gather the courage to drive till there. All these problems left me with a vehicle that could only be driven in 3rd and 5th gear with utmost degree of difficulty and life risk involved. I somehow at the risk of my life and family, managed to reach at Landmark Honda Service Center, Ahmedabad. There too, I had to spend the whole day to reach the correct person with absolutely no assistance from anybody anywhere. I was not facilitated anywhere by Honda Customer Care. Even when I lodged the complaints twice with Honda Customer Care(Complaint No 1-[protected], Mr Tarun, Mr Taranjeet, Mr Santosh Kumar).
Meanwhile, I wish to state that I have been extremely regular with the servicing and as a customer I have fulfilled all my duties with full devotion. Please find attached the servicing record of my vehicle.

Sir, I am being repeatedly told the transportation of my vehicle will have to be managed by myself. The manager of Shaurya Honda has told me that the most they can do is to provide the phone no. of a driver with whom I will have to work out everything for transferring the vehicle. Furthermore, not withstanding the pain and agony experienced, all the expenses(over and above all that has been borne by me till date), whatsoever would be borne by me. After spending so much of money on managing this chaos, do you think anybody should talk to me like that.

I am a common man employed with Central Government. Should I spend my whole earnings in movement of a car and in settling the chaotic situation created by this blunder from the Company / Service Center? To add to this, he insisted that he or anybody from his side won't be responsible for any damage/accident that happens on the way. Will anybody call it 'help' ? Atleast, I won't !

Is this how customers are dealt with in your esteemed company ? Sir, I have bought a car, don’t I deserve a better treatment ?

This is to bring to your notice that I am nowhere responsible for all that has happened. I want this to be sorted out asap.

As on today, the situation stands that I have resumed duties at Bengaluru with my family. The car is undergoing warranty repair and nobody from higher administration Honda has spoken to me regarding the subject. As the case stands, I’ve registered the complaint with Honda 121([protected]), (Complaint No 1-[protected], Customer Care Executives- Mr Tarun on 23 Jun, Mr Taranjeet on 24 Jun and Mr Santosh Kumar on 26 Jun 16). And its important to mention, its only me who is calling customer care every time, and I’m just getting assurances from the executives that somebody from higher ups will contact me within 24-48 hours. However, 96 hours have passed since the first complaint and no body has contacted me from Honda.

I request you to intervene and rescue me out of this chaos.

Yours faithfully,
V Mudgal

I am complaining for the worker of honda showroom in patiala they didn't work properly. My car no pb13 ah 0363. I was submit my car before 2 days for my car service and claim. But they dint serve me properly. I have to suffer for there negligate. Please take strict action on that service maneger nd workers who workers in lally moters patiala perticullary.
Hoping for a good responce for u...

I purchased Honda amze from Courtesy Honda ( Lally Automobiles Pvt.Ltd) New Delhi on 14th Nov 2015 . from day one Hopeless Service provide by Dealer after 2 months continuously follow up I got my registration after that from day one my stereo ( music system ) make Mega audio witch is not functionally properly after continuous follow up with different - 2 people Mr. Rakesh and 3 different -2 people but no one are bother entertain my complaint till now my still pending .
So pleases return my music system purchased amount rs. 25000/- as soon as possible .
Om Tyagi
[protected]

I am complaining for the worker fo honda showroom in bareilly they don't work properly i was submit my car before 8 days for my car clutch cylinder but they dint react my problam i am requesting u take some action on that worker who work in bareilly specially that guy name rajat i have to go delhi on 29 june plz do some action on my car process
Nandram lodhi
Khandharpur
Bareilly
Mob.[protected]

My car was not taken for service by Crystal Honda even after repeated reminders which caused major issues for me when I purchased the car from company account to personal account. I had requested for damage repair of the car when the car was under insurance and company lease but due to lack of response from Crystal Honda, Bavdhan the car was not taken for service. Under pressure of the closure of lease period and trusting that nothing will go wrong I purchased the car and now I landed into big problem where my company is also not willing to pay for the damage repair now. This happened only because of the casual attitude from the responsible people from Crystal Honda and now they are not even acknowledging my concerns. No one is even responding to my email. I think is a very sad situation. There is a possibility that no one from Honda will also respond to this concern of mine but then I will understand how your customers get treated.

My name is Rugved Rane We purchased Honda Jazz VX IDtec on 27th July 2015.
Since the first time we drove the car in rain i noticed that the wiper left a water trail on the windshield while cleaning.Which would reduce visibility and make driving difficult especially during night. Which is very dangerous as we could not properly see the road and the upcoming traffice. This issue was reported to Riverside Honda Kolhapur, Maharshtra.
They didnt resolve the issue when reported during the 1st servie. It was again reported during the 2nd servicing of the car. They said they would solve it. But it wasnt solved.
Today Again i visited Deccan Honda regarding the same issue. They carefully studied the problem and told that the windshield would be needed to Polished/coated which would cost Rs 4000/-. Also if the problem persisted they would change the wiper rubber pads which would cost Rs 950/-
So how does a car face an issue like this from the very first day?
I have been greatly disappointed by such a poor car delivery from Honda an Inter Nationally reputed Brand.
I need some proper guidance and support from Honda India, if at all they cared for their customers satisfaction and Lives..!

Thank You!

This is to bring to your attention the callousness and the lack of professionalism displayed by your authorized Dealers in Mumbai “Arya Honda” ( M/s Shaman Cars(I) Pvt Ltd –Mumbai while servicing my Honda City VTEC ( Registration No: MH06AN7545).

1. Kindly note that I have been using the car since April 2008 and have driven over 92, 500Kms with numerous wonderful & safe driving moments over the past 8 years.
2. The car has always been serviced by Arya Honda and has adhered to all periodic and preventive maintenance procedure. The service level and the performance had been excellent over the years however it’s now turned disappointing with the present experience which does fall in line with the Brand “Honda”.
3. The car was sent in for rectifying the Air-conditioner on 20th Feb’2016 since the same was not cooling. The Service Advisor suggested changing the Compressor Clutch and Compressor Coil which was carried out and the car was returned on 22nd Feb 2016. The Air-conditioning failed on 29th Feb 2016 again and Arya Honda set the same right in the next two-three days without adding to the previous billing of INR24, 000/- approximately.
4. The Air-conditioning worked for around 3 months and started malfunctioning on the 16th of June 2016. The Car was handed over to Arya Honda on the 18th June2016 and has been returned to me today on the 22nd June 2016 with a advice to totally change the entire Air-conditioning system estimated expenses of INR60, 000/- since they have observed metal fines in the A/c system and it is totally irreparable.
5. I have requested the Service Advisor during my parlance on the possible causes of such a irreparable damage and on why the same could not be detected during the last time the car was sent for a A/c system rectification. I did not receive a satisfactory answer.
6. I have a strong conviction on a messy maintenance job when the Car was sent for Air-conditioning rectification which has led to the generation of metal fines which has now rendered the car virtually unusable due to the malfunctioning A/c.
7. The car has had no accidents or impacts which could have led to any damage to the A/c in the intervening period.
8. I would request a failure analysis report on this from you and would seek your advice on the same since my confidence with the dealer/service center is severely shaken.
9. My confidence in the reliability of the Honda is still intact hence I would seek your views on any reliability issues with the system. What is the standard?
10. I would request you share with me the Failure Analysis which would help us to conclude the cause of the damage and fix up the responsibility/ accountability of Dealer/Service Centre with respect to this issue.

I would appreciate a quick response.

Dear sir, we have given our car brio no gj05jl 0034 at jivan jyot motors p ltd dtd 2.6.16 and we got back on 8.6.16 . as we found the service is not done properly . we made complaint to the jivan jyot moter p ltd .but we did not get any responce they have charged six thousand for servics and we are still suffering due to this cheating . we request to take necessery step otherwise we have to complaint in consumer court.

Dear Sir,
I have booked Honda City car model SV CVT on 6th June, 2016 by paying Rs.51, 000/- by advance cheque. Subsequently, I have made payment of Rs.5, 33, 750/- by advance cheque on[protected] & loan from ICICI Bank sent directly Rs.5, 95, 424/-by RTGS to the Honda Car Dealer M/S. Bafna Auto Cars (I) Pvt. Ltd. Pimpri, Pune on[protected]. There was a short payment of Rs.4, 576/- from ICICI Bank as, they deducted loan processing charges. Further, I paid Rs.4, 576/- amount on 15th June, 2016 by cheque in the morning 11=30 am to the dealer. On 15th June, 2016, I have issued Car insurance at the same time.
Now, the sales person promised me delivery of the car with all formalities on 17th June or in worst case 18th June, 2016.
When I asked for car delivery on 17th they told me that, my cheque Rs.4, 576/- given on 15th June is still not cleared hence, they could not send the documents to RTO. It was a big surprise to me. Having paid such a big amount in the past, why they do not trust me for this small amount. Where as, my bank account shows that, the amount is deducted on 17th June it self. If, this is such a serious problem they could have taken cash from me. Their sales person never alerted this problem on 15th June to me. They gave me car delivery on 17th June, without RTO papers & with temporary car number. They told me that, you can run this car in Pune but not out of station.
Further, both the sales person & the Manager requested me to wait further & promised me the RTO papers & permanent No. plate on 21st June, 2016. Again the same story of not keeping the promise happened on 17th June. Unfortunately, on 21st June, 2016 evening police caught my car due to temporary no. plate. He found that, car has run more than 100Km. distance which is wrong & i was not aware of this too. Police was demanding penalty of Rs.2000/-. Ultimately I settled the matter by paying Rs. 500/- cash to him. Now, Honda Dealer has promised me fresh date as 23rd June for submitting all papers & fixing of permanent No. plate.
Today, I am traveling by taxi to office. Who will bear this loss to me. The Honda has failed from all fronts such as car delivery date, enough knowledge about Car RTO registration estimated time & payment procedures.

Hi, myself rohit dhir (Advocate). I have purchased honda city vx mt in april, 2014 from ace honda, noida. My car reg. No. Is up16- au-5753. Since purchase, this car is single hand driven and total run km is 21000 only. Today, some voice was coming while applying breaks, on inspection by hona engineer, i am told that its break pads are finished.

I am surprised that how come a brand like honda can manufacture such a poor quality product. It's been only 2.5 years and this kind of poor quality periodic is not expected from honda. This only diminishes the image of such a brand.

I am really very shocked and expect legitimate justification from esteemed company like yours.

Thanks and regards
Rohit dhir
Advocate
[protected]

TN09 CB 9227 is my car number . Based on the sweet poison words of the customer service I bought the Honda connect ., I have not renewed the services after one month trial due to personal reasons and I renewed for one year when it was needed ., I was not aware that with three months this has to be done else it would be terminated ., neither payment mode should not accepted before rectification .,

Now I have given the device to the Olympic Honda ., they have confirmed the device has been couriered to MINDA for sim replacement .,

It had been poster to pillar running for a payment done ., now I am worried I am cheated as my device and money is gone as no revert had come from customer service .,

Need justice .

Raajaraman
[protected]

I have recently repaired my amaze car at autokam honda udaipur. My car no. Is gj17 ah 5059. It was an accidental repair n i have paid 91000 thousand rupees for that.. But their is an oil leakage from its engine part... Its nuts n bolts r not screwed properly. I came to know about this problem when i put my car to my nearest service station at godhra for general checkup. So m very upset with this service.. N no one is receiving my phone at kamal automtive at udaipur...

Dear sir,
We are customer of Honda but sir customer relation is most important thing of your filed .We talk to Miss.Surbhi Dubey which is work in Shree Grand Honda as a CRE/CRM not speak/talk to softness.She says to me that 'apne koi ahshan nahe kiya hai honda leker' what is this .I m very angry when that person talk to me.So personaly request you please said to allahabad dealership of Shree Grand Honda Mr.Ankit gupta sir please say to staff softness in behaviour.

I have honda amaze smt diesel purchased in nov 2014. Reg no ka05 mq2890. Vehicle has run 22000 kms. Recently clutch became hard and i gave the vehicle for check up. After i received back the vehicle i observed sudden raising engine noise when accelerator is pressed. Dealer - dakshina honda, house road bangalore is not able to fix the issue. Can you please advice the options. I would like company people checking the issue.

I m purchase a new amaze. At the time of delivery meter is not working. executive say no warranty commercial vehicles. ...tis is pro by ur side .not my fault. ..plz solvevmy problem. ...ur shoroom staff is very pooooooooooor not a single man help for me to solve my problem...ur samara honda shoroom manager say .plz go n complaint. ...I will manage what ever u do ...sir my problem is very small...but ur shoroom staff is not helpful not coprative


Samara honda mayapuri
My no [protected]
My car no DL1RA8219
Date of purchase 26may2016


Solve my problem sir plzzzzz

My honda jazz whose glass was destroyed, i gave a request to change the glass in ur dealer which is located in haldwani uttrakhand as the name of planet honda on 10th june 20 16, and they gave me 6 days time bcoz they have no stock, after 6 days when i confirmed that they gave me the answer that the parts are not available in that store (Delhi) so u will wait 15 to 20 days. After that i gave a complaint on 16th june 2016 regarding this in ur customer care and they assure me ur issue will be resolved with in 48 hours. Still i have not received any call, my issue not resolve.
Its a big concern that honda parts are not available in his own stores.
Please take this mail on priority and resolve my issue

Some details are

Car number. Hr26bw3122
Makgg173lcn202847
Contact number. [protected] / [protected]

Name - richa sharma
Registered vehicle number - dl 8c ak 5996
Dealer - courtesy honda, wazirpur, delhi
Honda amaze, 2015


I had a terrible experience with this branch, they have a pathetic after sales service. This dealer is just maligning the reputation of the brand honda. I own two honda cars, even though ive no issues with the vehicles, this particular dealer has been completely misrepresenting the company and hence tarnishing the image.

When i was purchasing the car in 2015, since i'm an existing customer, i was offered a cash discount of rs. 3000 on the new car. I booked the car, paid the advance, once my car date delivery date was due, and when i went to make the payment, the executive rolled back on their words saying that they did not mean cash, the meant coupons of rs. 3000 that can be used for a service or purchase of accessories.
It was on 12th of june, when i thought o[censored]tilising the coupons, and hence i booked myself a routine service that costs rs, 2900 against the coupons. I told them that i would like to redeem the coupons against the service, and they agreed.

I left the car back home, so that they could pick it up for servicing, the car was picked up. Next day i get a call from ms. Shweta saying that the coupons won't be valid for servicing, you can purchase some accessories instead. I tried to tell her that while i was purchasing the car, i was assured i could redeem it for a service, i clarified with the concerned person even while placing the request.
Ok, but then ms. Shweta was in no mood to accept the fact that they had committed a service against the voucher, i told her to just not do the service and i will pick up my car the following day. Already a bad experience.
What worse happened was the fact that ms. Shweta never communicated with the service team that i've asked to cancel the service since they declined to redeem the vouchers.
The service guy comes to my doorstep with the car and the bill of rs. 2901. My father, who's a senior citizen, he's just undergone a surgery was harrassed to make the payment or he won't leave the premises.
The executive misbehaved and harassed my father since i told him it's the service providers fault for not conveying the proper information. Mr. Srikanth misbehaved and finally my father had to pay rs 2901.
Why should i bear the brunt of the company's negligence, ignorance, and fake commitments? I want my money back, and strict action be taken against this dealer.
I came across several complaints on google against this particular dealer, it's such a shame how this dealer is tarnishing the brand image and fleecing money.

Dear sir
This is to inform you that i am the honda existing customer who purchased amaze in the year 2015.
Last month i gave my vehicle for claim as the rear left side door got damaged the company person told me to take the vehicle on 22nd evening or 23th may morning as i refused to give my vehicle. So i went outstation because my aunt was serious and was on last stage of tb on 27th may i had a call from honda car company[emperor honda nagpur] that if i didn't picked my vehicle they will charge me 200 rs per day.
As i was in the funeral how can i picked the vehicle. I told them that i will reach by 1st then will picked my vehicle they misbehaved with me and forcing me to pay the money they ask me to pay the parking fees of rs 3200/-

On 1st june i reached to nagpur i had an kidney stone attack because of that i was unable to picked the vehicle every day every hour they are harnessing me to pick the vehicle and pay the cash today also am in hospital at this situation am writing this complain.
Kindly take an proper action
Thank you