Honda Cars India Complaints & Reviews

I had given my car MH43 AL3290 , Honda Brio S(O)MT for attending to accidental damage, to Hallmark Honda , Nerul on 6th nov. They ordered spares on 8th and commited to me delivery in 2 weeks. Till today they havent received the spares part, and they are saying the same are unavailable any where in India.
I express my grave concerns towards this poor service of Honda cars in India. How can they take 20 days and still unable to tell me how much longer do i need to wait???
If the company is able to produce thousands of cars every month , then how can they not provide me with spares that i asked?

They just dont care for our concerns and serious steps needed to be taken against the company.

I GYANENDRA KUMAR SAHOO PURCHASED HONDA ACTIVA MOD CODE-SCV110B,FSC NO-2546378,ENE NO-JC44E.FROM ODISHA BERHAMPUR ,OM AUTOMOILE,DATED-11/5/12 FIND FOLLOWING PROBLEM
1. INITIAL KICK START FIRST TIME NEVER HAPPENING IF BATTERY IS DISCHARGED STARTING IS IMPOSSIBLE.
2,ADDITIONAL PROTECTION GUARD RUSTED WITHIN THREE MONTH.
PRESENTLY I AM STAYING IN VISAKHAPATNAM AFTER TWO SERVICEING AT VISAKHAPATNAM ,SERV CENTRE NOT ATTENDING TO ABOVE DEFECTS INSPITE OF MY COMPLAINT,

KINDLY GUIDE ME HOW TO GET RECTIFIED ABOVE DEFECTS.

MY EMAIL [protected]@yahoo.co.in MOB No-[protected],
THANKING YOU G,K,SAHOO

I took Honda Activa from authorized dealer Sachin Auto located in Virar (w) 10 days back. Now activa is stop & not getting start whrn I travel on the way & that is running after 1-2 hours.

I asked Sachin Auto that pls give me new Activa instead of this but they refused & asked me to pay additional 2000 Rs. & take the new activa.

Pls give me solution urgently.

My mobile no: [protected]

Awaiting your quick reply & action

Hi,

I bought a twister bike last-last year. But after a month engine start making sound. In every service I told them that it is making sound and I am facing lot of problem but everytime service centre says it will be ok and made some temporary fix. I was regular in service and I never missed any service. But last month when I went for service then service centre said your engine is not working now and you need to contact the company. My bike engine was not right from last two year and problem keep on accumulating finally it become a big problem. Please help me and let me know what to do next. I am facing lot of problem, i will really appreciate ten quick reply

I purchased Activa on 07/11/2012 with temporary Reg No. when i queried about permanent Reg No today(13th Nov 2012) with this showroom(Pahanakar Auto, Aundh, Pune, Mob:[protected]), Dimpi and Netaji from this showroom told that they are not working in RTO office so, they can not say when can i get the same. Also, they were very reluctant in addressing my queries.
Upon escalating to their manager(who sits at JM road branch with Mob:[protected]) i got information that i had not submitted the HR letter from my company that's why, it is pending from RTO end. However, i did not hear anything from Pashankar showroom guyes. The way Pashankar auto,Aundh, Pune guyes are treating us is very embrassing.

Saroj Nayak,
[protected]

i have purchase a honda dio before 4 month and i have one problem exist very first day that is some noice from indicator switch,
and second problem face last 15 days in dicky lock, service station mein jate hai dicky lock to thik kar dete hai per phir kharab ho jata hai,
indicator switch to naya bhi dalawa liya, lekin abhi bhi noice aa rahi hai



sunit kumar tripathi
[protected]

To the concerned,

I haven given my Scoteret for servicing a nd apparently found that the fork is bent and they said will take 4 days max and now its more then 8 days and is yet to be delivered when I call the concerned person he tells me that it will take 3 more days has he doesnot have the required spares.

Question here is why must one even disassemble when one doesnot have the spares - One could be using the vehicle for emergencies and its very difficult for us to commute without which.

Service Center details : Anand Honda Active Service Center - Bommanahalli Bangalore

My Contact: Victor [protected]

HELLO,
SIR
IAM M.YESWANTH. I BOUGHTUNICORN BIKE IN 2009 IN VIGNESHWAR HONDA. THEY GIVEN CBOOK TO US WITH WRONG INFORMATION ABOUT NAME OF VEHICLE; SHINE INSTEAD O[censored]NICORN. WE CONTACT THE SHOW ROOM .THEY SENT A LETTER TO US . RTA OFFICE WAS NOT RESPONDING TO THAT AND ALSO THEY ARE ASKING MONEY FOR THAT. MY PHONE NO;[protected].

Hello Sir/Madam
As i mentioned Above That M not Satisfied with Services Of The Company From Starting I Bought My Honda Activa on 31st March,2012,From Starting I Have Some Problem In Self Start M Already Runny 2 more 2 wheelers Of this Company But I had not Face any problem earlier But this time m fully dissatisfied m not getting Proper service from your company.now all that i want that plz replace my Activa or give me proper services free of cost as i still have 3 years warranty period in my hand. Plz help us.
Thanx

Sir,
I have purchased new Honda Activa scooty from the Mascot Honda, Delhi-GT Road, Aligarh (UP) and i preferred Grey black Colour worth Rs. 51,750/- vide cash receipt no. 693 datd 24.04.2012. whose registration no. UP81-AP-8956, chassis No.ME4JC448CC8824090, engine no. JC44E1937895.
But i observed that the colour of vehicle is looking as red cherry inside the grey black as and when the vehicle is scratched, this is very much disappointed task and can not be digested.
This vehicle is not the genuine vehicle as the concerned dealer has sold it to me in fraudlant way. This is an old vehicle sold to me at actual price of new one. The original colour of this Activa scooty is red as looking inside the grey colour.

A disciplinary aciton should be initiated at an early date against the fraudlant dealer i.e., The Mascot Honda, Delhi-GT Road, Aligarh.

I may be get back either my actual amount of Rs. 51,750/- or new genuine honda activa scooty may provided inplace of this old vehicle.

Thanks

SAQIB HUSAIN
137, Avas Vikas Colony
Jail Road
Aligarh(UP)
Mob. [protected]

Regarding My Honda Unicorn bike Registration No TN 66 F 5869

I Purchased Honda unicorn bike in M/s .Presanna Motors at Coimbatore on 18/07/2012.
Subsequently i gave my vehicle for the 1rst free service with the complaints as follows,
1) Starting trouble whenever i starts
2) Oil leak in the fork

I got my vehicle back as they said everything is rectified, Even though it got starting trouble.
I gave 2nd free service with the same compliant.Something they rectified.
On frequent complaint no rectification is happening.Its all am wasting my time by going to the service center.
Again it got starting trouble, oil leak in the fork as well as in the engine part.
IS IT A MANUFACTURING DEFECT OR M/s.Presanna's Fault

Because of worst service experience had with M/s.Presanna Motors i admit my bike today 30/10/12 for the 3rd free service in M/s.Chandra Honda.

As it is a brand new bike, with in 6000 Kms how comes the oil leak from the engine, oil and starting trouble.

Will anyone give me a better solution or shall i ashamed of buying a Honda bike.

Sir, I purchased cbshine on december2011. From begining my motorcyle handle is pulling leftside. and it is very worst condition after three months I shown my vehicle in company service station more times but till date it is solved. because of this I am suffering spondeltis problem kindly solve my problem mail id: [protected]@yahoo.co.in
From Basavaraj Hipparagi. Bijapur.

1. Please refer your invoice No. 1211075 dt 09/08/2015 and frequent telecon between undersign and your executives.

2. I am writing this letter to project and high light the grievances generated during & after the scheduled serving of my vehicle, Honda City ivtech CH 01 AD 7292 during the referred period mentioned in your Invoice.

3. My veh was handed over to one of your executive from my office on 07 Aug 2012 for the schedule servicing at 23647 km. The same was handed over back to me on 09 Aug 2012.in a very pathetic and poor condition for the reasons unknown to me. I am putting my grievances in writing after failing to resolve the same verbally and on getting poor response from your end.

4. Following are the points which I wanted to convey it to you,

Poor condition of vehicle while delivering – The vehicle was found to be in a very poor condition while delivered to me in terms of interior cleanliness and overall washing standards. The vehicle was very dirty from inside and overall condition from outside was clearly reflecting that the vehicle was not washed/cleaned. Even dust/black spots/papper cutting were & found inside the vehicle while taking the delivery. The same was then and there told to the executive, which in turns agreed upon and projected the same to your authorities, A team was dispatched to my house after a day to conduct the survey regarding my complain. The report submitted by your team was in my favour and they agreed that the veh has not been washed / cleaned properly during the said service and cleaned the car at my home only, which was a sort of local cleaning effort. The same problem was discussed with your workshop manager Mr Chauhan and he agreed upon that since the vehicle was found to be unfit after servicing, the company will provide the one servicing free comprising of cleaning, shampooing & Tafflon polishing in near future.

Poor handling during the servicing period: - The speedometer panel was showing an average of 09.7 Km/Ltr when the car was handed over to me. Which clearly indicates the poor handling and rough/ unethical driving by your employees during the said period. This has not only resulted into deteoration/depreciation of parts but also consumption of heavy qty of fuel was noticed during servicing period. When this point was projected along with the poor cleaning, I got numerous calls from your female executive with a request that I should not complain the same to any authorities and they will take care of the same during next servicing. Keeping the same request in view I kept quite since the fault was accepted by your organization.

Unbalanced tyre pressure resulted into Tyre bursting: - Even after all these unethical activities from your end due to my previous engagement, I have to drive down to Jaipur on the very next day. While driving the vehicle and somewhere at a distance of 60 minutes drive from my home, the front left side tyre got blasted which could have resulted into severe accident. When the same was checked by the road side assistance in my presence, it was informed by them that the same has happened due to the uneven tyre pressure in all tyres. It is not understood that how come the tyre pressure was not proper on the very next day of servicing. When I called up your organization, Again a team was sent to my home for enquiring regarding the same and this time also they gave their verdict it my favour. The same was conveyed to you people in my presence, But no action was taken from your side and I was told to carry the tyre to your location for further investigation. I projected my busy schedule and a request was fwd to you for an investigation at site but even after gentlemen promise for the same, nothing happened.

5. It is submitted that, these type of acts are not accepted from an organization like Honda and this not only deteorate the brand image but it will motivate a person like me to take the shield of court of law to demand justice.

6. Since, the whole incident clearly reflect that the proper drills & procedures were not been initiated by the servicing team & in absence of poor servicing, all these incident happened, after one & another. This type un professional behavior by your staff and by organization like yours has not only reduced the trust in your brand but it is generating a trouble creating image in surrounding. It is again submitted to initiate immediate action on the subject, failing which the undersigned have to take the help of court of law in this regard.

***************SD*******************
(AK Sharma)
Major
[protected]

Dear sir ,
i purchased a CB Shine through CSD Dehradun from Paradise Honda Dehradun. and registered with RTO Agra (UP).
the bike is good enough but the back wheel of bike got cracked with out any road accident. i went to Mr. RB Automobiles at Etawah as product under warranty. He is suggesting to get it repair with Insurance company. Why i should go for it when there is no accident.
please resolve it immediately My Bike registration No is UP 80 CF 2514 (bike presently at Etawah at my native place)
awaiting your good reply and resolution.
My contact no. is [protected]
thank you.

We, K.A.R. Leathers (P) Ltd., Dindigul. Is one of the leading business establishment we very often purchase two wheeler esteemed brand. We have purchased 24.10.2011 one Passion pro bearing engine Nio. HA10EDBHK04206 and Frame No. MBLHA 10EWBHK 04531 and registration no. TN57 AD 7108 from Dindigul Palaniappa Motors. We came to know that the Passion Pro vehicle had fault of Speeda Meter and front fork problem form the right date of purchasing from Palaniappa Motors Dindigul. on 24.10.2011. Even though we have informed to that agencies representatives this compliant is not rectified till now and every free services we have informed them but not responsible for our concern and we have only one free service (fifth service) So you are requested to do the needful. Please render justice.

Thanking you,

Mr S Narayanan, md & ceo,

I m maj mithun, working with indian army, presently posted in gopalpur orrisa.
I had bought a honda activa in dec 2011 on my wife's name, mrs vandana nair.
My wife met with an accident in aug 2012, because of which she sustained a serious liver injury & the vehicle also got damaged.
I went to calcutta in an emergency to treat my wife. Meanwhile i was continuously speaking to the service center staff for the repair of the vehicle. I was assured that work was going on & vehicle will be repaired soon. I was even told on the telephone that the insurance company personnel had come & taken the photo of the vehicle & work has started on the vehicle.When i reached back in station after treating my wife i spoke to the service center staff, they told me that the vehicle will be repaired in a week.
To my horror, when i went after 1 week to the service center i found that the vehicle is in the same accident condition & no one has even touched the vehicle. Not even anyone from insurance company had come to click any photograph.
I immediately got in touch with the insurance company staff, who then sent their rep for their necessary action.
Its almost three month to the incident now, still my vehicle is lying in the same condition in the service center. They have said that the chasis has been demanded & will take about ten days more, I am very sure that nothing is going to happen in next 10 days also.
I have never seen such a pathetic response from any staff of any company. This is so shameful & embarrassing. I am repenting of having bought a vehicle from such company who do not care for the customers problem.


Maj Mithun

Sir,
I have purchased Honda CB unicorn on 24.08.2012 from Mech Honda showroom, Kumbakonam. I am extremely sorry to say this, I have had a very bad reception there. The sale Manager and executives were not properly treat me. They even did not kindly receive any customer and not properly explain the features of the vehicles. But due to my desire I bought the bike. But now I am facing difficulties in servicing my bike. I have to travel 55kms from my home to showroom, though I have informed them for my service, if I went there at 10am, they would not have taken my bike for service. They asked me to come at 8.30, is it possible? They prolonged me and asked me to come again and again. They did not even give preference for the customers like me.
Then I decided to take service at Karaikal Royal Motors, there I met very worst situation than kumbakonam showroom, the mechanics are very eager to get Tips only and they show interest in full service vehicle only. I just ask them to adjust the head-light and chain (ON[protected], even for that no mechanic or supervisor or manager heard my query. Then they asked me to come the next day (02.10.2012), when i came back i saw the showroom was closed, because it is a government holiday. if they informed me there was no need for me to travel more than 40kms. What shall I do?. I prefer the bike and ask all my friends to buy Honda Product those who are in need. But now I told them the difficulties and irresponsible activities of that both showroom. I don’t have any other Honda Showroom nearby my town. You have to give me a solution. Or else I may push to suit a case in consumer’s court. So please take action, and please train them to be proper and advise them not to give preference for Tips but to give the valuable customers. Thank you.
By
T. sabarigirivasan,

sir
I had bought a honda activa from CARGO HONDA at jalandhar on 07/03/2012. CARGO is dealer of honda in our city and its dealer code is PB02-0001.
My temp numbr is PB-08-BC-temp-2604 which is valid for 1 month only i.e from 07/03/2012 to 06/04/2012.
during my payments as per punjab government rules i had made full payment for my registeration certificate to CARGO HONDA and company takes the time of 15 days to deliver the number.
and its 7 months gone they are just making us to daily visit their premises and no work is proceeding
everytime they asks me for 5 days and after 5 days the status is same.
traffic pollice is very strict now a days. if they catch me without RC the activa will be bounded by them and i will be charged heavy fine.
already cargo had taken rs1000 extra for this work and still no work is being done.
so sir kindly take strict action against them.
we have wasted lot of time from our busy schedule and still no progress.
Some Details
INVOICE NUMBER : 11IN07655
DEALER : CARGO MOTORS (PUNJAB) PVT. LTD
CST. NO : 28600810
BOOKING NO : B049927

SO SIR KINDLY SOLVE MY PROBLEM AS SOON AS POSSIBLE.
THANKING YOU

RAKESH JAIN
MOBILE NO : [protected]

I have own a CBZ Xtreme in the month of March 2012 but from that time in my bike some problem is there, i have said in service center in first service they said me no problem my bike is fine again in second services same like they told me the same and finally i went in mody motors in rashtrapathi road i fitted with them they told me in CRANK SHAFT is damaged it is company fault they change the part but is sill same like that only again i want to service center they said to me my bike is ok, but i am not ready to aggery with them i know that in my bike there is a problem i have showed to the other mechanic he examined the bike finally the told me bike is problem its company defacto,
Kindly solved my problem Hero is the trusting company but they not ready to sloved my problem some of the showrooms & service centers are very bad they spoiling the company reputation.

Dear Sir/madam

there is no spare parts available for honda cb unicorn dazzler..Which i have bought on[protected] from shree honda rewari..today i face many problems and i want to replace some parts of it...but there is no parts of cb unicorn dazzler is availabe in SHREE HONDA REWARI...Please do some kind response for my bike as soon as possible.