Honda Cars India Complaints & Reviews

This is to bring to your kind notice that, I had purchased Honda Activa from Jugal Kishore Scooters, Faizabad Road, Lucknow on 29/04/2013, vide registration No. UP32 EW 8581, Engine No, ME4JF501DD8210338 JF50E80209789. It is after coming to know that, Honda has launched a new model of Activa with better technology and improved mileage and performance, I instantly sold out my old Activa 2008 model to get the new Activa with HET technology, but all in vain. Since the day one I purchased the new model (ie: on 29/04/2013) I noticed that the vehicle was lacking pickup and the sound of the engine was awkward and loud in comparison to a new vehicle. I instantly informed brought this to the Manager. But he convinced me telling that this will go off after the first servicing. As directed I started driving the vehicle within speed limit 40 Kmph and single seated up till 750 kms completed. Then according to my convenience I gave the vehicle for its first servicing at Beeaar Honda mentioning the sound, pickup and mileage issue in the Job card on 18/05/2013. After the servicing, the sound was comparatively lower, to which the attendant claimed to be gone after few Kms driving. Now this time a bit of bubbling also appeared while driving. I instantly returned the vehicle back for rechecking the same. I was handed over the vehicle back with assurance that everything is fine, which was not. After having a long discussion with the mechanic and the attendant, I was told to use the vehicle till the time of second servicing, by then everything will become smooth. I drove the vehicle till the time of second servicing in vein and agony. During the time of second servicing, the sound, pickup, mileage and bubbling problem was again notified in the job card. But all my attempts went worthless. Job card just seems to be a mere formality and never to be attended. The awkward sound increased by time. After going speed beyond 45 Kmph, the sound appeared to be of an old vehicle resembling to that of an Auto. While accelerating there was a resistive pickup as if the vehicle could not take load. The vehicle never runs smooth. Mileage too is not satisfactory. The bubbling still persisted along with the respective sound. Now the point of complaining this to the Service Center appears to be worthless. It appears that I am sold with an old or repaired Vehicle or I am handed over with a defective and malfunctioning piece. My expectations and faith from such a deemed company like Honda has been shattered and is fading away. By the purchase this vehicle I am facing mental trauma and agony and very much dissatisfied with the performance of this erroneous product. You are hereby requested to look into this matter personally and provide a resolution / replacement of the defective vehicle. I have received very un-supportive and rash response from the officials of Beear Honda service center. According to their statements, ultimately I have to appease them to get my problem resolved, which is not appreciated. I have invested Rs. 54, 000 for an erroneous machine which could never be rectified and according to the manager at the service center, the company has the history of never replacing the faulty unit. Your kind intervention is required regarding the same to be resolved.

Regards
Shafaq
[protected]

Same is the case with me...seems Honda has degraded the quality of their production and making fool o[censored]s using their name.

honda /activa — poor service

Hello sir..

M using ur Honda products last five years..
Basically m from karnal. And don’t u think so ur satya Honda workshop in karnal goin low nd low.
Because they r nt satisfying the customer, every time they try to make fool o[censored]s..
Just because ur not responsible, ur not alert 4 ur Honda company..

M just givin u a simple example

My Honda active voiger is getting noise nd I told the worker tht this voiger is noisy so plz handle it… after that I told him, plz charge the battery also…
whn he deliverd my active, thn he told me tht the voiger is fine”NO NOISE IS THERE” nd we have “no baatery chargr “ . so plz charge ur battery outside.

I dnt understand tht wht the bloody shet is goin on….we r fool or they wer trying to making fool o[censored]s..
I wnt to tell u tht just do smthing new to handle this problms….
Its nt my problem. It’s the problem of all customr, bt they are nt able to contact u.



Ya I knw, evry day u receive this type of e-mails bt i[censored] really want to knw abut ur image,
Just take out the little bit survey o[censored]r old customer thn u’ll relize wht u r doing with ur customr, whts ur reality….


I[censored] dnt want to do anything thn just laugh nd delete this mail…
I[censored] want to contact me thn take out the little bit survey of Christmas week customer who hd servicd the activa from karnal.

m nt giving my id because of some reason sorry

Activa — poor service

audi honda showroom malakpet, saleem nagar branch failed maintain proper service .
if we call to showroom they properly not responding to our call.if it is happen regularly there is no usage for maintaining customer care service plz give feedback immediately

Honda : Activa — Poor service

I have similar exp. in JSP Honda, I bought Activa on 4th Dec 2008, yestrday i have given it for last Free service & mentioned to person writting service card that NO OIL Change,
When in evening i collected bill, i was shocked to see they have changed the oil, when clear written instruction was there .

Next 30 min supervisor given me many reasons as how thery have done correct thing
Oil is black so we change
Mechanic was not able to read instruction so he changed
Why you are crying for 130 Rs
If you dont pay then i/mechanic has to pay
You pay this time next time we will give you free oil change



Finally they agrred that i will not pay anyting, & ask me to pay 22 Rs misc charges
I paid that & insisted on bill mentioning this

I renewd my insurance on 3rd Nov 09, lady at the counter was not able to explain brak up afetr lot of efforts she told me to pay Rs 815.

I asked why cost of purchase is depriciated by 10 % she had no answer, when i asked rule book it was mentioned that rate of dep. is 15 % & when calculation was done that way Renewal fig changed to Rs 785.
This is bad way of treating customers .Service is Poor

JSP honda ( Kukutpally ) is most horrible service center.
Some one need to take action on them

I agree with the nuisance we customers have to deal with from Honda dealer. I would say, DO NOT SPARE THEM. It seems to be a problem everywhere. Complain against them in all the forums.

Honda Activa — Poor service and abnormal charges

Sir,
I have goiven my Honda Activa bearing number "KA-09 Y-51" for sevicing in Palace Honda at Mysore whereas dealer did'nt inform me about the cost of repair while taking the service.While collecting my vehicle they have given the bill of Rs780.I am very much astonished and the dealer has not returned the spare parts replaced.Inspite of service also the same problem persist in my vehicle.I asked the tecnicians and their reply was not satisfactory and this is the poor service I met from your authorised dealer.And for inocent people like me who trusts Honda is a big company are getting cheated in service.
Hence I kindly request you to look into this matter seriously and return me my hard earned money Rs780 back.I trust you will prompotly take the action.

Honda — service of activa

we sent activa for service in one the company's service stations named satnam honda.when activa came back, one of the rear view mirrors was missing.The needles of speedometer n fuel were broken and the remaining problems were not solved.they took rs 676...when we took back the activa they refused to see and check it...

Honda — poor service in sales,service and registration

From,

selvakumar
kamarajar nagar
aundipatty
theni dt

to,
the managing director
honda motorcyicles
india

Dear sir,
i prushes on honda union 150 cc bike on authroshed dealer the dealer nama krishana honda in theni. The dealer in sub dealer in dealer sornamotors in dindugal. the bike to delervery on six month later i [pay to money on cash only, the dealer no respance to custmer sales and stafs and dealer also the regeration paper to submit to me on one months before so i request to action to the delers,


thanks
yours faithfully.
theni selvakumar R
25/09/10

Dear Sir

good evening

i am kamna from kangra (H.P)
Sir mai aapke shoow room mai service kar wai but unhone achi nai, koi theek se sunta he nai k custmor kya btana chahta hai.mai jo kam btaya tha wo kiya he nai hai, itni dur hume service karwane jana padta hai or uper se service theek se na hao acha nai lgta or gussa be aata hai. ...exleter ware wo be nikal di thi, raste mai aake dekha to race he show na mai badi perashan hui...stand ka kam btaya tha wo be nai kiya.ek to bhan theek se bat be nai karte or apni glati be nai mante...muj reply jaldi se chaheye plz request hai...my mobile no.[protected]

Honda Activa — free service take 3 days to delivery

Free service will take more than 3 days to delivary and response is very bad.this and also not at all accepetted.Kindly treat this is a escalation.

Honda — poor service

i have a cb twister in my hand .i complete my first service.in my first servies i complaint about chain,gear slipping etc.after service iwent to take my bike but the problem remains the same.they charged money for free service about 300

Activa — service

after a small accidental damage i send my three month old purchased activa sooter for accidental insaurance claim and damage repair to your authorised sales and service centre m/s modern motors kota(rajasthan),as vehicle ins-
urance was also done by that dealer, on[protected].
Even after passing so long time of six days they didnot deliver my scooter back after repair[protected] Your stockist/person working there are not at all responding on land line telephone/mobile number provided by them.
In morning for servicing honda vehicle only one supervisor remain available for service booking and it takes very long time (1-1.5 hrs)to register your vehicle for servicing. service quality is also very poor quality as very is much more than servicing persons.
they also close doors of service centre between 1-2pm.so nobody with vehicle can go out/in
in that time.
I also suggest you to open 3-4 only service centre in each big cities to combat this problem ,as demand of honda vehicle is going to increase tremendously
add dr mukand prakash C-6 Ballabh babi kota
cont no [protected]

Honda Activa — poor service

i brought new activa after first service activa pickup is low average is low activa dont start at first time ... very poor service

cmg — to change the initial

my name is mlnv.satyanaraya.in the voter-id card my initial was written as mhonohar lnv satyanarayan.but my initial is muthyala lnv satyanarayana. so ple change my initial as muthyala.

cmg — Deus which doesn't pertains to me

Sir,
I applied for new connection request no.[protected], I am running a shop for that I have already a connection for commercial purpose, now I m living at this premise address 2/43, Harijan Basti, New Rohtak Road, New Delhi-110005. for which I need a domestic connection, but your deptt. is showing the dues of other premises which address is same, but this is differnt premise I have also the papers of property of this premise, Sir this is my humble request to you please give me the connection,
I shall be highly of obliged to you for this act.
Thanks,
Raju
[protected].

Honda — complaint not resolved

Sir,

With ref. to the above subject,Poor service response from JSP Honda dealer kukatpally regarding my vehicle AP28BQ3094 complaint front wheel wobbling was not solved after five day,They kept vehicle with them and nobody was responding to our call for telling status from five days then we rushed to your dealer and they had given gate pass stating that vehicle was kept ready 2days back and the complaint was still existing and they took vehicle in and replaced new vehicle parts and took trial and the problem was not solved vehicle is with your dealer and they don't know what to do and the works manager Mr.varma says that he don't know the status of vehicle in his workshop workshop and they are saying that mr. sekhar knows the status of vehicle and he was on leave yesterday and they are unable to solve my vehicle complaint and they opened one more jobcard and requested us to wait two more days for solving vehicle complaint i.e today evening,please note that if my vehicle complaint was not solved today,i don't want that vehicle keep the vehicle with you and refund me the amount which was paid for new vehicle or i will proceed legally and i will file the case in consumer court with all jobcard details and telecon voice recorded conversation Please do the needfull.

Your faithfully,


Ch.Anjaneyulu,
Estate manager-HMT,
Cell no.[protected].

Honda — service was not good

my name is nitesh saini and my contact number is [protected].

sir maine september 2011 mai twister purchase kari thi.tab se hi usme gear shifting ki problem h.maine service center par yeh problem ab tak 3 bar btadi h.lekin wo ise abhi tak
thik hi nhi kar paya h.so please solve my problem

One of the worst companies I ve come across in terms of customer care & after sales service

Bought Amaze 4 months back from Pushp Honda, Kanpur. Honda Sales team is too lucrative nd promised more than they could fulfilled at the times of sales.
Took zero depreciation insurance as told by them. Got few scratches nd a small dent which I thought could be claimed as communicated by Honda.

My brother took it to service on 7th July to their service centre in Kanpur nd from dat time the mental harassment started. Nobody responded nd took care to provide proper customer service as to what Honda like MNCs are known for.
After 4 hours of suffering dey however acknowledged nd promised to service D vehicle in 2 days time.

The biggest hit happened as he forgot his gold ring worth more than 20k in the cabinet. As he remembered it after 4 hrs Honda service team completely denied any finding of ring in D car. On top of that their CCTV cameras installed in the areas were even not working on the same day. Even after calling dem numerous times dey took no step to look into the matter nd now even gone a step ahead as they stop picking up D calls.

Now for service which the Honda claims to be best in class, even after 14 days today the car is in Honda service centre & still are not able to process nd accept D claims nd now even demanding extra money in form of claims charges. According to Honda you should drive 400 know every time to claim even if you get even a small scratch. Still the car is in Honda service centre, Now we are surprised as to what was the "Zero Depreciation Insurance" was for?????

The whole matter came to my knowledge recently nd now I am too disappointed with the way company are harassing their customer in after sales service. Being a MBA I thought this was the most important parameter in today's competitive scenario.
I never thought that I could write such a long post but disappointment took me to a new level.
Now I am seriously thinking to drag the company & it's dealer to the consumer court.

Honda Activa — sorry, this is not a compliment

hello respected sir, this is sunil i am very intrested in tow wheler activa service franching in bangalore (it is a very hot spot, nessecity spot) so that can u help me where to contact, sorry to disturb u. thank you sunil ([protected], [protected]@gmail.com).

Honda Activa — not received

sir ,
i have not recieved my honda activa scooter i parceled it from udaipur to pune via ahamdabad on date 14 july 2011 bill no.364987

senders name -col m m khan
mobile no.[protected]
bill no.-364987
no. plate -UA 07 N 6533

Honda Activa — NOT ATTENDING COMPLAINTS

Sir, I and my family were feeling very happy to purchase a Honda Activa. But soon this happiness disappeared due to not attending of complaints by the staff. I purchased Honda Activa(WB-36A 5859) from Kharagpur, W. Midnpur, W. Bangal on 22.7.11. But after few days its visor got damaged. Complaint was lodged No. 37 dated 07/8/11. The Service supervisor inspected the vehicle throughly and found that the damage was not due to accident/carelessness, and perhpas due to manufacture defects. accordingly he sent mail to his higher auth.asking for replacement, but no reply got till now. Pl. do needful at the earliest to restore the faith of consumers in Honda. My Cotanct- [protected], [protected]@rediffmail.com