Honda Cars India Complaints & Reviews

Respected sir,
My name is Mohammad Rijvanulla, I have purchased Honda ACTIVA PS White Regn No. AP 16 CC 1949 (Chassis No. ME4JC448 EC 7380532, Engine No. JC44E5380293) from one of your authorized dealers Mithra Honda Vijayawada. After the 4th Service The milage comes down from 45 to 25. for solve this problem I had visited 6 times to your Service point at Mithra Honda, Maruthinagar, Vijayawada,
Still to day the problem not solved I request you suggesst and provide the service to give the vehicle Milage to reduce 40 km.


Thanks,
Mohammad Rijvanulla
Vijayawada.
+91 [protected]
rijvan.[protected]@gmail.com

Since the first day of ownership, I have heard a grinding sound (Whooshing sound) while driving. I have complained to the Honda Service center. They first said it was my clutch plate, took the clutch apart and cleaned it. Sound persisted. Every time I came for service, they would clean the clutch, but sound still there. I even made extra trips to deal with the sound, but every time they only cleaned the clutch. No difference - sound still there. Next, they said it was a faulty bearing. I was out of station. MY friend attended this. He even had to call his personal mechanic, because the Honda repair did not know how to change the bearing and needed help. I returned. Sound still there. In front of me, they took the clutch apart. Sound still there. I asked for district manager to come and look. They came and did not call me. No help from Honda. The sound is still there. Honda cannot find the problem, with their limited knowledge. I asked to have the bike sent to Bangalore. So far, no response. The Bike is 2 years old. Still looks like new. Only 4,600km on it. Full servicing. I asked Honda to take the bike back, already last year and give me a new one, since they could not fix it. They wouldn't I am left with a defective bike and no one seems to care.I don;t know what the problem is and do not know in what condition anything is and what may become broken or what?!! No one cares. The owner of the Honda showroom is very nice, but still, no change in the strange grinding sound coming from below: engine, clutch, drive train, ??? since I purchased this bike.

Dear Sir,
I have purchased a Hona Activa 2012 for which I have attended last free service on 26th June 2013 at Paradise Honda near Aara Ghar , after 80 Km of running the vehicle got breakdown on the way on 4th July 2013 the vehicle was picked by sevice center and attended .

I was told airfilter pipe line was open in the vehicle which cause the stoppage & I was charges Rs 169.00 at service center . As the vehicle was serviced back a week time before I don't think the charged amount was reasonalble as it was a leps in account of the same service center .
So atleast they sould own the mistake and shoud avoid such unreasonable charges from customer for which I am not responcible .

Kindly take up the matter with concern .

Sobhan Singh Negi
UK07- AT0459

hello ,
I NAWAL KUMAR KALIA from Rishikesh and i member of hero honda good life passport.
my card number is-[protected]
i have complain against hero honda company's policy. i got 1,80,280 no of points and still i don't gt my gift. and the dealer of rishikesh city said i can't do anything i just have requested them once and now you do what ever you want . so i don't have another source better then this..

i kindly request you to send my gift..
and please consider points of good life passport and send gifts on time..



regards
nawal kumar kalia
rishikesh
mob no- [protected]

To,
The Manager,
Hondacorp Ltd, Bhopal
Sub: Complaint against Honda BGS Bhopal
Ref: Honda Activa purchased on 20.04.13
Dear Sir,
This is to draw your kind attention that I purchased one Honda Activa scooter on 20.04.13. from Honda BGS dealer Bhopal. I regret to inform you that I have experienced very bitter treatment from this dealer during the purchase of the vehicle and at the time of First Free service of the vehicle. On the day of purchase of the vehicle I had to wait for very long time for the delivery of scooter.

Unfortunately, I fell sick and remained under medical treatment for quite a long time. On 08.06.13 when I visited BGS Honda for First Free service of Activa, the odometer was showing 761 Kms. The staff at the workshop told me that the benefit of First Free service has lapsed on grounds of delay. Upon my explanation for the delay, showroom staff did not entertain me and did not listen to my reasons for delay. This has resulted into lapse of first Free service and loss of trust between the dealer and the customer . As a matter of fact, rules are set for normal and routine circumstances, but during abnormal exigencies like the one quoted above , there seems to be no ground for refusal of Free Service. In this case I am not claiming extra free service. The customer is entitled for three free services by the company. If the customer is not turning up on time for the reasons beyond his control, it doesn’t mean he will lose the benefits mentioned in the deal.

Also my registration number is yet to come, the dealer have already taken fees of Rs. 150 for this work, I have receive the message regarding registration number MP 04 SL 6702, but they don’t give me any knid of slip and for that reason I have to pay penalty on roads. Every time they used to say in 2 to 3 days they will give me my registration slip but I am afraid to inform you that till now I don’t receive any slip from dealer and so I cant fix my high security number plate.

You are requested to instruct the dealer suitably in this regard to avoid unnecessary correspondence and I will of the customer. Your action in this respect will be a positive step to the concepts of customer-care and complaint free service etc. An early action in this regard will be highly appreciable. With best wishes.

Yours sincerely,
Huma Faraz

B-80, Flat- 16, Moontower, Housing Board
Colony, Kohefiza, Bhopal, MP.

Email: [protected]@yahoo.co.in
Phone: [protected]

we have purchased honda amazed diesal car on 3.06.2013
1. car freight from noida has been taken on FOR price why?
2.why they forced us to do the insurance from sundarm finance and they charged extra premium.
3. why kanpur dealer pushp honda hasnot delivered original documents of registeration paper even after 4 weeks. of delivery?
4.why they have propagated wrong information through their sales team regarding mileage of car which is only 15-16 kmpl as against 25.6 kmpl written on broacher ? we will certainly buy another company car.
5 .

Hi,

Could you please suggest me. I bought two wheelers on Feb 2013, after 40days...I got my RC through RTO KR Puram, Blr. In that RC. my I

Initial was wrong... I given my RC to my show room. they said, we will change and give it u.. several time I called up & went show room for My RC.

They said it will take time...they didn't take any action on my RC till today.

today I went and asked them... simply they saying its not an our problem...its RTO problem. your self go and change the initial...

they handover same RC to me.


I can raise the complaint against them.......

I would like to bring to your notice about the following issues that has been raised by me long back and still not been solved.

1. From 1st day of purchase I have been facing the key lock issue and it has been raised during 2 servicing and still it has not been resolved.
2. During my 3rd Servicing at Saki Vihar center-Honda 21, I have faced a very rude behavior from the whole customer care professional. This is absolutely an unprofessional behavior from such a huge company and it is completely unacceptable from my end.
3. During my 3rd Service at Saki Vihar center-Honda 21, I brought 5 problems to their notice about my activa. But at the end of the service, they just washed the activa and no problems were rectified though. Infact, my Activa started making more noise and vibration as compared to my activa before servicing
4. Post my servicing, I visited the Saki Vihar center-Honda 21 thrice to resolve my problem and still I am facing average problem and yet not been resolved.
5. One of the worst service I faced was to wait for 1 hour for both the times I visited the centre
I would request you to look into this issue and resolve at the earliest.
--
Thanks and Regards,
Suresh Vasamsetti.
[protected]

I have purchased a new car (Honda Amaze) from dealer Dashin Honda Bangalore, immediately on the next day have identified multiple issues (below) then reported to deader however no response from dealer so escalated to Honda cust care however there also similar situation after repeated reminders they tried to fix the problem, attempted multiple times but not resolved the problem. Very poor response from dealer/Honda, have to send multiple reminders but no acton. Don't have access to next level beyong CRM, not expected this kind of service from branded company like HONDA.

1. Dashboard rattle sound (could be air bag issues?)
2. Bad pick-up
3. Defroster-front not working
4. noise from wiper blades/motor

Dear Sir/Madam,

i would like to inform you that my EMI detail letter not received so please post on Address or my mail id [protected]@yahoo.co.in
My Name-Nitesh Sarvekar
Father -Narayan Sarvekar
Adress- Chandresh Oasis A/105, Lodha Heven, Nilje, Dombivali (E)
Email [protected]@yahoo.co.in
Mobil no.[protected]

Hi
This is to bring to your kind notice that i bought knew honda amaze Car in The month of may and i started facing problems inthat brand new Car because of which i gave it Ace Honda showroom noida So that The problem can be rectified and i dont face Any issue in The future. For least five days i am suffering a lot and The showrooms people Arey showing No concern to get The problem resolved. On that They Are telling me sir you have to Wait for atleast one more week.

Is it The reasons people spend money to face more and more problems

Ig This is The service which honda provide to Its customers then i think it just an untrusted brand which people should go for when They do not have Any option left in This world.

First Car of honda and The worst experience i am facing.
Thanx for The problems i am facing because of The brand HONDA
Looking for an instant action
Kuldeep Sharma

I have purchased Activa on date 21st Jan,2013 Eng. No JF50E70003490 and CHESSIS No. ME4JF501AD7004291 but till date have not received any documents of activa due to this no one service has been done of my activa.
On the basis of my complaint 'I have not received any documents of Activa", Sr. Manager of Vihaan Honda,Thane, Mr. Mangesh gautam (mob.no.[protected]) contacted me but till date he is unable to give me Activa documents.
I have completed five months from purchase but can't receive any documents of activa. No one service has been done till date, my activa not running properly because no service has been done.
This is my biggest mistake that I believed in Honda company. There is no good procedure to purchase, When any customer go to any authorized showroom. They say that "wait for six months" but in unauthorized showroom you can receive activa within four hours.
Hence hopelessness, Customer take aciva from unauthorized showroom.
Sir Please resolve my problem.
Mukesh Prajapati
Mob No.[protected]
Glenmark Research Centre

I had booked Honda Amaze car on 1st June 2013 and had done a deposit of Rs 25000/- against the booking. Approximately after a week I received a call from the dealer saying that there is a hike in price of the car of Rs 8000/- and I will have to pay that as well.
I feel this is ethically an incorrect business practise and a mode to cheat clients. Now since I am unwilling to accept the hike in the price the dealer is asking me to cancel the booking. Since my amount of 25000 Rs as advance has been utilised by the dealer for over 12 days i should be paid the interest on my amount from the dealer.
I would need your intervention into this since I feel this is a form of scam which such dealers must be utilising against innocent customers in making money.

Dear Sir,

I have a complain for a scooter which is making a clutch noise. I have purchased an activa scooter on 11-02-13. On my first service which was on 16-03-13 i have told them about the noise coming after accelerating, but they compared the noise with other activa and told me that the noise will come and was not writtern on job card.

On my second service on 12-05-13 the noise had increased a little which i felt is not proper at all and complainted them, here they told that belt have to be changed, they changed belt in waranty.

i have again visited the service centre about the noise and they told me that i have buy a spare of Rs. 600/-

Please take action for misguiding the consumer and charging them.

regards,

rushabh nagda

Subject: Very poor workmanship during service of 2 wheeler Honda Activa as both complaints remain unattended

Dear Sir,

Myself, Gazal Preet Arneja, owner of Honda Activa (Model SCV – 100R) Registration No PB47 – C – 2500, gone to Gyan Honda, Ferozepur Cantt, Punjab (India) (Authorised Dealer of Honda 2 wheelers) on 23 Mayyy, 2013 for service.

I have specifically mentioned two complaints in Job Card (No 13JC01666) as per following:-

1. Faulty Fuel Gauge
2. Handle Cover free and is to be replaced

When I did the requisite payment and took the vehicle in the evening from Gyan Honda agency, I specifically asked for the above mentioned two complaints and got confirmation that these two have been attended to the level o[censored]tmost satisfication.

On 24 May, 2013 my wife while coming from school got stuck on the highway with fuel gauge showing full tank, but actually fuel finished. It was very hot and sunny day and I had to rush with petrol on the spot.

Also, the left Handle which was free before service, also started rotating is completely free now.

So, I am very much astonished to found that both the complaints which I had registered for repair were not attended and I had to face lot of problems because of these unattended complaints.

As, far as HONDA brand name is concerned, it is really very hard to digest the disgraceful workmanship of Gyan Honda, Ferozepur.

You are requested to take concrete steps in future so that such incidents of customer dissatisfaction may be avoided and brand name of HONDA may not be dishonored.

Hoping for a concrete and positive action from your side for the sake of reputation of your organization.

With regards,


(Gazal Preet Arneja)
Principal – Poly Wing
S B S State Technical Campus,
Moga Road, Ferozepur – 152004
Mobile – +[protected]

Sir
I am a regular customer of yours since 7 years. I have great faith in your company and you have always been my 1st and only choice.
I recently purchased a honda aviator i.e. on 29th May, 2013 from your authorized Dealer 'Shrerit Auto Pvt. Ltd. , Jaipur' . The details on the purchase are below. I have a complaint against the product. The 'Footrest- Mat' is problematic. It is not according to your company standards. It does not properly fit to the main body of the aviator, and comes out often when driving.
When I contacted the dealer about this, he said that this is a general problem with this product and they can't do anything about it.
I have also lodged a complaint with them whose folio no. is 13 in dealer's suggestion/complaint register.
I would like you to look into this problem and remove this problem as soon as possible.

Also, I have a suggestion for a possible solution of the problem. The diameter of the footrest-mat 'rubber locks' that fix the mat to the body can be increased so that they lock properly.
I look forward for your reply.
Thank you.

Yours faithfully
Manoj Agarwal

Details of Purchase-
DEALER- Shrerit Auto Pvt. Ltd.
INVOICE NO. - 13IN01075

I HAD BOOKED A HONDA AMAZE PETROL CAR (MODEL-SMT) WITH LALLY AUTOMOBILES, WAZIRPUR ON 7TH APRIL, 2013 WHEN I WAS TOLD THAT THE CAR WAS DELIVERED WITHIN 4 WEEKS AS VERY FEW CUSTOMERS HAVE BOOKED PETROL CARS. MOREOVER THE BOOKING OF AMAZE CAR WAS MOSTLY DONE FROM THE DATE OF ITS LAUNCH i.e. 11TH APRIL, 2013. NOW THE DEALER SAYS THAT DELIVERY OF THE CAR WILL TAKE 2 MORE MONTHS i.e. EXPECTED DATE OF DELIVERY WILL BE AROUND JULY END. DESPITE MY REPEATED PERSONAL REQUESTS AND E MAILS THEY HAVE REFUSED TO ADVISE ME ABOUT MY WAITING NUMBER AND THAT UPTO WHICH NUMBER THEY HAVE DELIVERED AMAZE PETROL CARS. I BELIEVE THAT THEY HAVE INDULGED IN UNFAIR TRADE PRACTICE AND ARE SELLING CARS TO CUSTOMERS WHO HAVE BOOKED CARS AFTER 7TH APRIL 2013 AGAINST SOME CONSIDERATIONS. THEY ARE GOING AGAINST THEIR PROMISE TO DELIVER THE CAR WITH IN ONE MONTH. EVEN COMPLAINTS TO HONDA HEAD OFFICE, GREATER NOIDA DID NOT YIELD FRUITFUL RESULT.
R.M.KAPOOR, [protected], rm.[protected]@sbi.co.in

SIR
I HAVE PURCHASED A NEW BIKE CB SHINE FROM M/S JOSHI AUTO SCANS SEC -8 PANCHKULA ON 04 JUL 12. ON 26 SEP 12 WHILE DRIVING THE CHIN OF MY BIKE HAS SUDDENLY BROKEN. IT COULD HAVE BEEN FATAL BUT I WAS SAVED BY THE GRACE OF GOD. ON 27 SEP I VISITED M/S KRISHNA AUTOMOBILES IN CHANDIGARH FROM WHERE I WAS GETTING MY VEHICLE SERVICED REGULARLY FOR THE REPLACEMENT OF THE CHAIN SET. BUT THEY HAVE TOLD THAT AS PER COMPANY NORMS IT CANNOT BE REPLACED. ON THE SAME DAY I HAD VISITED M/S JOSHI AUTOSCANS IN PANCHKULA THE SAME WAS THEIR REPLY. THEN ON 27 NOV 12 I FILED A COMPLAINT IN CONSUMER FORUM VIDE COMPLAINT NO. 782 OF 2012. AS THE CASE WAS LOW VALUE I HAVE HIRED ANY LAWYER TO PRESENT MY SIDE. BUT AS I AM A SERVING DEFENCE PERSON I WAS NOT ABLE TO PUT FORTH MY POINTS/ SUGGESTIONS. BY THE DECISION ON 18 FEB 13 I HAVE BEEN INTIMATED THAT COMPLAINANT HAS FAILED TO PROVE ANY DEFICIENCY IN SERVICE ON THE PART OF OPPOSITE PARTIES. I LOST MY CASE. THEN I COME TO KNOW ABOUT CNBC PEHREDAR ON CNBE AWAAZ AND I DECIDED TO TELL MY PROBLEM TO YOU. KINDLY HELP ME OUT AS COMPANIES CANNOT PLAY WITH THE LIFE OF THE CONSUMER.

MY MOB - [protected]/ [protected]

Dear Honda,
I am unhappy to send you a complaint, since Honda is a well established standard company. but i was delivered with a defected bike, of course it may be done by someone else working in Honda, but i don't know exactly who done this so Please investigate in this issue and give me a proper solution. Please find the below details about my bike and my complaint. If you have any other queries, Please contact me on Email id: cadburry.[protected]@gmail.com or Mobile no.: [protected]. Look into this issue since someone is spoiling the name of HONDA for their own benefits.


Authorised Dealer where bike was bought: KSN HONDA, chennai.
Name of the sales person who organized me: Lakshman, mob no: [protected]
Service center approached for 1st and 2nd service: KSN Honda service center.

(If you want the details of invoice given for 1st and 2nd service, please let me know, i have all the proofs with me.).

Bike Details:
Owner name: sivaramasubramanian.
Bike model: Honda shine.
Frame no: ME4JC36KHC7065994.
Engine no: JC36E7197619
Date of Purchase:[protected].
Bike Registration no: TN09 BR 5819

Complaint:
I have bought a Honda Shine on 3.12.2012 from KSN Honda, chennai. Initially they said that the bike will take some time to set to your control and it will take 1 week of time. But after 1 week of time i have faced too many problems in my bike like Engine noise sound, Unable to raise after lowering of gear, Gear raising and lowering etc. As i was not a bike specialist and simply a end user i dont know what exactly the problem is and during the 1st service i have escalated all the above mentioned problems, they replied that everything will be resolved. But even after that also i was facing the same issues and i have called the sales man complaint about it and he said that at the time of 2nd service they will resolve it. So during 2nd service also i have escalted what happened previously and with the help of my friend who is a mechanic in honda service center, i found the problem in my bike is Clutch bell and which has to be replaced. But the service center guys said that i cant be claimed in warranty. But my complaint is that my bike was facing this problem from the day i bought the bike and only because i believed honda blindly and i did't aware of the issue it takes upto 2nd service to notice this problem. So it is the problem from delivering the bike to me. So please provide me a solution for this issue ASAP.

If you want any other details please contact me..

Expecting a good solution from honda for this issue..

Thanks,
Siva.

Dear Sir,
I Rajesh Daultani here requesting you to listen my serious complaint regarding my Honda city (ZX model).
Details of our Car – Lic No. UP80 BA 0533 R/o No. H[protected] Chases No MAKGD 852K7N403812 Eng No. L 15A30131391 WRNTY Start – 2-01-08 Mileage – 19242
Complaint – Break Pads and Disc Damaged fully both side ( may be changed at the time of authorized service center, if not, then why with in short period?)
Sir, We are managing / regular using four wheelers since 1987, and such complaint we got from such a brand company which is not tolerated, It is really a question of life. We are again requesting you to solve our/ your tension ASAP. We would be thankful and highly obliged.
We are sure that you will take favorable decision with replacing new break pads and disc at free of cost so that we should not go ahead.
Just waiting for your positive action.
With Regards
Rajesh Daultani
Agra (UP)
India
Mob- [protected]