Honda Cars India Complaints & Reviews

Hero Honda — Bike Problem -- since the day of Purchase

Hello,

Through this forum, I want to convey the problem I am facing in my Hero Honda Passion bike. Below are the details of my vehicle.

My Name :- B.N. Naresh
My Phone :- [protected]
Vehicle No. # AP10AT4727
Dealer Name # MPM Auto Asscoiate Pvt. Ltd. - hyderabad
Chasis No. # MBLHAIOEPAGA11726
Engine No. # HAIOEDAGA48039
Date of Purchase # 01/02/2010
Receipt No. # VR0902028
Invoice No. # V0902085

Since the day I bought the day bike, bike handle is shaking. Even after complaining repeatedly to the dealer about it, shaking problem remaining as it is.Below are the details of my concerned raised to the dealer :-

1) 18/2/2010 (First Service):- I was told handle is shaking because tyres are new. So they ask me to wait till second service.

2) 31/3/2010 (Second Service):- I was told RIM is bent and they repaired the RIM. but when I went for test ride I again found that handle was shaking so I informed work manager there ( Mr. Prabhakar). He told me that the tyres are having problem and so he issued me a letter to exchange the tyre from different vendor named FALCON TYRES COMPANY.

3) Falcon motor : After doing some inspection on the tyres they told me they are normal. And ask me to bring another letter from MPM motor in order to change tyre. so I went to MPM motor and procure the letter thereby handling the same to FALCON TYRES COMPANY and got the tyres changed. Even afterthat the problem persists.

4) Again, I went to MPM motor and conveyed the problem to the Supervisor of MPM motors. He gave me the same repeative reason Sir tyres are new and it will take some time.

5) 4/5/2010 (Third Service) - Again, I raised the complaint about the it. I was told RIM is bent and they repaired the RIM. And pormised me that the problem is cleared now.

But infact It persists.

6) 13/6/201 ( fourth Service) - Gave my vehicle to Mody Motors, Doveton Bazar for regular service.

7) 30/7/2010 (Fifth Service - MPM Motors) - Agian I raised the same complaint this time they got angry and told me that they can't do anything for it. It is an tyre problem and tyre problem wouldn't comes under warranty.

8) 14/8/2010 (MPM motors) :- This time I went to MPM motor and again raised my concern. They asked me on 18/8/2010.

9) 18/8/2010 :- They changes the old front tyre & RIM with new tyre & RIM . And they took the vechile for test drive. But they found problem was still there so they changed Rear Tyre & RIM with New Tyre & RIM.

Even after this I am facing the same issue. On again contacting MPM motor, they raised their hand and told me they are unable to do anything and this is your problem.

Please help me in best possible so that I can get the worth for my money.
Since, Hero honda is know for it service so please do help me in getting rid of this problem.Since dealer has raised his hand,I don't know where to go to whom to contact otherthan coming to this forum and raised my concern.

I am eagerly waiting for reply from Hero honda side.

yes its true they do so

I also have same issues.. Please let me know this is solved or not? I wasted nearly Rs10, 000.00.

Thanks,
Balaji N
[protected]

I my self JRPatel purchased a activa scooter from Navsarjan motors Bharuch .After three years o[censored]sage the scoter started wombling .I approached twice for the problem during sevice but they do not go in dip for the problem identification and instead of idetifying the problem they diverts the problem like tyres problem though the scooters runningkilometers are 17000, and tyres are good enough condition

Then I approached to private maintainance person and he idetifiied that it has bushing problem of rear wheel connecting assembly and solved the problem .this type of problems demoralise the customer and resist to share the goodness of the scooter,

My mail adress is as under waiting for reply
[protected]@gnfc.in

I am happy to discuses

Hero honda is interested in selling only. they are not able to provide quality service to its customers. hero honda service centres in jamshedpur is pathetic.

Dear sir,

i(Rambabu.ch) purchased hero honda GLAMOUR - INVOICE:NO:3423 dated[protected] at R.M.MOTORS showroom, vijayawada. As i am suffering with electrical problem because of the damage of the battery nipple at First servicing, in the service centre. From last year i have complainted several number of times at the service centre. But there is no result. So please kindly consider this complaint and replace my vehicle with a new battery.My contact no:[protected]
yours sincerely,
CH.RAMBABU
vijayawada-15

Hi
I am V.VenuGopal, from Hyderabad i am using Hero Honda Passion Pro for the past 4 Months, I didnt get millage of 60 (its giving millage of 50 per litter avrg.) i gave it for 2 time of service in the authorised service station named Goutham Motors where i bought the vehicle and they guid me to give compliants in the complaint cell. In the second month itself the digital meter display cable failed & replace dby the same dealer afetr one month. In between i followed with them a lot but not got a proper response. I dont know how HERO HONDA approving such a dasty dealers. Service is also pathetic...

Sir, I want to draw your kind attention and shocked that a very big
moter cycle selling company has given a dealership/subdealer ship to
the irresponsible dealers because I have purchased a Pession Pro Cast
self bike DATED 18.04.2010 bering No. DL9SY 8288 Chassiis No. MBLHA 10EWAGD 31650 ENGINE NO. HA10EDAGD34823 FROM M/s KHANNA AUTOMOBILES, B-6/16, SHOPPING CENTRE, SAFDRJUNG ENCLAVE, NEW DELHI AND DELIVERED BYPOOJA AUTO MOBILES, 581/3, CHIRAG DELHI, MAIN ROAD NEW DELHI.

SIR, I AM LAST 15 YEARS RIDING ON BICKE EARLER I HAVE SPLENDERBICK AND IT WAS VERY GOOD AND NOT GIVEN ME ANY TROUBLE WHEN I PURCHASENEW BIKE (PESSION PRO) IT WILL GIVE MANY PROBLEMS FROM VERY BEGGINGTHE THE PROBLEM AS UNDER:-

1. AFTER 2ND SERVICE MY BIKE PETROL AVERAGE BELOW 50, KM AND AFTER3RD SERVICE IT GIVE US BELOW 40 IN THIS REGARD I CONTACT WITH POOJA AUTO THEY ARE NOT PROPERLY LISTING OF AVERAGE PROBLEMS OF COSTUMERS
THEY ARE ONLY INSERTING SERVICE AND OIL CHANGING AT THE TIME OF 3RDSERVICE DATED 28.11.2010 i HAVE ASKED MY AVERAGE AND BETTARY PROBLE AS MY BIKE'S SELF START GIVING ME TROUBLE. AT THAT TIME THEY KEEP MY BIKE
BETTARY FOR TWO DAYS AND CHARGED AND GIVEN BACK ME.

2. AFTER THAT MY BIKE SELF START PROBLEM IS NOT SOLVE AND STILL ITSAVERAGE BELOW 40 IN THIS REGARD I CONTACT AGAIN POOJA AUTO THEY HAVE GIVEN ME REPLY ON PHONE WE HAVE DONE OUR BEST. AFTER THAT I TRY YOUR TOLL FREE CONTACT NO.[protected] AND HERO HONDA MOTERS DELHI AREA
OFFICE PH.[protected], BUT NO REPLY AT LAST I WANT TO YOUR KIND ATTENTION THAT POOJA AUTO ENGINEERS OR STAFF ARE NOT SKILLED THEY NOT LISTENING TO COSTUMERS THEY ARE SPOILING YOUR BRAND NAME IT WILL EFFECT TO YOUR BUSINESS.I HOPE YOU LISTEN MY PROBLEMS AND SAVE ME FROM THISTROUBLE. SUBHASH KATARIA [protected](M) EMAIL;- [protected]@gmail.com

I am Ghanshyam Bonde, from Pune i am using Hero Honda Passion Pro for the past 1 year, I didnt get millage of 60 (its giving millage only of 30 to 40 per litter avrg.) & also pick up is down, i gave it for 1 time of service in the authorised service station named Shehgal Auto riders pvt ltd. where i bought the vehicle. please help me. & Reply me on following mail ids or contact me on my cell number is [protected]

[protected]@rediffmail.com
ghanshyam.[protected]@gmail.com

Regards,
Ghanshyam

That Sir, My self Gurjeet Singh . I have booked for one Honda Activa on[protected] from Arora Automobiles Bela Road Chamkaur Sahib Distt. Ropar . The copo of the book receipt is in possession of me. I have also deposited one thousand for the Advance bbooking Money. My Date for get the Activa was[protected].
But Now Sir, I am making repeated request to your dealer at Chamkaur Sahib but he is lingering the matter one pretext to other. and also saying that we will get the same from Head Office MH Honda Ropar at Ropar and They are also forcing us to pruchase the accessory. Which is neccessary burden. and they are using only their monoplotic power.
There are many cases in the local Society . There are many customer who are agisnt the proceudre and working of your Dealer. Now I have withdraw my mind the Honda Activa and have purchased Suzuki`s vehicel.
But please enquire the matter.
Gurjit Singh
[protected]

i had an accident on 25 nov 2010 with Honda stunner cbf
m good right now bike have some minor damages on it
fiber body, i gave it my bike for insurance to recover but
still now 23 des 2010 i didnt got my bike back.
and today 23 dec 2010 i called in punjab honda(Sarkhj) for get back my
bike they used parts of duplicate m paying for money
for the parts n in Honda company give me duplicate part i refused to take my bike at home
my bike is still in punjab honda (Sarkhej branch) plz check it out
then i get my bike as erly as possible

Dear Sir,
I am purchase New bike honda stunner on kasliwalhonda indore My Bike Silencer rusted and one big hole, for last eight month i am coming in your office many times but your service provider has seen this and capture the photo and not short out this problem & this problem i am telling for last two services Silencer leek water for this Hole . So i am requesting you Solve the Problem
Bike chassis No _ ME4J4C404H98062034
JC400E9096952

Yesterday i am talk to Mr. Santosh Srivastav He will said Company Forwarding STR.this type excuse he can said for last 8 month for battery & silence. Please you can told At which times you can solve this problem.As it is you company member said for the Bike battery problem said battery under warranty don't change the battery then finish the time period then said the warranty will be finished. So who will be responsible this. I don't want any excuse you can change the Bike silence.

Really this is a serious to be addressed immediately. I own a Unicorn 2006 model and my cousin has 2008 model Stunner CBF. The chain sprocket of Stunner is damaged and we have been searching for it from last month onwards on almost all showrooms in and around EKM including Aryabhangi, Muthoot and EVM. But it is not available any where. Also for my Unicorn the battery is showing some problems and it is also not available in any showroom.

If Honda is not ready to get involved in these problems, then the trust which we are having for Honda as one of the best bike manufacturers in the world in the world will be lost especially in India. So I request Honda to take strict actions to settle the problems.

Regards,

Anish

Honda Unicorn — cheating

i complained yesterday ididnot recive any recipt or email from you

Hello,

I would like to know more about the two wheeler HONDA UNICORN

Can any one help me saying its milege, performance and the service????

hi my name is vikram and i m from jammu
i m planning for a bike and i m confused in stunner and unicorn
could any 1 there help me to made a good choice
btwn these 2 bikes

I have booked honda unicorn on 25th Feb 2010 , with booking charges of Rs. 1000/- . After that dealer told
me to wait for 2 months, after completion of waiting period of two months. So I made a full payment
on 28th April 2010. At that time dealer told to me wait for 10 more days.
In total my waiting period is gonna be around 2.5 months (75 days).
I did notice one thing as : when I was paying my booking charges on 25th Feb 2010, one of the
financer came and offered me loan for bike on behalf of his finance company ALSO HE ASSURED ME
TO DELIEVER BIKE WITHIN 15-20 DAYS AFTER BOOKING.
What is going on? Why the preference is being given to financers, do they have tie-ups with honda.
I dont think so. Honda must look in to this matter to stop such kind of non-sense.

Dealer details:
Sharayu Honda
Flat.No 79, Panvel Cooperative Industires Estate,
Panvel - 410206,
Maharashtra

Honda Unicorn — NOT YET DELIVERED AND CHEATING

Hello Sir,

I have booked honda unicorn on 3rd March 2010 , with booking charges of Rs. 1000/- . After that dealer told
me to wait for 4 months, after completion of waiting period of four months. I went to showroom. At that time dealer told to me wait for 2 more months and after that 2 month they are now told me to wait another two months.
In total my waiting period is gonna be around 7 months.
I heared one thing as : when anyone going to buy through
financer by loan for HONDA bike they ASSURING TO DELIEVER BIKE WITHIN 15-20 DAYS AFTER BOOKING.
What is going on? Why the preference is being given to financers, I think they have tie-ups with honda.
So anyone must look in to this matter to stop such kind of non-sense.

I also have the same complaint; I have booked unicorn on 10 of May 2010, at the booking time they give me the waiting time of 90 days. After 2 and half month I have receive a call from the dealer saying I have to wait 2 more month or else I can buy any other bike from Honda family I am ready to wait two more month but I come to know from some of my friends if I pay some extra amount (around 10000) I can get bike in 15 days. The reason dealer says in waiting long period is production delay but the six month is a long period of time also It’s very hard to understand how they can deliver bikes to those people who is paying extra amount. I doubt Honda company itself is making this delay to promote their new bikes Or the dealer who want earn extra money.
Gilton Jose giltonkjose(a)gmail com- [protected]

thasleemckm.my no:[protected], [protected], [protected]

delay in delivery of Honda Mobilio car by dealer Vaishali Honda, Patna

I booked a Honda Mobilio on 04/09/2014 with Vaishali Honda, Patna. The dealer assured me that the vehicle will be delivered by 25th of Sept. but till todate the same has not been delivered.

ADVENT AUTOMOBILES(P)LTD
LOCTION -AJMER ROAD JAIPUR

VERY POOR SERVICE IN HONDA SERVICE CENTER
Advent automobiles is not good servics my bike hondashine because my engine head gascit is likes four times and three times repair in honda servics center .
i am facing problem in six month
I dont know what should i have to do for my service

PREM SINGH
[protected]
AJMER ROAD JAIPUR

Advent automobiles is not good servics
I dont know what should i have to do for my service



mahensaran

This is a valid complaint and Honda needs to give absolute attention. Besides, the brakes screech a lot and the service centers avoid the issue.

- D.Deepak.

Sir
After a lot of request by mail /tele phone /walk-in no body from bottom to top should listen my problem still after 2 month my problem was not solved by which i have lost a lot because I am working with army where there is no excuse for delay, it was very sad that a big company Honda have no costumer satisfaction in service so at last with a unwillingness today i have logged a consumer case against the company and the local dealer the hard copy also sanded by post .
Thank you

I completely agree with this particular complaint against amit motors(P) ltd, especially the workshop that they run. The poorest service i have ever got from any motorcycle workshop.
I too ha d purchased a hunk which gave me the problem from the very first day. And now they do not have the spare parts due to which i am unable to use my bike at all which is lying at their workshop from the last 15 days.

SEND A MAIL AT THE FOLLOWING ID IMMEDIATELY AND ALSO THREAT THEM THAT YOU WILL BE COMPELLED TO PROCEED TO CONSUMER COURT IF THE BIKE WILL NOT BE CHANGED.

[protected]@herohonda.com
[protected]@herohonda.com

Regards.

A well wisher from Bihar

I agree with you, their Customer service is very very bad, once the bike is sold they don't even care for it.

- Musa

Right from the time of taking delivery of the vehicle From Chadha Motors, I am getting Starting problem AS PER THE ADVISE OF THE CHIEF WORKS MANAGER WHOSE PHOONE NO IS [protected], ALTHOUGH HAD MADE SEVERAL ATTEMPTS FOR SMOOTH FUNCTIONING, BUT STILL THE PROBLEM HAS NOT BEEN SOLVED, I AM REALLY UPSET, AS TO AND THAT MY FRIEND HAD PURCHASED T.V.S. PEPT PLUS WHICH IS FUNCTIONING VERY WELL, I FEEL THAT I HAVE COMMITTED A GREAT MISTAKE BY OPTING FOR PLEASURE VEHICLE, I REQUEST THE COMPANY PEOPLE TO KINDLY REPLACE THE VEHICLE IF POSSIBLE AT THE EARLIEST.
FROM : R.K.SUNDERRAJ, PH:[protected] HUBLI.
EMAIL I.D. IS : [protected]@gmail.com

Dear Sir, yesterday my Friend got a passon pro on my good life refrense but that points not add to on my good life card show room mannager say not comming the points bcz only 150 cc byks not in 100 cc byks its truth. and my good life poind under comes to 27450 but not give me 25000 points gift why.

Rajkumar biradar.
good life no.[protected]
Bidar [protected] EMAIL.[protected]@ymail.com
KAILASH MOTERS BIDAR KARNATAKA