Honda Cars India Complaints & Reviews

My bike Passion Pro Reg no. CH04J 8089 is standing at Charishma Motors , Industrial Area, Phase-1, Chandigarh, the place from where I had purchased it. It is standing there from 31/07/2010 and on phone I was called on 11/08/2010 to collect it on 13/08/2010. When I reached their, it was in the same position as I had left it. I talked to their Works Manager Mr. Rajnish and their GM Mr. Harish. Finally I was assured that i will be handed over my bike by 20/08/2010. Its 22/08/2010 today and the bike is still in same position and the excuse I have been given is always the same "We have ordered the parts of your bike at Gurgaon office but it has not been delivered till now because the parts are not available there also". But when I called at their Gurgaon office, the told me that the parts of Passion Pro are all available there.
i met over there many other customers facing the same problem with same persons and similar vehicles. Its clear that Charishma Motors , Industrial Area, Phase-1, Chandigarh, are making a fool out of me and many others like me.
Moreover I registered complaint at Hero Honda official web site, but no response from their side. Even no contact number(s) is/are available to lodge your complaint.

Narinder Singh
[protected]

I Purchase My Honda Aviator in 8th feb, 2010,GJ-1-LP-5009 in Apex Honda Maninagar used 3975 km and doing 2 free service Last saturday 14th feb. 2010 some noise come from Engine side when i started the vehicle i show my vehicle in apex honda today morning and they check the 2 service report n tell me we are check out and tell you it's engine side problem. in noon they assist me and told me this is engine side problems and we do not have parts you wait for parts for at least one week. when parts is come that time i start your vehicle work.
Tell me one thing your Honda is not a small company good reputed brand i allready 11 Honda vehicle in our home we do not face any problems in 7 years. i did not this type of answer from your side this is very bad only in 6 month your good sailing brand Honda Aviator having engine problems this is not a answer. what should i do in this seven days can you arrange it another vehicle or give me my expenses or loss when i do without vehicle. This is not a answer this is indirectly Harrasment. if you face this kind of answer then you understand what should you do without vehicle and when you spend money and you do not get proper answer. i really do not hope or this kind of answer or waiting from your side.
Sir please do something if you can understand the condition and problem so please solve as fast as soon. I am waiting for good reply from your side.

Sir/Madam,
I regret to inform you that I have given my car for repair at your Honda linkway at kanjurmarg on 11/06/2010 but even after 2 Months.I have not recived my car back from your showroom.Sir/Madam,I do not want my car back,Please arrange to pay me cash,as I am fed up with your company & services.Waiting for your reply.

--Hitendra Haria

[protected]/[protected]

This is Ashwin Agrawal From jalna ( Maharshtra ). I booked honda activa in jalna on Devaashva Automotive, Aurangabad road, Jalna on date 29/6/2010. At the time of booking dealer told me delivery of vehicle should be get with in a month. now it goes to around one month 15 days till now there is no any confirmation from dealer regarding delivery. So many times i visted on showroom but no response is there. It's very bad experienced with honda dealer..My contact no is [protected]

I pruchased a honda activa 14 months ago from heritage honda mysore. The vehcile has starting problem from the day of purchase and the dealer is unable to repair it. The company also did not give atatnetion to repair and satis fy its customer. None of their customer care numbers work.

My sincere suggestion is not to buy products form these companies and inexperienced dealers who do R&D at our cost by releasing products which are not road worthy and cannot service their customer.

natesh

Sir,
I Bought HeroHonda CBZ Xtreme form Vijayawada Show Room

I am Suffering from this Bike White Smoke from Sailencer, I Show this Problem to your authorised Dealer where i purchase it last two Times

But no result so i finally complaint to you
Thanking You Sir.

You's Sincerly,
D. Janardhna Reddy
Mail: janardhanreddy.[protected]@gmail.com
Mobile: [protected].

Hi,

I have got a Hero Honda Passion pro bike from Sai Motors - Katriguppe Banashankari 3rd Stage,
Banglore..around 1 year 3 months back.
On the day of purchase, bike has a problem of Oil leakage and slow pickup and some minor issues.
Have given my vehicle to service to Sai Motors - Katriguppe Banashankari 3rd Stage around 9 times, everytime i have informed them abt the issues.. still oil leakage problem is not yet solved from last one year..Everytime they will check and they will say it is fine, after 2 or 3 days again the problem exists.
Please suggest wat can be the next steps..

With Regards,
Madhu

Sir,
It is the 2nd complaint I am submitting. Please do not spoil your Good will by not laying any standards while delivering your product. All dealers had formed their particular stategy and charges without knowing wheater it affect the consumers pocket adversly. They are charging extra money for accessiries which is compulsory, insurance of self and of vehicle maintance for 5 years, tufflon coating. Please mind that this all are in addition to the vehicle cost+RTO+INSURANCE (which is never explained to consumer if asked. They are not delivering the vehicle if any coustomer can'nt pay as per their will. The waiting period ranges from 15 to 3 months and if any extra amount is paid the vehicle is delivered immediately ( it varies from 500 to 3000 as per coustomer demand. I think this is enough as I am great fan of Hero Honda company and wants to buy your scooter. thanks & waiting for yours...

from last 3 month Sharayu honda Uran. showroom removed battery for the purpose to claim on Exide battery company.two times Exide vendors with blind eyes refuse give new battery against the claim Although battery was in not working condition. From last 3 month with further followup with showroom we are not getting New Battery for the same.Arrange to give new battery immediaty.

Also suggest for very good scooter like Honda Activa why inferior qulity battery installed. It create bad reputation for Honda vehical.

pls do not put such batteries to honda Activa & install good Battery with good service providing battery vendor.
Dhananjay L Kadve.
[protected] (Honda Activa)

I bought a honda shine motor cycle a year back at pressana honda,Tirupur.(TN 39 AU 1004). for past one month.there is major oil leakage from one of the oil seal. am sorry to say that even though they have taken for work at showroom thrice for the same problem (once during service)they cant rectify the same.and another thing is their response for customers is also bad.

Lastly, i just need my vehicle's problem to be rectified soon or otherwise i will have my complaints at consumer court instead of showroom.

Hope for better response
Regards,
Prabhu
[protected]

I purchased Honda cb twister on dt: 24/05/2010 (MH 20 BS 2561) from Atul Honda, jalna Road, Aurangabad. Therein I found that the my backside sound are required when i ride on bike. I bought this under the notice of Mechanics at dealer point. They assured me to get it shockup problem they have change the my bike shockup but problem is not solved, even after two services, they did not cheque it as per their commitment. I never accepted this but of services failure from a highly reputed and customer friendly company like HONDA. The fact that I‘d to complain you regarding this shows that how hurt I feel about it?
I am very sure that keeping your commitment o[censored]tmost consumer satisfaction, you will not fail to satisfy me and rectify above error.

Thanking you,

Hi I purchased cbz extreme from siva shanker automobiles in the year 2007 and the warrenty period would be completed by October 2010.Now, the bike's silencer has a problem and needs to be replaced.however the dealer checked the servicing record and responding in a diplomatic way where in he is not replacing the silencer which he is supposed to and making all silly excuses and giving wrong information.As and when I go and ask about it he keeps on escaping from the situation and customer service is terribly poor.So could any of you look into it and do the needful.

I have taken a Honda Shine bike from Pragna Honda Delhi on 23.04.2010.

Within a month, the accessories given along with the bike has started rusting. The dealer said there is no guarantee for that.

I brought the bike to Kerala and given the same for 5 service in Kannur. After which, the bike started giving extra raising and vibration. It seems they wrongly adjusted clutch.

After running a total 1000 kms, I just wanted the same to get checked with another dealer in Calicut called Adithya Honda. I have booked for the 6th service with the service centre. To my horror, they have given me a time after 17 days. This is just too much. I have mentioned the issues facing to the service supervisor. The next day, when I went for taking the delivery, they have given me a bill of Rs.1216/-. I am shocked I just wanted 6th service, whereas they have changed the clutch plate and related accessories without even consulting me. When I confronted the Manager, he was not ready to listen me.

My bike has covered only 5500 km and the clutch plate changed!. It shows either the Honda Shine is a very poor quality product or the service centre is cheating the customer. In any case, the responsibility lies on the Honda company.

Adithya Honda is not giving proper customer care and they are not ready to listen the customer and working according to their wish. After service, they are not even giving water wash for the bike!. They are only interested in charging heavy bill. It seems they are quite busy with their volume of work and not giving any attention on the quality.

Changing the clutch plate after 5500 km is just not acceptable. I never got above 45km mileage in my bike. Tried different driving conditions.

Rupesh
Calicut
[protected]

I have book hero honda hunk on 27 april 2010 in rahul automobiles kandivali mumbai. The dealer said very confidently was the delivery are take in 10 to 15 days . after 15 days im going to showroom for taking delivery they said no stok of hero honda relies in mumbai. after 10 days im call to dealer -arun he cant receive my call and dont reply my massages. after 3 months my delivery of hunk is ready. im decide to not book bikke in this showroom again .and im warned those who are booking in rahul automobiles

Respected Sir,

My activa is in very good condition from last 6 years , but now a starting problem occurs a lot of times in it . This problem is persisting from the last 1 year. We have been getting it serviced under the AMC of Ganpati Autos , Gurgaon , but still the problem occurs . I request you to advice a service station so that I can get rid of this problem .
You are requested to inform the undersigned,

Mahendra Jangid ,
E mail - [protected]@gmail.com
Mobile Number - [protected]
Vehicle name -Activa
Vehicle No. - DL 4S AM 1102
Chassis number- ME4JF085K38307026

I have a Hero Honda Glamour Bike, My bike Chechis Four time replaced, due chechis Craack, Many time inform to dealer & Company Engineers please checked the reason why chechis cracked with in the month,
I am a businessman I have me more time and no more money for always replacing chechis,
In replacement of chechis Dealer taken 25 days and Abouve Rs. 3000/-

I have send the mail to Managers of Hero Honda but He have take any Action.

Service
I brought my scooter on June 4th from one of your dealer in kovilpatti, Hero Honda pleasure. The fuel meter was not functioning during the time of my purchase. My scooter number is TN69 AZ3036. When i brought my product they told me that they will change the fuel meter during the first service that was in July 4th.But during the service it has not been replaced,they told the spare parts is not supplied by the company and told me to wait for few more days to get it repaired. I was waiting for the call from the dealer,still there is no response. Is the vehicle comes with such complaint when the company is manufacturing the product ,then what is the responsibility of quality control in your company.
one more thing is that the plastic bar above the side stand has broken with in a month without my knowledge.
How can it be possible that parts are not available when hero Honda is producing and selling millions of bikes?
Is this the kind of service we expect from a company like Hero Honda?As a customer, I am really tired now and do not know what to do. Without fuel meter, we are facing a lot of problems. My wife is facing a problem to use the scooter with out the fuel meter.Kindly consider and do the needful.Awaiting for your satisfactory service.

Dear Sir,
I am owner of Honda Unicorn which I purchased on 3rd Sept-2008, since then I am facing problem of Oil leakage. I made complaints to local dealer which took action of servicing for resolving this problem but so far it is not resolved. Every week(in 500Kms), I need to replace my engine oil as gets burned and also less in quantity on discharged. Despite of being in warranty period this service was charged and even then tha problem is as it is. Dealer(Sharayu Honda, Panvel) is not taking the matter seriously despite of complaints regularly. I like this bike very much but running cost is very high due to this problem. No external leakage, found phisically. Please suggest on the same. Thanking you.

With Regards


Nilesh H Samel

Dear sir,

My name is Vaibhav Katkar & I have bought honda unicorn two wheeler from ur dealer M/s TAJSHRI HONDA, Nagpur on Sept,2009 .but i found oil leakages problem in the very second month i.e. oct,09 from front shock absorber.So as to dealers made it stopped by replacing the oil seal twice(in third & fourth servicing)but oil leakage didn't stopped & they advised & replaced the shock absorber rod that costs me Rs.1600 during the fifth paid service.So my problem is that how can the shock absorber get unuseble within eight months though vehicle is running on smooth roads.(i.e .NH-7 connects nagpur & koradi).so plz.reply me on that satisfactory. because vehicle cost me Rs.1600 more.
My E-mail ID is [protected]@gmail.com & mobile no.is [protected]

I brought hero honda glamour 125cc dated 11-feb-2009 from "METRO MOTORS, 22 jagdamba market, Rethala."

from my first service to last i always complain that my bike avarage was below 35 km/hours, but result is zero. if the problem come from the company side then kindly stop the manufacturing of Hero honda Glamour and first rectified the customer isuue. we need some action from compamy side or dealer side.

Kindly rectified this problem.


Sunil Singh
[protected]