Honda Cars India Complaints & Reviews

Hero Honda CBZ Xtreme — Very poor service

i have purchased cbz x-treme on 04/08/2008.my bike giving so many problem.i have changed clutch plate for that they charged labour charges and also spare cost.its under free service only engine is not smooth.i cant able drive comfortable.they billing labour charge for changing spare but its under service warranty whats meaning for free service warranty.they only changing engine oil and water wash they not checking bike contion while under service warranty its totally waste.my engine is so rough.i cant able to drive my bike.

HERO HONDA -- CBZ Xtreme — Vehicle Servicing problem

hallo Sir /Mam,
yesterdat i give vehical to servising to " GOLD STAR MOTORS- CTS:NO 2237, MUMBAI PUNE ROAD,OPPOSITE PHUGEWADI ROAD NAKA,PUNE-411012.
I have very bad experince, NO manager available , no one taking responsibilty of work when i ask the Que. simply saying we not have any manger tell him whom do u want to say.... . MY vehical number plat get BROKEN IN WORK SHOP,WHEN ASK ABOUT MONEY & COMPLENT BOOK, THAT ALSO WE NOT GET, VEHICAL SERVISING VERY BAD, VEHICAL WASING VERY BAD, NEW PART NOT FIT PROPERLY.

i am going to Consumer cort wihin two day's if my money not get back of nuber plate broken & servising.


my phone no [protected]. Prashant chavan. pune.

CBZ Xtreme — poor servicing

Dear Manager,

This is my poor experience of hero honda services.Few months ago i have facing the problam with my bike it is cbz .And i go to the service center it is Singla auto nasirpur new delhi.They guy asking me your bike engine is have some problam and it repaire .After the repire they give me a bike and asking it is fine But when i ride the bike after some days the engine oil come from it's head iam asking many times but my issue is not resolve .There guys is not tecnical and the floor incharge is also very bad misbehaviour .Plz take action to Singla Auto nasirpur (new delhi) ASAP and Resolve my problame.

Thanks & Regards
Dinesh Joshi
[protected]

Iam disagree

CBZ Xtreme — very poor service

hi i am rakesh from ghataprabha i have purchased cbz extreme last year.......... reg no ka 49 j 828 (MBLKC12ECGL07122) and i given for service in gokak service station............. nothing problem was there with front fork they told to change forh oil and i too agreed to change from that onwards its not working properly.......after that i have sent my bike 4 times there for same problem but they are not making it clear......and they are not fitting it correctly also all parts of bike making noise..........in gokak service station there are no good technican also they are not experinced also ................ so please take action on this please ..............job sheet no is[protected] RJC[protected].............. its my no [protected] thank you.................

Hero honda / cbz xtreme — Service

I am PrabhuRam, owning 2010 Cbz Xtreme - runnd around 7600 kms, here i am filing complaint againt TXT MOTORS - TIRUPUR, for careless service as ive let my bike for the same complaint more number of times but letting me the same answer as running sort of spare parts. Ive have complaints as for Stay bush, Horn, Cam shaft and valve. These are been inspected by service technitions, they are not replacing but letting me tha answer such as lack of spare parts. Please make an issue as ive been running frm my place to service center twice a week past a month.

Prabhuram
[protected]

Herohonda — NO DELIVERY

Hi, My name is LEVI. I have send a courier through Madhur Courier on 17/06/09 receipt number 82919355 which is supposed to be delivered on at PONNUR. The courier is not yet delivered and the person sitting at the shop is not taking any responsibility. There are some important document in the courier. Please look after my complaint and let me know the status of my courier.

Thanks & Regards
LEVI
[protected]

NO DELIVERY
I VISHAL CHANDRA have booked a pleasure (black or red) on 18th sept 2010 with an amount of Rs. 10, 000 at RAJ AUTO AURANGABAD MAHARASHTRA RECIEPT NO. H/RT/17821with a assurance on the vehicle to be delivered on 17th Oct.2010. I have not yet recived the vehicle i.e on 28th Oct. and every time I contact them I get a reply that the company is not sending the vehicles of required colours. If the company is not capable of fullfilling the demands then on what basis do the dealers book the vehicle. I have mailed a complaint for the same to you before on 19th Oct. my comfirmation no. being 72920 but neither did I get any response from you nor did I get the vehicle. My email - [protected]@yohoo.com and my contact [protected]. Kindly solve the matter.

Hero Honda Pleasure — Accesories

I have purchased pleasure just before 5 months.
the foot guard of my vehichle is broken.
i tried to change it but the dealer is saying that the accessorie is not available.
He is not trying to provide the accessory to us.

Dear Sir,

I'm a customer, when i went to purchase one supper splender from SAKSHI MOTHERS from Dist - Tinsukia, State Assam of Tinsukia Herohonda two wheeler showroom. The owner of the Sakshi Moter force me to purchase other accessories of Rs. 10, 000.00 with new bike. And when i reject to purchase other accessories they didn't sale the supper splender only due to not purchasing extra accessories. So, i didn't purchase bike and i returned back without bike.

So, sir please see matter that not i, all the people who came to purchase bike sakshi moter forced them to purchase extra accessories lik - remote, extra light, raincoat, bike cover, and lot of others thinks shaskhi motors does.

please take further steps to keep your goodwill in the market. I'm the press report of hindi daily news paper "DAINIK PURVODAY''. so it my advice otherwise monopoly business is not suitable in this remote area.


thanks & Regrds

Vijay Kumar Aley
+91 [protected]

i understand but atleast you could call on toll free no towards your service issue rather then waiting to get it worse. so i can see the mistake is 50: 50 both yu and your service dealer has to bear teh cost.

Sir,
I am MD.ALam. I have HONDA CBSHINE Bike, In my bike left side magnet chamber are distroyed. I face lots of trouble because of it. I am going to lots of HONDA service center but the maneger says we have no parts of it. So, Please sir you send me this part at rajindra honda in zhilmil service center in DELHI as soon as possible
I am very thankful to you

Thanking you
MD ALAM
[protected]
e.[protected]@yahoo.co.uk

ABNORMAL SOUND FROM MOTORCYCLE ENGINE

Dear Sir,

I HAVE PURCHASED A HONDA BIKE MODEL CB SHINE FROM PRATAP AUTOMOBILE NARSINGHPUR ON DATED 16/05/2010 Chassis No- ME4JC36CFA8025147 & ENGINE No- JC36E2033819 During running the bike, I was felt that abnormal sound was coming from engine. I have compliant about this problem to dealer and he accepted and told me it was due to the engine during first service they check and servicing. They checked and accepted the problem and replaced my bike to the company. I think this is not a way to deal with customer. Again three times I was complaint for same problem, they replaced some other part but problem is same. Please take of this matter seriously and take necessary action because now I have loose my patient other wise I will come through consumer court. I have spent one MONTH for this matter. I am unhappy to purchase a Honda bike. Again I am requested to you please take this matter seriously and take necessary action.

Thanks Regard

JETHULAL BORKAR
BLOCK PROGRAMME MANAGER
GOVT HOSPITAL SALICHOUKA
[protected]
251220
[protected]
[protected]
MAIL ID (nipi.[protected]@gmail.com)

I booked Honda shine on 25dec2010 at 'ORANGE AUTO PVT LTD, TAWLI CHOKI'.As per document received by show room my waiting period was 30-35 days. But whenever I asked they extend 15 more days in each time. Today(24feb2011) 62 days completed still I am waiting for my shine. When I asked again they extend more 15 days(10mar2011) waiting period. I called no of times but nothing will happen.Can anyone suggest me how I will get my bike soon?

Thanks & regards,
Samir
samira.[protected]@gmail.com

Dear Sir,
I had purchased a new Honda SHINE from OM HONDA BERHANPUR(ORISSA). The service was very much unacceptable . 1st and 2nd servicing was worst.
I had given a complaint regarding my handle balance to the Honda service station & customer care which was giving problem after 2nd free servicing. I gave a complaint on 2ND free servicing period and which they didn't rectify it rather they assured it is ok. So I didn't do any service and I complained regarding this, but I didn't get any reply from Honda service. This act disappoints my state of mind. By which I think during the warranty period service at Honda service station & local service station mean no difference. Please solve this issue as soon as possible & please take relevant steps towards these type of issues from Honda free services to customers and playing with them.

Vehicle Model: Honda SHINE
Vehicle Reg Number: OR 07 Z 2060
VEHICLE COLOUR: BLACK GREY
PURCHASE DATE: FEB 2012
#[protected]

i purched honda activa15/06/11, 2nd day onwards vehicle not starting due to battery failure.i went to dealer workshop no body attended my complaint.i found low mileage((32).
late starting problem. workshop staff suggested me use kick start daily in morning starting time.why i purchaged self starting option vehicle.wrost service by dealer workshop in somajiguda, hyderabad.


my vehicle no:ap09cd9156

dealer name:protul honda

place:hyderabad, my mob:[protected]

please check with MRF dealers.

Honda Shine — Very Bad service

very bad services, Total Vehical complaint

i have purchased honda shine in November 2008, from ktc honda, and i am not satisfied with your service center

[protected]@honda2wheelersindia.com
I am owning a HONDA SHINE from sub-dealer VIVEK HONDA CARE SHEWRINARAYAN C.G.(Main-Dealer Bilaspur C.G) on12/10/10. After two months the battery got damaged on gurantee period.When i went to sub-dealer, he said that after 1 week he will replace the battery.I am living in a coal-field area where huge vehicles are run on the road. But without light and horn it is very difficult for me to drive.

So I request to please do needful action for satisfaction & pl. changed the battery.


Thanks & regards
TOSHIR KUMAR SAHU
GHURDEWA COLONY QNO. 25/2
PO- BANKIMONGRA, DIST- KORBA (C.G.)
PIN NO. 495447
MOB NO- [protected]

Action should be taken immediately.

We have booked HONDA-SHINE BIKE in Tamilnadu Triummph Honda in salem on december-20th.Then we have payed the full amount on january-3rd through HDFC BANK.They said that"we will deliver within 2-4 weeks".till we didn't received the required honda shine (Black with Gravy) So, please take some action for this message.We need it immediately. And also we have contacted for 3, 4 times.there was no response.

So I request to please do needful action for satisfaction.

Thanks & regards

R. Vijaybabu
42 KMK Street
2 nd Agraharam
Salem

respectd sir,

i bought new hero honda pleasure green colour three months before in M.S.K MOTORS, SATHY ROAD, ERODE, TAMILNADU at the time of first i had a problem, that the right side mirror will rotate in all the direction, i registered complaint regarding that they pasted a solution which start with quick....... but at the time itself it starts to rotate in all the direction, i said at the second free service i will replace it they replied okay, as i went for second free service dated(20.05.2010) i registered same complaint the right side mirror rotating at all the sides, back brake not at all working properly nad there is some noise from silencer, but i went for delivery on today i feel all the complaints remain the same as before, specifically the right side mirror remains same problem i said the problem to the MANAGER, i dont know his name but there is very big mole in his nose, he use to wear glass,his response WHAT? OK? WHAT SHOULD I DO? WE CAN'T CHANGE! THERE IS NO STOCK? i asked when will be stock available, he said I DON'T KNOW! I CAN'T REPLACE, BY SHOUTING HE WENT INTO HIS ROOM! IS IT A PROPER BEHAVIOUR OF THE MANAGER? HOW WOULD HE BE A MANAGER? WHETHER THE BASIC DISCLIPINARY IS VERY VERY POOR TO THAT RESPECTED PERSON, I SHOULD KNOW THE PROPER ANSWER WITH RESPECTIVELY.AM VERY DISAPPOINTED BY THE MANAGER OF IRRESPECTIVE ANSWER, HOW WUOLD I REFER MY FRIENDS TO GO ON M.S.K MOTORS, SATHY ROAD, ERODE, TAMILNADU. CAN I GET PROPER ANSWER? AM WAITING FOR UR REPLY,KINDLY ADVISE THE MANAGER TO BEHAVE PROPERLY WITH CUSTOMERS.

OWNERS NAME: D.BANUMATHI
BIKE NUMBER : TN 33 AQ 5196
COLOUR : GREEN

Dear Sir,
I owned a Herohonda Pleasure on 20.05.2010 from Bharat Motors, Rasulgarh (Bomikhal), Bhubaneswar. From June 2010 onwards the fuel meter was not working for which I have contacted the authorised station at Kharavel Motors, Lewis Road, Bhubaneswar. Due to non response, I lodged a complaint at the area office at Bhubaneswar on 27/10/2010. But received no response. Repeatedly I contacted with the connected person Mr. Rao and Mr. Rath. Instead of providing services, I faced humulations. I have also sent my complaint to [protected]@premjis.com; but no reply is received for which desperately I am lodging this complaint. Please realise the if no service is provided to a customer for long more than six months, what is the use of big reputation of the company in the nation wide. As I have no e.mail ID, I am sending through my friends mail address for solution. Correspondence if any, may be sent to [protected]@gmail.com at the earliest.
Yours sincerely,
Jagannath Pradhan,
Directorate of Agriculture & Food Production,
Orissa, Heads of Department Building,
Bhubaneswar-751001. -ODISHA-
Tel:[protected]

Sir,
Kindly intimate the action taken over my complaints sent in the confrmation code No.38328 to this mail as I have no email Id.
Date of purchase of Hero Honda Pleasure 20.05.2010
Date of defect detected: June 2010
Complaint lodged immediately
NO RESPONSE TILL DATE.
Yours sincerely
Jagannath Pradhan

I had booked Honda Activa on 10 MARCH 2010 by paying Rs.1000/-, with the authorized dealer VENETIAN HONDA HEM AGENCIES at RONIT ARCADE OPP. KANDIVALI TELEPHONE EXCHANGE, S.V ROAD KANDIVALI (WESt) MUMBAI 400067, MAHARASHTRA INDIA, The vehicle was booked in the name of MANOJ K.SONI. I was given a commitment of 100 days for delivery of the vehicle.
OCTOBER 26 2010 THEN FULL PAEMENT Rs.33438 BY CHQUE AND 20, 000/-BY LOANE HDFC DATED 01NOV.2010 BUT NOT DELEVER MY HONDA ACTIVA US ON DATE
I have been constantly following up with the dealer regarding the vehicle and everytime I get a answer saying, AYEGA TAB DEGA JAWO

I want the company to take some strict action against VENETIAN HONDA HEM AGENCIES for cheating the customer by giving unnecessary commitments and taking money from them.

Needless to say that the customer has faith in Honda's brand name and it is very disappointing for a customer to wait for scooter for 10 mths and still not getting any positive response. I have lost interest in buying the vehicle and want compensation from the company for unnecessary helsing the customers money and wasting customer's precious time for waiting for the vehicle. PLAES COTECT ME

awaiting some response . Request you to get in touch with me on [protected]
Read comments
More

Hero Honda Glamour — claiming for a new motorcycle

sir we have buy a new hero Honda glamour bike on 3/04/2011 at machilipatnam but the bike was exhibits a huge heat for a small ride of 5 to 10 km and also a problem with the gear box the mileage of the bike at the beginning was up to 50 kmpl but now it reduced to 40 kmpl

I have allready send this mail to your email id TO- "[protected]@herohonda.com" and "[protected]@herohonda.com" CC-"[protected]@yahoo.co.in" date 22nd May but still date not received any replay so i am not satisfied this services.
Pl. do need full as soon as possible, otherwise i am not west my and your time.

Dear Sir,

As per my knowledge the best bike product is HERO HONDA and i also use this product last eight years, after new generation i have decide purchase new bike "CBZ EXTREME" in our area St.Gujarat City Surat and Authorized Dealers- Navjivan Authomobiles, d-5 navin flourine compound, bhestan main road surat, but i have problem of reference so i can not purchase my dream bike to my birthday 22nd may 2010, in NAVJIVAN AUTOMOBILES Mr, Nisit Bhagat have handling charge to given bike which he know the person and i have no reference in his office so i could not purchase bike. I also booked in Navjivan auto. with rec.no.[protected]/C1/001864 amt. paid rs.1000 date 07.05.2010, all this process and my loan process also complete in HDFC bank but one problem "REFERENCE". I have not reference with Mr, Nisit Bhagat so i could not purchase my dream bike.I also talk with Mr.Bhagat but his attitude not good with customer and i have not purchase your product in my memorable day.
My heartly request to your company pl. not misguide your customer like this and also suggection to Mr. Nisit Bhagat about customer communication.
Pl. find attachment Advance Receipt which i paid to purchase bike.
So pl. do needfull.

With Regards,
Dharmesh Patel,
M-[protected]

Dear Sir

This is Imran Khan, one of your graceful customer belongs to Hyderabad, AP State. Sir, i want to purchase one new black model CBZ Extreme, but the problem is wherever i approach to Hero Honda showroom in my location for this bike, every showroom answered me not available right now except few...i asked them how many days it will take to available in your showroom, answer is "can't say" when i insist them a lot then they answered me go with finance, you will get "tomorrow"... Honestly i can say they are spoiling the prestige of HERO HONDA. if they sells this demandable bikes to financers, it means your customers interest will get down very soon with HERO HONDA bikes, anyhow in this situation customers compromise with Suzuki, Bajaj, TVS. Finally, please this is a kind request to you pay interest on your customers not financers.

Thanks & Regards
[protected]@yahoo.com [protected]