Honda Cars India Complaints & Reviews

Hi,

My name is Ashok Kumar sharma

I purchased HERO HONDA BIKE - EXTREME dt.[protected] from Pashupati Motors (Hero Honda Dealer)from New Delhi

There was problem in Pisten & Crank. i have checked my bike from Pashupati Motors (Hero Honda Service center) and he is charging from us 9000 Rs. My bike is under warrenty then why we pay that amount.

Please reply to this mail early that how my complaint will be resolved ?

Thanks & Regards

Ashok kumar
[protected]

Hi,

Honda is a reputed-class in automobile sector. Last year I purchased a Honda Unicorn from Sterling Honda Pimpri. I recently shifted to Baner. Wondering whether this low capacity service center would really provide same quality service as other do, I gave my bike at RAHUL AUTO SERVICE (think its owned by Pashankar Auto Pvt. Ltd.).

I checked my bike post-servicing at the centre itself. It seemed to be ok. But after 3-5 days I realised the servicing done, was not adequate. The mileage of the bike reduced even after the staff claimed that they have replaced the oil. I asked them to grease all the vechile parts and they did (as they say) but there is still friction noise.

Not sure why these things, weren't resolved. I certainly know that HONDA is best among 2 wheelers in India but I have clearly discovered that not all its authorised service centers deliver Quality Service!

Yogesh S. Sanghvi

A – 401, Agrawal Apartments,

B/h. Madhur Hall,

100 Feet Road,

Satellite,

Ahmedabad – 380015


To,

The President,

Honda Motorcycle & Scooter India (Pvt) Ltd,

Plot: 1, Sector: 3, IMT Manesar,

Dist: Gurgaon

HARYANA – 122050

Sir,

Sub: Defective Motorcycle (Honda Shine)

I am sorry to inform you that the Honda-Shine Motorcycle that I purchased on 6th Feb, 2009 has been constantly giving me troubles from the very first day. All complaints made to the authorised service centres and workshops have failed to rectify the problem in my vehicle. I am going through a phase of severe mental, physical and financial exploitation due to this problem the details of which are given below.

Details of Motorcycle:



Model


: Honda Shine

Chassis No


: ME4JC366A98205859

Engine No


: JC36E9330148

Date of Purchase


: 6th Feb, 2009

Dealer


: UNIVERSAL HONDA

: Nehru Bridge Corner,

: Cama Hotel Road,

: Lal Darwaja,

: Ahmedabad

Invoice No.


: 08IN09815

Problem History: The motorcycle started vibrating from the very first day.

― On 10th Feb, 2009, I contacted the workshop o[censored]niversal Honda, Lal Darwaja, Ahmedabad and complained about the problem. The motorcycle was taken for repairs (Job Card: 025911)but the problem remained unsolved. The Service Manager assured me that the problem would get solved by the time of First Service

― On 18th Feb, 2009, I left the motorcycle for First Service at Universal Honda and also mentioned the problem of vibration. Even after the First Service, the problem remained unsolved. (Job card : 42443)

― On 15th April, 2009, I again left my motorcycle for Second Service (Job Card: 050072). At that time I again complained about the problem to the Service Manager – Mr Mitesh. Mr Mitesh assured me that he would personally pay attention to the service but the bike was returned to me in the same condition – with vibration problem. Adding insult to injury, the mileage of my bike also got reduced. I was already going through an ordeal of mental torture. The reduced mileage put me in additional financial torture.

― On 27th May, 2009, I again placed my bike at Universal Honda emphasising my existing problem of vibration and newly awarded problem of reduced mileage.(Job Card: 055311). This time also the bike was returned with the same illness – the vibrations continued and mileage lowered.

― On 26th June, 2009, I again placed my bike for Third Service at another workshop –PUNJAB HONDA situated at 18, 19 Rivera 30 Arcade, Nr.Prahladnagar Garden, 100 Ft. Road Satellite, Ahmedabad. Again I reminded them of the existing complaints. They returned my bike on 27th June, 2009 without any change in existing problems. Here too the problem was not solved.

― Finally, I took my bike to Universal Honda and persisted on getting the problem solved. Here I got the final shock from the Service Manager that I will have to live with the problem. He pointed out that the bike has Optimax Engine due to which the vibrations will continue and the service department will not be able to solve the problem.

Sir, Why the workshop(s) tortured me for more than 5 months wrongly assuring me that the problem will be put right? Does your esteemed company induct new technologies to create more problems? Why the Sales Department didn’t mention this problem initially when they convinced me to buy this particular model?

I am completely disappointed with the performance of this bike. I have been undergoing mental, physical and financial exploitation since the day I brought this new bike.

I have brought this problem to your notice with the last hope of getting the problem rectified. Expecting a favourable action on your part,

Yours truly,

(Yogesh S. Sanghvi)

i complained to Honda company online they also said that the design of honda shine is as per costumer feedback and suggestion.
i could not understand which costumer wants the bike to have a vibration in his bike.
the fault is of honda people and blaming on customer.

now i am just waiting for the reply from them and if no response of my full money refund then going ahead with consumer court.

I recently boutght a new Honda 750 cc motorcycle from Honer Honda in Salisbury Maryland. I noticed a bad vibration (hammering) in the cycle at speeds above 50 mph. I returned the cycle to the shop and the response was that the vibration was normal. The bike is unsafe at speeds above 55 and I hadly think that is normal. I complained to Honda Inc in California and they are simply stone walling. They want me to take the bike to another dealership for evaluaiton which of cousre will have the same conflict of interes as the first. Apparenlty Honda has a practice of refusing to acknowledge problems much less making adequate repairs. Fortunately in Maryland we have a lemon law and I have filed a complaint with the State Attorney General.

hi Yogesh,

Thanks for your comments.
i will also soon file case against honda.
meanwhile i am just gathering enough references to support my issue.
so that my point should be stand strong.

i suggest u if no refund of full money u also go for consumer case.

hoping for favourable result.

Regards,
Ashok
mob-[protected]

as i got vehicle Honda shine in Lakshmi Honda they wont do any service and give my vehicle .i take two service in shoe room both also they wont did int well now they telling want to open the engine and service i need to clear my problem in Honda my number [protected]

Hi i am sorry to say this " Lakshmi Honda Services is too worst " . Either free service or paid services they are taking minimum 3-4 days to deliver. There is no responsible answer or commitment. Every costumer said the same issue with Lakshmi Honda, Madurai. No body is happy with this, Only there interested to sell the bikes not to do more.

I gave my bike for first service and waited 3 days and finally gone there i seen they not even touched my bike.

The branch manager said 'It happens due to the demand of workers you recommend/provide us some workers '

Totally irresponsible things happening every day.

I hope Honda Higher officials look up this issue and they do't want to loose their costumers in madurai.

1) handle move is not proper 
2)  after my first servicing bike is generating very high sound and vibrating. 
3) I HAVE PURCHASED HONDA SHINE, date -30.01.10, I AM FACING THE PROBLEM OF 4-GEAR SHIFTING
4)  4 gear is very bad.
5) After my first servicing speed the bike is generating very high sound and vibrating. 
Pl. give me the reasons & remedies for this. 

Unavailability of orchid pearl white after booking

I have booked Honda city orchid pearl white from vision Honda Trichur Kerala by paying 51000 and they say that production stopped for this colour you may take taffeta white. Is the right way to deal with customers by giving fake promises

life time mistake my first two wheeler,
its killing me dont buy hunk.plse.
250057km only ...after 2nd service started problems now 3rd gear gone want to open engine... plse dont

hi buddies, i purchased ma unicorn a year back n ma problem is chain noise. why the chain noise is often heard even though the chain is adjusted frequently...nobody is doin the rite job in the company for these complaints wic i raised...plz anybody help me out in tis problem..try to gimme a solution for tis...

engine problem with oil leakage from the first month of purchase

no respnse from service station

i dont know where to complain

engine problem with oil leakage from the first month of purchase

no respnse from service station

i dont know where to complain

i had purchased honda shine MH-12 310 on 24/11/2008
from the first month of purchase i was facing a problem of oil leakage & gear lock
service center engineer opened my engine & my my bike problem is aggrevated
please guide me i want replacement of my engine.

Honda/CBTWISTER — Oil Leaking

SOME SERIOUS PROBLEM ABOUT CBTWISTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!



I took a CB Twister on May 2010 from Rasipuram (Namakkal[dist]), "The Noble Honda". I face a problem with the vehicle.

Oil is leaking from engine head(Cylinder).
Valve sound is coming from the engine. more friction sound is coming.
Within 10 days oil service is made with the company, the complaint occurred.
ONLY 4015 KMS with a speed of 50km/hr for 3 months.

We complained this to HR of namakkal "The Noble Honda".

We didn't get proper reply from the service manager.

They talked like ignoring the complaint.

They replied,

They can do one more service only.
They said, "We cant do anything for this complaint, and all bikes will
face this problem".

While taking the vehicle, Rasipuram Sales Manager said that, the engine is made in Japan.

But Now, Namakkal Service Manager said that, the engine is of Indian made.

I took the vehicle believing to be Japan made engine.

shine — engine oil leakage

hi hello sir honda shine bike service very very poor. eingene oil leekage bike purch; PRACANNA HONDA TIRUPUR PLS MY MOPILE NO:[protected] SIR, i am going to consumar hort immteitaly service very very very bad immteitaly call

Simply go to consumer court and launch a request, they'll screw their happiness. i can't understand what u're waiting for,

Sir,

I am also unhappy with LODHA MOTORS customer service. I brought a byke name Aviator. sold on 04-08-08.
frame number ME4JF212G88009941
ENGINE NNUMBER JF21E 0034463.
color:--black.
I am really unhappy with the customer service. From day1 these people are making me to roam around their service centre. I got a problem with Kick start. They never resolved that. I fealt like these people are money minded. They want to grab as much money as possible from the customers.I fealt deeply hurt and unhappy with these customer service. Please...please so some thing with their customer service.
while purchasing the byke they told there are four free services available. First two services are done in proper time. Third service due to some urgent work i exceeded just 100km.(For 6000km we need to do the servicing). My meter reading is showing 6100km. Just 100km extra. These people are reluctant to do the free servicing, saying that i exceeded 100km. They want to do paid servicing only. that too they changed 750Rs. Is it the way to do business. Whenever you go they will tell some petty reason. they will never take care of the customers.
You may think i am paranoid. But not sir, From May2008 i am revolving around them to buy a byke. Whatever i am writing it all came from my experience. The above mentioned thing is only one scenario.To do one smple thing i need to revolve around them minimum three times.
Please sir do something. If you dont like your customers. Get out of the business. But dont torture people with your greediness. There are otherways to earn money.


Thank you sir for reading the mail
ravikiran

Dear Sir
I have purchased a Honda shine.
I am facing the problem
Mobil (Oil)leakage from the silencer and when I have given the complaint in the servicing center, they have informed us, Give complaint to the Head Office.
I have taken the bike from Honda Showroom Bhibaneswar, Saheed Nagar.
The Servicing is not at all good.
And even though the customer are giving complaint they are not bother about this.
Then What is the need of taking Honda.

Dear Sir
I have purchased a Honda shine.
I am facing the problem
Mobil (Oil)leakage from the silencer and when I have given the complaint in the servicing center, they have informed us, Give complaint to the Head Office.
I have taken the bike from Honda Showroom Bhibaneswar, Saheed Nagar.
The Servicing is not at all good.
And even though the customer are giving complaint they are not bother about this.
Then What is the need of taking Honda.
Infact if the problem exist, then definitely I will sue them.

Dear Sir
I have purchased a Honda shine.
I am facing the problem
Mobil (Oil)leakage from the silencer and when I have given the complaint in the servicing center, they have informed us, Give complaint to the Head Office.
I have taken the bike from Honda Showroom Bhibaneswar, Saheed Nagar.
The Servicing is not at all good.
And even though the customer are giving complaint they are not bother about this.
Then What is the need of taking Honda.

Am Mr. Naick from Hyderabad. I have purchased Honda Shine from Prathul Automobiles Pvt Ltd, Rajbhavan Raod, Somajiguda, Hyderabad. I have a problem when the bike is delivered and imideately i informed to Show room executives, they simply told after 1st service it will be cleared. But 1st service it is not cleared, second service it is not cleared and Third service also it is not cleared, again i have gone to Servicing Engg. what is the next channel to get my bike ready with out any problem. They are not giving any solution. so i am trying to approach the company heads. When the manufacturer can't able to provide good service to their customers they what is the use is the use of that product and also geting bad impersion from the customers. What i want to say is The servicing provided by Honda Dealers is very very very worst & and also its true they can't do well with the bike problems, i request manufactorer to give dealership such like these fellows. Until that the customers wont satisfy with their bikes.

Thank u,

Pleasae respond for my complain

Honda Unicorn — poor post delivery customer service

its is disappointing for me to state that the level of honda post delivery services is really unsatisfactory.i bought a honda unicorn from rewa(m.p) last month and its tachometer is not functioning and honda dealer has completely failed to entertain us in this matter.adding to that they have also delayed the insurance and registration documents delivery.they always look reluctant to support there customer and there behaviour is also not upto the mark. they keep postponding the matter to the frustrating level and its the last option left for me to mail to here.i sincerely seek your co-operation in this matter and any kind of help from your side with highly be regarded.

Honda - Unicorn — Very Bad & worst Service

Poor Service Of Bikes...charging more
I gave my Bike ( Honda-Unicorn) at Fortune Honda, Ranigunj, Secunderabad for 5th Service.
This time i didn't put more complaints even though I am facing some, as per my previous experience, they simply write what ever we say but they never rectify those issues this is my previous experience. They simply ignore all our complaints and do only the regular service that too with poor quality. Instead of rectifying the complaints they will add some more issues to the bike. As I said this is my 5th service, they made to visit them 3 times to rectify the post service complaints, to do this we have to spend our valuable time and for this we have take permission from the office.

They collected Rs.258 for FREE Service.

What I feel is they will do simply a water service that is also in a very careless manner, if we spend Rs.20 to 30 out side they will give us the wonderful water service.

Cleaning Process is extremely slow & poor result...no control over workers

Feel Ashame o[censored]r services.

Sir,
I have purchased one Honda Unicorn vehicle from the dealer M/s Hassan Honda, Pondicherry on January, 2007. From the beginning, I have given so many complaints to the dealer that Unicorn is not working properly due to engine problem. Even First service, I have mentioned that the engine gave more smoke with oil smell and noisy sound. Then, at every time I approached the dealer for repair, I requested them to look the engine problem and rectify the same. But, they have not responded and informed orally that we will see the engine till the vehicle run atleast 7500 km. Now, Unicorn crossed 21, 500 km. Still, the dealer has not cleared my doubt and rectify the engine problem.

As and when I approached for any repair, they orally informed that the spares to be replaced. Still my vehicle is not working properly even though I changed the spare parts as per the advice of the dealer. Hence, I am not satisfied the service of the dealer.

In this connection, I request you to kindly look into the matter immediately and instruct the dealer M/s Hassan Honda, Pondicherry to replace my vehicle, as I am not in a position to bear more cost for repair charges.

Thanking you,


Yours faithfully,

(R. RAVISANKAR)
Cell:[protected]

i want to buy honda unicorn bike.. but the honda showroom says that it has take more than 2 month waiting...

I too very humbly request HMSI to start a good service station here in kollam, kerala with expert hands.
VAHINI MOTORS, kollam is the worst service station in kollam with the worst service personnels in the world. My request is not only for the customers but also for the sake of HMSI . I promise that if HMSI is not willing to give a new dealership here in kollam then no people here in kollam will be willing to purchase any products of your company due to the bad name of your dealer. So think twice before going to VAHINI MOTORS. Customers approach VAHINI MOTORS only because they have no other choice of purchasing a HONDA product.

Honda Unicorn — worst dealer service

Hi I have paid lot of money to service my unicorn at EVM Honda, Vytilla, cochin. They happen to be least interesed in giving a thorough checkup in and out to recitfy the reported problem. The customer support manager Mr. Abilash and Service Manager Mr. Sudheesh Mohan are two capable men but at the wrong place. I myself had been adviced to stay away from them owing to pestering them repeatedly with complaints.

sir, This refers my purchase of HONDA UNICORN motorcycle from HONDA authorised main dealer SMS AUTO, T.N.Mukherjee road monoharpur, dankuni, hooghly. I have purchased the above motorcycle because of HONDA's tradition of quality material & world class SALES & SERVICE.But your dealer care a pie of great HONDA's reputation and goodwill.Your above associate seems to believe in promt SALE but hopeless SERVICE.Please note that more than 16 days have passed, I purchased the above motorcycle which is lying IDLE in absence of registration and alleid papers, because of the casual and careless attitude of your above associate.I expect you to maintain and keep up your great tradition of sales & service as ever Disheartedly yours Goutam jaiswal email:gautam.[protected]@gmail.com

not vahini motors even john honda at puzhakal(thrissur) are same in case of service matters; the company is intrested in selling units but not able to satisfactorily delvier the post sales service

I have a honda cb unicorn (2012 end model). During the first two months itself i start feeling some issues wid the bike like frequently loosening of chain, some sounds while making turn and above all while braking i used to feel some jerk and sudden braking action, whirling of bike while applying sudden brakes. I contracted the service centre (CBC Honda, Pattom, Trivandrum). The service technician repeatedly told me that this is not a major issue and will be rectified wid time by its own.

Although i used to get the chain tightened frequently from local repairs. Now all my free services are over after 1 year. Now this time when i went for bike servicing i was told that the ball and cone part is gone and needs to be repair and otherwise this can cost whirling while applying brakes and even he told that the disc plate is having a small bend and disc brake set needs to be replaced.
i am shocked since till date wen i was telling all dis things no one paid attention and now they are saying my words.

I don't know what to do.
Is this the way to deal with the customer.
Kindly help as this problem persists in the initial conditions itself are not due to aging. I am feeling like getting cheated. Kindly help me in this so that i can also proudly recommend the same to others.

" I told them during first service and they convinced me that the issue
is not a major one it will be settled on tyour frist Service. They told
tightened its fork. Tic Tic sound had gone and new problem raised. Bike
will zigzag on even straight roads. Handle is not steady. It will went
to left and right. we r unable to ride it safely in city trafics. I
again told the same complaint on second service and third service.
Nothing specially happened. Exept the will over tight or Loose. I
repeated my complaint on fourth service also. Nothing specially
happened."

I had exactly the same issues with my cb unicorn 150cc bought on 2014 december . Also i had same experience from the service centre PEE YEM HONDA Payyanur, Kannur. I had approached them with the same complaints after the 1st service onwards and they said that they couldn't find any problem and its just my assumption. then they 'over tight or Loose' the cone set. Now the free service is also over.

Also they had charged 'serivce charge' of 100 rupees for changing some damaged bush(from handle) along with the cost of bush during 1st service ( the bike ran less 400 km only). and they said it is not covered in the free 'serivce'.

I also agree that honda's service is the worst.

jerking and sound

50km above ride than jerking and sound

Hi,
My name is Rasa Murthy N, residing at 16/47, Thiruvengadam street, Periamet, Chennai-600 003.
I had purchased New Honda Shine (Geny Grey) vide regiseteration No. TN-04-AM-5618 through JSP Automotive invoice No.14IN01815 dt.[protected].

I gave my bike for service with your authorised service centre at JSP automotive Choolai, Chennai, for the following problems and despite kept the bike for 2 to 3 days at your service station but the problem still persists.

1) The chain adjustment - While driving the chain making noise and itching at the chain guard. Your service team has told me that nothing wrong in that . But i am worried to ride my bike with this noise.

2) The main and major problem - Handle is too tight and while driving my both hands are getting heavy pain. even after your service floor manager has spoken to me and he personnaly checked the problem but still it is not yet sorted out .

I am really fed up o[censored]sing this bike with in 9 months.

I would request you to kindly arrange to replace my bike with immediate effect.

Thanking you,

Yours faithfully,

N Rasa Murthy
Mobile No.[protected]
email id : [protected]@yahoo.com

I have given servicing my HOnda Activa in Adayar Chennai Showroom. The service is poor. They just washed and gave it to me, while delivering i saw crow pissed on my bike seat and the delivery person not at all bothered to clean that even after i asked to clean. I wondered after servicing new problems from bike got generated. Please dont buy this bike at all.

dear sir/madam,

i sagar m. bhanushali resident of dahisar-mumbai has gone for servicing of my bike(unicorn) at your authorised service centre located in kandivali(w)-mumbai on 23rd of april. but after receiving my bike i found sone dents and scratches on it. as i collected my bike in evening and in hurry i noticed the changes next morning, i informed the same to the service centre. i was asked to go there and meet the person who attended me last day. i was said that nothing can be done as it was not there mistake, i must have checked my bike before leaving.
now i request you to let me know where will i find a solution of my problem. kindly reply to my query as soon as possible. hope i will get a favourable responce.


thanking you.

sagar m. bhanushali
[protected]

I purches unicorn in pandharpur. service of your people is very bad . I seen that some customer reject to buy your veicle bec your service including solapur service station.so plz concider that point in case of your business. mob [protected]

Dear Sir,
i have 1 no honda city registration no DL 3CAK 1238, my both orignal car key has lost with the remote, i have to know how i get the key with remote. kindly send the response how do I.

Honda Activa Complaints - Unsatisfactory Service from Service Centre (Sai Point, Pachpakhadi, Thane, Maharashtra)
View all Honda Activa complaints
Honda Activa
Posted:[protected] by Rakesh M. Patil Send email


Unsatisfactory Service from Service Centre (aditya honda at vasai ambadi road, Thane, Maharashtra)
To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
GURGAON DST,
HARYANA,
sir i have already register my name for new honda activa deluxe bike in 21/09/2009 from aditya honda and they give us 90 days for waiting list they said that there is a chance of getting bike early than waiting list also . i have seen that many people who have resister their bike after my registration have getten their bike
when we have contacted to sales manager they says tht due to delay of production . due date was late its not our problenm its company fault we cannot help in this issue .when we have contacted other than honda delar they says that while paying your amount you will get your bikes in two days and in 15 days you will get you paper registration
so sir please look in this matter and sent us a mail

Hero-Honda CBZ bike — No good support

I have purchased Hero-honda CBZ bile in July 07 from SAMRAT motors satara, Maharastra (very first dealer of H-H for SATARA district). Soon after i bought the bike i came to know that some unusual sound is coming out from rear wheel whenver i apply the rear brake.I immediately report this complaint to dealer. His man looked in the matter and fixed it and told me that one of its small part has been reversly fixed.( As per my knowledge there should not be such a part designed which can be fixed in a reverse manner..i surprised.) Temporary i feel the sound has gone and it is fine. Again next day i found the same problem but i could not report immediately as was working in PUNE (125 kms away from SATARA).This time i went to them and told about the problem and even i demanded to replace the wheel (they refused).
This time the have done something and fix the problem ( they have not informed what was the problem and what corrective action they have taken)
After few days again the same problem arised.Now i was getting angryon them. again i took my bike to them( To take bike from Pune to satara and back costs 500/- and its a tiresome job to drive 250 kms long in a one day) This time again i requested to change the wheel and told them each time it not possible (timewise and moneywise) to come from pune to satara for this problem. After hearing this manger replied furiously " i do not care from where you came and how much trouble you face. We will fix the problem only". I have spend near about 1500/- to get the wheel replaced.
I think this kind of dealers behaviour will ruin the reputation of the company. I would request the company officials to watch on such incidents and do not let this hapen again. Do not think that CUSTOMER is GOD only till he/she buy the bike.

Please report the matter at once to the company.
Keep writing to them through e-mail.
I had similar problem with my TVS bike years back.
The company people came, inspected and verified the matter and finally reimbursed my spending.
J.R.

HERO HONDA/CBZ — Am not getting the bike

I have book the new CBZ bike in the CHENNAI NAGAPPA showroom(45 days ago) but till now am not getting any response from dealer.Zero customer care from hero honda