Honda Cars India Complaints & Reviews

Hello Sir,

I am Ujjwal Das purchased a Hero Honda Hunk Special Edition from Vinline Engineering Pvt Ltd in Kolkata on 1st May, 2009.
My Bike Engine No is KC13EC9GC03483.
My Bike Chassis No is MBLKC13EC9GC03640.

Now when I went to 30th May, 2009 to Vinline authorize service center for first service (613 KM runs).They told me to purchase Honda 40 + engine oil. But I carry ELF MOTO 4 FUEL ECO 10W30 engine oil. Then they serviced it but Service Person written beside of 1st free service page that 40+ not used.

Now When I went to 19th September, 2009 again to Vinline authorize service center for second service (2278 KM runs). Agin they insisted me to purchase Honda 40 + engine oil. But again I carry ELF MOTO 4 FUEL ECO 10W30 engine oil. Then they serviced it but Service Person written beside of 2nd free service page that Warranty of 3 years shall not applied.

My question is that I have to purchase Honda 40+ engine oil for free servicing time. Otherwise My warranty would be removed? I cannot purchase same grade engine oil from outside and then used it to my bike

Please Let me know.

Thanks
Ujjwal Das
+91 [protected]

sir,
I want to log a complain against Bhalai Motors, Dhangu Road, Pathankot-145 001...the agency's contact no. is[protected] &[protected]. I have booked one honda activa (purple colour)at the above mentioned agency on 31/07/09 with cash payment of Rs. thirty fve thousand at the time of booking i.e 90% of payment was made by me in advance as the scooty costs Rs. 40046 in total. the booking was made in the name of Mr. Rahul and our booking no. is 160909.They have given 40 days time( in written) at the most at the time of booking for the delivery of activa scooty to us. from that day till 19/09/09 they never called to me for any delay in the delivery...it is only i who use to phone them off and on.....but every time they use to talk very rudely. on 47th day after utter compulsion by me...they said that i[censored] want scooty today u can take some other colour (aginst my choice) of honda activa. but i refused...after that i called them twice...they told me that u have to wait still but not told for how much time. besides they won't allow us to talk to agency owner.....today (19/09/09) 51th day has passed from the day of booking still we never got any call from agency nor we know when we will get our scooty even after making 90% of payment. this is very harrassing for me that i have to wait for such a long time....

hope i will find full cooperation from you

thanking you in anticipation
Anjali Targota
kathua (J&K)

Dear Sir

I booked Honda Activa on 9th Aug 2009 at Jayana Auto Agency (Sudhirbhai) - Borivli (Mumbai), & took Delivery on 14th Aug 2009 (On Janmashthami). Vehicle is Honda Activa 110CC.

In a Month time only i got fustrated with it. Reason for the same are
1. Delivery of Vehicle given to us on 14th Aug 2009, but as per Warranty book, Vehicle mfg & taken out from Company in first week of July .
when i went for first service, as per date mentioned in warrenty book, one month was already completded but actully based on Delivery Date (Delivery taken by me) was not completed. Bill of Dealer (Jayana) is Available with me & having Date of 9th Aug 2009.

2. From the day i bought Vehicle it has Starting Problem. In one month, i have shown Activa to more than 8 Mechanic & almost spend Rs 2000 behind it. Also when i went to Dealer, he is not taking responsibility of get it done. I am not at all happy with dealer & its Service. I paid Rs 300 to Honda Service centre (due to Date issue). At the time of Service i have highlighted problem to Service centre but nothing happend.

Now i am not getting any help from Jayana (DMA), Service centre, its a Direct Request to company to solve the problem

If possible, Request to replace the same.

Request to Guide on the same.

Before I loss my faith on Quality of Honda & need Assistance!!!!

Contact[protected]

Sir,
I am Sanjeet from Jind. Now I am working in Rewari. I've Honda Stunner No. DL-4SBQ-0362 registered under the name Reetu from Najafgarh.
Last week a person unlock my bike and go away with his own key of another same bike. He came back after some time and said that it is by mistake i 've taken your bike sir.
Now the question is " what is the security of my bike now" this may be happen in future also with some theft purpose too.My contact no is [protected].
I've a lot harashment due to this act. I am going to Consumer Court and give the application for the Claim against the matter.
Sanjeet Kumar

I have given my Activa to M/s. Fortune Motors Pvt. Ltd. Neredmet Hyderabad. I have clearly stated to the concerned Service Engineer that to replace Bore,Piston,Valves,Begin and if necessary Crank also.The Service Engineer after Checking my vehicle after opening the piston head cover and other instruments that the total expenditure will not exceed Rs.[protected]. For which I have agreed to get the scooter repaired with an additional work of Self starter.For which additional 1200+ labour charges.
In the receipt counterfoil the date of delivery was 11.09.09. However they ultimately informed me on 16th to pay Rs. 13,000.00 and collect the vehicle. During this period there were calls made to say sorry for the delay,sorry for the delay,but never they mentioned that the repair bill is going to be so much. Now I have decided to not to take the delivery and instead seek legal help.There were no calls made since my departure to my Mobile No.so far even after 24 hrs. passed.
Vehicle No.AP 28 BA 4536 vide job card no.49563

Today i went to Honda activa showroom which is located in Main Road, Ranchi Jharkhand to book one activa. but they did not booked the activa for me because i was giving Rs 20,000 in advance and i said that i left over amount i will give at the time of the delivery of the activa and after 5days i will buy that product but the refuse and said that it is against our company policy and have to submit the whole amount at the time of booking only. I bought two activas before also but never faced such type of situation. and when i asked for the shade card they straight away said that they don't have the shade card.. showroom do not have proper seating arrangement even. the customers have to stand and wait for their turn to come.. they do not even ask their customers for water. I am totally disappointed with the behavior they showed and they are totally biased i mean there are different policies of some customers and different for others but i think they don't know that all customers are valued customers........

I had given my Hero Honda passion(Red & Black color) for repairing. I had meet with an accident which caused some damages to the bike so as a authorized company service center i had given my bike to Pratham Motors Pune. The staff is not answering to me properly. I had asked many times that whats was the estimate amount (repairing amount) but they always said you talk with your agent we don't know or gave some weired reasons. The staff people tell me that sirg don't worry insurance gaddi hai it will take months. They took around 15 days to repair my bike.

This is not good on the company name like Hero Honda whose staff is misbehaving with people & not giving respect to them.

hi,
my unicorn is a 2007 model, from the very first rainy day itself i have problem riding my bike.
It stops running when thier is either rain or water logging in the roads. I have complained several times to
the authorities (marikar honda Trivandrum).
they have not yet figured out whats the real problem is, pls some one find an answer for this problem.

As done every time, the timely service of my Honda Unicorn Vehicle is done at EVM Honda Service Centre Kaimanam, Trivandrum. The washing of vehicle is very poor. They use to water the vehicle and spray diesel over it, the reason, of which is obvious. I was compelled to take AMC of the vehicle, for which I am not getting adequate service. I am planning to go before appropriate forum for getting justice.

I have bought Hero Honda Hunk on 31st Jan 2009. After its 2nd service there is sound coming from the engine. When gone to the hero honda workshop they said that there is no engine oil in the bike. They said that from where I have done my last bike service the persons does not changed the oil. After that they rectified the problem by changing the parts in the engine. But now I am having starting problem in my bike. I dont know what they have changed in my bike engine. Also they do the service it does not seems that the service is being done. Only they wash the bike.

I have shown my bike to a local mechanic he says that there is problem with the valves in the bike.

I recommend people they donot buy hero honda hunk.

There is a long queue at the service centres. In my view you must stay there while having your bike service done. No one can trust there peoples.

Dear Sir/Madam,

I have booked a Honda Activa white Colour through G.S honda, authorised dealer for honda vehicles at jalandhar(punjab).

The date of booking was 21.07.2009, the delivery time told to me at the time of booking was 30-35 days.

After a repeated follow-up procedure now I am told that earliest possible delivery is only after 18-09-09 i.e more than 50 days which is a clear violation of said terms at the time of booking

It is actually such a pity that not only the dealer but also the company itself is simply disgusting.

Hope I get support and co-operation inthis regard from the forum

Thanks & Regards,
neha rikhi

I have purchased Hero Honda Hunk on 31st AUG 2009 in Faridabad and Rain started on 10th Sep. I am unable to keep this bike get started in rain. I have to daily up down from delhi to Faridabad and even after pushing the heat applier for about 10 minutes, the bike couldnot stay started for 10 minutes. I donot know what the problem is. I have to push the bike in the middle of any jam and red light, once this is stopped.

If any one have any resolution to this problem, get connected at [protected]@gmail.com. I have to go to the service centre with in two-three days.

This problem also occured with my previous Hunk Bike which I sold out at Hyderabad.

If there is no resolution we all can meet and go to the Consumer court.

I am Assit Manager in Automobile of Two wheelers (Working in M/s Jay Ushin Ltd from 10 Years)
my no.-[protected]
Complaints :- i Purchase before 9 month

1. ign Lock not Working /not lock

2. Fuel Tank Paint Peel off. (Paint remove)

3. Seat not lock ,

4. Breake Probleam
5. Other More Small probleam

I ordered Honda Activa in Hyderabad dealer, they were mentioning waiting time as 75 days - I do not understand why there is such a long waiting time to deliver the two wheeler scooter

Hoping Honda company will take necessary action to get this issue resolve

Thanks,
Venkat

NEW PURCHASE HONDA AVIATOR .
Less Mileage and Self starter problem and more

This is to bring to your Kind notice about the problems regading My HONDA AVIATOR.i purchased the AVIATOR scooter from dealer krishna automobiles ludhiana.aviator black on 17/07/2009 vide recipt no: pr00896.by cheque.i purchased this vehicle for my wife.
Just a month after delivery of the vehicle, my life became more problematic. It got stopped in middle of traffic due to self start problem.after first service i face these types of problems.
scooter starts only by applying choke.No matter if i try to re start after 30 minutes.
2)Max mileage it gives was just 32.(even on long drive with out any traffic).
3)When i apply brake during idling the engine sound was different.tik tik tik
my wife went to drop my kid to school.but on road aviator stops automatically .self start was not working.kik function was not working.my wife and kid suffer from that.scooter all functions was totally stopped.my wife inform me for this problem.i immidiatly inform to company .but nobody reach on spot on that time.it was very difficult for me to manage it.i continue to inform the krishna honda company manager or service executive many times after that one executive from service centre krishna visit to my home and checked all problems.after 1 hour he change one part that was self start box type i dont know exactly.it was just like switch type small box.he transfer this fuction box from his old aviator.then my scooter starts.i already many times calls to krishna for less miliage and starting problem.but no body bother .it is new and only 350 kms run. i request to honda manager ludhiana to change aviator and give me the new one another product.i only buy this product on the name and fame of honda company.but i dont know customer service is poor and this aviator is older than new i feel.if the new honda aviator giving the problems then i dont use it for infuture problems .so i again request to you give me my money back or exchange with honda activa.please response me soon.this scooter on the name of my firm shine tour and travels. engine no: JF21E0143730.INVOICE NO: 09IN00652.PURCHASE DATE:17/07/2009.

SHINE TOURS AND TRAVELS?(REGD)
LUDHIANATravel Consultant: MR DEEPAK KUMAR.
42 santokh nagar shiv puri st no4.ludhiana.[protected],[protected]

I had purchased Honda City Exi from Deccan Honda, Aurangabad. After about 6-7 months,
when I was proceeding to Pune from Aurangabad one of the tyre got punctured. When I saw
and shown to the Mechanic nearby he told me that side wall of tyre got damaged extensively and it is due to manufacturing defective. On arrival from my trip I immediately contacted to Deccan Honda service station at Aurangabad, who initially flately refused to see saying that it cannot be a manufacturing defect and thenafter he said Honda Company had nothing to do with it as it is tyre Co. who is responsible. When I said to them that I had no concern with Tyre Co. as tyre was provided by Honda and on my insistance oftenly, ultimately Service Centre sent tyre to MRF Co. for inspection aND it returned back with a cyclostyled reply that it is not a Mfg. defect and it is your defective use. Thenafter I again contacted to Honda Cars Seil Co Ltd. on web site. But unfortunately no response is given except MRF Co's representative sent me a mail asking my appointment for inspection of tyre as he was at that time visiting Nasik. I had given appointment but nobody came. This had happened priot to 4 months. Thenafter I had contacted time and again to Deccan Honda Service Station but no fruitful reply, not even acknowledgement of my complaint.

Because of this I have to put tube in tubeless tyre and get it worked.

Kindly investigate the matter and do needful in the matter.

Thanking you,

Yours faithfully,


Vinayak N.Upadhye
Advocate High Court/Notary Public
[protected]
Landline:[protected]
2 Akshya Estate Dashmeshnagar
Nr.Rathi Towers, Opp. Shiv Mandir,
AURANGABAD- 431 005

DEAR SIR,
HI MY NAME IS RAMESH JETHVA & I DRIVE YOUR PRODUCT HONDA ACTIVA LAST 1 & HALF YEARS, AT THE TIME OF DELIVERY COMPLAINT GIVEN MORNING TIME STARTING TROUBLE, YOUR SAI POINT HONDA(MIRAROAD) TOLD ME YOUR USAGE IS VERY LES THATS WHY & NOW I WILL PUT NEW BATTERY AFTER SOME DAYS AGAIN BATTERY IS GONE, AND I INFORMED YOU MY BIKE USAGE IS DAILY 5 TO 6 KM PER DAY.
NOW MY VEHICLE KM IS APP 6500KM AND RR BRAKE LINER IS JAMMED & NEAR BY NO SERVICE STATION SO IAM GOING TO MY LOCAL GARAGE & HE TOLD ME YOUR BRAKE LINER IS BROKEN SO THAT TIME I WILL PUT NEW ONE BUT IT IS YOUR PRODUCT FAILURE SO LOOK MY SHORT MESSAGE & REPLY ME
MY ALL SERVICE DONE BY SAI POINT HONDA(MIRAROAD) & CHARKOP &

I gave my scooter, Hero Honda pleasure, for repair at Millenium Motors, Bangalore. My scooter number is KA51 R 9709. I gave this on 25/7/2009. Job card number is 2676. A few plastic parts were to be replaced. Now it is more than 1 month has passed. The service center has not replaced the parts. They also sent me a SMS that scooter has been repaired. When I reached the service center, the parts were not replaced. I have to go back again. There is very poor response from the service center. There is no one who can give a satisfactory answer as when the scooter will be delivered. I only have to search and call the people there. When contacted, they say that parts are not available even with Hero Honda.
Has Hero Honda stopped the production?
How can it be possible that parts are not available when hero honda is producing and selling millions of bikes?
Is this the kind of service we expect from a company like Hero Honda?
As a customer, I am really tired now and do not know what to do. Without scooter, we are facing a lot of problems. My wife has to use auto every day and it is costing a lot
I am now seriously thinking of registering a complaint with consumer court

RESPECTED SIR,
I HAVE HONDA SHINE NO GJ 25 D 830
I HAVE GIVEN IN SHOW ROOM OF HONDA IN PORBANDAR FOR ENGIENE FAULT AT THAT TIME THEY ACCEPTED IT BUT NOW NOT RESPONDING KINDLY TAKE IMMEDIATE ACTION.
MY BILL NO IS J.C. NO 262 DATED 27 AUGUST 09 AND I HAVE PAID FUU AMOUNT..
IN ENGIENE KARNK PROBLEM IS THERE WHICH IS MADE BY HIS MECHANICAL OF
LAABH AUTOLINK PORBANDER..
WAITING FOR REPLY..

i had bought hero honda cbz xtreme from JCT motors trivandrum kerala on february 2009. after 2 months of purchase i had problem shifting the gear especially to the 2nd gear. while slowing down the bike and shifting to the lower gears it doesnt fall correctly gear slips most of the time.
another problem is that there is oil leak and some sound comes from the front of the bike like striking two coins while riding in the 1st and 2nd gear
the showroom guy had told me that i would get a minimum mileage of 45kms but im getting only about 30
the bike has completed 1300kms and 2 free services .each time i told them about the problems and they said that they had fixed it but to my disappoinment none of the problem has been rectified
hope that hero honda will do the needful
thank you