Honda Cars India Complaints & Reviews

Hi

I gave my car for servicing to Capital Honda in Chennai on June 30th, 2009. After a couple of days of driving the car I noticed that the car was not picking up speed in the second gear occasionally. I sent the car back to them for correction but the problem did not happen during the test drive and they claimed that there is no issue with the car.

Since then I have been facing the issue. Earlier it used to be occassional but now it has become consistent. I sent the car back to Capital honda on August 13th for re-inspection. This time the problem did show up in their test drive. I was in for a shock though when the service advisor told me that he needed three days to inspect the vehicle since the problem occurs occassionaly. Only after test driving my vehicle for 3 days, they will be able to tell what the problem is!

I found that to be very suspicious and asked the service advisor to put me in touch with his manager, which he refused to do stating the manager was on leave.

This is not the first time I have received poor service from capital honda. Earlier once, they asked me to change all the tyres of my car (3years old). I did that. After 6 months, when I sent the car for another service, the service advisor again advised me to change all 4 tyres! When I pointed out that all tyres were just 6 months old and Capital Honda themselves had changed them, he mentioned that it was a mistake on his part and the tyres are good!

I think there is a lot going on behind the scenes at Capital Honda. I used to give my car to them because they were prompt in service and arranged for pickup/drop of the vehicle and hence very convenient. However, the current experiences seem to indicate that the actual servicing of the car is poor quality and they dont have competent technical staff to provide the right opinion and fix issues reasonably.

Regards
Vishal

BRAND NEW HONDA CITY PARTS ARE GETTING RUST.


I purchase Honda-city Car on 17 april 2008, but within six month from the date of purchse i found some of the parts are getting rust.
I never think of this kind of image from your side. I contacted your dealer. but took photographs & told us to they will contact their Head Office i.e Hondamotors & will solve the problem. I waited for 3 months. But they did not solved the problem. After so many reminders they solved the problem with repainting the parts.

If required i can sent the photographs of the same once again.

But within 3 months of solving problem, the parts are getting once against rust. This time some more parts are getting rust.

sir actually I had purchased a honda shine on the name of my elder brother (md adil khan) at 06/08/2009 at the time i was very happy that we purchased indias good bike in the group of 125cc bikes. The bike is really very good. Your technology is also good not good but the best. But sir the problem is some service centres in bihar such as bhagalpur, arariya etc. Sir we are not getting such parts which we need in our bike such as shoccer . they told us there is no any guarantee on shoccer for any problem actually my shoccer become very loose and we are feeling jerkings very badly. Sir please inform me that they are right or wrong on my mob. no.:- [protected] or on my e-mail id. Sir if they are wrong then take an heavy action against them. Sir please sir. We are not rich people. Our economic condition is very low. And I am fully confident on you that you will help me. Sir please help very soon. thanking you, Md Faisal Khan

Dear Team,

I have a book a karizma in Laxmi Autos at Ullagaram[protected] Dt 11-Jul-09 but still now did'nt got any response from the dealer (Southern Motors,[protected] Nandanam) so kindly provide the solution.

Note: Southern Motor Dealer did'nt pick the call also.

Regards,
Jeyaraj Edwin.
[protected].

Sir,
I have paid full & final instalment to ICICI Bank in account of Two Wheeler Loan on Dated. 05.06.2009,
The Bank not issueing NOC to me for the same.
Thanking you.

Applicant Prem Lata Meena
Co-Applicant R C Meena
1411, Basant Vihar Kota -324009 (Raj.)
[protected]
[protected]

ear Sir/Madam,

This is to bring to your Kind notice about the problems regading My HONDA AVIATOR.Inspired by the Ad, i purchased the AVIATOR scooter from one of your authorised dealers M/S HAIKU MOTORS PVT LTd, DOMLUR, BANGALORE on JUNE 5th, 2008 under regn no. KA-03-HC-3363. ( Eng no.JF21E0022438, ChASIS NO: ME4JF211E[protected].
Before stating my complaint I want to tell a few things about me. I was driving all type of Two wheelers from age 14 itself.On Sep 2007, i miraculously survived a train
accident.But both my legs are severly damaged.approx 7 lakhs was incurred on treatment.Now i can hardly walk just 50 meters.Since i cannot ride a geared vehicle i bought this scooter and was driving at my own life risk.

Just a month after delivery of the vehicle, my life became more problematic. It got stopped in middle of traffic due to spark plug malfunction. I dragged the scooter
for one km to reach the nearest Honda service center located at Domlur. I got it repaired and that problem was resolved thereafter.

But It Given me some long persisting problems like.

1)Scooters starts only by applying choke.No matter if i try to re start after 30 minutes.
2)Max mileage it gives was just 32.(even on long drive with out any traffic).
3)When i apply brake during idling the engine sound was different.

All the above problems persists even after three servicings and continous speaking to the servicing personnel.

I has to travel 35-40 km daily.I cannot commute with out scooter to anywhere.

so please take necessity action and make my life go smooth.

Best Regards
Rajesh Kumar G
NO:39, 26th cross,
Muniswamy layout,
Ejipura, Bangalore-47

Would like to know after how many years one need to change the Carburetor of Honda Unicorn????
I was having starting problem with my Honda Unicorn and also it gets stopped after going few meters.
I called a service station person and asked him to pick the bike from my house.
After that I got a call from service station and I was told that my bike is serviced as I have told them but they are unable to set the mileage but...

Dear Sir/Madam,
My wife purchased new Honda Activa (MH12 FM16) thru'. M/s Aero Wheezs, Pune (who is authorised dealer) last month after doing a bit of survey on it but there are problems since begining
1) It took more than month and many follow ups to get delivry after paying full amount.
2) After 1st free service vehicle started giving problems like less pick-up, poor milage, running with slow speed etc.
Tried to sort out problems with dealer M/s Aero Wheezs, Pune but in vain as they are not have capable.
Personas working there including managers are not knowledgeble and not willing to sort out problems, they only try to fetch money, I met with many customers with similar problems.
Please do needful.

Thanking you,
Sunil Ransubhe

Dear Sir

This is Bapan Deb from tinsukia assam I purchased a Hero honda glamour on January 2009. After one month i found a sound from engine i complaind in first servicing but after few day again i got the same and a new problem found fuel overflow. I had cmplaines for that in 2nd servicing. They charged for curvator washing and again i got same problems now they suggest to change the curvator and I have to pay for that Rs 1500/-. If I have to pay for change the parts within the warranty period than what is meaning of warranty. So I request to your kind self you please look into this matter and do the needful

With rgds
Bapan Deb
[protected]
Tinsukia Assam

Hi I am Chandan chakraborty from Dhanbad Jharkhand. I have purchased a New unicorn having Engine no:-KCO9E-1076316 Chasis No:-ME4KC093F 98074910 Date of purchase :-06/07/2009 from Gopalka Honda Dhanbad Jharkhand.it is disappointing for me to state that the level of honda post delivery services is really unsatisfactory.i bought a honda unicorn from Gopalka Honda Last months and honda dealer has completely failed to satisfy me with my new bike's issues at first servicing .

My complaint is on the first week of purchase itself when i felt pickup is not going over 60 kmh and engine giving humming sound . I told to service supervisior Mr. chandan within 5 days of purchase about the issue and they convinced me that the issue is not a major one and it will be settled on your frist Service. They told me the typied is slidely tight and carburator got some carbon inside .

Nothing specially happened in first service and same problem is occuring till date . Really fed up with the kind of service provided By Gopalka Honda. Please think of your customer's Time, Money and Safety.

i want know from your side that if this problems are occured in bike after a day of purchase.how the PDI department have paseed this type of vehicle with stamped PDI OK or PDI checked .
if the same problem continues with my bike for more than one week from today i have to go consumer forum court for this type of service. they keep postponding the matter to the frustrating level and its the last option left for me to mail to here.
expecting responsible response from your end and request yout to do the needful AS soon As possible

Regards:-
Chandan Chakraborty
Mob:-[protected]
Dhanbad

Dear Sir,
This is to bring to your kind notice that for my ACTIVA, I had purchased an Exide battery on 12th Aug 08 . The battery was alright for initial 3-4 months but then the self start problem started to occur in ACTIVA . We got the battery checked from the retailer to trace the fault. The battery was declared to be without any fault by the Exide office. The battery worked properly for another one and a half month after being charged by the Company.
When the same problem persisted then we approached ESS ELL Motors (your distributor in Dehradun). They checked the battery and told that both the charger and the battery are at fault and both needed to be changed. Thereby we bought a new charger from ESS ELL Motors.[ESS ELL INVOICE NO 09IW00537 dated 18-04-09] . As battery was under the warranty period, we gave it to Exide. The battery was again checked and was certified to be OK.
Again the same problem regarding the self start in ACTIVA started. We approached ESS ELL Motors for inspection of problem. They told that there is a Carbon on contacts and cleaned it. After that it worked OK for a few days and then the problem started again. And again on contacting ESS ELL, the ACTIVA was serviced and a certificate was given ensuring that the vehicle is not at fault.[INVOICE NO 09IW07156 DATED 16-07-09]
After a few days of servicing the same problem persists even today. Now I am not willing to approach Exide retailer as we are afraid that by this time battery might have got damaged due to non removal of fault .Further, if we replace a new battery, due to negligence on your distributor, the new one may also run out of power.
I would be very grateful to you if could kindly look in this matter.

hi, my name is krunal p patel
from Surat
state-Gujarat
customer of Honda shine.
no. Gj-05-fj-2040.
purchase date[protected].
on that day 2 till last[protected] i m very tired because of purchasing of your company vehicle.
very bad vehicle,
very bad service,
very bad spar pates,
very bad response

on today my vehicle is not good condition.
because of dealer service is not setisfaction.
my vehicle stearing problem is not solve
by the dealer.he every time say to me that u re problem is solve . i check my vehicle and say ok. but after 2 or 5 day the problem is come back. many complain i do 4 this. but they cant solve forever.
i also complain in haryana . they just do formalities but not sure 4 solving a problem,
last d 22-07-09. my vehicale run in just 1or 1.5 feet in water of rain. same time and same place my other vehicale is also run in this. but when we cross it shine is not run in any gher. bike is still start but no run.on that place to my home i reach with my bike at list 5 km.
next day my home 2 work shop of company at 2 km away from my home.
i reached there and saw the problem
one mechanic saw it and say the clach wire is tiet and he losse it. then muy bike is ready this day date is[protected].after
2 day d:[protected].in early at moring mu bike is stopped again.and my father tell me at evening and i call emergency no of dealer they came and take my bike.
d:27/07/09 monday they tell me that clach plate is burning and it will be remove.i ask a qustion to u that in one year clach plate gone?
and clach plate is not work then how can bike run on 2 days about 80 km .
and always when i show my staring problem a mechanic say ye itna to rahega zayda karege to begadjayega.
not only free service but after 2 or 3 days i always come with a problem in bike. on last service he say y're front jumper oil is less and chain cleaning, engine oil also change . i change every thing which he say 2 me.
every service i do in authorize dealer workshop.
but they not service well any time in last 1.5 year.
d:27-07-09 . my bike service bill is 1023 rs.
and last service time the bill is about 350RS.
SO MY REQUEST TO U THAT PLEASE PLEASE PLEASE HELP ME.
when i expense money & time 4 my bike
then i get satisfaction from it.
but cant get it.
so talk with dealer any give me discount
on last bill.
dealer name is chakradhar honda.
adajan, surat.

Sir, my name is R.Subash. i had taken honda shine vehicle from Pressana honda show room in Tirupur(Tamil nadu) there is a gear slipping problem from the date of purchase on (09 dec 08) i had complained this issue for many times in the showroom on every service of my vechicle but there was no prompt response and rectification regarding this issue.so kindly make so arrangement for my vechicle. my vehicle engine number is JC36E-9294012 and chassis number is ME4JC366L88179177 and my reg no- TN 39 AT 6034 .expecting your keen concurence in this issue. revert the same.

I booked one Unicon in ARYA BHANGY MOTORS, N H BYE PASS ROAD, ALUVA on 13-07-09, they given the price including Insurance, Reg, Tax is 64850/-. But today I enquirer in MOTHOOT HONDA, ERNAKULAM, they given the price all including Rs.63912/-. Why this like different price for market demand product. Kindly clarify which is correct.

There is a interesting story between two:-
· One who is paying money to a company to getting trouble.
· Second who sitting in AC room and doing experiment on his vehicle.


I am having a problem in the AC of my car from 15 days. For solved out this problem I repaired my car from Honda authorized service center i.e. COURTSEY HONDA LALLY AUTOMOBILES PVT. LTD. WAZIR PUR INDUSTRAL AREA DELHI-52 (INDIA). But I don’t think so that my first visit to this authorized service center becomes a big trouble for me and also for my car. I explained each and every thing date by date.


Date: 25 May 2009
On this day I visited first time to courtesy Honda and I attended by Mr. Abhay Sharma. After checking the car he advised me for complete service of AC and for filling AC gas its all cost about Rs[protected] and to give delivery of car by evening. In evening I took delivery of my car and paid Rs 2672.00/- against invoice no-901407 (includes Rs 245.54 of another part not related to AC).
For 2-3 days AC was running ok but after that the AC stops working. After contact to Mr. Abhay Sharma he advised me to rechecked the car in workshop.

Date: 28 May 2009
I went again to workshop and hand over the car to Mr. Abhay Sharma for solved out the problem and diagnose the car in proper way. In afternoon he contact me and said AC main pipe nut is loose from where gas had been leaked and I tight this nut and I am satisfied now you may take delivery by evening.
But after 2-3 days same condition of AC would be there which was on first day. Again I contact him and again he advised to recheck the car.

Date: 07 June 2009
I dropped my car to workshop on this day. After two hours he reply that Main pipe line is faulty it had to be changed but now we don’t have it in my stock we placed the order to company it may take 3-4 days in meanwhile we filled gas in AC for temporary purpose and sent the car by evening at your door step. But they do not done any job it doesn’t matter.

We are suffering from the hot summer on those days but I think this is a part of good service given by an authorized service center to its customer.

Date: 20 June 2009
They picked the car from my home and send back by evening after changing the main pipe and also send the old pipe as salvage. They charged Rs 2292.00/- against invoice no-902146.
But after 3 days the same condition of AC is which was on the first day. Again I contact Mr.Abhay Sharma and he accuse that you don’t have given me enough time to check the car AC. If I don’t give enough time to him so what are they doing with my car by three visits?
It means that the main pipe is not faulty they have changed it to make money and tilting the pocket of customer. Lets go

Date: 22 JUNE 2009
Their driver picked the car from my home on 22nd. They kept the car for 4 days and gave no response to me about my car. When I asked they told me that we are checking your car, don’t disturb us; we are also having a lot of works.
When I complaint to HONDA 121 customer care (communication had been recorded with number[protected] on 25th they took action in hurry and changed the two parts of AC (clutch coil 38900-PWJ-Z01 AND 38924-REA-901).
Mr. J.R. IYER service head of Courtesy Honda contact me and said I checked the car personally AC is working properly and we sent your car tomorrow i.e. 26th
About payment of bill I accused to pay bill after my satisfaction or after one week to check the problem whether it solve out or not.
But I don’t need to wait for one week. After two days car AC system again failed its mean they are doing only experiment on car nothing else.
After five times, I got hyper and refused to present my car in workshop so they sent a technician to my residence but he failed to judge the real problem. When we again complaint to Honda 121 on 1st July Mr. Iyer requested me to attend the car in workshop for last time and I think a senior man who cross the age of 60 in automobiles they have a lot of experience but I am wrong he have experience only how to make money by changing a correct part.
Each and every time they are only thinking to make money not about the satisfaction of customers.

Date: 07 JULY 2009
I sent my car to workshop for last time but I got wondered when they said there is problem with cooling coil and they are ready to change another parts of my car. After complaint again and again to Honda 121 they contact me and said Honda are sending their engineers for check your car please wait for one day. On 8th July Mr.Iyer called me and said gas was leaking from suction nut we tightened it and also wants to invites you to take test drive at workshop. After test drive when I asked for delivery Mr.Iyer said this a department of Ms.Laxmi and she said first pay the bill and then take the delivery of car. I am not satisfied from their service, works and commitments so I wants to clear their payment after 4-5 days and after driving my car 100 km. But she refused to deliver my car without payment. When I asked to Mr. Iyer why he changed those parts which are not faulty he said THIS IS HONDA COMPANY POLICY AND INSTRUCTION TO CHANGE ALL PARTS ONE BY ONE WHETHER THEY ARE FAULTY OR NOT UNTILL YOU SOLVE OUT THE PROBLEM AND IF YOU NEED TO CHANGE THE ENTIRE SYSTEM OF AC SO YOU CAN BUT DON’T THINK ABOUT THE CUSTOMER AND HIS POCKET. I get shocked when I listen it. I called to Honda 121 about delivery so they said we are not involved physically in company policy about payment. So I had to give payment of Rs 10530.00/- against invoice no-902307 I am ready to forget everything whatever happens in workshop and to be happy, But this happiness only for one week. After one week AC of my car stops working and I complaint at Honda 121 on 16 July. No action is taken on this complaint till I writing this mail to you
I want to ask some question after this whole incident.

1-IS THIS POLICY IS REALLY YOUR’S WHICH IS SAID BY MR IYER?
2-DO YOU NOT NEED ANY TYPE OF CUSTOMERS SATISFACTION?
3-DO YOU THINK THAT CUSTOMER WILL USE A HONDA VEHICLE OR RECOMMENDED TO
OTHER AFTER THIS WHOLE INCIDENT?
4-For which part of my car I had to pay, for main pipe or for clutch coil in your opinion.
MY VIEWS:
I never used Honda vehicle in future after this whole incident and do not recommend it to other and there is lot customers who are suffering from this type of service given by authorized dealers.
Your’s dealers like

RAHUL JAIN
1030/68, DEVA RAM PARK
TRI NAGAR, DELHI-35
INDIA
[protected]
DL4CAB 3541 HONDA GXI

I bought the Honda Dio Bike on June 11, 2009. Since from that day am facing problems with tha bike.

On 11th June, 2009 i bought the bike from JSP Honda, Kukatpally. On 13th i saw the teflon coating was not done properly on the front part. So i went to JSP and got a reply that it is a small scraps nothing will happen. But i fought and they told me to leave the bike there on 13tha and i can take it on Monday as it was Saturday.

On 15th i went there but the parts were not changed. Again quarrel started and then at 8.35pm they changed my bike parts(they were having the parts but saying no stock!!) and gave back.
At that night while raiding i felt the handle bar need adjustment as my arms started paining. So i took my bike to JSP again on 16th and they advised me to leave the bike and evening i can took it back. i did the same. evening i took my bike.

Again on 18th of June i heard a blasting sound from the silencer nearly 3 to 4 times while raiding and i called the Manager of JSP Honda Mr.Kiran Gupta and he told me that he will be sending the person whom i have to give the bike and then after checking it they will give back the bike to me. I did the same. They finally answered me that bike is good but i have to maintain the same petrol bunk to fill the tank which even now am doing.

On 22nd evening i started home from my office and at the signal of S.R.Nagar i switched of my bike. Then after green, i started my bike, oh god...am raising the accelarator till the end but my bike didnt move even a single inch. Then i parked on the side of the road and called Mr.Kiran Gupta. After 45min two persons came, and they opened my seatings and tuned something... later on said that the tuning is not done properly. On that day itself i heard 4 blasting sound from my silencer.

Based on this kind of GOOD SERVICE provided by JSP honda, i decided to do my first service with Pratul Honda, Erragadda on 25th of June. They really did a good job.

On 28th june one nail pierced my back wheel and the RUFPUF tube is totally gone. So i put a new tube in Neredmet.

On 29th of June to 2nd of July i heard the blasting sound more that 15times and got worried and took my bike to JSP again. They hit the same bush by saying that i have to leave my bike there. I did that and next day 03rd of July i went to take my bike back. They replied that this will happen in all the bike, so i shouldnt mind that sound.

Again on 8th of July my bike didnt move a single inch after giving a full raise. I took that to JSP, they told it is not tuned properly. I dont know who is tuning my bike in the mean time??? I really got irritated and took my bike from there.

On 13th i faced the same problem and also i heard blasting sound more than 5 times. So i checked with the service person of Pratul Honda and they advised me that it wont happen if the silencer is cleared, so i gave the bike to them and they cleared it.

On 16th of july My husband met with an accident on the same DIO and the Right part was broken as it was made of fibre. So i took it to JSP, they told me to fill some forms and also advised me that they will callme back that when i can take my bike . But in the mean time i spoke with Mr.Kiran Gupta to give it as soon as they can. He promised me that he will do that. And Mr.Nag Varma in service line also promised me that i can take my bike back on 20th. I called him on 20th and he ask excuses and again promised me that i can take it on 21st. Wen i called him, he is on leave. So i checked with the Service person giving the joibcard number and now they are saying that i can take my bike on 22nd...

I really wonder whether there is problem in bike or with the service providers which is JSP.

Please kindly take necessary action on this which will give me happiness...

HAI SIR I AM P.T.REDDY I PURCHESED HONDA SHINE BIKE IN 08/10/07. AUTO FIN AUTOMOBILE HIMAYATHNAGAR HYDERABAD AP. I AM USAGE TILL DATE BIKE READING 11000 KMS. BUT ENGINE PROBLEMS SOUND IS THE ENGINE. PLEASE LET ME KNOW THE WARRANTY PERIOD ENGINE.


THAN Q SIR

P.T.REDDY
[protected].

I dr.chandrakant meda working as orthopaedic surgeon in govt. hospital Bidar (KS), visited Ramesh honda show room for 7 times since last 2 months still they have not given me vehicle they are misbehaving with costmers . iwants buy vehicle but not from this show room kindly help me in this connection my contct nos. [protected] &[protected] hoping for erly reply

Dear Sir,

I have booked my Honda Activa on 17Jun09 at Innovative Motors, Ahmedabad. Dealer has informed me that I will get the same only after 50 days. I just want to check, whether the Company is aware that the vehicles are not delivered for upto 50 days of booking? Isnt this too much a delay? Is company in real shortage of delivery or this is a "created" shortage? This forces the consumer to look after other options.

PDN urgently. My booking receipt no. is 3007, and customer no. 73283.

Regards

Mayur Joshi
[protected]

I purchased HONDA UNICORN from PACE MOTORS KASARAGOD on[protected].
It have the following problems,
1.Oil and Black smoke coming through silencer
2.Colour faded in some part of the petrol tank
3.We gave at PM HONDA KANNUR for service, evenafter 15days they are irresponsible.