Honda Cars India Complaints & Reviews

Hello,

I had purchased honda activa on 1st June 2009 from kothari wheels in pune . I work in lntinfotech and leave very far away from my work place. i travel everyday nearly 26 km.
so as travelling is more for me average is the best concern, which is why i had gone for honda activa.
It gave me the satisfactory result before the first service an average of 55 km/lt. but after the first service the average has been bought down to 30 km/lt. i had gone to the service centre twice they just repair it anyhow and give it to me further bringing down the average.
The service centre people are very rude and never listen to me as i am non-marathi.They never do anything they just sit and laugh. please sir look into this matter.

Dear Sir,
I bought HONDA UNICORN on May 2009 at KUN HONDA PVT Ltd. No.70Second ave, Ashok Nagar, Chennai -83
Chennai branch.
VEHICLE No.TN09 AZ4894
Engine No.KC09E1038265
Chassis No.ME4KC093A98037549
Service Engineer: Mr.Kumar Mobile No.[protected]
Job Card no.532/08/07/2009


When I bought the bike, I felt the engine does not Bick up engine neaes.
I inform to many time to the service centre, when was my servicing dues,
But, the bike condition is still same.

Please inform what is the fault is in my bike.

I was get very worst experience for your product.
Please give me the proper reason.
Yours truly,
A.Jamal Mohammed

To,
Manager

I've visited Sai Point Automobile Pvt. Ltd ( Mira Road - Thane - Maharashtra), Shop no 1, Dream Park.
- The Locking system was not functional after servicing, when informed the mechanic replied to contact the person who installed the locking system in bike.
- Even after denying oil change does not require they insist for the same or else they won't accept bike for servicing.
- The key give alongwith keychen was halfly damaged & was glued with the help of Chewing-Gum while returning back.

I should say it was my first experience & would be my last experience as i would never visit any honda service station.

i purchased the bike, hero honda pleasure on 28th march 2009, at present the bike is have a critical noise problems in its engine, starting trouble & rear wheel wobbling problems . after purchasing this scooter hardly after one week front shockers were leaky resulting in bumpy/noisy suspension, from the very first at the time of getting the keys of my scooter the handle alignment was wrong . i consulted to the nearby hero honda service cum showroom M/s. samrat motors (satara, maharashtra )..i had shown my scooter at this service station & raised my complaints & submitted my scooter for first servicing . but after giving several complaints by me the problem was not solved, as my scooter is in warranty period, I requested the fellow service engineer about my complaints ( mainly rear wheel wobbling problem )but they denied and refused to replace the failure parts under warranty. at present i am very fed up & I face many problems due to the wobblingof rear wheel with hero honda pleasure and its service maintenance provider. At the service station service engineer had observed the rear wheel wobbling problem & he confirmed & said that the scooter is having the problem with the rear wheel . kindly advice me how my scooter will be cure / repaired and kindly enquire the promblems . This is frustrating beacuse a new bike should not have this type of problem. I am so unstatisfied due to this problem. If your product is facing these kind of several problems then how can a customer be satisfied with your product ?
please do me the concern & you are requested to give me fruitful reply for permanent solution on said problems. I shall be ever grateful to your kind co-operation in this regard.

Hoping & waiting for your kind & reply with permanent solution .


Regards,

Sandip
( satara, maharashtra )
Email address : [protected]@yahoo.in
[protected]@yahoo.com

Dear Sir,
This is to infrom you that I have purchased the activa scooter just 10 month back on 16-8-08.from bangalore Baswanagudi show room. I got Two free services till date but I am surprised to note that every time the service centre used to wash and give nothing else.When I asked to check the Battery, spark plug, starter (Due to self starting problem), and light etc.They simply said without checking every thing O.K
When I go for any problem they are not entertaining if at all they do they charged heavly (Even it is under gurantee period.)Really seeing the company repo I choosed this scooter but I never thouht that the service is so poor.My scooter Regd No. KA-51, S-271 (karnataka registration.)for my Daughter Miss K.Meenakshi now she said I dont want such type of scooter which gives alwayes problem.Thanks to your peoples who dont know about the scooter servicing to whom you have employed.
Serviced at
SILICON MOTORS
NO-1-A/07 EAST END MAIN RAOD
4TH T BLOCK BANGALORE 560041,
PH 26635998, MOB [protected]

Please look into the matter and engaged some experienced people .
KKRao
[protected]

I purchased one honda city vtec model (WB 02 W 8875) in december 2006 in Kolkata, West Bengal. I paid extra to cover the car under extended warranty.

On March'2009, I approached Imperial Honda (an authorised dealer of Honda) as the driver's side seat belt was not functioning. The warranty manager, after consultation with Honda, approved the replacement free of cost. As they did not have the material in stock, they issued me a zero value invoice mentioning that the seat belt was not available in stock and asked me to contact after 10 days. I kept on enquiring till mid April'09 but without any fruitful result. Then I approached Honda one 2 one customer care. They noted my complaint under their reference no. 40900846. After few days, they contacted me and told me to go to Pinnacle Honda (another authorised dealer in Kolkata) who apparantly had the stock. Simultaniously one lady called Avilasha from Pinacle Honda also called me and told me to bring the car to their office. As the car was otherwise running ok, I thought of taking the car to them when the next service would be due.

I took the car to Pinnacle Honda on sunday, the 5th July'09. Next day, their service department called me up and told me that they have asked for all the invoices from Imperial Honda and once they receive them via e-mail, they will take necessary action. Monday afternoon, they called me up again to say the seat belt in not covered under extended warranty.

I was really surprised. How can an approved replacement be turned down overnight by a company of Honda's stature!!. Today (i.e 7th July'09) I called up Honda one 2 one again and talked to one lady called Ritwika. As things stand now, she has promised to talk to the concerned department and will get back to me. I have been, in the meantime, informed by pinacle Honda that the car is lying at their workshop in otherwise ready condition, except the disputed replacement.

My issues are:

1. A company can not turn down an already approved replacement at their own whims and fancy.

2. What is the real spirit of extended warranty when all claims can be turned down under the pretext of normal wear and tear?

3. Why should customers run from pillar to post to solve their complaints. Why the procedures are made so complicated, as if to make the customers tired and frustrated and give up the whole desire to ask for replacement under extended warranty?



Regrads

Debasish Sarkar
Phone: [protected]
Vehicle No. WB 02 W 8875

1.One monthe back i purchased New honda unicorn.
2.It is the worst bike i have ever seen.
3.This bike is having handle & fork problem. Bike is pulling left side.
4.When u riding ur bike u won't be able to see ur front one side fork.
5.it gives milage of 36 truly.
6.I complaint 5 to 6 times to Kothari wheeles in Pune. They are not able to solve the problem. For 7.servicing also they told u have to book before 3 days.
8.Once they sold their bike, they does not bother what is ur problem.
9.I[censored] dont want your money in a dustbin. Dont buy Honda Unicorn truly.
10.Now i am planning to sale it as soon as possible & plaaning to take Pulser or apache.

Hi I am Sajeev Kumar from Delhi purchased a Unicorn Bike form Swarup Honda, 9 Bharti Artist Colony, Vikas Marg, New Delhi on 13/05/2009 my vide Invoice No. is 591 and the registration No. is DL7SBF 2535 in full ready cash. Today dated 06/07/2009 I went to withdraw the cash from ATM and when I went back my bikes' lock was not working properly. I went to the patparganj honda workshop for repair and service. Honda Service Manager Mr. Anuj Khanna said that my bikes' lock will get replaced when it gets 100% damged before that it couldn't get replaced. I am not happy with the service & reply from such a branded two wheeler company. When I went there I saw two-three more customers were fighting with them regarding their problem and there was no body to listen to them. Executive response was also very rude. I want you to please listen to my complaint and take necessary action. I would be grateful to you.

Respected Sir
I have bye new honda stunner but it have some problem when i reach 60 speed it starts vibrating so much that i cant dirve at that speed i have to came down vibration is of my bike big problem i shown
to honda dealer they dont no how to solve.
Now in new model this problem is solve please sir advice me what to do and how to fix this problem
Any spare parts i should replace or how to repair it so that i cant get this problem.
Please send me reply on the mail (juber.[protected]@rediffmail.com)

Thanking You
Juber Mulla
Maharastra
juber.[protected]@rediffmail.com

I brought the new Honda Activa in Chennai On Jan 2009, from J.S.P.Honda, since than there are lot of complaints, i am really fed up with the bad service, this is my third Activa since 2003, the first two were superb comparing this, the problems are 1.Starting trouble, the new battery goes down often, 2.An ugly noise at the back whell, when i refered the company they are telling, it is in all the bikes, 3.the kick starter gets struck whenever i kick, and i have to take back again, and 4.Front fork noise, and these problems makes me to think to approach the Consumer Court, please guide me immediately.

As everyone knows, Honda is a world leader in auto segment and has a steadily growing market in India. I brought Honda Unicorn from Hasan Honda(Pondicherry[protected]The worst^infinity authorized partner of
Honda two wheelers.) Such a reputed organization Honda isnt taking much care or monitoringt its dealers.
After the delivery I took the vehicle to my house (Jus 2 km from Hasan Honda). The next morning when I tried to start my bike, it didnt.After trying hard I identified that those crazy hasan honda people have just feeded the bike with few drops of petrol. I took this issue to that dealer and nobody even cares about what we say. As this is the only dealer in our town, We couldnt bear their attrocities of that dealer. I beg Honda to either cancel or monitor their dealership regularly. So atleast the future customers get satisfied.

Free 6 services of my honda activa has been completed and there is 7th paid service coupan, in which they have given validity period. As the word 'Paid' means that payment has already been given, why m i charged for it.. The dealer told me that its for customer's acknowledgement, if it is so then why have they given limited validity period and why they have used the word paid?

Dear Sirs,
I purchased new Honda City in September 2008.Within one week I realized Air conditioning system was faulty.During the free services I complained about the faulty a/c but after every free service the problem remained. Just after one of the free services I phoned the service dept about the continued a/c problem.
Next day a squad of 3 persons came and test driven the vehicle and confirmed there is insufficient cooling,
They advised me to send the car for fixing the problem which I did. Even after the repair works the problem existed(that within the free service). Last week I took the car for service (not free service) and complained about the continued insufficient a/c cooling. This time they carried out the remedial work and there was definite improvement in cooling.They charged me for the consumables for which I objected since the problem insufficient cooling existed since I bought the car which they failed to rectify during the free services which amounts to selling a new car which is faulty and failed to rectify inspite of complaints during every free service. I spoke to the service manager but he refused delete cost of repair on a/c.

Hi,

I have purchased a new Hero Honda Passion Plus 2 months back. Now there is a problem with the Battery. The dealer is denying to service it, He is asking me to go the OEM of the battery. The Hero Honda Site http://www.herohonda.com/cust_service_policy.htm clearly mention that the dealer will have to get it done and specialyy in case of AMCO. However the dealer is clearly denying. Pl help me.

Dear Concerned
I had purchased Honda Stunner on 09.10.2008 GJ 5 FM-3412 Engine no:9020073 from Ganga Automobile, Ring Road, Surat
Complain:
(1) I had damaged pass light(headlight) for which they are refusing to change it though my bike is in warranty
(2) They have skipped my 3rd free service

I am very much dissatisfied with the response given.
We dont expect such neglegency...

Hope for the needful

Thanks
Kalpesh Patel
Mo No:[protected]
Surat, Gujarat

Dear Sir/Madam,

Jay Kay is the BUsiness paertner for Hero Honda Service station at Rajkot.

I gave my bike for service on 02.06.09 (Tuesday), General serice was the priority along with replacement of some faulty parts(head lamp, Oil seal for jumper, & oil seal for engine cover)

When i was return to take my serviced bike at mention time in Job card, They simply deny and said you will get tomorrow, I asked why? He said as we are not having oil seal for jumper.
So i said its ok, I will repair it in next service, Kindly handover my serviced bike (except that part replacement).
I was amaze!!! they simply said, , , we havent started your bike servicing as due to lack of that componet.

I not getting why they peaople are not bother about customers time, They havent take care to atleast call me and ask wether to contineu servicing except that part replacement.They simply hvnt done anything..So i have to took my bike unservices.

So again i gave on 16.06.08(Tuesday),
There was a papar ad from Hero Honda mentioning Pre Monsoon Check up Camp (Some Discount on spare parts, Labour charges etc.) also Big Flex board was deployed on the front main gate of Jay kay service station.

When i back to took my bike ion mention time at 12 o'clock.

they are preparing bill, So I asked have you calculted the scheme discount?

Answwer was fantstic!!! Do u want Discount????I[censored] want discount then you have to told in morning that I require this discount.Then only we will give that scheme discount.

So discount is not for all customer its only for that customer who will ask!!!

They said ok no problem i will give the discount now, , , , , They are making my great favour...

After taht when i go to took my bike, it was not ready, , so they told me to wait and seat (it took approx 1 hour), , , , Why they are not mentioning proper time of delivery.

finally when bike was handed over to me, They havent gave me the BILL (I have observed durining wait, , They are not giving bill to any customer), So i asked for Bill, , , , Again Fantastic Answer!!! Do u really require bill??????

I visited this service station 4 times (During first time, to gave and took bike, , and this time gave and took)

Every time i saw some of the customer are always messing with the staff for not proper service.

During this time one of customer facing big trouble for this sevice station and told me that, , , I want to make compliant but not any authorised person, Not having compliant Box/Book.

Name : Deepak Lallan Gupta
Mobile : [protected]
[protected][protected][protected][protected]
Bike Details : Hero Honda Karisma Red Color
purchased on 25/09/2009
Booking no 762
MH-02-BH7909
[protected][protected][protected][protected]
Showroom Add: Creative Motors Pvt Ltd. Shivaji colony, Pereira Hill rd,
opp Gurunanak Petrol pump, Andheri (E) Mumbai-400093.
Tel no-[protected] / [protected]
[protected][protected][protected][protected]
Problem Details : Crancase Leakage from day the bike is purchased,
showroom is not giving the service from past 1 month
even though the bike is in Warranty period

I have paid RTO Tax amount Double to RTO because the Honda Activa is in the name of Trust, but Trust has the Licence/Certificate of Registration in BHUJ GOVT. Office, like the Trust is "SARVAJANIK TRUST". So, Please tell me the RTO Tax Amount would be paid to RTO Single or Double or NIL. If Single or NIL then access amount is refundabel or not from RTO Dept.

Please reply me as soon as possible.

Thank you.

Dipesh Shah

Dear Sir, I the under signy Parbadiya Vinod B.Resi of Nadiad.This Respect to buy ''HONDA ACTIVA'' today that is 10th, June, 2009.I went to the nearest available HONDA Dealer at my town only.Where i came to know that it is only possible to receive the said vehicle after a Two & Half month waiting period time.
Kindly persue my request and Is it right that one has to wait for Two & Half month to purchase a ''HONDA'' vehicle.
Your Sincerly,
VINOD B PARBADIYA.

hello sir/mam
i have purchase a cbz star model in 2004 and after 6 months the bike gives me a problem of pistan kit under warranty my piston kit is changed but after 6 months the piston kit again gives me problem of piston kit and again i spend money from my pocket and change the piston kit.now from 2004 to 2008 i have changed the piston kit 6 times but now there is again and again gives me a problem.ny nechanic says there is a any manufacturing problem in this. then i am call to delhi hero honda office and they gives me a no, of chandigarh head office.they are saying to me we cant do anything in your case.can you tell me sir what can i do.
thank you