Honda Cars India Complaints & Reviews

Respected Sir/Madam,
I have purchase a HONDASHINE Two wheeler in your branch in Chennai. It is located in Tambaram Sanitorium.


And I have Booked the Bike ON :[protected]
Booking Number : HS-S-8127
Invoice Number : 08IN02678
Color : Black/Red.

The Address : Lodha Motors
G.S.T Road, Tambaram.,

When I got delivery this bike on that date itself i got a trouble by that bike, Two wheel has been weak(I'm not able to fill the air in both the wheel). They didn't give the tool box. After one week only i got the tools from there directly speak and get the tool.

In the showroom they says within 45days they will produce the RC Book, But Still Im not get the RC Book for that bike. They are making dealy, there is no responsible answer from the show room.
His service also very worst.

Im waiting for the responsible answer from you.

I am Manoj Chandran from Kerala Kollam. I purchased NEw unicorn kl2 ab 7367 from Vahini Honda KOllam.its is disappointing for me to state that the level of honda post delivery services is really unsatisfactory.i bought a honda unicorn from Vahini Honda few months back honda dealer has
completely failed to satisfy issues with my bike.

My complaint is on the first week itself i felt Tic Tic sound from front handle. I told them during first service and they convinced me that the issue is not a major one it will be settled on tyour frist Service. They told tightened its fork. Tic Tic sound had gone and new problem raised. Bike will zigzag on even straight roads. Handle is not steady. It will went to left and right. we r unable to ride it safely in city trafics. I again told the same complaint on second service and third service. Nothing specially happened. Exept the will over tight or Loose. I repeated my complaint on fourth service also. Nothing specially happened. Really fed up with the kind of service provided By Vahini Honda. Please think of your customer's Time, Money and Safety..
From last week onwards it moving towards LHS and RHS automatically and some times I am afraid that the bike will go hit to the side veh, This was beyond by tolerable level. so I took the bike today i contacted Mr Sunil (Service adviser). he promised to solve the issue. In a nutshell he agreed that there was some minor probs with Cone set and ball (We assume it as a major problem) . he replaced it. he asked me to Pay Rs 800. for the same.( that means they have charged for the Coneset). He argue that Cone set is not covered under warranty. I have read warranty statement . you didn’t mentioned ths particular part (Coneset) is out of warranty. I am not a fool to admit his excuses and pay for company manufacturing defect
i reported the complaint on second service itself. I assume this is manufacturing defect. am ready to pay rs 800 if it is usual repair due to normal wear and tear. Kindly note that my bike clocked 6000 kms only.
It is very shame to here from my friends and many customers The Dealer is not good in delivering service. The Mouth word of customer goes not to dealer and to The MANUFACTURER only. HMISL please see today walk in customers may not be tomorrow. Put a additional Dealer or revamp the existing dealer . They always look reluctant to support there customer. they re trying to postponed the complaints and wating for the warranty expiry . they keep postponding the matter to the frustrating level and its the last option left for me to mail to here.i sincerely seek your co-operation in this matter an d any kind of help from your side with highly be regarded.

hi
my name is krunal from Surat.
my complain about Honda shine.
i buy it[protected].
when i buy my bike is good. but after fist service, i got a hendale problem. every service i tell him to solve it they do it but after 7 or 10 days the problem come again. whole bike obling bcuse of this problem. i cant ride bike over 50 kms.and
i also face the main(double) stand problem when my bike on double stand then all 2 tyre touch the land so i tell the work shop manager then he say that y re stand is band and company cant repace the band parts .i tell him that if by stand is band then show me which place it can band then he say me u r set over bike when bike on stand so stand was band . he talk very roughly with me & cant take any responsibility 4 problem. so please help me 4 this problem. i buy this bike from chakradhar Honda, anand mahal road, Surat. and it work shop manager name is pareshbhai.my last free service will be come soon so please, please help me 4 solve my problems.
thanking you

I have booked a Honda Activa from Pilot 2 wheelers the delivery time given to me was 45 days, now even after 70 days the horrible company is not ready to reply about my delivery schedule!!!

PLEASE DO NOT BUY HONDA ACTIVA THE COMPANY IS VERY BAD AT CUSTOMER GREVIANCE DISPOSAL

Hi
I am Pramod From Kerala. Owns a Honda Unicorn KL2AB 3410. Purchased on 30 Jan 2008. Clocked 11000 Kms only.
I wish to express my strong disagreement on your attitude of Service centre persons. I did my last free service on 9th Apr 2009 at your Quilon Service Centre. VAHINI HONDA. I strongly argued them to to check the complaint of self start switch. They didn’t put any efforts. to attend my complaint and calibrating the issues I mentioned. The complaint is when we start the bike in gear and clutch lever pressed on, the self start won’t work. We need to change the gear and use kick lever make it start. Imagine the situation when we r in a crowd. Toooooo embarrassing. (Attaching a video clips to prove my complaint). Today I took the bike after a vacation and got very unpleasant on experience the same complaint severe than ever before. Stupid service centre guys. I made many complaints regarding this particular service centre almost 12 times after taking this Unicorn. Those guys never understand about value of their customer’s time. Whenever I raise a complaint they will ask me to come over there once again. Myself a software professional (not person enjoying luxury of time) purchased new bike to reduce my service centre visits to minimum. Visiting service centre requires half day leave and expenses associated with my alternate travel mode. These guys never pay any attention to our PAINS.
As a consumer I assume the Free Service are our right and we have already paid money for the free services. I could not understand why those guys re fooling us. I tried to contact service manager Mr Nandakumar . he didn’t took the phone. I feel fed up on your pathetic service.
Company officials will play a drama whenever I make a complaint regarding Honda service centre to their Head office. They will call from their head office and promise me to solve the issues. Regional dealer will also call and promise a solution. As a result we need to visit the same service centre twice or trice to even solve a simple complaint. This is not the service I expected when I purchased a HONDA product.
I argue to fix my issue at the earliest at my place. I have no plans to visit your service centre in every morning like going to temple. Or provide an alternate service centre to solve my issues. If you are not capable to give service to my bike. I argue to refund the money I paid.
I would like a response from your side as soon as possible, before I take it further with my lawyers and media.
I request consumer organizations’ to do initiate adequate laws to control inefficient service centre. I felt the service centre is very pathetic one. Once I realized that they don’t have any air checking equipments. Just a group o[censored]nskilled labors headed by a multinational company. .
Rgrds
Pramod

I did my Honda city service at Cosmic Honda, Aluva, after the delivery, when i inspected i saw stepney with alloy wheels missing, rear seat foot mat missing and scratches on the bumper & Front left side door beadings, which has also been touched by some paint stuff.
After witnessing the Fact i informed the Authorised service center and they ordered me to bring the vehicle to the Service Center, where the Service Manager behaved indescently and insulted me in front of the staff & other people.
Please do the needful as soon as possible .

Dear sir,
I have purchased hero honda hunk model in sep 08 .During these six months i have found out
several manufacturing defect in my bike like shoker oil leakege, right brake handle coating and upper chain cover rusting.
Service dealer has refuse to change these parts in warranty
I am highly dissatisfied with the perfornance of bike and service . I want these item replaced in warranty.

yuva moter Thanking you.
Bhagat singh
faridabad [protected]

To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
GURGAON DST,
HARYANA,

Sir,
I have puchased Honda Activa just in Last year. Just before week, I done 4th (Last Service) from your Service Centre (Sai Point, Thane). As usual, I faced lots of problems during this service too.
List of the Problem :
1) I used your phonecall service to avoide delay while submitting my activa to your Service Centre for servicing, but still your people kept me waitng for a long time.
2) Once I Submitted my vehicle to your people, your supervisor never collected vehicle key from me. When i reached home, they called me to submit the key.
3) I forgot my Goggle (Cost around Rs. 2500) in vehicle carrier box, the same day I called reciepetionist at service centre, I told her the name of supervisor who collected my vehicle too and she also told me that we''ll take care of your goggle.But, at the time of delivery, nobody returned my costly goggle to me. When I asked for the same thing, your service centre Manager Mr. Rakesh Verma and recieptionist Ms. Rinku pande spoke with me in rudely manner. They said "do whatever you can"
etc. etc.
Dear Sir,
I have list of problem about your servicing, may be these problems are so small for you. But when the question comes about the system of Reputed Company like Honda. These problems are too big.
It starts loosing Costumer's faith on reputed company like you.
Since you are the manager, you know the effect of the same more than me.
Expecting Proper solution to my problems from your side. Also, I really dont want to highlight such a small problems to media as usual I do, to make them as big issues. So please Co-operate.

Regds,
Rakesh M. Patil

Dear Concern,

I have purchased a Hero Hona CBZ xtreme on 03 Aprill 09 from "Sun Motors, Faizabad Road, Near HAL, Indira Nagar, Lucknow". I was not satisfied with the colour available that time & they have compeled to purchase with the written promise to change the colour in only coming 2 days. But after that regularly I am following up & getting same reply that the colour, I want, is not available & my bike is still kept in house idle & I am not using my bike due to this threat in mind that any scratch will creat problem for your dealer.

I am mentioning the vital details herewith as follows with the expectation to get the service asap:

Chasis No : MBLKC12EC9GC00971
Engine No : KC12EB9GC00994

I WOULD BE THANKFUL ON YOUR QUICK & KIND SERVICE RESPOCE IN SUPPORT. BEING A LONG TIME REGULAR HONDA FAN FAMILY, I EXPECT THE SAME ASAP.

Thanks & warm regards
Virendra Tewari
M - [protected]

iam sreejith from cochin. i purchased the bike from EVM Honda Cochin, on[protected].
and it was serviced at Muthoot Honda, Kaloor. one time changed the chainspoket. after the bike have some more problems when riding after 1 km 'grgrrrrr' sound from engine side . it was serviced at much more times but the problem is not solveing. 'any body responsible person for honda service in here'

iwas iritteted your service & Customer support

thank you
sreejith, cochin

Dear Sir / Mam,

I have purchased a Hero Honda Hunk bike from ARC Motors Okhla Phase 2 in May 2008. I have some problem with this bike after 2 -3 month from the date of purchase. it has skid problem its rear tyre is always bubbling therefore there is no balance, & I have injured two times in road accident because of this.I have lodged complains at Hero Honda Customer care several times but I have not get any proper solution till now, & finally there statement is that they cant do any thing in this case, Because according to them there is not any issue in the bike. I have checked my bike & its rear wheel in CEAT / MRF Showrooms & they found the problem in its rear wheel or tyre. My bike is under warranty. But I am not getting any solution from its manufacturer. Please do needful

Tanweer Akhtar
[protected]

Hello,

I have purchased the bike on 26th of Jan, 2009 from V.J Honda Ulhasnagar.
My reg. no is MH – 05 AP 2908

But I am going through very major problems in the bike please see the list below.

1] I am getting very low mileage means 35 km per liter.
2] My bike can not start without chock
3] My bike is missing on 2nd and 3rd gear
4] I am not getting any pick up coz of missing
5] My bike is knocking in 2nd gear

Please help out my mobile no is [protected]

Regards,
Chander Harwani

The Customer Care Department
Hero Honda Motors Ltd.,
34, Community Centre, Basant Lok,
Vasant Vihar, New Delhi – 110 057

Sir,
Sub: Poor pick-up complaint in Glamour

I, M.Rathinakumar, Ahmedabad purchased a Galmour two-wheeler from your dealer M/s.Bikes Auto, Vijay Cross Roads, Ahmedabad on 11.03.2008. Vehicle details are as follows:
Chassis No. 07GAWC07205
Engine No. 07GASM08462
Model Glamour/GLDRSSBK
Date of Purcahse 11.03.2008
Regn. No. GJ 1JH 5557

I have been getting all the free services done by the same dealer and have not skipped any services. Details of free service attentions:

1st Free Service 581 14.04.2008
2nd Free Service 2534 16.06.2008
3rd Free Service 4934 11.09.2008
4th Free Service 5564 06.12.2008

The two wheeler has clocked just 6200 Kms. as of today.

I have been experiencing poor acceleration complaint in my bike since 4000 odd Kms. I had left the vehicle at M/s.Bikes Auto, Ahmedabad service centre to resolve the complaint quite a few times. Their efforts to resolve the complaint produced no results. Finally on 11.09.2008 @ 4934, I left the bike and wanted your Service Engineer to attend to it personally. I was delivered the bike after a week on 18.09.2008. When I wanted to know the problem observed in the bike, nobody shared the findings with me, though they assured that the problem has been resolved and would not recur.

However after clocking 1000 Kms. since that attention, the same problem is getting repeated.

The exhaust pipe of the bike is getting heated and I get a burning smell while driving. Also the silencer pipe becomes very much hot which is abnormal in comparison with other bikes. One can feel the temperature on his right leg while driving.

I seriously feel that there is something wrong with the engine. The silencer is getting chocked up as something is burning inside and creates back pressure on the engine. This leads to poor acceleration

I am a loyal consumer of Hero Honda products. I am entirely satisfied with the quality of your products. I earlier had a Hero Honda Passion:

Chassis No. 05C09C23223
Engine No. 05C08M24007
Model Passion Plus
Date of Purcahse 10.03.2005
Regn. No. GJ 1JH 5357

I sold the Passion Plus and bought this new Glamour, since I wanted to go for a one with electric starter.
Ever since I bought this new Glamour bike I am not happy with its performance.
I hereby request you to advise the concerned to look into the matter and do the needful.

Regards

M.Rathinakumar
3, Abhinandan Society
Ghatlodia, Ahmedabad – 380 061
Mobile:[protected]
cc : Hero Honda Motors Ltd.,
626, 6th Floor, Star Plaza
Near Phoolchhab Chowk, Rajkot

Hero Honda Motors Ltd.,
604, Gunjan Towers,
Off: Alembic -Gorwa Road, Baroda

Dear Sir,

I have been using the Honda Activa Scooter that is really very good.

I regret to inform you that the TUBE of this Scooter[protected] is not available in my Katwa town, Burdwan, W.B., India.

I should be grateful to you if you would kindly inform me the name of the Store in Kolkata from where I can collect the parts of my Scooter.

Best wishes

Sunil Kr. Pal

LEGAL NOTICE!!! LEGAL NOTICE!!! LEGAL NOTICE!!!



Date:- 1st April, 2009


The Chief Complain Officer,
Honda Motors,
Car Division,
Mumbai – (INDIA).


Dear Sir/Madam,

Ref: Contract No. – AK0108
Car No. – MH 43 N 3292

Sub:-Complain for not refunding my clients money.


This is in reference to complain of my client Mrs. Archanaa shah who owns Honda City –V Tec model car. My client use to send their car to Ichibaan Automobiles (P) Ltd., Metro Est., 178, C.S.T. Road, Kalina, Santacruz (E), Mumbai 400098 for servicing and other repair work who is Authorised Agent for sale and servicing the all Honda cars authorized by the Honda Motors India. Therefore my client was in the bonafied belief that he is dealing with the authorized company nominated by the Honda Motors India. Therefore he signed one service contract with “Ichibaan Automobiles (P) Ltd” for two years wherein he will serve as per the terms of contract and my client paid Rs 22, 500/- vide cheque number 417281, drawn on HDFC Bank Ltd dated 10/4/2007against full and final consideration demanded by him.

As per terms of contract he suppose to do services due for two years from the period begin 07/04/2007 to 07/02/2009 but in the middle of contract he refused to carry out service of my clients car which contemplated to breach of contract and attract heavy penalty and prosecution to direct and indirect party of it. According to the prevailing law we are dealing with Honda Motors India, since he is using LOGO of Honda Motors and moreover he is claiming to be authorized person of Honda Motors. This is clear cut case of cheating and fraud with the innocent Indian public.

In this situation I seek your clarification in seven working days from the receipt of this notice. Fail to do the same will attract legal action against all the related parties.

Thanking You,
Yours truly,
For Shah Jain & Associates,
Chartered Accountants,

Rajesh Shah, (FCA, LLB, M.COM)
Senior Partner

Dear All,
I Santosh kumar having a Honda Shine 125cc, Reg. no. BIHAR 2H 4174 purchased from Seema Automobiles, Gaya (Bihar) - 823001. I have registered many times the complain about mileage but no response will be given by the service centre.
So please solve my queries about this complain.

With Regards.
Santosh Kumar
C/o Rahul Kumar
Gurudwara Road, Gosain Bagh,
Infront Of Mahuri Mandal
Gaya - 823001 (Bihar)
Mob. No.- [protected] /[protected]

Hi,

I have purchased Hero Honda activa on 21st March09 . On the same day I have done the payment of 49000 INR by cheque no 393204. I have been promised that I we will get delivery on 27th March 09.
On 27th March we have been told that till date PASSING of vehicle is not done & againg revised date of 31st March is given to us . But when today also we got same answer that "PASSING IS NOT DONE"

This is totaly Mentaly Harrasment & wasting of time is going on though all necessary documents submitted on 21st March 09. Can any one help me on this ?
Anand -[protected], [protected]

The address of the Hero Honda Dealer is : PARDESHI MOTORS, Near axis bank, Kalyan (W), Thane
tele no[protected].

Dear Officer

Chassis no - ME4KC093A98036522

Engine no - KC09E1037248

Date of Purchase - 27/01/2009

Regisration no - TN03B4527



I have left my Bike new brand Honda Unicorn for First service at Balaji Honda at Tondaiyarpet on[protected].

That time there is no external Damage found in my Bike .When I left my Bike that time no issues in my bike.

But after the service . I fount Noise & Vibration in my Bike I have gone to service section and inform them, they

Said after few day it will be ok. Next day I have fount more noise and Vibration again I went to service station.

They found a screw was missing and assembled. Even after I found some noise and Vibration so, That time

Service man said please left the Bike you will come and collect today evening. That day evening I went to

Service station they said there is a dent found in the silencer so there is must be the Vibration. They

Are saying this damage is found now only and not at the time of service, you only responsible for this

Dent and we will not replace the silencer. I said this is found now only and happened during service.

I said service station is responsible for this dent. when I left the vehicle for the service there no noise and

Dent. it has happened during the service only and I asked for replacement. I am realy feeling unhappy

With people in service station . I want to my bike would be good as when I bought it.

Please provide solution for this.



Regards

R.Desamani

I have purchused the new Honda city. I had a slight accident and had called Dakshin Honda for the procedures. They told me to come with the Vechile when i reached there I had noted more then 1/2 tank of petrol. I was told that since the Vechile is on lease you will have to get the signatures and the stamp which i was not informed earlier and was promised a drop which they refused to give with such a rude treatment so i had to manage my way home. They did put the ambipure and the documets in the same back by the time is got home it all spilled over the documents it lead me to more frustrations. I get the docuemts stamped and signed from my company to Dakshin honda and Syed tells me these papers will do so but i explained my concerns that it was their fault and finally managed to give the papers focebally. After 3 days when they called me to give the Vechicle back they called my and told me that we are sending the car back its ready after 1 hour thay call me back and confirms that the car will be leaving now. By the time i got the car it was passed 4 hours and i was waiting with frustration. I get the car finally but when i check the tank was almost empty and car was not washed, They charged me for washing> When i called Mr Muneer who is the Relation manager of Dahshin Honda he tells me he cant do anything and you will have to pay the money i told him why should i pay for things you have not done but did not listen.I dont know what relationship manager he is .

More over i was promised a music system with a bluetooth which was not given

Also the worst part is that they robbed my Key chain with the honda logo

I need to get this complain in News channels so that everyone knows about what they did to me

i bought a honda activa from mcs honda kanpur. mcs honda service station is quite far from my place so i get my vehicle serviced from axis honda as its service station is near to my place..
the vehicle till date has been sent to axis honda for the 4th time for the same problem, every time they say that we have rectified the problem . for the forth time i have got my vehicle back to my place after travelling 8-10 kms on ricshaw.every time at starting vehicle get started without any problem but after running some distance the engine stops .
hope u can just suggest me a service station where i can get my vehicle in running condition