Honda Cars India Complaints & Reviews

Hello
Mobile [protected]
Name Amit Kumar
I bought a new honda city in year of 2019. But there is a problem of stereo device in most of the honda city model or we can say in all of the city cars. Mine car stereo also started giving problems from next year of purchase. I requested to Honda agency to replace it but they did software setup three time in gap of 6-8 months. But did not replaced it. I made many complaints verbal...

My Name is Dipak Shinde. I am working in an IT Company as a Manager. I have purchased Honda Amaze new car (MH12QM6764) colour Lunar Silver in July 2018. Within 4 years the car has started to rust and also the color has came out with rust. My understanding was that Honda is a big brand with good quality. But, I got very bad experience of honda car quality. I am disappointed with my decisions to buy Honda car. I have uploaded videos of rust. Please check it on top priority.

On[protected] car start. On 8 apr 2022 car not started . car parts, paint patches on my car, tyres tempered, damaged, commitment of parts warranty, words not being fulfilled, struggling from raja motors. my car is being damaged by raja motors previous complaint no -N[protected] November. My car parts order many times but no work managers. In My previous complaint parts of my car unbalanced not proper fitted, many parts corosions I also commented dissatisfied but raja motors executive do my fake sign on tablet . in your service center raja motors. I have recieve call for 02 march 2022 for call repair raja motors executivebathinda and message. Many times managers call coming and inviting me for car repair
I HAVE CRETA SXO[protected] HAVING CUSTOMER ID C[protected]
VIN NO MALC381ULKM548479, PB23Y0064 . It is in full warranty 3 years and full zero depression insurance. I had given my car for repair at your service centers of Hyundai raja motors bathinda on[protected] with open Repair order R[protected]now not show have proof) . previous R[protected], R[protected], R[protected] BILL NO B[protected]. . Several times visited again same problem repair orders opened I have many proofs.
The manager of is manipulative me and they are harassing me and they shows they are doing work on car but in actually they r sitting in office and try to fool (have all proofs and check your parts orders history)
And they r having any kind of angriness because m message on social media . I have all proofs audio and emails and many more evidence. I also complaint to higher authorities . They are also involved in this. Many times they invite me (emails and calls) for some parts change in warranty some parts in insurance but in calls shows they do work on my car commitments but in actually they tempered my car managers harassing me.

#HyundaiIndia should take a strict action. Wake up Hyundai, wake up... Its time to review your services head but also how they treat the customers. Hyundai will came is in news again for a wrong doing! Unprofessional unethical worst services hyundai. I complaints many times but till no resolution. Please resolution to me and give it to me with fully repair as soon as possible .

Thanks

Subject: PB23Y0064 previous complaint no N[protected] check all complaints and repair orders raja motors . . Listen to your customer deeply. One customer well taken care of could be more valuable than advertising entire company
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Recently I bought the Honda city 5th generation vehicle in India,

VIN MAKGN266AN4100474

ENG.NO. L15ZD1811503

Vehicle registration no
They delivered the vehicle on 14 February 2022,
same day at night around 21.00hrs, Noticed that the
Supplemental Restraint System (SRS) light persisting permently,
the Next Moring informed to sales Ref.

The vehicle stays at Sothern Honda Tirunelveli More than 15 days.
Wrote mails to Honda customer care at Noida,
nothing Happened so far Kindly Help me

Dear Honda Management,

I have given my Honda Brio for car service in Dakshin Honda(Hosur Road - Bangalore). They have charged me around 15, 000rs after discount amount was 13, 000rs. They have not fixed the clutch sound issue instead they have made car condition pathetic(AC button issue, Left power window(sometime it is not working)) and they have not cleaned my car properly.

When i try to reach the service manager, he is not responding neither Dakshin Honda(Hosur Road - Bengaluru) team.

I have been following up with the team over the email as well. There is no proper response. I request everyone to take action again the Honda & Dakshin Honda Dealer.

Dear sir/Mam
My car (UP-53 DY-9679) was claimed. But no proper work was done on claim by Paradise Honda Gorakhpur. Paint work was done during tha claim but the paint is coming out from the car body. Back lead not pasted correctly. The car was parked in a claim more than one months but no any work is properly done by Paradise Honda Agency Gorakhpur.

I have purchased Honda City VX i-DTEC 2017 model in 2017, after 2 years o[censored]sage, there is liquid spillage in the Music system which led to degraded quality of touch and abnormal touch responses. When a complaint about the same to the service center, they are saying that this is the company defect in these models, and many have reported the same fault. And they quoted a repair price of 45000 INR. I dont know why this happened, but it is really annoying for me to use the car system. I request the company to do something needful

It has 3 parts replaced under warranty. The car key is not working. I have called the ACe Honda showroom in Noida many times, however not received the key still.

A. My stereo console has been giving problems from day one.

i) After reversing the car, the camera mode does not switch to normal mode.
ii) After I start the car, and switch on the console, it some times take half hour for radio/fm to come on. Until then, it displays only Honda logo.
iii) I map a location to go on my phone and connect to the console with the cable. The screen doesnt display the map for a long time. You need to switch on
and switch off then comes the display
I reported this problem in my 1st service as well as 2nd service. They do some checking and tell me every thing is ok. But the problem remains

Request you to replace the unit under warranty. In this model if a lot of people are facing problems, please install a different/higher model. I am willing pay some difference in amount.

b. The fuel average has come down from 13 to 14 to 11 just after the 2nd service

HI!
I'm veeraiah tirumandyam.
I have purchased honda city 4th generation in February 2020 Since the day one of the car purchase I have been facing issues with the avn display unit, warranty of the car, the warranty of the car should start from the day of purchase, but for my car, it's been started early 2019 I have reported the issue with the dealership and customer care, The dealership clearly said we will get the replacement of avn unit display with free of cost because its the fault from the company and many times I have taken the car to the dealership for observations and inspection asked by the dealership and customer care regarding the avn unit display issue nearly 10 times in 2 years every time when I ask them when I will get the replacement they used to say wait for few more days because they haven't got any update from the company and due to covid-19 its been delayed and when I repeatedly took my car to the dealership to resolve it they ask me to bring the car for observation while I bring to the service. each observation took 2-3 days at least. The dealership has assured us of a free replacement of digipad 2.0, they clearly said its the problem from the company so we will get the replacement, since the old version unit has stopped manufacturing so they will replace it with new digipad 2.0, due to covid surge they asked us some time to resolve it, we have given more than 2 years of time to resolve it, now suddenly they were asking us to pay 20% for the replacement, and even customer care has assured the same.
please do check the attachments for clear proofs and the issues with my car
The conversation is never coming to an end they keep on repeating the same words and steps of the process.
I need the resolution for the avn unit and the warranty of my car.

I do have many proofs in video format of avn unit, tried to upload them here but there is some problem in uploading it, maybe the size is not accepted.

This is chevula Naga Sudheer from guntur I have received a call from honda at the date of 6th December from miss rekha sharma is my reference for that supervisior job 10th December miss vishaka sharma interviewed me in a telephonic way then I got a job supervisior position then she send me a call letter for me and trainer number has given her is Mr sagar thakur these guys are cheated me I have paid 29890 per my side now they are not accepted the call

My Honda city music system suddenly stopped working, since it was under warranty, I raised a complaint and I was assured from Honda that it will be replaced soon.
Today it been around 4 months and still their answer is same "Sir! It will be delivered in phased manner".
After my such a long follow-up they assured me that it will be solved within 15 days and today 20 days has already been passed and still their reply is same "Sir! It will be delivered in phased manner".

Honda's after sales service is pathetic and they not even provide any senior contact details to accelerate the matter.

Attached image is the screenshot of my follow-up through mail.

I am available at +91-[protected]

I had given my amaze car for periodic service at peninsular honda maradu kochi. When they returned the vehicle on 16.02.2022 i felt some uneasiness while changing the gears. After riding the car nearly 2 kilometers i noticed sound coming from the car while shifting the gears, like the sound when driving the car in first gear and increasing the accilarator.
Now the peninsular honda says the car need replacement of clutch and accessories.
I want to know how many kilometrs the car has to travel for replacing the clutch
customer name gopi krishnan k.P
phone number [protected]
email [protected]@rediffmail.Com
honda amaze
registration no. Kl39h7937
mileage 18728 km
chassis no. Makdf151ffn101498
engine no. L12b32526709
wty start date jul 30, 2015

Hi this is dr kunal chandana here, I have bought my Honda wrv car in March 2018 .. since last 3 to 4 months my touch panel of music system has stopped to work gradually … I showed this problem during ma regular service but service manager refused to do anything for this and asked me to change with new the music system .. except from touch panel everything is working like reverse camera, Bluetooth, etc but ya definitely can’t operate it .. can’t expect this from one of best companies of car manufacturers.. do needful for this

My car number is MH12PC9504 . Since last 2 years my touchscreen is not working for radio / other services. It is working for reverse gear display.
My car dealer do not get this repaired.

I had visited Cartec Honda service station on 16/2/2022 @10:15 a.m. with prior appointment for paid service of my vehicle. Before handing over my vehicle I had already asked them that if there is any rush give me another appointment and will come later for service. I had handed over my vehicle at 10:20 a.m for service. I received a call from Honda service advisor at 6:30 p.m. that my vehicle is ready and I can collect the same. When I reached at 7:30 p.m. My bill was ready and I was asked to pay the bill. Everything was ready except my vehicle. Washing was not done. Such a frustrating experience. Even Honda service advisor was not aware that washing was pending and he had completed the process of billing and gate pass.

First I had reported this issue to Honda service advisor and Honda service manager but when I had not received any satisfactory answer or action from them I had raised a complaint on the second day to the Honda CRM team. But what a great reply I have received from the CRM manager on the call that "If there was an issue with cleaning then why have you collected your vehicle?".

I am totally not satisfied with your service and I am forced to believe that you have not completed any single point of service.

I have been charged Rs. 5914/- for wasting my time at Honda service station.

After frequent escalations to dealership and Honda management they are offering 50% of labour in next service ( round about 1100/- cost of one washing). This is the standard practice of Honda, don't give proper service and if customer escalate than do favor on customer by making illogical offer.

I firmly believe that Honda is not respecting the customer's satisfaction.

Complaint ID: 1-[protected], 1-[protected], ID 1-[protected]

Dear Team HONDA, KIND ATTN : GAKU NAKANISHI - CEO INDIA
Seasonal Greetings!!!
Car Details:
Model: Honda City 1.5 EMT 2012, purchased on[protected], from Whitefield Honda, Bangalore
Chassis Number: MAKYM251JCN302738
Warranty Start Date :[protected]
Colour : Carnelian Red Pearl
Car Registration Number: KA03-MR5151

This mail is in-regard to escalate a major engine breakdown issue & very poor servicing I faced after I got my Honda City car serviced recently for 60000 km (actual reading was about 53000 plus Kms) at at Honda authorized service dealer Magnum Honda, No 2/3, Survey No 8 MES, Road, near Taj Vivanta, Yeswanthpur, Bengaluru, Karnataka 560022, on 26-Feb-2022. My last service prior to 26-Feb was done in Aug-2021, it was full service. presume Honda can access all service bills from your database
After servicing the car on 26-Feb, the following week on 03-Mar-2022, I had to travel out of Bangalore to Tamil Nadu with my family. After driving about 200Kms in the morning, I noticed that the high temperature Led was glowing red, the engine slowed & shut down near 12 Kms from Salem on the Chennai Highway the time was 1 pm, I called RSA for towing service. I was perplexed that how can a car face a heating problem & engine fail immediately after servicing at a reputed authorized Honda service centre? which put my family in jeopardy, stranded on the National Highway. This makes me strongly to suspect that there was a miss on the thorough check ups during the service, and have a strong feeling that the Radiator was NOT CHECKED during service, nothing was notified to me when the car was delivered on 26-Feb-2022 after the service
After about an hour, my car was towed to the nearest service station at Sundaram Honda, No 4, Omalur Main Road, Indian Bank Colony, Arisipalayam, Salem, Tamil Nadu 636009. After initial diagnosis Sundaram Honda technician found that the coolant was very less and some white jelly like formation at the Radiator cap. The technician drained the coolant from the radiator, it was not even a litre. They filled the radiator with water and tried starting the engine with no luck, technician did not notice any coolant leakage. Next, they cleaned the spark plugs, and after a few other checks, the engine problem remained as is. Final take on that day evening while closing the office was to open the engine & diagnose further, suspecting an engine jam by the technician. I had to leave the car and reach Kallakuruchi town for some personal work
I returned to Sundaram Honda – Salem on 04-Mar-2022 by evening, & since I’m from Bangalore, I decided to tow the car to Bangalore from Salem & get the engine repair done at Magnum Honda Service Centre itself, where I usually serviced my car for the past ten years. On 04-Mar-2022, by the time I took the local vendor help to tow the car to Bangalore, it was 7 pm hence decided to tow the car the next morning on 5th March 2022, leaving the car again at Sundaram Honda that night, giving in writing to release the car to vendor AJS to tow the car next morning, as insisted by service manager Sukumar. I also took a few pics of the car just for records, pls note.
Car was successfully towed to Magnum Honda – Bangalore, received by 7pm 05-Mar-2022. Next day, 06-Mar-2022 being Sunday, I only went to Magnum Honda Service on[protected] Monday morning by 10 pm. Manager Thomas took me to the car, put it on the ramp and straight away showed that the Radiator had an impact, bent inward with leakage on the hoses etc., which was never notified to me by the Sundaram Honda Salem technician or manager Sukumar.
The Radiator damage as pointed out by Magnum Honda Bangalore was terribly strange and I sincerely doubt that this could have happened only when the car was parked there between 5th March Saturday evening to 7th March Monday morning. I will attach the car’s front view photos taken in Sundaram Honda – Salem, and in Magnum Honda Bangalore for reference, the photo taken at Salem is clear and no damages seen
Magnum Honda manager Thomas claims that this would have happened while driving to Salem from Bangalore, or he doesn’t know how or sure how this may have happened. I had no impact for sure while driving to Salem on 3rd March, my family is the evidence. Also when I towed to Sundaram Honda after the engine breakdown on 3rd March, the front bumper, grill remained intact without any damage in the front. Whereas in Magnum Honda Bangalore, there was damage on the number plate, slight changes like bent in the front grill but no major bumper damage or any dent seen. If the car had an impact in the front, even the bumper would have got damaged, as per the manager Thomas version. Hard to believe that the impact happened past the bumper hitting the Radiator straight, which is illogical & doesn’t make any sense, need a thorough investigation on this by Honda
I strongly believe that Magnum Honda Bangalore is creating an alibi to prove that the engine failed due to the Radiator damage, which Sundaram Honda – Salem did not diagnose or notify me. I really need an explanation for this from Honda and would like this to be escalated to the top level management, and to initiate an investigation immediately ASAP.
Pls note that another thing I observed on 7th March, when I asked the Magnum Honda Bangalore to show the job card of the car that was serviced on 26-Feb-2022, I noticed that the coolant leakage was mentioned in the job card by technician, but was struck of by a line on it, . The service advisor never notified about coolant leakage during the delivery after servicing the car, which he should have. It appears that it was deliberately struck off when I asked them to show the job card on 7th March, which confirms someone had tried tampering with the job card. I demand again a clear explanation for this, attaching the photo of the job card taken for reference.
I finally conclude that the Radiator was damaged only after the car was parked in Magnum Honda Bangalore, during the last service Radiator was not checked or the coolant leakage was notified. And for not a full service, I was still charged an exorbitant RS 13K on 26-Feb, it’s an expensive affair servicing the Honda cars nowadays or the advisor keeps pushing to change one spares or the other.
For the last service & towing charges to Bangalore, I have spent so far about 30K already and pretty sure to burn my pocket by fixing the engine issue, request Honda to investigate & assist to the maximum extent to fix the car
All the relevant photo evidence and job card tampering photo attached
Thanks & Regards
Gunasekhar MC

Hi Team Honda

I have purchased a WRV Diesel car from Malawar honda Sonipat in April 2017.
My car stereo display touch screen not working for last two months.

But till today dealer was not able to change the display screen.

This is my bad experience with Honda. Please do the needful as soon as possible.

Car Registration No: HR51 BP 5828

Dear Honda Team

I would like to escalate a very serious issue am going through with respect to the car (captioned in the subject line) I had purchased from Magnum honda showroom Bangalore in 2018. It's been a terrible experience right from purchase and until very recently I came across another unthinkable issue that got cropped up...See note below..!

I was stopped by a cop as a random check and he had identified that the CAR RC carried a different Engine & Chassis number….I reported this to Mr. Ajay from Magnum honda, Bangalore, and literally, I had to wait for months to get the action moving. Finally, I was called for a car inspection at the RTO office couple of months back and the inspector took clear note of the changes. The incharge who was referred by Ajay told me that everything is sorted and I will get the corrected RC in two weeks' time.

Ajay called me last week and told me to bear some hidden cost that I need to pay for the RTO inspector for which I clearly denied stating it was not my mistake and instead Magnum honda should take the responsibility of managing this. He then sends me a message (attached screenshot). Stating I need gpay Rs.2000/- to the incharge as a bribe amount or else the whole process will get delayed.

What's really happening with Honda?? Is this how the reputation of Honda is being built? One end asking for a bribe amount from the customer and secondly threatening me to pay or the RC correction will get stopped.
This is seriously a crime...Where should i further escalate this incident about Mr. Ajay...

I need my corrected RC and Magnum honda is accountable for putting me in such a situation...

Ajay's contact - [protected]

I look forward for your response please...!

Regards
Gokulakrishnan Chandran
[protected]

2963557-complaint id

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this is stilll not resolved