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Honda Cars India Complaints & Reviews

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S
sinadesan
from Chennai, Tamil Nadu
Feb 14, 2019
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Address: Tirunelveli, Tamil Nadu

I placed my honda wrv (Tn72 bw 6609) model car for 3rd free service yesterday 13.2.2019. At southern honda, tirunelveli, tamilnadu. The service was very bad in such away that it was not even washed. They charged an amount of rs.3005 saying that they carried out wheel alignment work and cleaning ac filters and disinfectant work for the same. Though the wheel alignment is mandatory during 3rd service they did the works connected with ac without informing me and without my consent. They have not even carried out the water service or vacuum cleaning inside the car, which are the only free service they told. Moreover i feel my car is remaining same as before i placed it for service, without any change. I am very much annoyed and not at all satisfied with the service
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    rakesh sri sri
    from Munnar, Kerala
    Feb 13, 2019
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    Address: Thiruvananthapuram, Kerala

    I purchased a honda amaze car from perfect honda, anayara show room on 25th january 2019. According to the sales contract they assured me bucketmat $pillow. At delivery time of car i didn't get the offered items. Because they said due to shortage of items and assured that they will deliver the items in my home. On28th january. I contact them several times they cheated me and telling silly reasons and not ready to give it even now. As a customer what i can do? Is it your policy. I request you to contact immediately and find a solution to solve the problem. Waiting for your solution and reply
    Mob: [protected]-rakesh
    Honda Cars India customer support has been notified about the posted complaint.
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      N
      naveen@48
      from Noida, Uttar Pradesh
      Feb 12, 2019
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      Sir,
      I am very worried after service our car honda amaze dl3cck5054 your center on dated 27/01/2019. Because today i am going to out of city. And suddely pencher in tyre on the way so i checked the stepney for change the tyre. But stepney was missing.
      I shock. It is cheating during car service and not taken responsiblty service adviser mr amit kumar and no check before delivery of the vechale. So plese look into this matter. It is very serious matter.
      Regards.
      Honda Cars India customer support has been notified about the posted complaint.
      Feb 12, 2019
      Updated by naveen@48
      , sir
      I am very worried after service our car honda amaze DL3CCK5054 your center curtesy honda okhla new delhi on dated 27/01/2019.because today I am going to out of city . and suddely pencher in tyre on the way so I checked the stepney for change the tyre .but stepney was missing .
      I shock . it is cheating during car service and not taken responsiblty service adviser mr amit kumar and no check before delivery of the vechale .so plese look into this matter .it is very serious matter.
      regards.
      Dear sir.
      Up to date my bike was running 14000 km . So yesterday I seen horn sound is different so I checked horn.
      It's bike speeker with whole attachment bracken was broken.
      When I seen carefully so showing result are frame welded horn bkt is broken and hanging with support of wires..
      Please do and correct this.
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        D
        desraj403
        from Gurgaon, Haryana
        Feb 12, 2019
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        Address: Panipat, Haryana, 132105

        Sir, i am maintaining a honda amaze car (Diesel) bearing reg. No. Hr-06ak-1659, model dec-2016. My car has travelled 48600 km till date. The authorised dealer i. E m/s kally automobiles (India) oct. Ltd., gt road, siwah, panipat has informed me that front shockers of my car has been damaged and needs replacement. My car is under warranty and run less than 50000 km till date and shockers has to be replaced by the company free of cost. But it is regretted to point out that the dealer has refused to replace the shockers free of cost under warranty. Please give directions to dealer to replace my shockers free of cost. Thanks
        With regards,
        Des raj saroy
        Mails:[protected]@gmail.com
        M-[protected]
        Honda Cars India customer support has been notified about the posted complaint.
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          P
          Pandiyan Vj
          from Chennai, Tamil Nadu
          Feb 12, 2019
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          Address: 600087

          Dear sir,

          I am pandiyan my vehicle number TN22CM 0231, As i left my car in the service center for oil leak complaint on 3rd of JAN 2019
          (MAANSAROVAR HONDA SHIV MISHRI KRIPA NO 15 ARCOT ROAD CHENNAI). VISIT ID IWS-DD[protected]

          There is miscommunication between service advisor and insurance surveyor, As the insurance person not accepting the insurance claim part of the H frame of the vehicle. The reason behind that, insurance person saying that they never inform by the service person at the dismantling time.

          This reason is already escalated to the honda customer care toll free number on 28th JAN 2019.As the told same compliant will be forwarded to the maanasarovar honda and to do the needful.

          But till date known one is taken any necessary action against my vehicle. I am suffering without vehicle to travel to my office and home and unable to do marketing for my business

          As i spoke to the insurance person he told if the service advisor would have informed him before dismantling the parts as he says he would have given her 100% claim. At last the sufferer is the customer who brought the honda vehicle.

          I would request the honda company to look in to this matter and do the needful to me.

          REGARDS
          V.PANDIYAN
          [protected]
          Email [protected]@yahoo.co.in
          Honda Cars India customer support has been notified about the posted complaint.
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            G
            Ghasi Ram
            from Noida, Uttar Pradesh
            Feb 12, 2019
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            Address: Gautam Buddh Nagar, Uttar Pradesh

            I handed over damaged car at honda workshop noida for repair under insurance claim on 25 jan 2019. Till date car not handed over after repair.

            Initially it was told to handover in 8-10 days. Subsequently delivery date extended to 15 days. Later kyc form was asked and for want of do it was not handed over on 11 feb 2019. Further reason for delayed delivery has been cited as urgent demand place on honda for sensor cap.

            Such excuses reflects poor working of honda workshop at noida and certainly not in customer's interest.

            Thanks.

            Ghasi ram
            Chief engineer, retd
            Honda Cars India customer support has been notified about the posted complaint.
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              N
              Nyruth
              from Mudigere, Karnataka
              Feb 12, 2019
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              Dear sir/madam
              As i mentioned above in the complaint about the harsh behavior of service head. Myself sowrabha gopinath owner of honda city car since 2016. Recently i had an issue with my good year tyre which was given by honda car dealer. (Daksin honda, banglore) during sale of car. The issue is that the tyre was flat due to the unknown reason. So i took tyre to my nearest honda dealer global honda shivamogga for warranty the warranty incharge told me that a engineer from good year will visit within a week for inspection (But they didn't came for inspection within weak) so when i visited them the warranty incharge started educating me about maintaining the tire properly he told me that this was happened it due to lack of air but but i had checked them before a weak by the time when we had a conversation with warranty incharge kiran he called me "brother listen to me"so i told him you should not communicate in that way calling me "brother" because it is not showing your professionalism. For this reason he had registered a complaint against me to the service head telling that the customer is behaving in a rude manner so i told so i told them i am not behaving in a rude manner i am just complaining about your mistake after this when the goodyear inspector mr krishna visited the global honda for inspection they had a report that telling that the tire does not claim the warranty and they called me and told me about the report so i asked him why can't you climb a warranty on this because it was just driven for 18000 km so conversation with exchanged between me and the inspector from goodyear at last even he had made a false statement by telling his service head that the customer is behaving in a rude manner so the service had called me and behave in a very harsh manner that i had lost every hope on global honda for treating a customer in a very bad manner and even i had lost hopes and respect towards honda so please resolve my complaint
              Thank u
              Honda Cars India customer support has been notified about the posted complaint.
              Feb 12, 2019
              Updated by Nyruth
              Even I am having the call recording of the service head who spoke to me
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                S
                Sk Mudassar
                from Kolkata, West Bengal
                Feb 11, 2019
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                Address: Kolkata, West Bengal

                I have purchased a honda amaze commercial vehicle on dec 2018 and applied for permit at eastern honda near city centre 2, from past 3 months the executive is ignoring me and not attending my calls i am feeling like the comany is doing fraud with me.
                I have paid him rs.13000 for permit
                The name of that executive is biswajit bhadra and his contact no is [protected].
                My vehicle registration no is wb25h2104
                My contact number is [protected].
                Kindly look upon this matter as soon as possible.
                Honda Cars India customer support has been notified about the posted complaint.
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                  R
                  Riteshbansal3
                  from Noida, Uttar Pradesh
                  Feb 10, 2019
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                  I recently bought honda city 2017 vx automatic version. I went for a trip from delhi to jaipur (Before first service i:e within a month) when suddenly on a small bump my front left tyre collapsed and touched the ground.
                  I was at a moderate speed of 80 kmpl. I was told by mechanic that the tyre cannot be repaired as this is not a puncture but a cut which needs to be substituted with a extra tube inside. I used the stepney tyre to use for my rest journey.

                  I was highly disappointed with the way the car tyre behaved on a small bump.
                  I have driven other cars and they do'nt have such problems.
                  I have bridgestone tyres (185/55 r16) tyres on my city.

                  Company is not taking resposibility of the car tyre and they say this is the problem with the tyre manufacturer and i they could contact them, but not sure what could happen.

                  Honda cars should take the responsibility of the product they are using in their cars and should help the customers. It is not the customers headache to contact bridgestone and get the matters resolved at personal end.
                  What kind of car insurance for 3yrs is this.

                  I want a new tyre replacement for the tyre that was cut.
                  Honda Cars India customer support has been notified about the posted complaint.
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                    S
                    Sonalpazare
                    from Ankleshwar, Gujarat
                    Feb 10, 2019
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                    Address: Nagpur, Maharashtra, 440022

                    Dear hyundai team,

                    Myself mr. Sonal pazare and my vehicle model is hyundai i20 elite magna with number mh31ek8571 purchased on dec 2014 from grace motors nagpur.

                    My issue is, as communicated to me by shri hyundai service centre located at bajaj nagar, nagpur, i need to replace ac compressor of my car costing approx inr.20, 000 to inr.25, 000,

                    Last year i replaced one external pipe because of ac leakage costing inr.3000 at shri hyundai service centre nagpur and now again the ac is not working hence on 9th feb 2019 i send the vehicle to shri hyundai service centre nagpur.

                    I am always delighted by the shri hyundai service centre and always gives 5 out of 5 marks, here in this case i am not saying that i have a problem with services or with service franchisee hence consider this as a technical issue of ac compressor

                    My question to hyundai as an car manufacturer is why the ac compressor needs replacement in 4 years 1 month and i believe my point is valid hence i would request hyundai to give me the replacement of ac compressor on free of cost basis.

                    Looking forward for the support and positive reply from team hyundai on priority.

                    For any queries please feel free to revert.

                    Thanks & regards,
                    Sonal pazare
                    [protected]
                    Nagpur
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                      G
                      GovindRajwar
                      from Delhi, Delhi
                      Feb 10, 2019
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                      Address: Dehradun, Uttarakhand, 245202

                      I am owner of an amaze registration no. Uk07bh3808, which was purchased in december 2014 from divine honda, dehradun.
                      Since beginning, i faced problem with the quality of plastic material holding the key. Everyone falling from hand, the remote key material developed cracks and sometimes pieces of it got separated from the key. Everyone, i managed to fix it with some fixative. This happened about 6 times and i managed everyone. It was not appropriate to ask your company for a new key.in fact the key was almost intact after every repair. Last month after falling from my hand, the plastic part contain remote assembly got separated from the metal part of the key. Now i am using second key provided by the company at the time of purchase.
                      I had cars of 3 companies earlier and such problem was never with the key. I am sure the plastic material used by your company with the main key is of very poor or brittle quality. For such a reputed car company, this problem seems surprising and cheating the customers.
                      Second problem is that the second key provided is without remote assembly. This is again embarrassing for such good cars.
                      Please tell me what should i do. I came to from that same problem wasis being faced by some of my relatives and friends owning honda cars.
                      Your representative asked me to order for duplicate keys, which i didn't like.in fact it is the problem of manufacture and sale, and not of service work.
                      In such circumstances, it is not possible for me to never purchase a honda car and would never advice friends and others for purchase of honda cars, and even would discourage them for such purchase.
                      Kindly do the needful in the matter.
                      Regards,
                      Professor govind singh rajwar
                      Honda Cars India customer support has been notified about the posted complaint.
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                        Divyateja2007
                        from Hyderabad, Telangana
                        Feb 10, 2019
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                        Address: Rangareddy, Andhra Pradesh, 500070

                        Hi,

                        I have purchased honda amaze vcvt on october 31st in the name of vijaya sudha since then there are many issues with the car. I nearly visited the service center for 10 times.

                        1. The foul smell of outside used to come inside the car.ac issues
                        2 accessories which were installed used to not work properly. Few times remote used to not work, few times mic. Few times back camera. Few times navigation system. Few times boot space door.
                        3. Honda connect used to not work properly.
                        4. Even after the key is kept 1-2 times it showed me no key.
                        5. Now the door locks are not working for both the back side doors. And windows are not getting down properly.

                        It is very disgusting to leave my work and go to service center every time could you please change this defective car with a new one.

                        It's been 3 months i have visited the showroom 10 times. If the car becomes old then it will be more worst. I want a replacement immediately. This is disgusting to visit service center every time.

                        Regards
                        Divya
                        Honda Cars India customer support has been notified about the posted complaint.
                        Feb 10, 2019
                        Updated by Divyateja2007
                        At the time of purchase I asked michellin tyres. They provided me with mrf. They said me this at the time of giving a DD in their hand. I tried to adjust myself. Now all these issues making me impulsive. So I need replacement immediately.

                        Regards
                        Divya
                        Feb 12, 2019
                        Updated by Divyateja2007
                        I forgot to mention in my complaint regarding the dust which is coming inside the car. I do have dust elergy and asthma due to which my health is getting effected.
                        Even on 11th Feb 2019 I experienced The foul smell and dust coming inside the car, when I was at the back of a polluted bus which happened twice in a single day.
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                          Dashanimesh
                          from Gobardanga, West Bengal
                          Feb 6, 2019
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                          Address: 721443

                          Sir
                          I have buy cb unicorn 3months before. Last one weeks i have seen some times sound from chain box. When i doing change gear and when i doing right trun. Very irritating sounds. I am very upset for my cb unicorn going on last 3months.
                          Two time i was going prasant honda. Tamluk. East midnapur. West bengal.721636
                          Showroom was try for problem solved. But failed.
                          So please said me how possible this problem sloved.
                          Thanks
                          Honda Cars India customer support has been notified about the posted complaint.
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                            publicity
                            from Delhi, Delhi
                            Feb 5, 2019
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                            Address: Faridabad, Haryana, 121002

                            From last one year i told many times of my complaint in classic honda faridabad. But they do totally ignor my complaint.
                            I have honda city top model
                            I am your customer last 10 years
                            I have purchased two honda cars from classic honda faridabad
                            After that they did not listen my problem.
                            Please resolve my problem otherwise i will go faridabad court.
                            Vikas jindal
                            Hr 51 bj 5318
                            Honda city
                            [protected]
                            Honda Cars India customer support has been notified about the posted complaint.
                            Feb 05, 2019
                            Updated by publicity
                            not listen by classic honda faridabad

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                              kavithalayankay
                              from Hosur, Tamil Nadu
                              Feb 4, 2019
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                              Address: Vellore, Tamil Nadu, 632602

                              Sir,
                              I serviced my car last January 2019 before that my car was in good condition no problem is their after the service now the clutch feels like vibrating and inside the it looks so noisy it not looks like premium car, I feel so worried because this kindly take necessary action please
                              My car no
                              TN 23 cz 9553
                              Car owner name P Pulithevan
                              Model 2016
                              And from the day begging when I bought the car reverse gear fails so many times I need to try many times to go to reverse gear
                              Please rectify my issue so that I can feel free and I paid 7000 for the service but it not worth for it
                              Honda Cars India customer support has been notified about the posted complaint.
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                                Beastmaster
                                Feb 3, 2019
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                                Address: New Delhi, Delhi

                                I come for service of my car in lally automobile (Courtesy honda).
                                On the slip they give me details of services and write the approx. Time but its over 2 hrs and my car isn't serviced, yet. They gave me many check points but only 2 are done in the mean time, they are consuming much time and yet not servicing further. Only they are attending their friends car and listing to waiting for me.
                                They are not taking attention
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                                  sohangangar
                                  from Bengaluru, Karnataka
                                  Feb 3, 2019
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                                  Address: Kapurthala, Punjab, 144402

                                  2018 Honda City with Bridgestone Ecopia tires are having a lot of issues. The car was purchased on August 30, 2018. It have only 5k+ kms on it when the front passenger side tyre burst from inside wall and car got out of balance and was about to went into the side ditch. My whole family along with my 2 years old granddaughter was with me. After I described this to Lally Motors, Jalandhar (Prestige Honda), they told us that they will replace the tyre and also informed that the vendor of the tyre had been changed due to bad reviews and so many complaints about this specific tyre. So I requested them to replace all the tyres but they just changed one tyre which got burst (Instead of Bridgestone they put in Goodyear). So as per the quality issue I want to get all my tires to be changed so that I do not have to face similar kind of phase again. You are requested to instruct your M/S Lally Motors Jalandhar for replacement of all the remaining four tyres for the smooth running of my 2018 Honda City Car.
                                  With regard
                                  Sohan Lal
                                  Email ID: [protected]@gmail.com
                                  Honda Cars India customer support has been notified about the posted complaint.
                                  The problem which i told them were not solved, and they are not responding if i have called them that i will come... They are saying we are running campain sooo it takes time... Not at all satisfied.
                                  I have sent my car honda city GJ27CF0540 for the third free service.I’m Not satisfied with service at all..Car washing was just pathetic...Got my car back in such a condition as i sent for the service.
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                                    S
                                    Saanjmini
                                    Feb 2, 2019
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                                    Address: Kottayam, Kerala, 686001

                                    Details of the car:-
                                    Honda amaze
                                    Engine no :n15a12000715
                                    Date of delivery : 03/05/2013
                                    Purchased from: vision motors pvt. Ltd – kottayam kerala india

                                    This is to register a complaint about my above mentioned vehicle which has been broken down last week due to an engine failure. I have noticed the rise of the engine temperature followed by the spillage of oil from the engine compartment. I didn’t move the car further and approached the authorised service center. It’s confirmed by them that the engine has failed and the repair is costly.
                                    I have purchased the above car from your kottayam dealership (Vision motors – honda) in may 2013. At the time of purchase i have been persuaded by your agent about the reliability and the quality of after sales services offered for the honda vehicles made me to conclude the purchase of the above vehicle. Please note that i am totally disappointed with the latest breakdown incident of this vehicle at very low running mileage of 71218 km.
                                    I have complied with all the regular services stipulated in the owner’s manual at vision motors honda service center and i do have a copy of the stamped log book as proof. Ordinary wear and tear could not account for the problem so soon in the life of this vehicle. I have obtained my driving licence in 1977, since then i owned several vehicles and i never experienced this issue in any of my previous vehicles shows i am a careful and conscientious owner. Further, i also own few automobile related establishments for the past 36 years and fully aware of the importance of proper maintenance of vehicles to get its maximum reliability.
                                    Based on the above, i believe i am still entitled to a free repair because the existence of such a serious defect in a car which has only done 71218 kilometres even though this car been maintained according to the manufactures guidelines from the date of purchase. This opinion has been confirmed by other reputable motor mechanics.
                                    Please let me know as quickly as possible what arrangements you propose for rectifying the problem.

                                    Sajan varghese
                                    Kottayam
                                    Honda Cars India customer support has been notified about the posted complaint.
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                                      K
                                      Kauahik Phukan
                                      from Margherita, Arunachal Pradesh
                                      Feb 2, 2019
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                                      Address: Dibrugarh, Assam, 786001
                                      Website: www.spectrumhonda.in

                                      Good afternoon,

                                      Greetings from kaushik kr. Phukan...!!

                                      Being a honda city fan from quite a long time purchased a city smt model on[protected] from spectrum honda dealer, dibrugarh, assam bearing registration no. As-06u-5666.

                                      I am highly disappointed from the post purchase of the car as far as service & performance is concerned. As honda itself is an esteemed company throughout the globe which doesn’t need any introduction has failed to provide its customer satisfaction.
                                      Below mentioned points / complains which are already been noted down by me in the job cards during all servicing dated-
                                      1st servicing - 29/11/2017
                                      2nd servicing - 29/1/2018
                                      3rd servicing - 6/4/2018
                                      4th servicing - 31/12/2018

                                      1. Horn sound was complained by me from the date of purchased and has not been replaced yet.
                                      2. Complained for body sound from the very 2nd service which hasn’t been solved after the paid service done on last month. It’s pathetic and a matter of shame from a brand like honda which interior body sounds like a ordinary share taxi.
                                      3. Front right wheel sound was complained by me from very 1st servicing which is not yet solved. Main intention is to change various parts after the expiry of the warranty, which is a common practice of dealers.
                                      4. Left rear window channel was bend from the date of purchase of the city which i requested to replace. But it is strange that every time the channel is repaired and fitted. The repair last for a week or two.
                                      5. After the paid service the drive is not smooth and during this service i was surprised to received a call from the mechanic of spectrum honda regarding brake pad change. As this is my personal 4th car, i am very much aware of the dealers misleading customers.

                                      I therefore request you to kindly look into the matter as ex-urgent to retain the 20 years of legacy of honda which is at stake.

                                      With warm regards,
                                      Kaushik kr. Phukan
                                      Sub-postmaster
                                      Anandapara post office
                                      Duliajan-786692
                                      Assam
                                      +[protected]
                                      Honda Cars India customer support has been notified about the posted complaint.
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                                        Advik Mishra
                                        from Ambala, Haryana
                                        Jan 31, 2019
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                                        damage made during service in admire honda dehradun

                                        Address: Dehradun, Uttarakhand, 249203

                                        My honda city registration no uk07 bg1085. It is honda city smt. After my routine service of june 2018, i noticed that my car's heat cool rotating knob on dash board for hot and cool air is stuck in between. I approached admire service centre, after 1 hour they informed me that they have resolved my issue now knob is rotating freely. I checked it it was rotating free, as those were summer days, it was internally fixed on cool mode i didn't...
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