Honda Cars India Complaints & Reviews

I bought a scotty from globas honda showroom which is at saraswati vihar on 30 october 2018. I have made a payment through paytm and they have told us that we will receive 1000 rupees cash back and 3000 rupees vouchers. When we went there to purchase the scotty the sales girl forget to apply the promo code because of that i did not receive any cash back. It was there fault. We went there many time for that issue but no one listen to us carefully. It is not a good behaviour to treat with the customer. So i want that you should necessary step against this.
Gayn vati
[protected]

I purchased “honda amaze car” from divine honda, dehradun on 09/05/2019 vide cust. Id: 1-[protected].
About 9 months back i noticed some black / brown spots appearing all over the car body which turned into brown rusting spots prominently in roof, bonnet, all door panels, doors and dickey etc.
The matter was reported to honda car india corporate customer care when their dealer did not respond. All details were provided to the company and car sent to their workshops several times for inspection by different agency/officials of the company and they accepted the issue raised. But the honda even after dragging the matter for 3 months did not give any resolution instead opined that the rusting is due to external reasons and can be serviced on paid basis. This means honda is not dependable on quality & its customer satisfaction policy any more. Would not recommend anyone to buy their cars.

I purchased a honda city vx automatic petrol car with sunroof on feb 18 2018 from olympia honda. My 3rd service at 10000 km was done by olympia honda and delivered the car on 19 sep 2018.on 20 sep 2018 i was driving to trichy from chennai and i met with an accident at 200km from chennai and the car fell into dry canal and rolled over and landded by left side digging the car in the mud. Accident happent due to left side tyre burst at 7.45 am and i requested honda assist to help me in towing the vehicle to the nearest service station. They helped me to drop the vehicle at 6pm the same day in the capital honda trichy the authorized service center of honda. I explained the incident and they issued me the job card. Then i took delivery of my car on nov 10 and paid 32k to them for the tyres along with the insurance claim amount of 448000k.after that i drove back to chennai the next day and noticed that there is noise in the car and dashboard alighnnent is not correct. I informed to the service person via phone but they said they have done a very good job and there is possibility for that. Some what i convince and i strted to drive the car. After few days
The interor parts started to fall off and the dashboard produced rattling noise and the doors not getting locked properly and the post at both the sides were producing a big gap between the door and the post. I informed the honda company via mail and then the dealer contacted me and asked me to drop the car so that he can rectify the issues. I too dropped the car to their service center trusting that it will get rectified but the car started giving more and more problem like the seat belt is not replaced by the capital honda trichy and one of the tyre was retained. When i asked them theor reply was unethical and the service was very much pathetic. They asked me to compromisr with all the problems in the car. They changed the tyre and the seatbelt at chennai and other problems were not rectified. They mailed to honda and me saying the car is in good condition and they insisted me to take delivery of my car at the unrectified stage itself. Now the bonnet itself not getting opened, wiper and spray nozzle not working, glass in the doors creating rattling noise, mileage dropped to 8km/hr honda claims the mileage as 18 km/hr, while driving vehicle pulling towards left, could hear outside noise, could feel even the car claimbing on the small stone on road, creating noise from dashboard above 80km speed, water stays inthe gap between the door and the post while it rains, etc. The car has been driven by me only for 6 months from tge date of purchase the authorized dealer capital honda trichy and chennai were serving the car for almost 5 months. I own a B2B insurance and Return to invoice from universal sampo and tyre warranty of 3 years from bridgestone india and extended warranty of 5 years from honda cars india ltd. Even i own everything from all these companies for my car these companies have failed to return my car in good condition and the honda cars india has not taken any responsibility for their dealer mistake. I asked then for the repayment of my money but they are not providing any relevant response.

Sir,
It is now more than 3 months since I have been following-up for refund of my amount of Rs. 11, 100/-. I am a retired senior citizen having very limited resources / income and would request you once again to refund my amount instead of mentally harassing and torturing me by not even picking up my calls.

Please note that if I do not get my refund on ASAP basis I will be left with no choice but to file my complaint with the various Consumer Forums / Courts, at your costs and expenses..

Regards,
V P Kohli
[protected]
[protected]@yahoo.com

Note: Please find below the payment summary for your information.
[protected]-----
Thank you. Payment will be credited to Dealer account. You will shortly receive an SMS and Email with Dealer Details. Please contact the Dealer for delivery process.

Transaction Summary

Top of Form

Payment Status : Success

Order Id : N1216-[protected]

Payment Reference No :[protected]

Bank Reference No : T34616

Payment Amount : 11100.0

Payment Mode : Credit Card

Transaction Date : 19/10/2018 11:06:01

[protected]-----

I met an accident on 11.12.2018. After that i applied for insurance claim at showroom. They told me that after one month i will get my car. But today is 23 jan n i didn't get my car. I went many times to showroom for enquiry but they are making excuses all the time. No response form there end. I m without car since 2 months. Nw i have to go consumer forum

I was eager enough to buy your product honda city 2018 as i waiting for it to undergo facelift. After buying as days passed comfort decreased especially at rare. We have paid a huge amount and a vehicle of half it's cost provides much much better comfort than this. Please provide a solution to this and recall all the vehicles undergo this change otherwise you people are gonna loose a happy customer from kerala. Earlier batches of honda city like that of 2014 was a beauty between ride and handling. But this time my hope got shattered and also increase the quality of materials used in making a product. People have trust in this company. Over years please improve.

Sir we brought over honda mobileo on 2014 dec then we got nill dip policy in sundaram honda unforthnatly we met with an accident at 2015 june they said compreser will not come under insurence
After 2106 extended warrenty was about to be expared we got a call from honda to renuval it was up to 2018 it seems in that issuce i need to complain about sundaram honda

Respected Sir,

This is to bring into your kind notice that I had purchased Honda Amaze car (UP 25 BL 1616) in july 2015 from Eternal Honda, Bareilly formerly Heritage Honda. In last 3.5 yrs, my car has only covered 13, 500 km distance which is quite less.

During my purchased, the music system which your company had provided to me which i had changed it later, is of 'MYAVN' company which is one of the vendor company of Honda. In last few days the music system was creating a problem i.e. its display is not working properly. When i report to your service dealer in bareilly, during my last service in December 2018, they told me that dey will send d music system to the concerned person. After few days, the service dealer told me that the main panel of the music system got defected and it would cost Rs. 8800.

Sir, my complain is that within 3.5 yrs span of time, my car has only run 13, 500 kms distance and with such a short usage of my car how a music system panel get defected??... That means your company is providing duplicate accessories to your customers.

The honda cars have captured the maximum Indian market and have created an excellent goodwill in the eyes of customer... But day by day your company is imparting bad image on us (customers).

In the last two years, dis is my second bad experience from your company. In d second last service my 'navigation chip' of d same music system was missed from the service center and your company has not provided my navigation chip and now the second worst experience from your company is of the 'defective music system'.

I am soo much disappointed from your company that in future i will not suggest any of the customers, my friends and relatives to think to purchase honda cars... 'Duplicacy at its [protected]@ hondacars'...

I have bought new honda city car on feb 2016. My car started showing a tremendous problem whenever we open our car even after 20 minutes of rain i really dont know from where water enters towards driver side floor. Lally motors ludhiana dont have any solution about this problem. They say (Even after 6 to 8 visits regarding same problem) that some dust got stuck in ur cars roof vents which are made for disposal of water. Day by day my cars condition getting worst as water is destroying its floor. We have bought this car as my dream car but im very much disappointed that we have spent about 15 lack just to get harassed by lally motors (Dealer ludhiana). Its my humble request kindly take this defected car back and give me a real honda city which is worthy in 15 lacks.

I met an accident on 11.12.2018 after that I appiled for insurance claim .my car was received at planet Honda haldwani they intimated that I will get my car till 1jan first wk .but it's 21jan today n t went to show room 8 9 times but still they are not delivering my car as I m without car since 2 months .no one receives calls there .they are aking excuses all the time .now they are saying I will get my car on 31 Jan .o talked to manager dealers but there is no solution of my problem .now there is only one option to take legal action against planet Honda .redilicuos service.

Hello,

I sushant rao owning car amaze honda (Mh03 da 1325) bought recently on 28th august 2018 from mumbai. I had a minor accident in vadodara where my car's back bumper was hit by an auto who lost applying brakes causing a dent. I had claimed insurance and had given it to authorised dealer aspen honda situated opp gsfc gate, vadodara. Aspen workshop manager replaced the bumper however has done a shoddy job as the bumper colour is too dark compared to car colour.
Now everytine i look at the car i'm feeling disappointed with the quality of work done as it's vividly visible on colour difference.
Request you to please suggest a solution as i expected work to be o[censored]tmost quality since it's honda authorised dealer however results are disappointing!
Expecting favourable response on my issue.
Thanks
Sushant rao
[protected]

My one sided break disc and break pad keep on getting eroded and making a sounded i have visited the showroom thrice changed the break disc and pad 4times under 21k run of my car and still keeps on getting effected. I have checked my system but i feel some defaulty mechanism with the making of the car. I have visited all 4 time the honda showroom only but they say my allignment and bearksystem is pretty fine.

Hi team,

I have changed disk break pad @33000km at aspire honda mysore and now ran around 44000km. Now they are saying need to change break pad again as i know break pad gives life of minimum 20000km after replacing but for m only 12000km ran. Honda people’s using low quality material and concentrating on generating high bills.

Vehicle honda amaze
Ka53mb5826
Contact no [protected]

Please do the need full.

Regards,
Rohan chougule

I have done 3rd servicing my 4g active no. Mh03cx3581 at jhaveri service centre, add: lbs marg, near hari masjid and kurla court, kurla west, mumbai 400070. He has charged me rs. 1200 for service out of which he charged me rs. 381 for oil replace and rs. 770/- for oiling on brakes, brake shoe replacement, filter cleaning etc.

Later i came to know that he is no more authorized dealer for the servicing of the vehicle.

Hi team,

I have changed disk break pad @33000km at aspire honda mysore and now ran around 44000km. Now they are saying need to change break pad again as i know break pad gives life of minimum 20000km after replacing but for m only 12000km ran. Honda people’s using low quality material and concentrating on generating high bills.

Please do the need full.

Regards,
Rohan chougule

I am vijay maskara, mobile [protected], email [protected]@gmail.com.
Front right window glass of my brio car (Purchased on 18.07.2013) was not moving up properly for last 2 years. The problem started (May-june 2017) before the extended warranty expired on 17.07.2017. On making complaint at your service centre at patna, i was told that the problem will be over after greasing of channels, which was done at that time. However, the problem again started after 1-2 months by that time extended warranty expired. On 09.01.2019 motor assy and reg assy was replaced. Today i am again facing the same problem. Kindly look into the problem and its permanent solution. I am not in a position to frequently visit your service centre for the solution of these minor problems or send the car frequently to service centre. It seems that this window problem is cronic in your brio model as i came to know from my friends and clients who are using the same car. If this is so, it is a manufacturing defect, which needs calling back cars having defective parts.

I lost both keys of my honda wrv vehicle due to theft at my house and vehicle. My vehicle has been given to intel honda palakkad for repairs on 04/01/2018 and i was informed that the work completed on 14/01/2018 but due to delay in payment by insurance company they were not able to release the vehicle. When i purchased the vehicle from ur dealer i got assurance that the cashless facility provided by bajaj allianz is very fast and no need to do payment by the customer at the time of work completion. The premium also on higher side than other insurance companies, if i opted other companies now i could have got reimbursement. And body to body policy offered the reimbursement including towing charges, now they are offering only rs.1500/-. Pls do the needful at the earliest to avoid further escalation of my complaint.

Dhanesh
[protected]

My car (Up 70 em 1870) is in honda workshop for repair since 07/01/2019 and they had given the date for the car delivery on 12/01/19 (Saturday) and the car has not been delivered to me till date. Furthermore u have not received any feedback call from honda company since the day i have have purchased my car that is 10 august 2018. Even i have not received any reminder call from honda for free service of the car. Kindly take necessary action in this regard.

Hi I bought Unicorn 150 may/14/2018 after used to do proper services in 3rd service they done service and Bike given to me one day i saw oil was comming out from the engine i went to service center they some ring issue we have and cleaned carborator after i used to face problem like while riding on bike automatically stopping (i.e when petrol is not the bike) really very bad experience from Honda contiguously going to service center to find out to fix the problem.

I bought this car on 26th oct 2018...

I hv continuesly complaining about suspension noice in my honda wrv diesel car. But there is no corrective actions take from honda. I need to discuss directly to honda engeneer for the same as honda dealer infinity and ring road honda is not able to resolve the same. It's a very irritating noice which i m facing from when i bought this car. Complaint honda 121 three to four time but no action taken.
I m not satisfied.
Pls help to close this asap.

My name is lokesh sharma
Mob. [protected]
Car no. Hr-26-dt-0634