Honda Cars India Complaints & Reviews

About 3 months ago, I had booked the Amaze car on the abhikaran Honda, But till date, I have never heard of anybody from abhikaran Honda, when I had booked a landmark Honda Same in Indore on the day of the day.And from that I have also taken the car, Landmark Honda's service is very good but the agency did not expect a phone from abhikaran Honda Mr., Manoj had said that if the car does not come, call me and tell him so far no call has come for him, I had spoken a matter before canceling the booking but the booking has not been canceled till date, please cancel my booking and give me the payment from RTGS or NIFT.

Thanks

My car honda city (Kl 55 s 4867) met with an accident on 12.08.2018 and the vehicle handed over in your showroom apco honda malappuram, kerala on 13.08.2018. Till date the vehicle is not delivered after repairing. I think the staff at the above showroom is not prompt in delivery of the vehicle in time. Due to this it causes a lot of inconvienience in our day to day life. Kindly look into this problem seriously and do the needful at the earliest.

My car no. Gj16bk5741 has been undergone service and they thrice took car for the same issue and not solve yet and now they hv sent car jus like tht all problmes settled when calling them they jus said put the car will check it. Main issue is im not free for daily basis and put car everytime if they cant find the sollution then. They hv to give pick up drop service.
Im takling about honda gopinathji vadodar dealer

I recently bought a honda web car from admire honda dehradun. It had been more than a week and they have not given me the temporary registration number. Whenever i ask them i am always answered with an excuse and with a confirmation of receiving the number the next day but i get to hear it everyday.
I can't drive my car until i get the number
Can you please guide me and it would be very generous of you to help me with this

[honda complaint no. 1-[protected]]
I am owner of honda city vx purchased last year.
During my last service with saphire honda, the gps card was removed and given to me.
When i inserted it back, it stopped working.
I took the car to saphire honda service and they told they will claim warranty for the gps card (Invoice attached).
More than 2 people tested the card and it did not work.
I was called again to provide serial number of the music system and i had to wait for 2 hours at the service center as the warranty guy was not available. Though he had confirmed me in the morning to come at the specified time.
Now, after 1 week i get a call from service center that there is a crack in the card and warranty cannot be claimed.
I gave the card without any crack for sure and 2 people had tested it as well. How a crack invisible to naked eye be so visible in the picture sent for warranty.
I visited the service and they tell me to come on weekend as warranty person was not available.
After 2 weeks, i visited them to at least show the damaged card. But again, the warranty person is not there.

After complaining to honda, they returned the card which is clearly cracked (Pic attached). Please ask saphire honda to provide a new card because:
1. The gps card stopped working when it was removed inside their service centre.
2. They broke the card during the warranty claim process.
3. Even if i assume the card was cracked when i gave them, they should provide a new card as it is their mistake to accept a cracked card.

Hello,

I purchased Honda City(zx) Diesel in May 2018.

Last week I faced a problem of flat Tyre (front left) initially I thought it's a case of a puncture so I took it to the local shop to my surprise the guy there told me that there is no puncture so he just filled the air and asked me to observer for few hours but after an hour or so the tyre became flat again, so I went to the garage again and this time he did a thorough checking and showed to me that there is a crack in the alloy wheel and hence the air is leaking.

Then t to my car dealer Deccan Honda pimpri, however just by looking once the guys there told me that the crack is because of an impact and it is not manufacturing fault so they can't do anything with it. I told them that there was no such impact and if there was then there must be something else in the case as well which is damaged they checked the whole body of the case but couldn't find anything but still they were of the opinion that it is because of a impact that car might have bumped on a pot hole.

I am surprised that how can alloy wheel get a crack because of small impacts on the road, if there was a major accident or something then I would agree that it may have broken the alloy wheel which is not the case.

I am pretty sure that the crack was already there since the time I purchased the car and with time it just increased and then got to a point where it started leaking the air.

I am very disappointed with the behavior of Deccan Honda Pimpri, they simply tried to run away from the issue and now I am in a situation wherein I don't have a spare tyre! All they told me was - we will drop a mail to Honda customer care and then wait for their reply till that time there is nothing they can do.

I need an explanation as to how come a alloy wheel (which costs around Rs.10000) can get a crack just after 7600 km of running, and if it does get a crack then how come it is not covered under warranty?

Regards,
Mahesh

I bought honda city diesel top model in year 2014. From last two years a typical issue has cropped up, there is heavy water logging under the break and clutch peddle and also at same place on codriver side, even after a light drizzle.
I got it checked at samara honda mayapuri, new delhi and also at gurgaon during servicing of the vehicle, they assured of rectification but problem still prevails.
I have notified the same to samara honda mayapuri and at gurgaon also during their feedback calls.
Continuous water logging in front side, more on the driver side has led to bad smell in the car and may lead to corrosion of floor metal sheet.
May i therefore request you to kindly suggest me a solution to this problem and send your qualified technician to diagnose the problem and rectify it at the earliest.
This will ensure my continued trust in honda quality and customer care.

I have purchased honda city car registration no. Mh43 as 6719 in aug 2017 from hallmark nerul.

Now my car is due for first paid service and hallmark nerul has provided service offer for 2 years. Upon approaching for negotiation to mr. Ayub khan general manager service hallmark honda has rudely refuted to even discuss and told me that the given offer is non-negotiable. I asked him contact details of his boss, so that i can discuss with his boss as he is not ready to discuss any thing on given offer. Mr. Ayub khan rudely refuted to share his boss contact details.

Understand that hallmark nerul is only dealer and service provider in whole of navi mumbai and they have no competitor which is failure on account of honda india, in tern honda japan.

Knowing above fact that no one can challenge hallmark nerul in navi mumbai region and until the warranty period and even after warranty period all cars to service in their workshop, so they have become non-negotiable at any cost.

Since i had discussions with mr. Ayub i'm afraid that whenever my car will go to their workshop they will create some or other problem to me (Being monopoly).

Now its honda responsibility to see that i should not suffer and warranty shall remain even i would not go for any service. Honda has to provide alternative solution for service.

Hope honda being global company of reputation will understand it and suitably provide solution on this issue.

Looking forward for your quick response, until will not send my car to hallmark for any services.

We are totally dissatisfied with the after sale service. On[protected] we went for the 1 st service but they returned us our activa in the same condition they didn't return our vehicle on time n took 2 days to return us without solving our problem which we faced. On 7-9-18 we went for second service again we faced the same problem this time also they even misbehaved with us n they are not providing any service to us we are facing the problem in our vehicle since we have purchased they are giving baseless excuses they are not considering any complaint from us

This is to bring to kind your notice regarding the poor customer service on my 1.5 yrs old wrv car. It has repeat issue with chrorme plate lock and 4 times this issue has been reported. I also have feeling that i was handed over used car as it was the 1st wrv sold in ahmedabad on day of launch.

The design is so weak that anyone trying to pull it by mistake also it comes out. For this honda support team is not cooperating and willing to accept the defect in car.
I have had multiple other issues with the car since the time of purchase. There is still some gear shift issue after repair also.

The experience with honda has been just not good as per the brand name and i feel sorry for being honda car owner.
I have owned ford, suzuki, duster but never ever faced any such poor quality.

I can pay and get it repaired but there is no guarantee that it will not reoccur. How can company be so insensitive towards customer service?
I feel sad after purchasing this car.
I would like to hear from honda management and need assurance that these issues will not reoccur.

Hi,

I booked a city on[protected] at peninsular honda nh-47, vytilla-aroor, by-pass road, maradu, cochin and paid rs. 21000 as advance.
But other dealers gave better offers and service. So i cancelled my order with peninsular honda on[protected].

But they haven’t returned my advance yet as promised. I called them multiple times but haven’t got it yet.
Please do the needful to get my advance back.

Thanks,
Santhosh

Honda city v mt model white colour
Chesis no. Makgm651fjn315962
Engine no. L15z14426696
Purchase date 15/07/2018
Temp no. Hr 99aat1227
Permanent no. Hr 24z 9175
My submission is that on dated 02/9/18,
I observed there is water collected in the car's boot below the stepney after the rain. When i opened the boot, i observed, water was dropping & directly falling in it. On that day i reported your service centre m/s harmony honda panchkula (Hr.). The service advisor did the rubber tight manually & said that if you face this problem next time then come again. But today again i observed the same problem after the rain.
Kindly fix this manufacturing defect.
Regards:
Prof. A. D. Mittal (Arjun dev mittal)
Present posting: govt. Postgraduate college for girls, sector-14, panchkula (Hr.)
Contact no. [protected]
E mail id : [protected]@gmail.com

Dear honda team,
I purchased honda city vx cvt on 15.08.18 fron ethix honda, pune.
I fully agree with whatever has been said about the honda digipad. The much touted 7-inch infotainment system, called the digipad is a big dud!!! Firstly, in tooday's world of processor speeds, the sytem takes almost 45 seconds to a minute to boot up on starting the engine!!! That means either you wait for that much time before rolling the wheels or get distracted when in motion to use the digipad.!
Secondly, the touch screen of the digipad is very very insensitive!!! If you are used to feather-touch on your phone's touch screen then you will be disgusted trying to type anything on the digipad keypad!
As far as the built-in navigation app is concerned, the lesser said the better!! It does not have many important places mapped. It is not updated. Yesterday it took me to a dead end and showed my way through a walled university buiilding which was constructed years ago!!! Also, there is no frequent map updates. The honda manual says that updated maps are issued twice a year - in march and october and the user must contact the honda dealer to "purchase" updated maps!!! Google maps cannot be used in the digipad!!
Honda spares price list shows the cost of digipad as inr 50, 000.00 one can get much much better systems at much lesser cost.
My family is totally disgusted with this system and expected immediate replacements with the better one.
Please address and confirm...

Regards
Jayant borkar
Head qa
[protected]

The brake pads of my honda amaze (Driven ~10000kms) deteriorated due to water contamination (As advised by honda's service adviser) and the upper/friction surface which is responsible to stop your car started coming out in the form of powder. This is a question on the safety of the car!!! For people owning and intending to buy a honda car. Honda says, sorry its a wear and tear part and demanded ~4000 to be replaced. This is how honda takes care of its customers.

I have in my position the pictures of brake pads + invoice recommending changing my brake pads. They also mention the brake pads are not covered under warranty as it is a wear and tear part; and the pads have gone bad due to water contamination.

Now, i have started to wonder shouldn't you drive your car in rain or wash your car for that matter?

My car wbo2 ag 5475 was with eastern honda topsia from sunday which they sended today. The complain was water was coming inside the car.. The advisor mr atanu after inspecting the car said me water is coming from ac a part has to be replaced which will cost me approx[protected], i said ok go ahead.. He said i will order in company it will take 2days. Fine after some time he again call me saying mam the carpet is wet we need to dry it i said ya do it. He after some time again call me saying mam the new carpet will cost you only rs400 so should i change or dry it i was like if it’s obly rs 400 you change it. Today when i came back home and saw the bill there was no mention of ac part changed the bill was for carpet change which instead of 400 they charged 2400 and inspection charges. I immediately called him and enquirer about the billing mistake then mr atanu saying me that ac pipe was loose we just tightened it up. So my question is does tightening of ac pipe takes 4days and why was i mislead just to get some money from me.. If this is what big company like honda is doing then it’s bettwr i should sell all my honda cars.
Savita khaitan
[protected]

Hi,
I decided to buy my Honda Brio in 2016 after much research and great Customer care ratings and reviews. Since the desired model was not available in my city Srinagar which had only one dealer Hillview Honda, I travelled to 300 kms to another city Jammu to purchase the car.
Much to my chagrin now, Honda has decided to shut down the sole dealer and service station in the city, reasons best known to them, without even bothering...

Its the most worst service centre in chennai for honda. I gave my bike for service thrice in three months and each time they came up with the same issues. The first two times i let it go but the third time which is now they have said that there is same fault again. Either they are cheating or they are not servicing the vehicle properly thats why in every three months they are telling me the same issue

Hi,

We purchased an honda brv from infinity honda, sohna road gurgaon on 1st sep, 2018.

The whole experience of dealing with the whole staff has been pathetic..!!

All the employees who work at infinity honda are cheats and big liars.

We gave the money to infinity honda around 3-4 days before the promised delivery date but the whole staff at infinity honda kept lying to us about the vehicle delivery status.

Also, when we took a test drive, we clearly enquired the staff about the middle car seat row sliding feature and they promised that the base variant which we purchased from them; would have the middle car row slidable.

We were shocked and disappointed to see that the car when delivered had the middle car row fixed and not slidable.

When we raised this concern to honda people, they said that it is supposed to be like that only in the base honda brv variant.

This is a clear case of cheating and fraud.

Also, we exchanged our old car for the honda brv and it was very well agreed in advance that the infinity honda would take care of getting the insurance cancelled of our old vehicle and would ensure that we get the refund.

After the delivery of vehicle, honda infinity staff asked us to get old car insurance cancelled ourselves.

The attitude of the honda infinity staff changed and they stop picking up our calls as well.

I want to raise a formal complaint against infinity honda, sohna road gurgaon & want to register a case of fraud against them.

Please take a strict action against such frauds so that they learn a lesson for future.

Regards,
Vinayak mehta
[protected]
[protected]@gmail.com

I am a proud owner of honda wrv idtec vx but very much dissatisfied with the service manage behavior on the complaint registered at capital honda meenambakkam. Post 3rd service the map card did not work and i complained about this in 1st paid service (4th service) to jagan service assistant and it was found the card used in my car was of jazz not the one for wrv. It was also said that they will verify and check on this, and with a week i was assured to replace the card in next few days but even post 30 days i did not receive any response and i called up siva kumar, service manager at capital honda and he too dragged the issue for a week and i insisted to give the resolution in a day. I found sudden uturn in his behavior where he said the map card was replaced outside the service center and possibly i (Customer) would have done it and also changed the statement of jagan that this fault was observed just one month before the 4th service and prior to this it was working. I insisted to patch jagan on call to understand the complaint history and he too was clear in in statement that customer complained on the fault from 3rd service not on the last month. For no reason he tried to prove a false statement and never took the pain the understand what happened in service center above this he did not even verify the cctv footage and give me any concrete evidence that this did not happen in capital honda showroom or service center in meenambakkam. I bit agonized with the event and service manager behavior which i never expected from a brand honda. I need help to resolve on this.

DEAR Sir,
I have bought City V i-vtec car on 31st July 2018 for my son.But there is a problem in window glass of driver side door.The door vibrates when we open/close the window glass.Vibration/Jerk is very heavy.I am bringing to your notice, tell me what to do.
Your dealership say that it's common in your vehicle.Pls sort it & make necessary amendment for this problem