Honda Cars India Complaints & Reviews

I booked an amaze (Fulloption) petrol car on[protected] from palace honda mavelikara. On condition that they will deliver me the car before[protected], i exchanged my alto car to them. But now it is 15 days passed, i called them many times, they didn"t respond or attend my call properly. As your advertisement in the dailes, may ask you that can i have my favourite car before this onam days

Sir i have w-rv since 3 months in it below metioned defects are noted
1. Alinement is disturb while run it waves on road at speed of 100km/h
2. Fuel millage is maximum 14km/l
3. Cooling of ac is very slow it takes 30minuts to cool
4. Pickup of engine is too poor

I have told these complains at kota auto kam hond work shop but they unable to short out these complains

It's humble request to replace my car as soon as possible because problems can be cause of any major accident

Car owner - anjali meena
Car no.- rj48 ca 1141

Complaint regarding problems in new car purchased (Honda connect)
I did purchase new honda wr-v diesel version from hans honda varanasi on dated 18/04/2018 with up 32 ju 3722 previously i was planning to purchase hyundai creta. My coordinator at hans honda was mr. Rajesh and i want to inform you about the complaints as follows:-
1. Mr. Rajesh told me wr-v diesel version pricing and accessories. He assured to me about best services delivered from hans honda. Today onwards i don’t received honda connect. I think it’s a best example of best services which was customer availing from hans honda. I was purchased honda car because of its strong brand image. So this is very much disgusting for me to buy this vehicle if honda did not deliver honda connect to new car purchaser in very long 4 months.

2. At the time of purchase of vehicle, during negotiation, i was told that the car would be provided with teflon coating and anti rust coating free of cost. But at the time of delivery i was falsely informed, by mr. Rajesh, that both these coatings had been done. Mr. Rajesh gave me wrong commitments in every single step during car purchase. Some points are given below.
A. Wrong commitment about accessories
B. Excess amount (15273) rs. Was returned after 2 month of car purchase.
C. Wrong insurance done by 3 times for car change. Even one car was allotted 2 different person.
D. Biggest false commitment about rc copy. He provide me all required documents on 08/05/2018 and told me to submit documents in lucknow rto office within 7 days to avoid penalty. When i was submitted the documents in rto office. Rto officer gave me 7999 rs penalty gift because of only mr. Rajesh false commitment.
E. When i informed him about my concern he again did tell a lie
Now i would like to clarify/ask some questions:-
1. What is the standard of honda services to offer customers?
2. Why honda connect is not still received?
3. Why rto office charged 7999 rs. As penalty?
4. Why mr. Rajesh gave me wrong insurance 3 times to deliver wrong car.
5. Why the contact number of the owner of hans honda was not given to me?

So i request you to resolve my aforesaid issues and arrange the honda connect on priority basis. I am utterly disappointed with mr. Rajesh (Hans honda) and honda customer service. I didn't expect that honda services would be so unreliable.
Regards
Subash agrawal
[protected]

R sir,

I am very sorry to right this that I have purchased Honda City V ivtec car from your authorised dealer lally automobiles pvt ltd industrial Area phase 1 Chandigarh on 24th July 2018.
1.The dealer person who sold the car has not informed me regarging NCB of Insurance.
2.Secondaly when i checked the invoice there is some error which i immediately informed them & they accepted it & assures me to give me correct invoice, but till date no response grom their side inspite my regular follow up .
3. I have also called your customer care helpline but all is in vain.

So sir kindly resolve above said Asap.

Otherwise I have take another way to get the things done.

Regards Prashant,
[protected]

My self krishanshu, i complain aginst vaishali honda staff they are too lasy and in responsible, i complain in one2one your service responisible person told me go to vaishli honda they told me briefly but when i came to vaisahli honda they didnt brief me, i purchase a car in oct 2017 and in 7aug 2018 whlie driving my tyre get blast and when i came to vaisali honda they told me u have to placed a insurance claim but my car is on warrnty period and at least one year gruanteen is given by you guys but he told me (Abhishek kumar) who take my queiry and he told me u have to palced claim i placed claim when the insurence team came they told me ur tyre is blast u have taken from vaishli honda, i forget every thing i placed claim the staff was too inresponsible they dont know the which tyre size was fixed in my car they changed 3 times tyre and the whole process i am waiting for atleast 2and half hour and then abhishek told me today is too busy but dont think they guys is busy they all are smiling and drinking coffee and i am sitting from of them they chnged tyre and they he told me u have to wait for atleast 1hour, rather then the all process he charged money for changing my tyre what is this honda. I buy a car from u beacuse its a good company but i was wrong maruti is better than you guys. This was my mistake.

I bought a Honda City diesel car in late 2017, i hardly drove that car to 6500 kms and surprisingly, the tyres got bursted, while i was driving the car on a highway. After that, i visited Honda dealer- Destination Honda, i asked them to replace the tyre under warranty, which they denied saying that this is an External damage. I asked for the quality inspection certificate for the tyre batch which was used in my car, they could not produce any single document. They way dealership is responding sounds like “we have sold you the car and got the money, now you go to hell”. Honda claims to provide the best in class safety, quality, which just seems to be a exxagerated statement. Honda Dealer, is not intrested to talk, when they want to sell the car, they follow you like a dog. It is a pathetic experience owning a honda car. I would never ever recommend anyone to go for Honda. in my case it can never be proven that it wasn’t a manufacturing default, unless i get to see the Inspection and Testing results being done on that specific batch. By the way, Tyre was from MRF another indian company not at all worried about quality and Safety. i am using Bridgestone in my another car, which ran for almost 40, 000 kms not even a single puncture. In just 6 months of purchase the wiper blades went off, i don’t understand what quality material honda is using, i had to replace blades in just 6 months. Honda is not at all worth the money they are charging.

Pb11bt5954.
Sir
The above mentioned vehicle is owning by me. The service center is failed to resolve my problems. They are just making me fool every sunday that your vehicle is now ok. But i still face d problem of water below d left seat. Plz help me to come out of this problem. I have only one car and in this rainy season i found it difficult without my car to reach d office.

Thank you.

I brought a Honda amaze on last Diwali 2017 and it runs only 7000 kms till now..on 1st August I was going to Delhi from Faridabad and suddenly car stopped due to heating in delhi and then I reached to service center through pulling. Now they said there is engine problem on it and there is no guarantee of engine because engine stopped due to heat and around 1 month ago car get proper servicing. They said around 50000 to 70000 it costs to repair the engine.

Dear Sir,

I am owning Honda Amaze diesel (HR51BF6163)since 2015. After the regular check ups and service from Honda service center when i sent my car last sunday for servicing to service center it has been told to me that there are problems in most of the parts and they want to be replaced. When i calculated the estimated cost it was around 80000 to 100000. I just want to know one thing from Honda Quality division that what type of quality does honda is producing that after running 86000 kms car needs the maintenance of around 1 lac. Do you think that i will go for Honda product again in future or will i suggest any one to buy Honda Car?

Dear sir, I have bought Honda-WRV 6 month back. Last week I have lost my second ignition key, following Monday (30July2018), I have ordered a replacement key for the same, until now we don’t have clue regarding the key arrival ( 9Aug2018).

I have brought Honda brand for its quality systems and best service, this incedent given me a wrong signal about Honda and its brand. The service engineer do not have any clue when the parts will arrive, being world no#1 automaker a simple replace part arrival is not able to traceable,

It’s a total system failure, which I don’t expect from such a big network automaker.

Kindly Ensure speedy delivery of part. And update me the delivery status.

Name: Renugadevi
Vehicle # TN 12 V 7185

Thanks
Madhu

आदरनीय श्रीमान
रेफ:- Dealer Code RJ08001, Ref No:- SERINV- RJ08001-[protected], invoice no RJ[protected] Date 28/07/2018, Dealer Name Modern Motor Kota (Rajasthan)
मेरे पास एक्टिवा (अवीएटर ) है जिसका excident होने के कारण हमने आपकी कोटा इस्तित्त कोटा मोटर कंपनी मै दिनाक 17 / 07 /2018 को आपके ऑफिस मे स्टीमेट के लिए दी, फाइनली सुब कुछ होने के बाद मेरा वाहन मुझे 28 / 07 /2018 को मुझे मिल गया लेकिन इन 11 दिनों मै मुझ को एक बार भी कोई संतोष जनक जवाब नहीं मिला की मुझे यह गाड़ी कब मिल जाएगी हमेशा जब मे वहा जाता तो आज कल – आज कल ही जवाब मिलता गया हर बार मै जाता और वापस लोट आता इस बिच मै मै टोटल 5 बार आपके ऑफिस गया और वापस आ गया हर बार मुझे अपने ऑफिस मे लेट जाना और बॉस की डाट सुनना पड़ता क्योकि मेरा वाहन आपके ऑफिस मै जमा है तो हर बार मुझे वाहन किराया पर लेना पड़ता, हर बार 200 से 300 रूपए का खर्चा करना पड़ता | फाइनली मुझे मेरा वाहन 28 / 07 /2018 को मिल गया जब मेने यह वाहन देखा तो पाया की फ्रंट कलर सही नहीं किया हुआ है मै वापस गया वहा मुकेश जी से बात करके उन्होने गाड़ी छोड़ने के लिए कहा और 1 दिन के बाद उन्होने मुझे ले जाने को कहा इसके बाद जब मेने इसको उपयोग मै लिया तो पाया की इसके हेड लाइट का जो कवर है वो निकल गया है तथा राईट साइड का कवर जो की नया लगाया गया था उसमे भी बहुत बड़ा गैप है इसको लेकर मै दिनाक 04 / 07 /2018 को वापस ऑफिस गया तो उन्होने यह जवाब दिया की ये तो ऐसा ही रहेगा क्योकि या बॉडी पुराणी है तो आप पूरा नया कर दो या फिर ऐसा ..वेसा वगरह ..., मेने कहा की क्या अपने यह बात वाहन को सुधारने से पहले बताई थी अगर अपने बताई होती तो मै उस समय सोचता की मुझे यह ठीक करवानी है या नहीं और अगर उस समय यह बात insurance servair को बताई जाती तो यह परेशानी (राशी ) मेरे क्लिऐम राशी मै चली जाती अब अगर पाच हज़ार खर्च करने के बाद भी मेरी गाड़ी ठीक नहीं हुई तो इसकी जिमेदारी किस की है | मै सब बात सुन कर घर चला आया | यह पूरा केस बताने के बाद आपसे प्राथना है की
1. क्या वाहन को ठीक करने का कोई एस्तिमतेद टाइम नहीं है ताकि कस्टमर को बार बार जा कर मालूम करने से बढ़िया एक बार ही कांटेक्ट करना पडे |
2. क्या वाहन को ठीक करने मै हमेशा 11 दिन का ही टाइम लगता है |
3. मुझे 28/07/2018 को जब वाहन दिया गया तो उस समय कलर क्यों चेक नही किया गया जिसके लिए मुझे दुबारा जा कर सभी फॉर्मेलिटी करनी पड़ी तथा अपना टाइम ख़राब करना पड़ा
4. अगर बॉडी मै कोई प्रोब्लुम है तो उसको ठीक करने से पहली कस्टमर को क्यों नहीं बताया गया
5. अब इसको ठीक करने मै आने वाले खर्चे के लिए कोन जिमेदार होगा |
6. इस कोम्पलिन के साथ मे फोटो ग्राफ्स व पेमेंट इनवॉइस भेज रहा हु |
अतः आपसे निवेदन है की मेरी पेरशानी को दूर किया जाये

धन्यवाद

प्रार्थी

डॉ प्रदीप अगरवाल
[protected]

My honda city vx petrol reg. No dl 12 cg 9635 is covered under extended warranty and had done only 17000 km and its steering leather is under the worst condition and had faded from black to white then i approached to ring road honda regarding my complaint they forwarded my complaint to honda with photographs and today they called me regarding my issue saying that honda had sent feedback saying that it is not covered under warranty i am shocked with such a reply from such a big and famed company so i request you to please look into this matter and if you are not able to help me i will definitely approach to consumer court to look into this matter

I strongly recommend, please do not visit crystal honda bavdhan service center. I have got worst service for my car from crystal honda bavdhan. For final free servicing of my honda wrv car i had taken pickup and drop facility from them. There was literally no issue when i had given car to the driver and when i received the car there was clutch issue. Because of this issue car was not even taking the pickup. Service center even didn't informed me anything about this when they received the car. Service center manager was keep on saying that the issue was present since the beginning, if this was the case why nothing was informed to me? Service manager was not ready to fix the issue. I drive my car on daily basis and i never notice this issue before then how suddenly this issue start occurring after the service? Crystal honda driver had driven incorrectly during pickup or drop and this issue caused because of this. To fix this issue i have to pay rs 13000. Crystal honda bavdhan service center is responsible for this. They are irresponsible and don't care about the customers. Please do not visit them.

I am very disappointed on writing this.

I had a great belief in the brand honda until i became the owner of a honda car. But the story changed when i started experiencing premature rear tyre wear problems. I visited the authorised service centre multiple items and they are simply giving excuses and claimed that this cannot be repaired under warranty. At 27532 kms, i had to replace my rear tyres and it was too early for a vehicle like this. And then, again i have to replace the tyres for 58230 kms. I believe something is wrong with the honda control arms. But how can a service centre say that it cannot be repaired under warranty. Everyone knows that rear wheel problems arise from manufacturing defects. The attitude shown from service was annoying and it will keep away customers from your brand.

The vehicle is in company service centre from july 17th till date.

I hope you will take necessary steps to resolve my problem.

My vehicle details and service centre details are given below :-

Vision honda
Kochi
34/574, nh - 47 byepass, palarivattom po, palarivattom.

Yours sincerely,
Remya varma

My son has purchased a honda jazz during 2016 from linkway honda, mumbai. I had a peculiar problem of the rear mats getting wet during rainy days at mumbai. The rain water seeps through the door of the vehicle and on to the mat. The vehicle is hardly driven around and there is no chance that the outside stagnating water gets into the vehicle. When i took vehicle to the dealer today, they said some sealants at the bottom of the door has to be fixed and the repair cost is estimated to be rs8k. And i understand that there are so many vehicles with similar problems. Is this the way of your quality assurance given to the customers?

We buy a premium product thinking that we will not have these headaches.. Then what is the difference between an old fiat and your supremely built product of honda car... I fail to understand. None of my other cars have this sort of grave problem. What is your engineering team doing about this..

A leaking car is something very basic in building a car and am thoroughly disgusted with the build quality. Please let me know as to why i should not ask you to foot the bill which i have to unnecessarily pay.

Do not know whether this would elicit a reply.. But still i wanted to put my disappointment to you.. This leakage was there last year also but as i was in usa during this rainy period, it has not come to my notice. So within a year of purchase, you have a leaking car. Well done honda.. Superb manufacturing facilities you have.

As i form a miniscule percentage of persons, you may take this very lightly or may not care. As people are queued up for purchasing this product, the market might make you to gloss over this complaint. Please let me see how seriously you take this issue.

My car no.. Mh02dz7926. Chasis no makgk77bkf4004037

Sir,
I own a honda jazz, registration no. Dl14cd0834. The same is insured by honda assure, bajaj. Bajaj was recommended by prime honda, i don't understand bajaj, i took insurance from honda, trusting you. I can provide the documents for same if needed. Bajaj policy no. : hba/00558587
My car recently got hit at ghazipur road due to sudden emergency on 31st of july, 2018 night around 8:30pm. A car came from front so i applied brakes, but there was a car on my left so that got hit. I went to prime honda, vaishali the next day itself, i. E. 1st august 2018 at 6:30 pm. The very next day i. E. 2nd august'18 i received a call from prime honda, saying two panels have been approved by the insurer and the bumper has been denied. Also, he said he'll send the written approval from his office.
On 3rd august then, i again received a call that the entire claim has been denied. The reason stated was that the car was hit already, and the scratches and dents are old, and therefore not entitled to claim. This is very disappointing. There is no reason to deny the claim.
They are denying it on the basis of another extremely light scratch on the side of the car. As the car is parked in industrial area, kids passing by created the scratch. Its funny how i am not even asking claim for the scratch. Kindly get it straight.
Also, i went to pick my car on 5th august 18, sunday. The car has been there for these many days, collecting dust. I received my car covered in dust. Is this is the kind of service honda provides?
I have been denied a valid claim. The services by prime honda have been highly disappointing. I can also provide more images of the condition i received my car in. I have uploaded along this message, an image of the scratch and dent i claimed for and the condition i received the car in.
Also, last time i gave my car for service i was not satisfied with the washing and cleaning. The centre gave us a free washing and cleaning. So, while dropping the car this time i informed them to get that done. I came to pick my car after these many days and still the washing and cleaning was not done.
Kindly look into the matters. Its not the first car i have ever owned. I have a toyota and a hyundai car as well right now, had a maruti car also. I have never been this disappointed with any car service as i am with honda. I was all ready to buy i20, but the sales service really convinced us into buying jazz. But now i regret buying a honda car. If this continues i am afraid i'll make sure not to buy honda anytime now. The staff is not good, and don't know how to deal with customer.
Please understand its not just the sale and the product that matters. After sales services are equally important, and
Honda is really disappointing when it comes to after sales services.

Praveen k jain
+91 [protected]
102 bahubali enclave delhi, 110092.
Email: [protected]@bahubalicraft.com

I had given car for repairs at honda service centre krish motors andheri west.
I was informed by service centre that car has met with accident at workshop.
On inspection it was found that it is major accident. It is observed this can not be repaired to original condition. Car is new has run only 1900 km.
Looking at condition of car I need replacement of car and repair of car is not acceptable to me.
As car is new run only 2 months. I can accept accident car.
Hence I request you to look into matter and arrange for replacement of car.

Awaiting for your feedback.

MH O2 EU 1133
MOBILE [protected]

PRAKASH CHHUGANI.

Sir, after lots of review, i have finally selected the honda amaze vmt pearl car and purchased it from shubh honda, karan city automobiles raipur cg on 13.07.2018. With new car i was only provided mat cover free of cost. But i am surprised to see that honda being such a huge group is not providing a minimum requirement seat cover and stearing cover which is quite unbelievable even after paying rs. 8.04 lakshs.
Similar to this segment, minimum seat cover and stearing cover is being provided by hyundai and some other group.
In view of above it is requested from honda group for providing minimum requirement of accessories during purchase of new car

6th august 2018
[honda jazz 1.2 vx mt - (I-vtec) e iv, 2017 model and reg. Number: kl 01 cf 130]
On 10 jan 2018 i bought the above vehicle from perfect honda, pothen vehicles nd services pvt limited. Two weeks back, while i was about to board the car, i found the front part of the car completely filled with water and my legs were immersed in water till the ankle. The water was up to brake pad and the water had started to move towards to the rear side also.
I have taken it back to perfect honda, kalamassery, cochin, kerala and the vehicle is kept their for the last two weeks (Till date). They are now saying that the water is coming from the front glass beading after one week of investigation. The removal of front glass and re fitting with glue an also lead to issues in future. The dealer told that they had inform m/s honda and waiting for the feedback from the manufacturer.
As a customer, i am suffering with regard to my transportation for the last three weeks after investing 9 lakhs for a honda vehicle
Kindly look in to the same and provide a definite reply in this regard about the work that will be done and expected delivery of the vehicle
Yours sincerely
Ravi sanker. S

Dear sir.
Plz refer to above subject, i hereby submit my complaint / grievances for your necessary action.
For d last two month i m facing lot of problems from your service centre at bahadurgarh lally motor in patiala. My vehicle is in your station today also. Even after repair and service one or more problems arises everyday. And your service station is poorly and lethargically managing my problems. Now i experienced an apex of frustration. I humbly request you to understand my problem and resolve my issue. Failed to which i have no other option than to move to court for legal action.

With regards

Yours faithfully

Sanjay kumar seoran
Mob [protected]