Honda Cars India Complaints & Reviews

Sir
I purchased honda city 2017 model last year in may is may2017. The paint of the car started showing scratches and deterioration within 6 months of purchase. Kindly advise the solution and causative analysis for premature failure. Not happy with quality of paint... Honda is name for quality but i am really dissatisfied with the kind of qc done on external paint.

Hi..

This is once again that have to write to honda for service related issues/ over charging at deccan honda in pune, satara road service center, where customer are treated as cash machine, charging customer for a service that is pathetic, unreasonable and charges are so havey that it is like pickpocketing customers. Recently have given my honda city for servicing at the said center, the pickup which is charged now that is 350 +gst was delayed for 45 min and the driver came for the pickup without any employee id card which is not acceptable when you are handing over your valuable car.. No one is in the office to receive the phone to confirm for the pickup staff also tried calling service officer and landline numbers for 15 min before the car was handed over to a unknown person on customers own risk and luck if he will get his car back or is the last time he is seening his car.

After which the customer tourcher starts from car inspection and it is damaged from all the sides and explained it like that the car is very old and all the dents are to be repaired now.. Upon inspection done by driver you are made aware that you cannot maintain this car and do not have expertise to drive honda city..
What ever is informed to driver is a waste of your time as he will not inform the advisor of the service related requirement etc

Advisor is a cross sales officer who starts with you need to do anti rust quotting for your car silencer and under the car.. Need to understand if honda vehical are not done with these basic treatment with the metal or these car are not made for indian conditions. Why this needs to be done additionally...

Then comes the quotation from the advisor for the servicing which always goes above 10k and has 2 things common one is air filter replacement and more then 50% of labour charges on the actual servicing. The thing's which are important is not done or even not informed to us.

This time a new thing which was added
Is your car headlight is damaged... And wiper rubbers needs to be replaced..

We do not know why so much is the focus on other basic things then doing the actual/ required/ mandatory servcing for the car..

When i was finalising honda city i was informed that the servicing cost will not be more then 4 to 5 k.. Which was one of the reason to buy this car.. But i have never paid for any servicing less then 6 to 7 k... This is wrong marketing style.. If you have to make good money from servcing then give good customer service and charge for what is required rather than doing servcing for unwanted repairs at.

The car was taken for servcing around 9.15 am the same was delivered back to me by 5.30 pm on the same day.. The final bill amount which was informed to me was rs 8800 when rechecked the amount was reduced to rs 6085 without any explanation from advisor.. On receiving the car have noticed that the car is not washed or even vacuumed properly the same was informed and shown to the driver at the time of handing over the car he said that i need to speak to advisor, have informed at the time of final billing that i will be making payment by credit card when have to settle payment the driver was not informed by the advisor and had asked for payment in cash only which was hard to manage at the 11 hour but had no option left with me as i were to travel out of pune the very next day and driver was not ready to accept cheque.

One example of good customer service have renewed my car insurance policy in 2017 18 i was give vouchers for external and internal cleaning which got lapsed one month back in march 18.. Have requested service advisor and insurance team to consider as this year insurance ie 2018 -19 is also renewed from deccan honda.. But the same was denied after speaking to senior as well.. If this is what honda service is then this is great and right example.. Also the expired vouchers were retained by the service center..in exchange of the same i was offered wheel balancing which was the only option i had to accept..

Again visited service center on 10 may, met service manager shared feedback.. He was to get back today and even tried reaching him on his mobile phone but he did not received nor called back.. Also wanted to meet mr bafna but was informed that he is out of country..

Issues which needs to be addressed
over and unwanted cost for servicing
proper servicing of vechial.
if appointments timings are given in the morning advisor to be made available to attend the customers, it take more than 30 min to be attended by advisor.
pick-up and delivery charges, do they really required to be levied as the cost of servcing is so high.

Thanks
Saurav

[protected]
Md12 mw2271

Sent from yahoo mail on android

I gave my car for service day before yesterday and since then the ac is not working. I tried making contact with one of the exucutive (Subhash - dive honda) but did not get any satisfactory reply, he kept on telling me that he’ll revert me in somtime and later when i call him back again he said he busy in a meeting!
Please revert with a convincing reply and thanking you in anticipation!

Honda amaze break pads were replaced by others wornout breakpads and billed for new one (This is not done by mistake they are frauds because same happened with clutch but i didn't check the clutch number so i left it), part number on the breakpads donot match with bill part number, after service, sound was comming from breaks so when i asked about it they said new ones take time to adjust and sound is common, 32gb memory card was also stolen, i am afraid to go to honda service station next time, local mechanics are reliable than honda, this happened with t. V sundram iyengar&sons private limited, m. G road, ranigunj, secunderabad

Sir I purchased Honda wrv on 18/3/2018 I face two problem in this car 1st a/c is poor (bakwaas)2nd jerk in little high speed jab Maine showroom visit Kiya tab mujhe disal top modal dikhaya Gaya or mujhe petrol main Lena tha dono main difference kewal cruise control or switch start ka bataya jabki dono ke pawer or a/c ki performance main bhi bahut difference hain

I booked a bike at honda hornet 160 r cbs plus abs model, this bike was booked on april 19, 2018 but i have not yet received it. The showers gave me 1 week time and now this it has been 20 days when i called the showroom, they have given 15 days time again, in which the bike is available on the showrooms, but where i have booked it is taking people more time please try to get me this brother from time to time.

Dear honda,
I purchased a new honda city top end automatic on 5 jan 2018.

Following are concerns -

Concern#1
Under warranty front tyre bursted, however two days back second service was occurred. Ideally new tubeless tyre should not burst.
Honda has no option for replacement. I am taking a poor feedback of honda now as new tubeless tyre should not blast in 500 km run.

Concern#2
When i registered a road side request the technician negotiated that i should try myself and it will take 4 hrs for them to reach at accident spot. I was in mid of forest area and have to call local police to assist me. Luckily police supported me.
Honda technician called me after 2 hrs on follow up to check if they are required or not. Is this correct service?

Nikhil choudhary
Contact number [protected]
My car number is mh12pt9847
Requested road assistance request number is - ref x[protected]ind

Hi.
My self munish sharma.
Today i have visited your honda activa show room (Bal honda) batala city to buy new activa.
But your sales person behavior is very rude. Even he doesn’t have the time to attend the customer.
Apart all these things, i have try to close the thing to buy your product at the price of 60400 in cash payment.
I told him that accessories are not required with the vehicle. Because i want to gift some and she will do as per her requirements. But your sales person refuse to give the vehicle with hard words.
This is customer wish that he want or doesn’t want the accessories. He will not force to customer to buy this.
So my humble request, kindly look into the matter and provide the appropriate regulations.
Or should i go for another company vehicle.

Thanks ®ard
Munish sharma
[protected]

Am owning honda amaze 2017 previlege edition with registration number py01cq8128. At 23000km i changed break pads due to wear reason but now its only 40000km crossed again break pad gone. Service representative said i have to change it again but its 17000km only crossed. How can i bear this. Is this the brand honda offers such quality products. Never experienced such worst quality. Am owning toyoto etios, ford figo, suzuki dezire, renault lodgy but didnt have this kind of problem in any of them. I just cant accept that i have go change break pads at 17000km interval.

I am waiting for refund of my booking amount from local honda car dealer saphire honda sales bangalore since january 2018.

I am not getting any response from the dealer. Even after sending reminder emails to dealer there is no response. I have visited the dealer showroom couple of times and everytime the assure me that refund process will be initiated soon but now it is been 5 months and i am still waiting for refund.

I have purchased honda amaze car from your authorized dealer in patna (Brij honda). But yet after four months from purchase of car the dealer have not issued my registration certificate. I have paid all the amount as well. The showroom is about to close down. They have provided temporary registration but are not providing original registration certificate beside complaining again and again

Hi sir
I myself a owner of a honda city 2012 model, regno kl24e212 insured by honda assure (Bajajallaience) met with an accident and i have given my vehicle for the repair and it’s been 2weeks and haven’t even completed the document procedures
By asking us to get the photos taken at the time of renewal of the policy
Such a big delay and negligence from your insurance department is irritating. Leaving other insurance agencies and choosing your assurance is just to avoid such negligence
Please look forward and avoid further complications
Nb: photo of the policy uploaded below

Dear customer care representative
I am owner of honda amaze car vehicle number mh-02-cw-7130. The metal body is rusting from everywhere. Please find attached pictures for your reference. We have been using honda city since last 20 years our cars are registered under my fathers name mr jayesh ajmera for your ref.

I am very upset with this and expect honda to fix it for me.

I had given my activa 4g. Mh. O5. Dr. 5082.
For service because of accident by they do not taking it seriously they only gives part bt not doing good work.. As they change new part all they r vibrating continue while on road.. So i can't drive it properly... Bcz of vibration of new part.. I went for that issue they did not clear it. And said me to do service so that issue wl clear... If i should do service then what they had done in last 15 days. Only taking money n not doing good work... I need my active in good condition n properly.. So plz take action on it.

I do not know what is the policy of the people, because i know that the accidents of my car were not opened, the airbags were not open. You have the same stubbornness of people that the impact was low but the impact was low but i know that how fast the impact was, the car has become completely damaged and you are getting late from the people due to the total loss, because the day of your crown honda agency is in delaying everything work. Now i have only one option left to go to kanjumar court. Because i have been suffering from the last 5 months only i know what is happening with an accidental person.

I have gone for 2 nd paid servicing at panvel navi mumbai service centre (Hallmark honda). I droped my car and asked them to deliver at registered address. Person attending asked for pick up drop charges. Also i asked them to drop me at nearest public transport place through my own vehical but they refused claiming driver is not available. Service centre should atleast give free pickup and drop.

I had gone for my first paid service of honda jazz car at ring road honda showroom, peeragadhi, new delhi.
There was a petrol theft from my car... And they demanded money for same to continue servicing. My car had petrol worth rs. 800 before i entered the service centre.
Plzz adress this serious issue.. I am never going to this service centre in future

This is to bring to your notice that we have purchased a new honda amaze on 25th of april, wednesday from lally motors patiala. But after only 4 days of purchase, car engine stopped suddenly on highway at midnight. When we called honda service head mr harpreet regarding this, he said may be fuel is adulterated without conducting any physical check up. After that he agreed to arrange for towing van and asked us to bear the charges for that which we denied as the car is under warranty and has run only 142 kms. More than an hour had been passed when one of your mechanic came and inspected the vehicle. At first he was unable to find the fault and then he called for scanner. After one and a half hour mr vijay came with the scanner which detected fault in frp sensor. But he was not sure about that too and said to confirm it next morning. Next morning, our car was towed to service centre and again after waiting for the whole day mr vijay called us in the evening and told us that it will take one more day to diagnose the fault as some engineer from the company has been called. After, bearing all this we went to dealership in the evening and asked for pdi certificate from mr. Harpreet singh but he denied saying that they cannot provide us the certificate. We were not expecting this kind of service from your company. Your company made a good experience changed to a worst nightmare especially the service team. We came across all this in the very beginning of our relationship with your company, so we didn't want to carry it further. We want a refund for the amount being paid to you for the car as we don't want it back.

Dear sir,
I have bought a new car handa jazz, in feb 2016. Since feb16, rats have damaged wiring of engine two three times. It is very surprising to see that rats are entering in car engine. It's very bad design. This is a design defect. Why company didn't provided steel wire mesh below car engine to stop entry of rats.
It is dangerous. It means snake may also enter in car engine.
I have asked to service center to provide wire mesh to stop entry but they are not doing it. Please advise service centre to help me. If company is unable to resolve this sily issue i would not advise anyone to buy honda car. Hopes company will understand my problem n give me solution.
My car no mh02ee1624
Br verma
[protected]

Hello sir i am by my activa before one month today i am go to my dealer that boy is saying in your activa have your engine problem i am say ok sir you repeat that that's boys saying 3000 rupees cash have to pay you not come engine warranty you want to say that's boy saying why not come engine warranty sir please sir i am boy i am boy my activa before 1 months later want to help me sir