Honda Cars India Complaints & Reviews

I had given my car for changing clutch plate to your local dealer in haridwar (Divine Honda ) .they had change it, But when the car was ready then I felt gears are not worked well spicily 2nd and 3rd then again I brought this to their notice on same time but as per them clutch plate not fixed well and hold my car for one more week with given excuse that new clutch plates not available in stock and after one week as per them new plate changed but the same problem not solved and again they reset the plates and take three more days and after that gear problem minimized and told to me it will set after running and delivered to me, but I felt some holding during gear changing but that was negligible but over the time I was facing pickup problem and now car's clutch plate again goes down with in a year it's happened, (Replacing Date between 2nd June to 22nd June 2017 ) I feel this problem occurred due to wrong placement of plates or may be nonstandard plate used. Now Dealer not giving satisfactory solution as usual. So please look into the matter and help to replace the standard plates.

Hi,

I have a problem in my honda city front bumper as both side lock are broken.

I am writing because yesterday i was committed that you will contacted by crm prime honda by sorry to say after waiting half an hour no response. Sorry to say but very disappointed. Honda this failed to serv customers delevery.

Now insurance is not repairing under claim as denied that this is the basic problem in...

I had given my car for repairing ignition lock. They had repaired it. But after the car was delivered to me, i felt some vibration on the right side of my car. I brought this to their notice. They had called me and checked it. They told it's from suspension fault and not because of their handling. I completely deny this as i felt there was no vibration issue before the car was given for service.

Sir/ madame
We are a corporate customer of your company. Recently in oct 2017, we have bought a fleet of 9 no. S honda amaze cars for airport service in pune.
We are very disappointed to state that the mileage claimed by the dealer was above 22 kmpl but unfortunately we have landed into a trouble as the mileage we are achieving is 12-13.5 kmpl which is the worst.
We are very upset in opting for honda cars inspite we had an option of maruti swift dzire, the mileage of which is exclusively good. We already own a big fleet of maruti swift dzire and we are very happy with it.
We request you to get it rectified on the airport location itself as the vehicles are associated with the very sensitive airport services. Or else we would never be able to opt for honda brand.

Thanks & regards
Deepak k dalmia
Deetya enterprises
Mob. [protected], [protected]

I'd brought my car from vision honda mekkadamb (Muvattupuzha). My car is honda city zx (Diesel). Few weeks back, i'd an accident with my car, and the same day i'd given my car for claiming insurance and repair process.

They said they'll start repair, once they'd approved insurance activities. I actually have bumper to bumper honda insurance, so i thought things would happen faster, and today i called showroom and they really disappointed me. I can't drive bikes/scooter and the only means of travel for me was my honda city, and in fact i really need the car as soon as possible. I was behind this for a week now, yet they haven't approved my honda insurance or started the repair process.

The company is off course good for what they are provide, but in real life, services you offer and honda insured policies suck. It actually is waste of time. I need the car either to be repaired faster or in return you'll have to serve me better. Costly insurance, no matter how much they cost, it is so lagging.

My car number is : kl 40n 7747

I purchase honda wrv from your indore dealer namely landmark honda palasia indore on 6 march 2018 but still awaited of rto ragistration. The representative of dealership namely sameer abbas twisting things so mane time say i currier you form 20 and got receipt but actually no parcel whould be came to me than he said when i come to service vehicle at that time i give you the engine traced form you take it and seal sign complite from bank and i will collect it from you i said ok 4 days of waiting i again call him about that form than he said i call u in the evening and collect but no call came yet now i call him he message me that your phone is out of range now you currier it to me

Now what can i do for rto ragis
Tretion

I love honda.. Most i am waiting fo the honda civic type r launch in india. Maybe in 2 years i will buy one car. If honda didn’t launch type r this year. I won’t prefer honda cars never in my life. Because i am so much frustrated on waiting for the launch of civic type r. Honda is a trustful company. But make people disappointed with the lag of launching good amazing cars like civic type r. I hope honda will make people like me happy in this 2018.. If honda can do. People will say honda is the best.

Hi,
Car reg no ap07s9459, honda city, i would like to share my through disappointment with metro honda bowenpally, the worst service i ever experienced. Let me come to the point. Since last 2 services i ve had problems with my car and you keep giving the same excuse that you do not have spare parts and return the car only with general service which i can get it done anywhere. I give my car specific to honda so that everything can happen in one go. Wheel mounting issue pending since 2 services. Vibrations pending since two services. Ignition problems pending since 2 services. Also your service manages to be trained properly how to deal with customer. I keep paying unnecessary general check up charges and take my car because there is no spare parts. Please refund this general check charge any mechanic can do that i tell the issues. I dont need to go to honda for the same and come back only with issues and no solutions will post the same online too since i am very disappointed.

I had purchased my honda city car in the year 2012. Till date it is self driven and goes for regular check up / servicing every 5000kms or earlier.
I personally went to the honda service centre on last monday ie 9th april & complained to them that how difficult it is to put the remote control key inside the lock while the spare key was able to function normally. The mechanic told me that the entire lock has to be replaced. Now in my 28 years of driving different cars, i have never come across non functioning of the lock and that according to you the only remedy is to replace it.
I am still not ready to accept that this episode should happen with a honda car. Why i should be burdened with this extra expense & inconvenience though i have taken care of the vehicle meticulously. I am planning to buy another honda vehicle but this episode has shattered my confidence now it is compelling me to look for other options.

I have been getting it serviced and repaired at solitaire honda at borivali, mumbai. I have lately seen that the quality of service has gone down drastically and the attitude to deal with customers has gone bad to worse.
I have been having multiple issues for last 4-5 years where while the car goes for body repairs, the workshop will damage the car. If the customer notices it immediately, they may offer to repair. But if customer discovers it later and tries to tell them they will behave differently and will refuse to repair it.
Out of all the issues, some have been addresses after a long fight and involving their vp mr. Anwar. Some are still unaddressed. I had written to the customer care but still no help.

Just to mention some of the issues (All related solitaire honda borivali):
-once the car was delivered partly painted
- car rear bumper and doors damaged - twice
- car seats spoiled everytime it went for repair at solitaire honda borivali, mumbai. I had to fight to get them clean everytime...
- recently 14-15 ltrs of petrol spent on repairs from my car and they tried to deliver the car almost empty tank to me.
- estimates for horn replacement of rs.3500 while it was fixed by joining (Push fit) the wire which had come out.
- door lock was told to be damaged, estimated to cost rs. 2500. When i stood with them at the shop floor with the manager at solitaire honda borivali, it was found to be alright with one wire not working.
- no clarity given on bills even after asking them - took 15 days to get it.
-
Etc, etc... (The list is really big for solitaire honda borivali, mumbai)

In addition i still have 3 issues that are still unaddressed

1. They scratched the dashboard while replacing the airbag on passenger side, which was part of recall from honda.
2. The bonnet has been painted 3 times but still has bubbles in it.
3. Last time they cracked the plastic near the rear seat (Lhs).

Here is the reference of the mail written to customer care of honda cars india and solitaire honda borivali, mumbai

Communication id: 1-[protected]/1-[protected]

They are refusing to address the issues created by them and the attitude is very bad.

Sir just two days back i have bought from wrv honda vehicle from olympia honda car show room at ambattur. When i am calling to say above mentioned issues they said you pls go to neatest service centre. Based on. Advice i went to capital honda show room at menabakkam. They were inspected the mentioned issues, this issue was in all the car it can not sorted out. Again if you want to use bloothoth specker they said mr raja sales manager said that youed to switch off ac unit then you need to talk to your call, or alternatively blower speed need lower dowin. I said to them this is notsolving my problem. Please request you to consider and clear my problem in my car. My car have been handed over to them.

On behalf of Director of Indian Institute of Technology Kanpur, I have following few issues:-
1) I have send my Honda City VXMT car to Smart cars Ltd. Kanpur on 29.03.2018, for 100, 000 Kms service and replacement of wind shield glass under warranty. Surveyor has passed claim under insurance on 02.4.2018. I am sorry to say that as on today on 09.4.2018 till 04:10 pm, car has not been delivered by Service centre.
2.Being not getting any updation from service advisor, I have sent bmy driver on 07.4.2018. It was found that car was kept with removed wind shield glass and interior of car was in worst condition. Since it is an VIIP car, I really get shocked by seeing in such condition. IIT Kanpur is paying Rs. 6000/- per day for hiring car from outside. If you can, kaidly give Instructions to deliver it at the earliest.

Sir,
I want to inform you that i purchased honda br-v from authorized dealer "smart city honda" bhopal (M. P.), and only one year had been completed and the condition of my car is not good, so many sounds are coming from it, the middle seat make noise while sit and i demand of sony player with speakers but they provide me local which i came to know when they get repaired. So i request you to replace my speakers and resolve my all problems asap.
& i'm one of the existing customer of "smart city honda" bhopal because after purchased honda br-v. We purchased 2 more cars are - honda city (Amt) & wr-v (I-dtec).

Thank you
Gaurav tiwari
[protected]

I have faced similar problem with my left front tyre bursting whilst hitting a small pothole on national highway. The tyre was changed with spare one and the company was bridgestone.
Initial honda dealership redirected us to the tyre company outlet where in there is only one service engineer for the whole of delhi ncr who is dealing with any sort of issues. After his assessment he declared that there is no factory fault and tyre bursted due to sharp object impact hence doesn't come under warranty.

I would like to point it out that i met few more honda city 2017 owners who faced this same issue at tyre dealership itself, and a good discussion with more tyre owners have led to the fact that when upgrading from v to vx.. To give a premium luxury feeling, the tyres used were softer in 2017 model unable to take impact in smallest force which now in 2018 is trying to rectify. Many owners think it's their fault and never report this issue back to company whereas the root cause here lies in company providing potential risk to accidents for cars on indian road. This complaint is one of the rare which is made so that company takes strict action in the aspect to prevent future mishaps.

Sending a six year old modified, damaged, rough, noisy, 20000 kms run car for a test drive demo... Is the worst service in the industry where competetion and buyers are on the edge...
Very disappointed as a buyer... Cudnt convince family for a honda due to the demo car provided...
Had to go for maruti again...
Basudeb honda, ranchi, jharkhand
Jazz svmt

Dear Sir / Madam

I own a Honda City SVT automatic model, Purchased in the year 2016. I get the service done on routine basis at one of the Honda Outlets at Noida & named as Crown Honda.

I am experiencing 2 issues since couple of months & related to my car

1) High Noise while closing the driver window

2) Heavy Engine Noise as compared to other Honda City Cars

During my last service I pointed out this issue and the adviser assured me that the same will be checked & addressed.

At the time of car delivery, it was told to me that the power button at the door to pull / down the window & a pulley, required to reduce the engine sound are not available at that time, therefore they need some more time to fix the issue.

After 7 days, they picked my car from my residence to rectify the issue & delivered the car back at home, the same day evening.

When check, both the issues were not rectified and remained as it was earlier

Post my complain, they again took the car to the service station to recheck & fix the issue and later delivered the vehicle back at my residence with a confirmation that everything is alright, but to utter dismay, the problem remained the same this time also.

I as a customer, now in no position to understand why they are not able to Handle the issue.

Is this, how foreign CAR manufacturers deals with their high value customers, who pays them.

I do not know which door to know now, therefore raising my voice at this forum

I hope, who so ever operates these complains, will surely take my voice to the concerned manufacture & get my problem resolved

Regards

Shantosree Biswas
[protected]
[protected]

We had bought an honda amaze from their dealership malwa motors at sonepat.

1. The car's speedocable was removed and had a fault in steering system.
2. Before taking booking, we were verbally promised by their salesman that they will fit an arm rest and seat covers but after making payment they denied.
3. We were charged for basic kit in the invoice but were not given the same. On asking for it dealer denied.

We complained to customer-care but had the worst experience in life.

I am a central govt. Employee. I purchased honda amaze — petrol dated 12th march from bhalla automobiles pvt ltd. G. T. Road, aligarh. I was neither informed about the discount for central govt. Employee nor offered by the dealer.

I made a complaint earlier regarding the same but no action has been taken till date from your side.

Once again it is requested to look into the matter and make an enquiry about the same and provide me the discount.

Registration no. Up81bw7303 date of registration: 15 march, 2018

Thanking you

Respected sir,
I am writing this complaint about my registration certificate, which i recived from one of your agency named delite honda sec15 faridabad, haryana.
I am using your car named honda amaze petrol i-vtec but i haved recived the registration certificate of diesel and when i just got back to my agency telling about this problem, they are not taking any action agaist it.
Sir please help me regarding this registration certificate problem ehich i have recived from your agency only.

My mobilio is with harmony honda dealer from last 5 days and they are saying delay is due to part not shipped from company. As a customer i expect company should fix some tat along with all the complaint that they receive. Customer should not suffer just because they have bought a car model which is not in offering now.
I purchased this car because of honda.. A respectable brand.
I hope you will take care of your brand image & utmost satisfaction of your customer.
My contact no is [protected]