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Honda Cars India Complaints & Reviews

1.5
Updated: Jan 7, 2026
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A
Anoopcscs
from Morena, Madhya Pradesh
Jan 16, 2018
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Address: Kollam, Kerala, 691018
Website: Ijoj

Dear team my (Car honda city) got accident on[protected] and still the work is not started while connected in muthoot honda kollam they are telling still they didn’t received the parts my marriage is fixed on last month of this month i needed my car for my marriage pls help on this i am waiting for a good response from your side

Thanks and regards
Anoop
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    A
    Ankur28782
    from Allahabad, Uttar Pradesh
    Jan 16, 2018
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    Address: Lucknow, Uttar Pradesh

    I booked your car brv on 26/12/17 and paid the full amount of Rs1201000 on 28/12/17 and promised delivery on 14/01/18 but now your dealer STALLION HONDA GOMTI NAGAR, LUCKNOW says that they are unable to give the car because there are no cars available of the model that I have booked and they are asking Rs60000 more for giving me the new car but I am not relenting and asking for the car .They are also trying to silence me by making calls by big shots I hope you will look in the matter at the earliest my contact number is [protected] Ankur Jain
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      Debabrat nayak
      from Ranaghat, West Bengal
      Jan 16, 2018
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      Address: Khordha, Odisha

      I have given my honda jazz car registration no or 02bf 7799 at your high way honda service center bhubaneswar since dated 07/09/17. Your job card receipt no is11435. After three days i faced a seviour road accident and admit hospital three and half months. I informed your service center by telephone that i can not go to take my car for this reason. After discharge from hospital i meet service center manager mr nihar pattnaik and he said to your service manager mr kirtan sahoo to give the estimate of that car. But mr sahoo give me the date day after day three times yet my car estimate is not prepair so kindly solve my prblm.
      Honda Cars India customer support has been notified about the posted complaint.
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        L
        lakshmanraomusini
        from Hyderabad, Telangana
        Jan 15, 2018
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        1) i parked my car over night out side my quarter located in agricultural college (V) aswaraopet, district khammam, telengana on 13/01/18.in the morning i pour some water to clean the vehicle. After sometime i observed some crack over the wind screen in forming a horizontal "?" in single line started left side end of wind screen. I purely suspect a) it is sign of poor quality of the glass b) partial break of glass during assembling c) improper fitment of glass during assembling. D) strength of the wind screen not enough to with stand the strains that exposed to. I request a detailed study over the issue.2) the chome handle of rear door come out of its mounting during opening of the rear door. It looks it so improper.3) when vehicle run during emergency or overtake of other vehicle, it speeds certain time, thereafter engine rpm rise simply without pulling the vehicle. It is reported in my second servicing but unable to rectify it. I think engine governing programmer is improper my vehicle reg no ts11ek962 body no makgl274fh4004314, engine :no.15a15006002
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          G
          gaurav9638
          from Delhi, Delhi
          Jan 15, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

          I purchased a honda city car petrol version from the noida dealer of honda - ace honda on 01st feb-2017.

          Product issue - since very first day there were some alignment issue in car (Seems not the wheel alignment issue) as it was pulling towards right side, problem was there in gear shifting and strange noise. Which i complained and informed the sales person immediately after i took the delivery. Sent information mails as well (Chain mails attached)... They called me with product, i went there but they told that there is no issue, then i showed this car to actual honda city car owners in my society and all of those 4 members found the same issue, i sent again mail to ace honda but shockingly there was no response as if ace honda guys are sitting there just to sell the product and make the incentives... Anyways that same story continued for almost 6 months, i visited almost 7 to 8 times for this issue and also informed them about this in all the three services also which they did in past 6 months. But still same problem is there in product in fact visited them again in month of november and service guy name mr. Manish told that he will call me to bring the car in free time so that he can dedicatedly check the car but that also was just a bluff as no call in past two months almost….. Anyways finally i gave up with this product and planning to sell as well and even for that also i visited to ace honda and met mr vikas who deals in second sale i guess and he quoted the value by which i am making almost more than inr 2 lac loss. (Have all the records of complains after buying this waste product.)

          Dealership issue - very unprofessional attitude of service guys. And seems in ace honda, they only and only believe in selling the product without bothering any single problem which customer faces after purchase. Just escalate the problem one guy to another…. During this journey met many service persons in ace honda from works manager to line mechanic. Even one time mechanic shouted that they do not have time for detailed test drive……… (My money is wasted so i have to listen even to that kind of guy also, because wanted my product to get resolved….)……. Yes, in one point they are really good which is convincing the customer to give the good rating when customer gets call for the feedback.

          Remarks and suggestion: i am not sure that this is standard problem in honda but i guess it is not, as honda cannot make such bad product because of such an ethical company. I worked with honda, and know that honda quality standards were very high but not able to understand that why those has been deviated now... Very painful to say but i really feel enjoy driving my 6 to7 years old verna... Anyways all i can say to honda that please try to make the product which value for money and also please make some policy for customer satisfaction through dealers as well. Really the ace honda kind of dealerships will bring down the dream of honda to become a major shareholder of indian car segment.
          Honda Cars India customer support has been notified about the posted complaint.
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            S
            sanjay 1210
            from Delhi, Delhi
            Jan 15, 2018
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            Address: New Delhi, Delhi, 110063

            Approached ring road honda city service centre for my second service under warranty. The executive insisted me to get some coating done on my car otherwise it will result in severe damage. I requested not in this time as frankly i was not interested in spending. I simpliciter asked if its so important why this not amongst the standard supply while selling the car.
            However on denial he felt so bad that as earlier promised bluntly denied me in dropping to my home which is hardly 2 kms away and directed me to some other lady who again in a very rude manner denied. I never knew to get my car coated at the price is a precondition for getting the car serviced in a proper manner.
            Honda Cars India customer support has been notified about the posted complaint.
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              S
              Sandip Kenjale
              from Deulgaon Raja, Maharashtra
              Jan 14, 2018
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              Address: 415001

              Dear sir,
              I m sandip kenjale from satara. My car no mh-11 cg. 4215. Recently purchased 19. Oct honda city v. Cvt.
              Mager detect problem in car. Front head light upper light focus very low distance cover. Head light not proper working. Near crystal honda service center complet register. He asks me all honda city models same light problem. This answer not satisfied... Warranty raning my car plz chek my car 10. Km. Test drive night mode and solve my problem. As possible replace my head light.
              Thank you,
              Sandip kenjale.
              Honda Cars India customer support has been notified about the posted complaint.
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                V
                vikramkumarmc
                from Karimnagar, Telangana
                Jan 13, 2018
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                Address: Vellore, Tamil Nadu, 632009

                GPS chip in my car (Honda City VMT - Facelift) found missing after getting it serviced. (Balaji Honda - Vellore)

                Now they ( Balaji Honda) say they can't do anything about it.

                I have proof(photocopy) for the GPS chip being in the slot when giving it for service. I can provide those copies if needed.

                I have no intention taking this to next level. I expect this to be resolved as soon as possible and provide with the GPS chip.

                Thanks in advance.
                Honda Cars India customer support has been notified about the posted complaint.
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                  S
                  Shera Mutti
                  from Narwana, Haryana
                  Jan 10, 2018
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                  Address: Sirsa, Haryana, 125075
                  Website: [email protected]

                  Hello sir...
                  Sir mera naam shamsher singh hai or meine 2 january ko wrv vx li thi... Aaj m gaddi m met or dust cover dalvane gya toh muje dusri ajansi ronald m bhej diya... Jo mujhe bahut bura laga.. Jb meine gaddi le toh deal thi ki rc ajansi m milege voh b complete.. But aaj muje documents de diye b aap ja k submit kra do... J konsi services hai... Plz honda family aap joy honda ajansi sirsa pe koi action ligie... Thanks
                  Honda Cars India customer support has been notified about the posted complaint.
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                    D
                    Dilip Baria
                    from Delhi, Delhi
                    Jan 10, 2018
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                    Address: Ahmedabad, Gujarat

                    25 nov, 2017 still facing issue

                    Mail come from flying career point because i am apply quikr jobs.

                    1.in mail given contact number then i call to urvashi (Hr) and inquiry about job and she take all my documents for job and i was mailed all required documents for job via mail to urvashi. [protected]@gmail.com.

                    2. After sending documents taken my telephonic interview by ravi roy (Interviewer department) and then i am selected as say by urvashi (Hr) then she tell me about some security deposit for making id card, offer letter & other charge. Security deposit 1460/- pay by account number given from urvashi (Hr) then she say wait for verification department calls you for document verification.

                    3. I am waiting so long then mail come from verification department for training letter and after i getting training letter then call from vishakha purohit (Verification department) & she say about security deposit for training because in training period laptop & accessories given by company.
                    I am telling to vishakha when i am pay security deposit then no one say about this deposit then she say this money is refundable after your training completion. Security deposit 5700/- pay by account number given from vishakha purohit & she say about open bank account from roshan agarwal as a trainer. I pay deposit amount then provide me one code for training & code share with roshan agarwal (Trainer) for training purpose. H75264

                    4. I am talk with roshan agarwal & he say for account open need 500/- rs for 200*2 affidavit charge 100 file charge i say ok for payment now all payment done after roshan agarwal say 10000 more for account open & some charges for bank like rtgs & neft. Now i say what the hell bcoz i am already arrange money from friends but i pay bcoz i need to refund my all money after completion of training. Then i am paying all payment through paytm (5000+5000+500/-) & then roshan agarwal say wait for our executive for thumb verification need to be verify bank account.

                    Nilesh tiwari [protected] axis bank utib0000296 1460/[protected]
                    Kanhai jha [protected] union bank ubin[protected]/[protected]
                    Roshan (Trainer) [protected] via paytm 500/[protected]
                    Urvashi (Hr) [protected] 5000+5000=10000 via paytm 10000/[protected]

                    Mr. Pallab jyoti[protected] united bank of india utbi0dlgh24 10500/- (Not pay in account)

                    5. When i completed all process & paymets then roshan sir say on 26 dec your training as describe in training letter 28 dec, 2017 then i call on 27 dec, 2017 roshan sir say your training schedule is delay because my payment regarding issue then my training reschedule on 4 jan, 2018 then i say my training is reschedule on letter then roshan sir tell me my training letter as it is but your training only on 4 jan, 2018.

                    6 now i complete all process and payment but now no one give me a proper reply and no one reply of my call and messages. Sometime receive my call then they say we work on your file etc…

                    Now still i am waiting for any reply or mail from company`s person

                    Person`s information whos`s do this all with me.
                    Urvashi (Hr) [protected], [protected] urvashi. [protected]@gmail.com
                    Ravi roy (Interviewer department) [protected], [protected]
                    Vishakha purohit (Verification department) [protected] vishakha. [protected]@gmail.com

                    Roshan agarwal (Training department) [protected], [protected]

                    I have all call recordings from getting from this person.
                    Please anyone know about this if you know then please reply and contact for more details. (My mail id:[protected]@gmail.com)
                    If anyone know then pls help me about this.
                    Honda Cars India customer support has been notified about the posted complaint.
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                      O
                      oapawar
                      from Mumbai, Maharashtra
                      Jan 10, 2018
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                      Address: Mumbai City, Maharashtra, 400706
                      Website: [email protected]

                      I (Mrs. Sujata o. Pawar, cell no. [protected]) buy honda city car from dealer hallmark honda nerul, on road prise 15.60 laks on 18th may 2017. From that date 4 times front tyre is bursting to till date. We saves luckily our life for not damaging any huumman life we sevral times lost monney from defective vehicle sell to me by honda city company thr dealer hallmark honda
                      Honda Cars India customer support has been notified about the posted complaint.
                      Jan 21, 2018
                      Updated by oapawar
                      Resp sir
                      Subject: Re:Reminder for last complaint

                      Ref: My last complaint on dated 10th Jan 2018

                      I left my car in Hallmark Honda, Nerul on 15/1/2018 for solving problem, but till date they r helpless & they r not agree to solve problem of vehicle, they talk to me that its defect of company to make the car, they cant do anything with me on conversion by phone.
                      I give u assure that vehicle that belongs to u r company is defective, pls accept my challenge when u r vehicle is go around 70 to to 80 kmph definatety front tyre is bursting when it goes over small pot holes, if i have confident that accident is definitely happen it happen 4 times with me ... which means Honda Car India Ltd. playing game with Human being who bought the car . if I pay 15.60 Laks to you means at least Safety & vehicle defects must be dissolved by Company. If you dont have any solution & u dont care @ customer to resolve the problem. Hallmark Honda Dealer, Nerul reply me yesterday apparently they r not accepted & they claim on company to make fault of vehicle, they converse to me, i send you their reply as below...i[censored] r not seriously look in this matter, then i m free to take appropriate action against Company for fraud against in consumer court . pls i request you to take appropriate action & give me reply for satisfied solution,

                      Dear Mr. Pawar,



                      This is in regards to your concern related to tyres of your Honda City MH46BA8100.



                      At the outset we regret the inconvenience caused to you.



                      With respect to your concern the tyres has been inspected by Bridgestone service engineer. As discussed the claim is not approved as the spare tyre has external damage on alloy wheel as well as side wall. As informed your claim on one tyre replaced locally by you can’t be entertained. The damaged on tyre and alloy wheel can be claimed under insurance.



                      As an alternate option we will extend 10% discount on purchase of new tyre.



                      Awaiting your confirmation.



                      Thanks & Regards,



                      Ayub khan

                      GM Service

                      [protected]



                      Subject: Re: Honda Cars India Ltd. Complaint Status Update [ID: 1831514]
                      Resp sir
                      I left my car in Hallmark Honda, Nerul on 15/1/2018 for solving problem, but till date they r helpless to solve problem of vehicle
                      I give u assure that vehicle that belongs to u r company is defective, pls accept my challenge when u r vehicle is go around 70 to to 80 kmph deffinatety front tyre is bursting when it goes over small pot holes if i have confident that accident is definitely happen ... which means Honda Car India Ltd. playing game with Human being who bought the car . if I pay 15.60 Laks to you means at least Safety & vehicle defects must be dissolved by Company. If you dont have any solution & u dont care @ customer to resolve the problem, i[censored] r not seriously look in this matter, then i m free to take appropriate action against Company for fraud against me
                      pls i requst to all customer do not buy Honda city car to finish u r life its tyre size is defective which is bursting any time on any road i have got experience on Express Highway
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                        K
                        from Aurangabad, Maharashtra
                        Jan 9, 2018
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                        I booked honda brio car at deccan honda, aurangabad, maharashtra.
                        Initial down payment was made and icici cleared loan amount also on 4.1.18.
                        Today, 9th january, no word about delivery.
                        Unfortunate part is the concerned sales person doesn't answer the call 📞!
                        Having paid the entire amount, there is no clarity about the delivery.
                        Sad part and no response!!!
                        Completely in dark!
                        Thanks,
                        K. Khatri
                        Honda Cars India customer support has been notified about the posted complaint.
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                          N
                          Nandkumar8818
                          from Pune, Maharashtra
                          Jan 9, 2018
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                          Address: Mumbai City, Maharashtra, 400708

                          Dear team,

                          My honda br-v mh43be8818 purchased on april 2017 from hallmark honda nerul. Total km :- 15000
                          Within one year front glass break.
                          Yesterday we are going to service center & this time advisable shock for without any damage how to glass break.

                          We are request pl. Focus on quality & give me solution for this.

                          Regards,
                          Nandkumar
                          Honda Cars India customer support has been notified about the posted complaint.
                          Macalloy wheel of honda WRV top model burst within a month that too on its second ride only
                          It shows the quality of honda. While buying the car, plenty assurances are given abt its sturdiness and now they say to claim insurance
                          How a New vehicle can be so much delicate... Is it we public are made fools
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                            Latheef TB
                            from Tiruvalla, Kerala
                            Jan 9, 2018
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                            I owe a honda city 2013 model car nd it has a problem of gear tight and i hav already complained in customer care and there was a sudden action by honda bt we have taken the car again to the vision honda services in nattakom, kottayam and there behaviour towards us was disgusting bcz they are telling there is no complaint, we can't do anything, u go to any other service or u complaint to honda... Then we taken car to premier honda kottayam and there the technician was telling there is a gear tight.

                            Actually we love honda bt the behavior of such fool guys in the service centre is making us to think of other branded companys. We hav already booked a new car in same honda bt we are just cancelling. Also i need a sudden action regarding ma complaint and i want to make it clear in the same service center or otherwise i will go to consumer forum and give those videos.
                            Honda Cars India customer support has been notified about the posted complaint.
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                              Sergeant Satya Prakash Pandey
                              from Doraha, Punjab
                              Jan 9, 2018
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                              Honda cars india ltd. — premature failure of sockers of honda brio (Vmt) purchased on 30 jul 2015

                              1 review
                              Se sergeant satya prakash pandey on nov 25, 2017
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                              Jai hind,

                              Kindly refer my previous complaint. Manager of the dealer show room first promised then backed out of his promises. His statement to replace the prematurely failed parts free of cost is in recorded voice.

                              I find this opportunity to lodge a serious complaint about premature failure of socker of my honda brio car which i purchased through csd on 30/07/2015.

                              The registration number of the car is pb 11, bu 1853 which is generally serviced at prestige honda patiala (Lally moters).

                              When i reached at the above said show room for routine and paid servicing of my said car, i was informed by the mechanic of the above said show room that the socker of the car has leaked and that it needs replacement.

                              It was a shocking information for me and quite disheartening that a car from the premium car making company (Honda) has come out with so much early and premature failure and malfunctioning in its vital parts that can not be expected, imagined and accepted too.

                              My above said vehicle is running in extended warranty period and the cost of the same have been already paid by me in advance on 30/07/15.

                              So much early and premature failure of the vital parts of the car which belongs to a premium car manufacturing company has not only put me in harassment and financial trouble but also it has shattered my faith and belief in the company which was top high in my mind.

                              In view of above, i request your good office to kindly accept and allow my complaint in the said matter of premature failure of the vital parts (Socket) against my car and kindly replace the same with new one without any further cost and trouble to me.

                              I have served the nation with dignity, honesty and integrity by being a soldier in air force. Therefore i draw your kind attention to my above stated request at the earliest please.

                              Thanks, jai hind..

                              Sergeant satya prakash pandey (Retd)
                              Honda Cars India customer support has been notified about the posted complaint.
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                                anjalipi64
                                from Chennai, Tamil Nadu
                                Jan 8, 2018
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                                Address: Mumbai City, Maharashtra, 400053

                                My car honda jazz mh02ek6282 purchased on 16feb 2017 is serviced by linkway honda mumbai. My first service was done on 28/03/2016 at 361 kms and second service on 02/08/2017 at 2064 kms. Only two services were done and no third service was done. I was out of india from sept to dec 2017. I was shocked to receive a call from the linkway honda that my next 'paid' service was due as my car was serviced three times. On inspection of my book i found that during the second service they tore off the third service page, without rendering the second service. This amounts to cheating and fraud. Besides this i had several other issues with them which remained unresolved till dates follows: 1. During first service my gps chip went missing and despite my complaint they did nothing.2. There was metallic noise on left side under dash board which has not been corrected.3. While putting seat cover they concealed the rear seat belts making it life hazard. After three complaints they corrected this.
                                Honda Cars India customer support has been notified about the posted complaint.
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                                  vsarves
                                  from Tumkur, Karnataka
                                  Jan 7, 2018
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                                  Address: Bangalore, Karnataka, 560042

                                  I have purchased a honda wrv from magnum motors, indira nagar, bangalore. Subsequent to that a feed back call has come to grade the experience. I was assured a free gift worth of rs. 4500/- during my first service. When i went for free service, the service centre said they had not got any instruction and my show room said that honda will directly contact me. If the scheme of free gift is discontinued please inform me. If yes, kindly instruct the show room to do the needful.

                                  V. Sarveswaran
                                  Honda Cars India customer support has been notified about the posted complaint.
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                                    Bipin Shahporia
                                    from Surat, Gujarat
                                    Jan 6, 2018
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                                    Address: 395002
                                    Website: Honda costumer care

                                    Dolly jashraj mahadevwala bought brio no:gj5js8575 six months before. During second free service i complaint that driver seat is not coming forward to my dealer dream honda, surat, gujarat on 19/12/2017. But there is no reponse regarding my complaint. It seems honda is interested in selling there cars only and least bothered about costumer satisfaction. It is very disgusting about honda attitude. If my complaint is not attended earliest, then i will go to cosumer-forum.
                                    Honda Cars India customer support has been notified about the posted complaint.
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                                      I
                                      Ishwar Hegde
                                      from Kakinada, Andhra Pradesh
                                      Jan 6, 2018
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                                      Address: 560062

                                      Purchased honda connect device with no 1486d0384 which was having annual subscription for honda city which met with an accident in apr 2017 and then later it was declared as total loss. After that in dec 2017 i purchased new honda city. However subscription was terminated during this time. When asked magnum honda kanakapura road sales focal first he indicated that this device is not transferable to other honda cars. Later second time when asked looks like its transferable which i saw in internet, he said, yes its feasible but i need to
                                      Contact honda customer care. Contacted honda customer care over phone, they asked me again contact the honda dealer! This clearly shows there is no clarity on process to be followed or how to use it among themselves. When i visited the magnum honda again, i was told to give a cheque for rs 289 and then it needs to be sent to minda gurgaon for sim change! I dont understand why such lack of clarity and ridiculous process to be followed? Is it user friendly? Is it really worth in this digital world? I am not convinced that a honda customer need to buy this also..! The kind of lack of awareness seems to be never ending or sales team just want to sell more products to make money!
                                      May 14, 2020
                                      Complaint marked as Resolved 
                                      After complaining, Honda took action and resolved the issue.
                                      Honda Cars India customer support has been notified about the posted complaint.
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                                        R
                                        Rakesh.bethi
                                        from Hyderabad, Telangana
                                        Jan 5, 2018
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                                        Address: Warangal, Andhra Pradesh, 506005
                                        Website: [email protected]

                                        I never seen such a waste service from your organization i have given the vehicle on 18. Dec.2017 still today 05. Jan 2017. There is no update on the vehicle... There is no response from any one... Such a way your organization giving respect towards customer.. I will never tolerant such a kind behaviour.. The vehicle is at nagarjuna honda service at pochammaiadan.. Warangal. 506002
                                        My contact : [protected]
                                        Mail: [protected]@gmail.com
                                        Regards
                                        Rakesh kumar
                                        Honda Cars India customer support has been notified about the posted complaint.
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