Honda Cars India Complaints & Reviews

Dear

2 months back i had sent my car for service and running repair (Speedometer to be changed under warranty), service was done but speedometer was not changed and as per the advisor problem did not occur while road test, service advisor had asked me for vedio or photograph as evidence of problem so i called the advisor to do road test in front of me and while road test the problem re-occured and clicked the pictures and made vedio of the speedometer.
Same was then raised by service advisor to the warranty team and same was approved. The part was not available with the company so i took the delivery of the car under same condition.

Today when i had given my car for replacement of speedometer, after taking out time from my bz schedule. The service advisor just called me and informed me that the same was not replaced as problem did not occur while road test.

What the # is it, i had given my car just for this issue and issue still remains un-resolved. The same is not acceptable by honda atleast.

Very very pathetic expierence not not at all acceptable from company like honda.

Very poor service standard.

Ring road honda is returning back my car 2nd time without resolving the concern

In last service of my car dated oct. 12th in courtesy honda panipat, the adviser called me up and told me that rear left shocker is not working and when i told him to replace it, he has told me that he will order the same as it is not available in stock.

I have been chasing since then but didn't get any reply. I have called them few times and came to know that staff has been changed and they will get back to me and never got a call back. Today, i called their service manager and he has told me part is still not ordered and he is checking with other service center if that can be arranged.

It is been 2 months now and my car is running with damaged shocker which is further damaging the tyre and other rear shocker. Please advise how will my problem get resolved and who is bear the expense of my second shocker as it looks like doing a problem.

There are so many changes in courtesy honda panipat center that each time i need to speak to a new person.

Services of courtesy honda panipat are getting poor each time i visit them. They even ask to me fill the feedback form after service before i check myself. I get annoyed with myself and keep asking "why i have bought honda car". I had the perception that honda car is giving best services which is totally wrong.

Regards,

Sunil malik
Mob: [protected]
E-mail - [protected]@gmail.com
Honda city car no. - hr06ad 9172

Dear service team,
I had purchased jazz in jan2016 & since starting i m facing issues & lodge this to center many times but no use:
* centre lock & loatch at driver seat gets jammed (3 times in 1st year)
* 2 days back, mrf tyre used in car got swollon in centre & then it get totally damaged
* ac not effective
* unusual sounds in car etc..

As shown in video, the center lock & latch gets jammed which is very big safety issue. For this i had filed the complaint many times to service center but they said that we can't do anything & honda is unable to do anything because the actual problem does not arise at the time of inspection.
But i have proof as video as attached with this.

My point is, isn't this a big safety point & is it really necessary to see the problem to convinced or if customer complained then it does not matter anything?
What i[censored]nfortunately i met with accident & then this don't work? It will be risk to my life

Dear sir,

I, rajendran from pathanamthitta, kerala (Working in nigeria), i want buy new honda city i-vtec-v petrol for this month (End of the year). Please let me know end of the year 2017 any offer for this model or not, because your pathanamthitta (Vision honda, kumbazha) dealer saying no any offer for this model.
But honda company advertisement in news paper and internet all model have offer.

Please i am waiting for your kind reply asap.

Rajendran. R
Saipem nigeria ltd.

I purchased honda jazz car in feb 2017
Mh14 ga 1517, from deccan honda. Since then it is giving me problems. First issue was with engine, some part was replaced, second issue car starting issue. I called road side assistance and they said some terminal issue related to battery. Car just could not be started. What if travel with my family and get these issues.
Is this the car honda gives to customer. With all issues. I need car replaced and not the parts. While coming from high way car was getting stopped, it was very dangerous.

I am waiting honda br-v car accessories since 21 days. I got delivery with commitment that its deliver within a week which are commitment accessories.
Since a week i am calling but did not proper answer.

Just i got one simple answer that dealer will call you!.

You are running a big dealer point and you have not relevant stock accessories. Its very shame full and ridiculous.

It is not matter of just accessories. It is related to commitment.

I got delivery from tectone motors, vadodara.
I am also working with corporate sector but this type of situation would me never in front o[censored]s.

Thanking you

Dear sir
This is with ref to my car no. Up78dh 5657 purchased dt.[protected] with a extended warranty, from smart cars kanpur there is complaint of broken seat frame, since the car has not met any accident since purchase, there is complaint of broken seat frame which is quiet surprising, on contacting the work shop they refused to replacing the frame, without cost, kindly let me know the reason for refusal as the car is under extended warranty and the nature of complaint is manufacturing defect. I do not expect such unethical business practice from honda cars, kindly look into the matter and arrange to replace the same without cost

I have a very bad experience with ring road honda, gurgaon. Sales person mr. Nitin give me the false information that the color which i selected is available and once i swap my credit card within two minutes he said sorry the color you want is not available now. After that i request him to cancel my transaction but he said it cannot be possible and for refund you should be follow the procedure and wait for two weeks. Could you please someone explain is it my fault or i did cancel booking so i need to follow the procedure, they should have to curtsy to return my amount immediately. I have lots of trust on honda about the quality and commitment but now i don’t have the words to say. Previously i bought hundyai santro and gm optra but first time have this bad experience.

I have purchased honda city vx cvt on 4thdec2017.
I have observed few problems in my car that are:

1. While applying sudden breaks or applying break in traffic, i get a crackling sound. I asked about this to the honda dealer from where i purchased it, he told me that it is because of abs but i am not satisfied with this response as i do not believe that abs can cause sound.

2. None of the youtube videos are playing even when the hand breaks are on.

3. The pick up is not smooth, it is hard and acceleration is also not smooth in my car.

Please provide the solution for these issues.

Dear sir|/mam today i give u complain this service center because i encl. Recipt i was demand suspensor 2 part at 7/12/17 but at this time this parts are not available but this service center call me that how ur car works is satisfied or not (Feedback call)... This service center receptions is very careless properly work and i also complain service center manager mr. Joshi but do not action. So i request to take a action

Dear sir,

My self is mr. Mohammed bilaluddin from karimnagar district, telengana state
I purchased a new honda brv car i-dtec in the month of august bearing registration number ts02ew2526 kilometers runned only 6000
And within a span of 2two and half month one of my left back tyre of car got cut. I was on the way from my home at karimnagar telengana state
On the way my tyre got cut in between way. I reached my office safely and after some time complete air from tyre of my car got exhausted. I complaint to green honda authorized kapil motors dealer to contact "michelin tyre company" after i complaint to honda dealer i did'nt got response till 1 month
After i got frustrated on staff he given reply after 1 month that michelin company engineer is not coming to inspect the tyre so we are dealying
So, still i didn't got the response from your dealers
Hence, i requested to honda family please find out my solution till no response from your team

Thanks,
Mohammed bilaluddin,
Karimanagar, telengana,
[protected]@gmail.com,
+91-[protected]

Hi,

This is in regard of the the car i have purchased from your side.
I have purchased a car from crown honda sector-63, noida.
My car hit by a truck from right side from the back. I took my car to the service station from where i purchased they have made my car to get delivered. I was very happy. Once i went there to take my car i got to know that my driving licence have went to the government for the approval. I even do not have any issues with that. I think it will take one or two days. I was quite ok with that. Because i have been using honda car and this is my second honda car so trust of honda was there in my mind.

But after few days i called honda and want to know the status it was pending. I asked how many days it will take. They told me insurance company told me that i am unable to say may it take 2 days or 2 months or 6 months. Now this line made me restless i was thinking about my decision and honda aassurence.
I am know feeling like a victim why honda has sold me this policy this is because i trust them.
If i need the car i have to pay from my pocket and once the things get verified i will get the money. It will take any time. Is this the way to treat and give mental peace to the customer.
I really regret on my decision now. What if i dont have money then my car will be parked on the service station only. Till the time my driving licence is not get approved by the government. I make sure that my dl is genuine if they don't get my dl verified i will pay from my pocket.

Hope some one from honda might know the pain of mine.
Will be waiting for your response.

Thanks,
Sonal singh
[protected], [protected]

Dear sir,
Myself is mr. Ashish verma. I had purchased a new honda city i dtec bearing registration no ch01bn — 6028 in month of sept 2017 from m/s harmony honda chandigarh. And within a span of 2two and half month one of my left back tyre of car got cut. I was on the way from my home at chandigarh sector 37 c to mohali phase 11.
On the way my tyre got cut in between way and didn’t burst. I reached my office safely and after some time complete air from tyre of my car got exhausted. I got that tyre replaced by my stepney one and taken the defective tyre to agency from where goodyear representative mr. Om prakash had checked the tyre and rejected it’s warranty.

I am very surprised to see that within a warranty period of my car, dealership had straightly thwarted the responsibility on good year person’s for replacement of same. My card had totally run is approx 3800 km
And in such a short span my tyre got damaged.

Nowhere is harmony honda stands beside for this loss. I am travelling without stepney tyre because of it. I myself is following up with goodyear officials and because of my efforts they are ready to pay 65 % of the cost of new tyre.

My question is to you that so what is the use of warranty for the honda when you are not ready to give any warranty support. No one is taking responsibility from your side.

Person get the car purchased at high class by spending large amount and found that within a month itself card tyre got cracked even on plain terrain in chandigarh where roads are very smooth. If this is a condition then what will be the condition of tyres i[censored]sed in hilly terrain??

This is being a very disappointed experience first time.

So it’s my request to you to please consider my above facts and rest of the concession 35 % to be borne by harmony honda.

This is fyi & na.

Thanks and regards
Ashish verma
Regional service manager
M/s gems ltd
[protected]

I sent my car for ac service to harmony honda mohali, and when i got back car i noticed that there was some paint coming out of my dashboard. On looking at it carefully, i realized that some re-touching has been done near ac vents. There were scratches at that area. Moreover these was a dent near touch screen of infotainment system into which black paste was fill to fool me. On approaching dealer, they simply denied that they have not done anything and is not at all cooperating. I have also logged a complaint in honda against them, but their process is really slow. Didn't get and positive response yet. Complaint number: [protected]

Last month just 15 days back i got my car back from araceli honda, lucknow after getting repaired due to a accident from front. My vehicle is honda amaze up32gh9748. There was a orange color light blinking in meter after that but due to time problems i was not able to take the vehicle to araceli honda, lucknow again.

Today i went to crown honda, noida for getting the service done. I told them the same problem to get resolved but the manager over there misbehaved with me.

Advisor told me to go to local workshop or back to araceli honda and get the problem resolved over there

Let me know if anyone can help me regarding this.
It's very embarrassing to know that a very renowned company manager is advising to go to local workshop and misbehaving with customers.

Regards
Sunil kumar
[protected]

I am using honda city - smt car (Gj6 dq 3642) since 2010. On 30th oct, when the car was parked below my residence in vaddara, gujarat, there was fire in the wiring & the dashboard with the music system has been burnt out. It seems, this is from some sort-circuit, but reasons could not be found.
First of all, i never come across such an incident with any car & would like to know how that can really happen when the car is parked.
Further, i handed over the car to your authorized service agency - gopinathji, makarpura, vadodara on 31st oct'17. Insurance company - royal sundaram also given their clearance for repairing the car by another 10/12 days. However, today, even after 40 days, i am not getting any commitment from the service agency. I dont know whether your service agency had the capibility to do the repair or not. No body in the service agency - gopinathji honda, makarpura, vadodara. - can assure me when i am going to get back my car. I sincerely need help to get back my car back, duly repaired, at the earliest.
Thank you in advance for your support.
Best rgards debasis banerjee (Ph no : [protected])

I bought honda shine on 28 nov.2017 now it has problem to self start your staff told that there is problem of rely. How is it possible within 15 day s it happens. Your dealer demanded the price for that though it is in warranty. I am very sick from this because i bought this vehicle with great effort.
Pls do cooperate with customers.
Unless and until i come up on nutral gear it doesn't start so pls solve this problem otherwise...

Sir this is rakesh i completed my interview after finishing my interview i get a call letter from honda to my mail id i want to know 3 whether the call letter is real or fake why because some people cheated a lot so that why i am asking don't take this into negative way thanks for ur valuable time on my mail hope we expect the response thanks for ur valuable time on my mail...

Hello sir my name is jitender verma. Sir on date[protected] i visit the courtesy honda in shimla for my car service where during the service they broke down my car and saying ecm has gone and they are giving me rs100000 estimate for it due to there unskilled technition my ecm has gone and they are blaming me for this that you have install music system in your car due to which it has been gone. My car model is 2014 and from that year i have install that music system in my car. During the service they have scanned my car and the service advisor mr vimal told me that your vechile has no problem and later on they were doing something with the battery after which my car has been broke down they tried to jump start the vechile but in all when they failed in that then after 2 days they are blaming me for this. Please look at the matter i have calling from 3days to honda also but no revert has made untill now we bought the car by looking at the brand not by looking the showroom. Jitender verma. Vechile no hp11c 7400

Dear sir,

This is to inform you that yesterday, i had put my car for service.

Car number - gj 1 rp 6488.

I am not satisfied with the work of ​gear shifting. This is since first service. Please talk with mr. Gopal parekh. I had sent mails from december 2016. Three months before he sent person from isanpur to my office and did the cable setting. This is repeated complain since the beginning and not properly attended. If from the initial stage this complain continues, why this matter is not taken with the works from where you receive the car?

The interior cleaning / washing not done properly. I think it was a free coupon given to me, no proper attention is given. Stains on the seat cover clearly visible.

Left side mirror frame has come out from bracket which was proper when i gave the car for service. On phone, before taking the delivery, i had instructed him to check right side mirror which is not properly operated from push button.

The average has drastically reduced in last 30 days period.

I am sorry to say that after buying such premium car, i am absolutely not satisfied with it's performance since the purchase. Please take up this matter seriously and revert with reply what action you are taking.

If required, you may check all my previous mails sent from this mail address.

Thanking you.

Ajay v shah
[protected]

Car number - gj 1 rp 6488.

Dear mr, gopal parekh,

This has reference to our telephonic talk before diwali, regarding the issue of gear changing from 3rd. Gear to 2nd. Gear. This problem is since the first service done. I have sent my car to your workshop or once you had sent your technician to my office. I have noticed that, after doing some setting it works smoothly for some 3000 to 4000 kms.

Before, diwali you had informed to attend this issue from some expert technician. Since, i was not able to spare my car, this is pending. Tomorrow, my car is free, you can arrange to pick up from my residence in the morning.

Since, this is occurring repeatedly, after the first service, why you are not changing the cable instead of doing setting?
Also, the average issue which is only around 12 km / ltr.

Sorry to say, i am not at all satisfied with the performance of the car as since i have purchased, every time, i have to complain for the issues and that too in the warranty period. I doubt, after the warranty is over, how much i will have to spend in future.

It is my humble request with folded hands to get your self personally involved and do the best.

Thanks and regards.

Ajay shah
[protected] / [protected]

Dear sir,

In continuation to the checking, i received a feed back call from cell number [protected] and i expressed my dissatisfaction. I had requested the number of the highest office and the pro pooja madam who had represented her self to talk in any issues in future. She could not give me the numbers.

Thereafter, few days back, i got reminder call for service. I requested for the both numbers to express my complain. Even, i told her that, if i am not given satisfactory reply, i will forwards all mail copies to cerc. It is also taken lightly.

I need the highest authority contact number by return mail.

Dear sir,

With reference trailing mail we understand that our dealership has established contact with you and clarification over the matter.

As referred to your query related to gear shifting, we wish to inform you that your vehicle was reported to our workshop and thoroughly rechecked under standard guidelines of honda car. Based on our report, we understand that the characteristic observed by your goodself is not an abnormality and will not affect to performance of the vehicle.

Furthermore, mileage would obtain vary/differ due to infinite affecting factors e. G. Driving habits, fuel quality, journey length, traffic conditions, maintenance practices, load patterns, engineering tolerance and etc. It is very difficult to set of estimate predict on mileage concern.

We wish to inform you that we as customer relation team would be single point of contact to handle such kind of query, suggestion and complaints.

In case of further query, please feel free to contact us on [protected] or write back to us on the same address.

We request your kind understanding on the matter.

Assuring you the best of our services.

Thanks & regards,
Gopal parekh,
Customer care,
Landmark automobile p ltd.

Dear sir,

Reference to your mail. It seems there is no point for any further discussion. According to your observation, the problem faced by me is not going to affect the car performance. But the pain in left shoulder which i am experiencing when it gives trouble at some times that i have to bear. As per your observation, my complain is wrong. I am not knowing how to drive car.

Regarding fuel economy, i was expecting this standard reply. Why your sales person are telling the millage 17 kms./ltr plus while selling the car. This is not the first car i had purchase.in maruti or tata the fuel economy committed by them was almost close which i was getting.

Why you are also not giving the number of your higher officer and the mail address of honda car western region and all india office. I wish to forward all the mail correspondence.

Await the number and mail address.

Thanks.