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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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Last updated Jun 26, 2023
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

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1800 103 4722
9
3
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+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
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1

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+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 37

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S
Shital.Vinodbhai.Patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Harassment

Hi All,
I am [censored]al.V.Patel closed my HSBC credit card (Card No-[protected]) before one & half yeay because I moved to Canada. But during my holding time of this bank card their customer care officer offered me TATA AIG Insurance & without my permission this Bank charged me for TATA AIG Insurance. But I am moving to CANADA I closed my credit card & I have given 15 hand written complain to HSBC Vadodara-Gujarat-INDIA...
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S
Saleem Mohammed
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on HSBC Credit collection department, Hyderabad

Respected Sir,

I have a credit card with HSBC bank ([protected]) and using for the past 1.6 Years. Meanwhile i am paying amount at a right time.Sometimes i was late to pay the payments.
They have my changed mobile number ([protected]) as i was updated them imeediatly while changing my mobile number and also they have my parents landline number.
The Credit card collection department regularly harasses my...
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V
venkatesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CPP transaction happened without my knowledge.

hi, i did not purchase any insurance product or anything through HSBC, but they have charged me Rs.995/- stating that i have purchased something like CPP(card protection policy) which i do not want to purchase, my question is how could they take money from my account without my knowledge.my mobile no is [protected].chennai...
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R
Rupali Rahul Jadhav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Final Settlement

Dear Sir,

Myself Rupali Rahul Jadhav having credit card of HSBC (Card No - [protected] ).

I have done the followup for final settlement. Calledup many times in the call centre and took the collection department no[protected] . I have called up on this number since last month when my balance was Rs. 17739/- nobody was pickingup the phone then i have calledup again on the 66800001 in the call centre...
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V
Veveka Nand
from Delhi, Delhi
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Showing inability in issuing NOC

Case reference number provided by HSBC bank - [protected]

Dear Sir,

I have stated my case in detail in one of the correspondence with HSBC. Bank is accepting that there is no outstanding balance still I not getting NOC even after repeated request. Bank is even not providing reason for not issuing the NOC.

Regards,
Vivek

[protected]--
Hi,

When...
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N
Nataraja Upadhya
from Bengaluru, Karnataka
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Inter departmental goof up between banking and credit card depts

I submitted a standing instruction on June 20th at Jayanagar branch (which is actually in Basavanangudi), for automatic transfer of credit card bill in full from my savings account to the credit card department. I was given assurance at front office that impending payment transaction on July 1st will be taken care by this request. Well, the Chennai back office sat on my requisition, nothing happened, I did not get the customer alert from...
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S
Shyam Pareek
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Settlement

I was holding HSBC credit card number ***************5198. A few months ago, HSBC closed my credit card account without any notification. After a few months of closure, i received a number of phone calls from HSBC to make a settlement by paying Rs. 3000 against the outstanding. I agreed to them and they sent an executive to handover the settlement letter to me and to collect the settlement amount on 30/12/2008. The settlement letter was issued...
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G
GYANESH GUPTA
from Nagda, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home Loan Recovery case

I Have Home Loan A/c no.[protected] &[protected] with HSBC Bank Indore for 15 years term and Installment is in all most regular upto july-2009 month, instead of this Bank wrongly filed RRC case with Tehsidar Mr Satyendra Singh, Indore for Total Loan Recovery sum of Rs. 328000/-. I have visit branch managar (Mr Vivek) Indore (M.P.) regarding this matter and promise in writing to pay whole loan with interest and charges within one year...
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R
RAVICHANDRAN
from Puducherry, Puducherry
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Non receipt of zero balance statement.

Sir,
i have settled my credit card in may 2008. as per the letter received i have to get the zero balance statement in three months. but till date i have nore receive the zero balance statement. i am receiving the statement showing some balance regularly every month.
Do the need ful.

Regards,
G.Ravichandran...
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J
JATIN CHHABRA
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CASH DEPOSIT ATM VIKAS PURI

Dear Sir
Request you to kindly help me in this matter:
I have deposited Rs 10000/- in HSBC vikas puri ATM on 6th of jan 09 reciept enclosed which HSBC bank is denying that there is no such payment recieved against my card no 4384********5304.Despite of my several request on phone and mails they are not accepting and i have also requested them to check the CCTV details the said thetre is no CCTV available at that particular site.br...
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M
Mr.Sudhesh Chand
from Samalkha, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction on my card denied

Dear Sir/Madam,
My name is Sudhesh Chand & I am your customer using credit card for more than 2 years & over a period of time my card is being upgraded to Platinum card.My previous card number was [protected] & my platinum card number is [protected].
I am using your card even in foreign countries & during my trip to China last year I had used the card & after my return I am not getting the statements...
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P
pardhasaradhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in courier

sir this is pardha saradhi mupparaju
hsbc bank dispatched my courier on 18/06/2009 to my communication addresas. that is
7
grafton road
newport
gwent
south wales
np19 0as

my courier refernce no is : dss180609.
till now i didn't received my courier.can you please send me my courier immediatly

many tahnks,...
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M
Mudireddy Venkat Reddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settled and Paid But still showing as Defaulter

Hi, I hold HSBC credit card ( HSBC CARD#: [protected] ) from Jan, 2006 and settled and paid in 1 installment in May, 2007. But last week I applied for personal loan for 2lac. It got rejected as I was shown as 'Defaulter' in CIBIL. The representative also confirmed that this is due to HSBC card settlement. CIBIL reference control no of my case is :[protected]

Today I called up HSBC credit card customer care...
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R
Rohit Malik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of charges

This is to inform you that i am stuggling with HSBC for the charges they levid which i don't know from where they charged and my card is expired in 2007, Please note that i met on 18th march to HSBC Connaught place branch and explain the issue and they and said you have to speak to somebody in collection department, they have given me the number of Jatin Arora ([protected]).I tried that number and after few days i got to know that i...
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M
Mukesh gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

horrible service

I took 35 lakhs, smart home loan account for 180 months, within 36 months i almost cleared 30 lakhs, and requested to chnage the EMI instead of Tenure of the loan (everything was done in writing), the bank was still forcing me to pay the old EMI, they were not ready to change the tenure, when i didn't paid the EMI for two months ( it was calculated on the basis of old tenure), they started sending goons to my place, i said ok i don't...
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R
Ravuri Srinivasa Rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Creditcard

Dear Sir / Madam,

My Name is (Sur Name) Ravuri, (Name) Srinivasa Rao. Since march 2008, I am working in Dar Es Salaam, Tanzania as Chief Operating Officer for Bidco Oil & Soap Limited and my contact number is +[protected] on two years work permit (Permit is valid up to March'2010)

Two weeks back when I applied for Housing Loan I was informed in CIBIL report there was an write off of Rs.71, 469 is...
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S
Sayantan Hajra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-reversal of late payment fee and interest charges

I was using a HSBC Visa Gold credit card ([protected]) since late 2009. In December I did not receive the statement on time even after calling customer care. I request for e-statement, that was also not sent on time. I anticipated the due date and due amount of my own and paid the same. However the due date was missed by few days and the amount was also not the exact ( i think I paid Rs 70, 000 and actual amount was around 77, 000)....
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S
Shivam Bhatia
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STILL RECEIVING STATEMENTS & PHONE CALLS AFTER SATTELMENT

Dear Sir,

This is regarding my HSBC GOLD CREDIT CARD.I was using HSBC CARD - [protected], and had sattelled my Credit Card account in the year 2006 for Rs. 35000.and after that I am still receiving Credit Card statements regularly with interest charges and phone calls also from the recovery agents.I called and talked to the HSBC call centre(Customer Care Executive) several times regarding this issue but there was not...
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Biswanath Sarangi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievances Escalation for non-settlement of Fraudulent Transactions Amount Being Charged in my Credit Card A/c.

Respected Sir/Madam,

It is the matter of great regret that HSBC Bank Credit card dept has failed in investigating and settling my a/c instead it is harassing genuine customers like me over threatening telephonic calls and sending card statements for the fraudulent transaction amount along with finance charges accumulating to 22, 000 INR as of May 09.

Just to brief about the complain details, on 10th October...
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A
Amit Tuli
from Bengaluru, Karnataka
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CHARGING OF ANNUAL FEE AGAINST LIFETIME FREE CREDIT CARD

Credit card was given as life time free but after a year i get a yearly chages bill.
Tried contacting customer care to talk but they need some pin to reach them so failed to contact . Checked with bank and they want me to talk to customer care . Its all most a 6 month i am getting bill every month with interest on the TOP

Need help to reverse this amount.

Thanks,
Amit Tuli
Mob[protected]...
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