HopScotch.in Complaints & Reviews

Hi,
I am having an account in hopscotch with registered email id [protected]@gmail.com. I have few orders to return but my account is deactivated due to which I am unable to login and see those orders in my order book. Hence, I am unable to return them. No one is picking phone on the customer care no. Shared and also nobody is replying on emails as well ( except that automatic reply email).
Please resolve this asap...

Hopscotch#8OO197374O All information available I didn't get an item of rs 917, order has been placed on 1st Aug 2021.Wheras status reflecting in app is arrives by 9th Aug......

I have made an order in hopscotch and my money got debited from my bank but the order has not been placed and showing payment canceled....

Return request and any body not collected my parcel....

Please refund my 917 Rs. I did not get an item or refund till date for the order placed on 1st Aug 2021...

Courier agent not calling and marking the status as consignee not available .

Address is very clear and the mobile number given is reachable all the time . Below are the details of order and courier partner .

Courier:Delhivery
Tracking ID:[protected]
Order ID:[protected]...

I didn't get an item of rs 917, order has been placed on 1st Aug 2021.Wheras status reflecting in app is arrives by 9th Aug 2021. Also I have sent an email for the same thrice but didn't get an item or refund. Request not to cheat customers in this pandemic & refund my money to source account. Kindly dont play with feeling of genuine customer & done encourage us to go to consumer forum....

Cannot cash on delivery why...

My order is not delivered by Hopscotch as mentioned in the website. They mentioned the delivery on 20th july but till now I have not received my order with Id[protected]. The customer.care helpline are not proper. No one is responding. they have simply mentioned some numbers which are not authentic. Immediate action needs to be taken if this is a fake one because they are collecting customer's details in the name of delivery....

Iam select a dress from hopscotch.. Bit now that dress was sold out... I want that dress very immediately... Please...

I ordered a Pink Cap Sleeves Applique Jia you baby girl dress on 23rd June. My order id is[protected] and tracking Id is SF[protected]HO and the courier name is Shadowfax Forward.
I was suppose to receive my order yesterday which is 5/07/2021. But no update of my order till now.
Please look into the matter...

Hello Hopscotch team,

It's to inform you about your pathetic service. I didn't received my refund for the product I've cancelled and returned, order no:[protected] placed on 8th May 2021. I need to get back my 957 rupees back not a pie more or not a pie less. Please don't fool your customers. Please be noted that customers are the strength of business. Please do the needful as soon as possible....

I ordered a pair of shoes and sandals...the delivery failed and the items were returned back...I used my hopscotch credit and part of my paytm wallet to pay for the item...I still have not received my credit back...I have send multiple emails but no response from hopscotch...

I've ordered two dress before a month. It cancelled and returned due to covid issue. But still not received refund of the product which I've paid using upi....

I have purchased some items in the month of May and submitted return request on 7 th May.. But return items not yet picked up.. Its already been more than a month.. Refund is not yet received for the same....

Https://hs7.in/sv6mhd2 Team Hopscotch....

Respected sir / mam,
My awb no is [[protected]]
And my order was shipped on 7th may,
i didn't receive any call and also the shipment was not brought to my address it has been 2 days that my order is in ofd lock.. From last 2 days they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet.

Thank you
Ginisha Nandwani...

I am holding two accounts with hopscotch but for no valid reason my accounts are suspended from a long time. First my account was suspended due to unknown reason i kept quiet maybe i had voilated the website rules but it seems they have a habit of deactivating regular customer accounts and harass them by not delivering parcels on time and in addition to this they claim to do everything possible for customers satisfaction.
I want my...

Order number[protected]
Black full sleeve geometric star dress
I was paid by online (credit/debit card)
Delivered on 28 aprl
I purchased on 23 rd aprl ..its meterial is not good because of that iam returning dress, but i was order for ma sister ..address and phone number was hers and payment made by ma debit card...that order is not appearing on ma order list...why?i want to return it...

I have placed an order thru hopscotch app on 17th feb 2021 which shows as delivered on 24th feb 2021 but actually it not delivered.
Order id is[protected].

I even recieved a msg that order is with rider[protected] of shadowfax courier but the no. doesnot exist.

i tried raising complaint to hopscotch but never got any reply from them. i want a refund or deliver my order.

Please refrain...