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Housefull International Furniture Complaints & Reviews

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Updated: Jan 3, 2022
Complaints 350
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N
nisheeth84
from Mumbai, Maharashtra
Nov 6, 2013
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Newly purchased bed got cracks [Ridiculous Service by houseful]

Address: Pune, Maharashtra

Hi,
I purchased a Marvel Queen Bed on 7 th august and it has got cracked after few days. I tried to call the customer care number to register a complaint but it was never picked.

Following are the details:
Booking no: [protected]
HDC no: 1001/2013/2788
SKU:[protected]
invoice no: 201/3848

I have already given a complain regarding the issue earlier as well but it was never entertained....
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sridevi Rajan
from Pune, Maharashtra
Oct 31, 2013
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Product delivery and attitude of CSA at store

Address: Hyderabad, Andhra Pradesh

I was handled by an agent call Sanjeev Reddy who sold me the cabinet on 22nd October and promised for a delivery of the same before 2 days of diwali. When i called they tried to avoid me by not picking my calls or call again and keep the line engaged when I went to store the bloody agent is so rude and circastic who does not know how to keep up the committment and recieve customer. I have thrown my billing there since they rejected...
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N
neellak
from Mumbai, Maharashtra
Oct 30, 2013
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Re:

We bought a set of 4 chairs and a dining table from Housefull Furniture, and also a wooden cupboard with doors. Alas! The chairs broke in two months and the rivets and screws have come off. Also, the cupboard doors have not been fitted properly by the carpenter and the nails from the wooden cupboard have come off as well. The defective furniture poses a risk to human life. Is anyone hearing my story? The customer service officers are...
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itc ltd
from Delhi, Delhi
Oct 26, 2013
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Received Used and Damaged Furniture

Address: Hyderabad, Andhra Pradesh

We have Booked a L-shape Chacigo model Fabric Sofa of Price(Rs. 34, 660) in House Full Furnitures(Kukatpally Branch), They assured that they will deliver the product with in maximum of 15 days. They took more than a amonth to deliver the sofa-set upon several follow-up by visiting the showroom, even the sales person was not responded properly. we recieved the sofa atlast yesterday on (25.10.2013). After reciving the sofa-set we reliased the...
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Mrinalini D
from Mumbai, Maharashtra
Oct 15, 2013
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Worst service ever

Address: Mumbai City, Maharashtra

I booked two desks from the Worli outlet of House full. At the time of purchase, the staff told me the carpenter would come within 28 hours of delivery.After delivery they said the carpenter would come in the next 48 hours. 4 days after delivery, the carpenter shows up. Fixed one desk and said the hardware supplied with the desk from Housefull for the second desk was inadequate. He said he'd return the next day with the parts.. Two weeks...
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V
vishal.shetty
Oct 11, 2013
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Faulty Product Provided by Housefull Furniture

Address: Mumbai City, Maharashtra

This is regarding the Grace Black Sofa Set I have purchased from www.housefull.co.in. The 3 seater Sofa's foam material is getting torn by itself at one part of sitting area. Also at the bottom the foam is getting torn at many parts. The product is defective as the material should not get torn in just six months. When I emailed to housefull they told me that sofa foam is not covered under warranty. When I talked to their customer care...
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R
royalrachuri
from Hyderabad, Andhra Pradesh
Sep 25, 2013
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Purchased furniture not delivered even after 30 days

Website: www.housefull.co.in

Dear Sir/Madam,

I have made an online purchase of a Amelia shoe rack on 21 Aug 2013 from www.housefull.co.in website. Please see the order receipt as attachment. The item was not delivered even today (25 Sept). Even after reaching out to the customer care on phone multiple times, they kept saying that delivery is delayed and gets delivered in a couple of days. I was being sent out email messages (see attached) that the item...
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A
abhishek.yadav
from Bengaluru, Karnataka
Sep 5, 2013
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Refund not made for a Cancelled order, going to be a month

Address: Bangalore, Karnataka

this is in reference to order # 30297, for 'JACK 3 DOOR WARD HS 3DP WENGY' wardrobe priced at Rs 8990/- with shipping charges Rs 340/- . this order was placed by me on 9th Aug' 13, friday for my Bangalore residence, through the company's official website 'www.housefull.co.in' via my HDFC Debit Card. Due to some reasons i had to cancel the Order, the very next day. S to cancel the order i called thrice & was...
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Amarjeet Hans
from Mumbai, Maharashtra
Aug 28, 2013
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parts missing

We bought Winner study table wenge from Housefulls andheri mega mall outlet on 15/08/2013. We received the unassembled package on 21/08/2013. Their person came to assemble it on 22/08/2013 but he couldn't complete it because he said in the package some parts were missing. The very next day after never ending call forwarding between their employees finally a female call centre executive assured us that a person will reach us by 7 pm and...
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KrishnaKodali
from Mumbai, Maharashtra
Aug 24, 2013
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Not delivered the proper item

Address: Bangalore, Karnataka

We purchased the product HDC No.1017.2013/1490 on July27th 2013 from Housefull International Ltd, Bangalore - Kalyan Nagar. the commited date as per invoice is: Aug 10th 2013. But Delivered the damaged item. So, we gave a complaint in front of the Houseful person on 10th Aug 2013. Complaint number is: CC/2013/8/1023. We have not received the response till today. We made phone calls to Bangalore and Mumbai offices. No one is taking the responsible....
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sijoy_sizar
from Chennai, Tamil Nadu
Aug 16, 2013
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Bad Quality of Product sold and unpleasant behaviour of Store Manager

Address: Tamil Nadu

Hi

I have bought a Two door wardrobe from M/s. House Full International Ltd., ( Neelangari Branch - Chennai ) on 05/05/2013. The amount for the same was paid on same day and the product was delivered on 14/05/2013.

After three weeks, Door hinge of the right side door of the wardrobe has come out from its position and i raised a complaint and the service guy came and attended it by just tightening the screws...
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Vidhyadbca
from Pune, Maharashtra
Aug 2, 2013
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Furniture not yet delivered

Address: Maharashtra

We have booked a furniture online on June 30 2013 in housefull furniture website and we received the order confirmation and order number in email. Order number is 29766. We have opted for Cheque/Cash before delivery. Till today (August 02 2013) we have not received the delivery or neither cheque/cash has been collected from us.

PFB the order details

House Full

Hello VIDHYA RAJESH,
Thanks...
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M
Makge82
from Pune, Maharashtra
Jun 27, 2013
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Sofa Purchased on Oct-2012 Of Rupees 54K

Address: Pune, Maharashtra

Hi
I purchased the sofa in Oct-2012 .. today is June -2013 (HDC no 1010/2012/3585)

Not even year get complete and particular patch (left hand side support of my sofa get) sag/out , damaged like sun burn.

I book a complaint in 21-May-2013. Did followup almost a month no one came and no one help to repair

Though it’s under warrantee, I am regretting my why I purchased 53K of sofa from...
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S
shardulkeni
from Mumbai, Maharashtra
Jun 24, 2013
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FRAUDULENT

Address: Mumbai Suburban, Maharashtra

I have purchased two products at kasarwadavali at hypercity mall (THANE) . they delivered it after one month which was broken and when i gave complaint they took another two months to replace it . Now it is almost four months they have not arrived to assemble it . Also one product which was assembled has broken . I am totally shocked that how this fraud company is working . when i said to them i don't want their product and take it back...
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R
reneez2007
from Bengaluru, Karnataka
Jun 19, 2013
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Delay and lack of response on delivery

Address: Karnataka

For the order number HDC - 9953/2013/1259, the delivery has not happened yet!
Can you guys please let me know when the following order will be fulfilled?!!!
It has been more than 1.5 months. And there has been NO intimation of WHEN the product will be delivered!
I have called you guys twice and your representative told me the date of 31st May!
It has been 20 days after that!
I want a refund on my purchase...
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D
deee4u
from Mumbai, Maharashtra
Jun 17, 2013
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Pathetic Company: House full Furniture shop

Address: Karnataka

I had bought a Recliner from Housefull Bangalore Banshankri Branch in 2012 May.In few months itself recliner Mechanism stopped working in September. I gave Complaint and asked for service. they said they will send Carpenter home in a week. But they took 2 months to send and 1 month to repair mechanism.
Now from 2013 April same Recliner again stopped working.Till today they have not sent Carpenter and saying same thing that they will...
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C
cbinamdar
from Panaji, Goa
Jun 15, 2013
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Furniture Delivery Issue

Address: Pune, Maharashtra

I booked furniture (1 cupboard, 1 book-shelf & one table) worth Rs. 18000 on 2nd June 2013 (Cheque of ICICI Bank submitted).
Housefull Furniture promised to deliver furniture till 9 June 2013. cheque was realized on 3rd June 2013.
Till sunday evening(9 june 13) I did not received any of the booked furniture item. after chasing Housefull furniture customer care, we got to know that it will be delivered by 9:30 PM (9 Jun 13).br...
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M
Mohammad Shafaizal
from Chennai, Tamil Nadu
Jun 13, 2013
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Bad After Sale Service

Address: Chennai, Tamil Nadu

CAUTION: HOUSE FULL => COMPLAINT FULL;

With CHEAP PRICE, comes CHEAPER QUALITY and CHEAPEST SERVICE;

The attachments are self explanatory. Order was placed for a book case on 22nd April. Goods delivered in first week of March with out the glass for the doors.(It was supposed to be this product http://www.housefull.co.in/products/238-frame-book-case.aspx)
It is 13th June and was told it will take another...
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npk652188
from Pune, Maharashtra
Jun 8, 2013
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Defective product delivered- Dining table

Address: Pune, Maharashtra

Recently I have bought Dining table from one of your houseful store.

Yesterday your installation person came to assemble the product & while assembling couple of defect / damages found in the product.

It was surprise to see such manufacturing defect & damages in the brand new product.

HDC number: 1001 /2013 /1855



Please see below list of defect in the received...
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Anvita Arora
from Bengaluru, Karnataka
Jun 3, 2013
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Cheating, worst service and quality

Address: Karnataka

To whomsoever it may concern,

A TV unit was booked in APRIL and it reached us a month afterwards in abysmal condition, the packaging of the product was so poor, all the wooden planks are broken. The complaint was lodged a day after delivery and till now no action has been taken. It's almost TWO MONTHS since the product was booked and the amount paid in FULL.

The customer care executives are of no help at...
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