HP India Complaints & Reviews

Hp aims to build up an advance technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. Is that really true?
Because when it comes to providing service to the customer it is really really poor. What is the use of the technology if customer can't get the service for the product.
I purchased my laptop on 9th june 2017, hp pavilion 15- au620tx. I was...

Dear t g sureshbabu & consumer support team,

I am amrendra kumar. I am providing my notebook details below.

Product description: hp 15-r022tx notebook pc
Product number: j6m27pa
Serial number: cnd42891p0

I am also providing my all case details below.

Hp reference number: [protected]
Case no: [protected]
Case number: wo[protected]
Case no: [protected]br...

Dear sir,

I bought a laptop (Hp pavilion notebook 15-au111tx) from computer
Planet, rohtak. After some time few problem arise in my laptop. After
So many visits of engineer he did doa. And i submitted my laptop on
10th june at computer planet. But still i haven't receive my
Replacement unit. When i ask hitesh khurana about my laptop, he makes
Excuses for delay. He can't give any replacement...

- i purchased a laptop on 08th november 2014,
- just within a year and couple of months i. E. Around january 2016 my first battery malfunctioned which came with the laptop,
- i purchased another battery pack from original hp shop (Currently installed in my laptop), i strongly feel that i must have received faulty battery alongwith my laptop at the time of purchase, since i was not aware of this problem before i threw my old...

I bought a hp-ba028ax model laptop on 22 may 2017 from sky solutions private laxmi nagar new delhi for 36000. Alongwith this laptop i took a carepack to extend its warranty for two additional years.. But the product was faulty and it was replaced under doa.. I took a new version, hp 15au620tx on 11 june from the same retailer.. And i requested hp to transfer my carepack to my new laptop.. The carepack was transferred to my new laptop but...

My service case id is [protected], for laptop note book series, sl. No cnd4293bf2. I have paid 2500rs for extended warranty, my laptop wifi adaptor is not working. Local service people said that this must be hardware problem. After discussed with many hp service engineers through toll number finally got case id. Finally the service engineer advised me that your laptop os (Win 7) is not allowing me to solve the issue, so please format and reinstall...

Online Order No. 911606 for HP PAVILION LAPTOP for Rs. 61990.00 placed on HP through their distributor SAVEX (P) Ltd. - Gurgaon after registering myself in HP dedicated NTPC site on 24.06.2017. such a huge amount is blocked.

25 days elapsed till date neither item dispatched nor status is up dated in my mail or through phone.

Such negligence not expecting from a company like HP and their distributor SAVEX....

Dear sir
We have purchased your printer hp desk jet gt 5810 in june 2017 month
We are face very big problem related to paper printing, in every command all paper goes in printer in side and show error paper jam.
So please provide your service and resolve my problem on priority wise as soon as possible.

Thanks
Premshankar verma
Email - premshanker. [protected]@rediffmail.com
Mo. [protected]...

I got my laptop repaired from viki computech pvt ltd scf 7
Leela bhawan mkt, patiala, that is an authorised hp world centre in patiala. The panel of my laptop was broken. They told me they will inform me about the status, but they never did. I have to call always and that too so many times. They always took 3-4 calls to answer. When i went to collect my laptop they did not provide me with a bill. They said bill cannot be given due...

I purchased a hp pavilion -14-al110tx laptop on 13th may 2017. The laptop stopped working on 08-jul-2017, after under 2 months o[censored]se. I had also paid for 2 years additional next business day warranty under an offer which was running at the time of purchase. I had registered a complaint with hp customer care on 08.07.2017. The complaint was not assigned to the service center until i called up again and spoke to a floor supervisor at hp customer...

I brought one hp laptop 2 weeks ago. Received a damaged product. Called cc several times and also mailed them several times but have not received any replacement or refund. Customer care people are saying your money will be refunded but they have not made the reverse pick up yet. I am not sure if they are going to refund. This is totally unacceptable from a company like hp.
That's why i am writing a complain here.

Any...

Yesterday i visit a nearest dealer which is situated in mecheda, purba medinipur, name as"hard & soft" (Hp world), to purchase a new laptop 15ay 514tx,
Before purchasing this shop keeper promised to give a offer after paying 999rs, i was ready to pay this amount. While i deal and finish all the procedure the shop keeper suddenly change his word & telling me this offer is not for you but for those who will make bill on gst format,...

I have purchased last year may 2016. Printer is printing half paper after that printer stopped and half paper jamed. When i call to customer care your representative told me your product warranty exipred. You will have to contact local service centre. He also provide me local service centre contact no [protected]. But he is unable to give service. Again i call to customer care, your representive provide me another no [protected]. When i call...

I have purchased the below product through online on 21/06/2017 on no cost emi basis. But the amount is not converted to emi and total amount is charged from my credit card at a time.

I called the hp customer care many times but no response even after 30 mins. Keeping my call on hold hours and hours.

Product :hp pavilion - 15-au620tx...

My previous monitor replacement came in after a period of 4 months & this time it's already close to 3 months & the problem has not been resolved yet. After numerous calls & emails either to their service heads, customer care executive or service centre, i have come to realize hp has a hugely pathetic after sales service. They cheat people based on the market name they have created. I have all the call recordings & mails regarding this and...

Dear Consumer,
Kindly help me out for this situation.

Deatsil: HP 126NW printer.
Case Id: BJXF062801
Issue: Paper stock after half paper print
Purchase date: 05/12/2016
Warranty status: Under warranty

Your technician was came on 26/06/2017.
He try to resolve this issue, but after all this, he said, it has PCB engine control short circuit issue.

But i cant...

Hi, i am purchase the printer model - m1005mfa 6 month back. This product is under warranty and home services. This product is not working now. I complained multiple time to resolve but they could not provide the solution.
When i am calling on hp support no but i found not reachable or they hold 1 hour and disconnect call.

Overall they are not providing the any kind of solution in favor of customer.

Thanks,...

Dear sir / madam,

I am writing you this message in vain and disappointment.in a very good trust, i went to your online hp shopping website and in a good faith i purchased a hp 803 ink cartridge for my kid who is in class iv. From my pocket expenses i save and purchased a new cartridge for my kid. I purchased the cartridge from your official online website: http://hpshopping.in/ and my order number is: 920697

I...

Complaint lodged id no. Bjvv9755 on 13 jun 17. Service engineer visited & checked and stated that due to technical fault, this printer will be changed. But till date no action has been taken by hp service engineer of purnea mobile no. [protected] and also contacted with mrs nupur das (Coordinator bihar-bengal) mobile no. [protected], but, call is not receiving by her. Warranty will be expired on 17 jul 17....

Hello sir/mam,

This is to bring in your notice that i had buy an online hp pavilion notebook from paytm which is found to be defective & on complaining they didn't pick our call for 30 mins and even more so that they can earn more profit on chargeable calls and after that they disable the feature of return & replacement from their app. When we do complain through email they wont revert back easily instead of return & replacement...