HP India Complaints & Reviews

Redemption code[protected], registration date-25 july 2017 by the name ritu raj bering 2 years additional onsite warranty, 1 year theft insurance, hp online shopping voucher worth rs 3000 on i have paid rs 1998 twice a time on same date 28 july 2017 those merchant reference number - 416065a[protected], ebs payment id[protected] and another one those merchant reference number-416065a[protected], ebs payment id[protected] so kindly refund one time payment for rs 1998 in my account as soon as possible.

Sir ple help me that i have done two time payment on www.redemptionsupport.com for the student offer and my redemption code is[protected], payment date-25 july 2017 merchant reference number 416065a[protected] and 416065a[protected], ebs payment id[protected] and 80531905 payment mode-rupay, both amount is-rs 1998 kindly help that how i can refund money in my account

My case no is.[protected]
Hi. My name is deepak ahir.
I baught a hp lapto rs-68, 500. But my laptop hard drive is crash. And hp is not give any data back up so i try to back up to local delears but all delears is say. Hard disk is not deceted we open hard drive and give to you your back up but hap say any seal is brake to woranty avoid it's all ok. But i lose my lifes 12 year beacuse my all result, scertifecet, and all. Study document i loss. Now i can't go to collage. I hate it. I can't get engineer digree. Only for one paper seal only paper seal. Palzz 🙏 i request to. You give my back up i got back up i got my studes countinus plzz help me. My no is [protected]

Hproduct description: hp notebook - 15-ay503tx
Product number: z1d92pa
Serial number: cnd6403hl191
Case subject: in/ncd/ons/hp notebook - 15-ay503tx/freedos/single horizontal line on display.

I had made a complaint regarding the same and was assured for the home visit by a technician within 48 business hours.
It's been 1 week and no technical visit is done so far.
Such a poor service was not at all expected through hp.

Case no. [protected]
My case is in the service centre since 2nd june and its 28 july it is still in progress and they make the problem verst.
No one in the crm team of hp india are respond to me for my laptop and no one are provide me the solution for my issue and the customer relation team is very bad behaviour and the are not in the favour of customers they are just tell lies to customers and also the increase my laptop problems in the service centre.
Now the told me that you do whatever you want to do we but our team only proceed in the problem its about 2 months but my problem not being solved and the donot understand my problem.

I purchased hp wallet worth rs. 3000 on june 17th and i was supposed to receive the same by july 17th. I mailed them and they asked me to wait for another 10 days and i waited. Still didnot receive the gift. Product serial number is cnd6469rpd. I am flying to the usa this weekend and i am not in possession of this and i lost 1998 inr because of the company's fault. Even after contacting them many times there is no positive response from their side

Dear sir my product serial no -1ac81pa#acj redemption code[protected] email-alexraj.[protected]@gmail.com my claim is for student offer i have register on 25 july 2017. I have payment on your link redemptionsupport.com on 28 july 2017 on debit card but payment is not debited on my account. And i have found another link to process my payment but i have not find link so please send link on my mail to complete the payment.

Following desktop computers are dead within warranty period. We were complaint before 18/11/2016, but there is no satisfactory response from you. Due to this there is loss of training of our trainees occurred. We hope that now you will give satisfactory response.
1. Ina 309 xn59.../... Mother board faulty
2. Ina 309 xppb.../... Mother board faulty
3. Ina 309 xpww.../... Mother board faulty
4. Ina 309 xncd …………….. Repaired by hp dated 10/01/2017
5. Ina 309 xnff.../... Mother board faulty
6. Ina 216 tl10.../... Mother board faulty
7. Ina212r2vz.../... Mother board faulty

Sir,

I would like to submit a final complaint in writing before i proceed to possible legal action. This complaint concerns the laptop i bought from your company on feb 6, 2017. I purchased the laptop 250 g5, and my invoice number is 1089, serial number is cnd6311v0z and product id is y0t74pa.
The computer was purchased new and factory sealed. I have included a receipt listing the features and protection guaranteed by your company. Among them is a warranty on the all the parts and labor. Another is 24/7 customer service for any issues that arise.

Since my second month o[censored]sing this laptop, the keyboard has repeatedly crashed. And in the same month itself the speaker of this laptop is not working properly & damaged, even i had not used it for more than 5-6 times. Once the service center had replace the parts of speaker but after that also i’m getting the problem in this laptop’s speaker. Battery is also drained very fast.

Now, after that i got another issue with this laptop of power off, not showing display properly getting unnecessary lines between actual display and display. And hence getting more problem of os also. I have downloaded no additional software nor adapted the os in any way. I have also noticed that the fan runs constantly because the laptop is consistently creating a lot of heat-to the point that it does not function, or else functions very slowly.
I have called your customer service line half a dozen times in the last few weeks and they have been aggressively unhelpful. As they had not able to change the parts within a time frame of services. They told that parts are not dispatched from warehouse yet, as it was delayed by 3 times in between the july 17, 2017 to july 27, 2017.
My last complain registered with your company on july 17, 2017 for the issue of power off, the case id is [protected] (Registered with the name akshay godha).

As getting all this issues in every month after purchasing the product, so therefore i want to replace this laptop immediately with the new laptop or refund the whole amount.

I am also prepared to write a negative review and post it to every computer forum and website i can find. I just want a laptop that functions as advertised.
Thank you for your time. I look forward to hearing from you soon.
Sincerely,
Akshay godha

Sent from mail for windows 10

Sir/ mam,

This is to bring to your notice that out of warranty the service charges for onsite or offsite is very high which a middle class or a student thinks twice off and can't afford.

I (Sharul agarwal a student who own a hp laptop model no. 15-d103tx) had called the customer care for getting information about kanpur service centre and they gave me mr. Ranjeesh's mob no. [protected] and when i contacted him he asked about the warranty and as my laptop is out of warranty he told me that onsite service charge is rs 1680 and offsite rs 380. And i just had to get the screw fixed of my laptop as i had lost most of them just 3 are there. It is because when i got the base plate replaced the person who came did not fixed it well the last time.

According to me this is not applicable.
I would be grateful if would look over the issue and resolve it.

Thanking you
Sharul agarwal
(Sharul. [protected]@gmail.com
[protected])

This is to advise you that delivery of the product was attempted by you on 25th july 2017 only – 8 days after placing an order that was confirmed for same day delivery that is : 18th july 2017

Phone calls from both hp and savex were subsequently received by me on 20th july 2017 assuring delivery on 22nd july 2017 and also that i would be compensated for the delay. None of this materialized

I had no choice...

I gave my laptop to get repaired at econnect solutions pvt. Ltd., udaipur. The people there used some temporary adhesive to fix my laptop. Then again to fix the hinges they changed the front panel, which got open after a few days. I got a crack and many scratches on my laptop's body during the time my laptop was at the service centre. I contacted the hp customer service people and they also asked me to visit the service centre for help. Kindly look into the matter as the people at the service centre are rude and arrogant. Kindly help!

Case number [protected] hp zbook 17 g2 base model mobile workstation product number: g6z40av,
Serial number: cnd4455x36, case subject: in//nbd/ons/bu ids dsc 2d z17 g2/cooling fan issue.

I want to know that how much time resolved my issue. Yesterday call from hp service kolkata center confirm me they must
Come in my office. But 24 hours has gone nobody response me and i am waiting at 8.30 pm in my office... Please do something for me otherwise
Go to consumer forum to complain my issue as soon as possible.

Regard

Bijan choudhury
[protected]

I purchased printer cum
Scanner of hp m1005 in the month of october 2016. Now it is not working. I tried several time over the phone nos. Provided on the website but either the phone is kept waiting or disconnected.
Now i am running from pillar to post to get repaired my printer as it is within the period of warranty but no help from any quarter.
Please help.

Jamwant pathak
M-[protected]
Rohini, delhi

Dear sir,

Respected sir i have purchase hp notebook 15-ay513tx laptop from alphainfo, bhavnagar, gujarat on 18st feb. 2014 against invoice no. : ar[protected].

Soon i realise that there is color staturation issue and web cam quality is not proper.

1. My hardware dealer alphainfo has tried with various driver.

2. 19th mar, 2017, sunday i got laptop delivery as my bus was there on mid night from ahmedabad to bhavnagar so i was not able to checkout laptop due to packing of laguages.

3. My flight was early morning from ahmedabad to new delhi on 20th mar, 2017, monday.

4. I reached noida and checkout laptop on 20th mar, 2017 at night time. Cam result was not good.

5. Three times i have chat with hp support team. However they have sent me pre-typed replied for doing driver update and cmos update. Cmos update is harmful. So i have sent mail on their higher authority, that your customer service centre staff will perform that. Service centre did it. However they are also fail.

6. As usual i got two times call from nirmala from management side and case id [protected], [protected],, [protected], [protected], [protected]. All these cases are forcefully closed by hp authorities.

7. As per our talk on telephonic i have visited their hp service station at iqor global services india pvt ltd, f-5-20, 5th flr, plt. No-6, wave silver tower, sector18, noida-201301, rabia waqar, m: +91 [protected] on 25th mar. 2017, saturday.

8. Frequently change their words. First asked for replacement of piece, then said we will give you refund, after that nobody is pick up call, neither care for reply.

9. Given fake promise of 3 years warranty in rs. 999. Now they turn back from their words and not giving any response on phone call, email address.

Case no. With other consumer forum
1. Jaago grahak jaago : complaint id: 9955488
2. Department of consumer affairs : complain no. # 210182 & docket no. # 278612

Thanks,
Dhaval dave

Hp laptop
Model no-15-au623tx invoice no-sti-s/-00312
Batch-5cd64602nw
Problem - blank screen with caps lock blinking 3 times regularily
I already filed a complaint regarding this.. Hp service center alse sent their guy to check on 13th july, 2017 ; he said that ram needs to be replaced.. Since then whenever i call this guy either he doesn't pick up or if he does he says that havn't recieved part from company end.. Now today is 24th july and they are ignoring my calls.. Did not expect this recklessness from hp's end.
Previous complaint no-[protected]

I have purchased a laptop model hp554tu sl. No cnd70775kj with 3 years warranty through our company m/s gmmco ltd large quantities of hp laptop buyer through vendor m/s mercury systems in chennai. The day one its having booting problems and on line hp solution center have tried many many experiments in last two weeks to fix the problem and finally on 13th day, hp service center in chennai have changed key board with touch pad to fix the problem. After getting the repaired laptop, same problem have noticed and asked vendor to return back money as per invoice. Following anomalies have noticed :-
1. Hp web page shows only one year warranty where as invoice shows 3 year direct hp warranty.
2. This model seems to be absolute.
3. This computer have purchased for my daughter studies and she could not use it for a single day resulting loosing classes for 2 weeks.
I would like to know what action hp will be taking for such cases for customer satisfaction. Vendor have taken back laptop and not responding. What should i do now.

Hi,
We have an issue with our HP LASERJET ENTERPRISE 700 COLOR MFP. Serial number : CNFXF6TBJ1, we were given the email ids from HP support to send email to, we sent multiple emails but no reponse, Please assist us

I had ordered for hp laptop from their online store with order-id 906291 and paid for the entire amount of rs 69000. They are not responding to me, now it has become 50 days from placement of order which i placed 10 days before gst implementation. Now even if they refund i will have to pay more which is there strategy. Kindly look into this matter and get it resolved asap.

Hp as a company is ripping cya. Purchased y notebook in february however have not operated the laptop more than 10 times however the laptop is dead and i am chasing them for 20 days with no resolution. Their eng confirmed in 6 months battery cycle shows 10 only and they are asking for money. Useless and pathetic company. Will never recommend anyone to buy to products along with that also with the kind of service that i have been receiving it has irked to the core and i just want my money back don't want laptop to be replaced or repaired. Don't trust them no more. Cheat company.