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HP India Complaints & Reviews

1.9
Updated: Feb 12, 2026
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M
mpradhakrishnan
from Kodungallur, Kerala
Nov 28, 2015
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On 27-11purchaseded RACER4 20W40 4 stock bike engine oil, in that they are given AAPKA CHOICE OFFER valid till Mar.2015, "mobile recharge se lekar gold coin tak " there fore they are not given any coupen or not done recharge or gift.and you are cheating the customers my mobile no [protected]
Aug 7, 2021
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Hi Mpradhakrishnan,

I believe you have complained to the wrong company since I can not see HP related product in your post.

Please correct me if I am wrong.

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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    lawdepartment
    from Bengaluru, Karnataka
    Nov 27, 2015
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    Address: 180007

    It is to inform that the office of Director UCc, Law Department J&K, Jammu has purchased one computer bearing Model No110-217 IN on 23/3/2015 and is still in warranty from copier corporation plus 5-BC Gandi nagar Jammu- 180004 (J&K). the CPu had occured some software fault and despite the repeated requested the above mentioned dealer is not responding. Now this office has decided to invoke the matter before the consumer court at Jammu. Director UCC, Law Department, J&K Jammu. Old Janipur, JDA, Building, near Excelsior House. Phone No.[protected].
    HP India customer support has been notified about the posted complaint.
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      P
      Pravin_Nimkar
      from Mumbai, Maharashtra
      Nov 27, 2015
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      Address: Pune, Maharashtra, 411033

      Dear Team, I was order the new Hp compaq laptop from Amazon it received same. As per product serial no(CND4496BR3), Product description on the box is Hp Compaq Notebook PC 15-s105TU. But when i try to register it hp register site. Their show different description as serial no.(Hp 3y 9x5 ne BR 1 Package Lic SW supp) Please do need full for register my product.
      Complaint marked as Resolved 
      HP India customer support has been notified about the posted complaint.
      Verified Support
      Nov 27, 2015
      HP India Customer Care's response
      Dear Pravin_Nimkar,

      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address to hpsupport.[protected]@hp.com.
      I will escalated your case to responsible personnel as soon as I get your information. Thanks!

      I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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        S
        sujan vaddiraju
        from Chirala, Andhra Pradesh
        Nov 25, 2015
        Resolved
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        Address: 506001

        Halo My new laptop is not receiving Full WIFI signal even it is near modem. if am going some distance i.e next room then the signal is dropped. Pls give required info regarding problem or get my laptop service. My number [protected], +91 [protected]. thank you.
        Complaint marked as Resolved 
        HP India customer support has been notified about the posted complaint.
        Verified Support
        Nov 25, 2015
        HP India Customer Care's response
        Dear sujan vaddiraju,

        Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, laptop's serial number, and email address to hpsupport.[protected]@hp.com. I will contact you as soon as I get your information. Thanks!

        I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
        Serial No:CND5191TQ9
        Mailid: [protected]@gmail.com
        Hi sujan vaddiraju,

        I have sent troublshoot steps to your email adress, please let me know if it helps.

        I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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          Aparna Imam
          from Bengaluru, Karnataka
          Nov 25, 2015
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          Address: 560076

          I purchased a genuine print cartridge product number CH563ZZ #XCF Black cartridge 802, with the original packing and having the original 3D hologram. The printer gives an error saying that there is a problem with the cartridge and does not recognize it. I have paid INR 1212.00 for this cartridge and would like a replacement cartridge to be provided to me immediately. I have retained the original packing of the product and the product itself. Warranty date on the product itself is 2016/05/16 Pls respond to aparna.[protected]@gmail.com
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            P
            Paras Oberoi
            from Kaithal, Haryana
            Nov 25, 2015
            Resolved
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            Address: 110062
            Website: HP.IN

            Hp done fraud. Hp provide 1year accidental damage protection along with the warranty for 1 year. I was registered for it and my laptop was meant to be repaired for free under adp in case of any accident. On 29th oct 2015 i accidentally broke its screen and it was to be repaired for free . First they made m e wait for nearly a month and then suddenly rejected my repair request.
            Complaint marked as Resolved 
            HP India customer support has been notified about the posted complaint.
            Verified Support
            Nov 25, 2015
            HP India Customer Care's response
            Hi Paras Oberoi,

            Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, your laptop' s serial number, and email address to hpsupport.[protected]@hp.com. I will escalated your case to responsible personnel as soon as I get your information. Thanks!

            I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
            Verified Support
            Nov 25, 2015
            HP India Customer Care's response
            Hi Paras Oberoi,

            I have sent an Email to the address you provided in the post, please let me know your computer's serial number so I can help you better.

            Thanks!

            I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
            [protected]@gmail.com
            contact num. [protected]
            contact me i will give you all the information
            [protected]@gmail.com
            contact num. [protected]
            contact me i will give you all the information
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              GoogieHost
              from Lucknow, Uttar Pradesh
              Nov 24, 2015
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              Address: Lucknow, Uttar Pradesh, 226010
              Website: hp.com

              I had really terrible experience with HP Deskjet 3545 printer the most worst thing was that I raised over 4 ticket and had 3 engineer visit but no proper solution at all. Serial Number: CN529230GN Complete HP Helpdesk Thread: http://h30434.www3.hp.com/t5/Other-Printing-Questions/Printer-Replacement/m-p/52... HP doesn't provide any kind of satisfactory support to clients at all check my review video- https://www.youtube.com/watch?v=Hzlun039Md0&feature=youtu.be
              Dear GoogieHost,

              Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

              I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                P
                pgarg2015
                from Pune, Maharashtra
                Nov 24, 2015
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                I bought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online and my redemption code is 90055285. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788. I have not got item number 2 (1 year Burlary & theft insurance from Reliance general insurance) and item no. 7 ( X3000 wireless mouse + H2800 orange headset) till date. Notebook part/model no: HP Pavilion Notebook 15-ab032TX. Notebook serial no: 5CD5205WDB Purchase date : 23 August 2015
                Complaint marked as Resolved 
                HP India customer support has been notified about the posted complaint.
                Verified Support
                Nov 24, 2015
                HP India Customer Care's response
                Hi pgarg2015,

                Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

                I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                I have received X3000 wireless mouse + H2800 orange headset. However, 1 year Burlary & theft insurance from Reliance General Insurance is still awaited. Details as indicated in above message have been forwarded to hpsupport.[protected]@hp.com already.
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                  J
                  Joanne K G
                  from Mavelikara, Kerala
                  Nov 22, 2015
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                  Address: Alappuzha, Kerala, 688530

                  I had bought this laptop 5 months back. From[protected] onwards I started experiencing this problem. The screen scrolls downwards abnormally. Maybe the keyboard is jammed. I would like you to rectify this problem as soon as possible by repairing it. My contact nos. are +[protected], +[protected]. Please do the needful at the earliest.
                  Complaint marked as Resolved 
                  HP India customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 22, 2015
                  HP India Customer Care's response
                  Hi Joanne K G,  

                  Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, your laptop' s serial number, and email address to hpsupport.[protected]@hp.com. I will escalated your case to responsible personnel as soon as I get your information. Thanks!

                  I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support. 
                  If your keyboard is not working then how did you type the message here
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                    S
                    Suman Sourav Patra
                    from Bhubaneshwar, Odisha
                    Nov 20, 2015
                    Resolved
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                    Address: Sambalpur, Odisha, 768017

                    I have bought hp pavillion laptop ( serial no.5cd5254csv) on 17th august. In this laptop i faced the display issue. I complained to hp technical support team. After lot of harassment and repeated visit of technician for 1month. Hp issued me doa on 19th sept. In the mean time after the 1st visit of your engineer, he totally broke my laptop physically and the laptop is also not in working condition. Anyway i got the replacement on 30th october. But the replaced laptop(serial no. 5cd5254d47) has same problem and now mr. Rupam halder the case manager again started harassing me. I have another laptop(serail no. 5cd5215905) of exactly same problem, which is also not solved by hp. Since 3 months hp is harassing me economically, mentally. And physically.
                    Complaint marked as Resolved 
                    HP India customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 20, 2015
                    HP India Customer Care's response
                    Hi Suman Sourav Patra,

                    Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                    I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                      C
                      Chun259
                      from Chennai, Tamil Nadu
                      Nov 18, 2015
                      Resolved
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                      Address: 600095
                      Website: www.redemptionsupport.com

                      I brought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online through SBI debit card. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788 In Above mention 7 items i already got first 6 items. But item number 7 ( X3000 wireless mouse + H2800 orange headset) did not get till now. HP Redemption code[protected] HP notebook part/model no : HP pavillian 15-p278TX NB PC HP notebook serial no: 5CD506675D Redemption date : 21 August 2015
                      Complaint marked as Resolved 
                      HP India customer support has been notified about the posted complaint.
                      Nov 18, 2015
                      Updated by Chun259
                      please notified me the further action regarding this complain. i will contact you after 4 days.
                      my details:
                      Email: [protected]@gmail.com
                      Mobile: [protected], [protected]

                      Verified Support
                      Nov 18, 2015
                      HP India Customer Care's response
                      Dear Chun259,

                      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

                      I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                      Verified Support
                      Nov 18, 2015
                      HP India Customer Care's response
                      Dear Chun259,

                      I have escalated your case based on your follow up post, responsible personnel will contact you on priority basis. Thanks!

                      I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                        I
                        izhar_khan83
                        from New Delhi, Delhi
                        Nov 18, 2015
                        Resolved
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                        Address: Lucknow, Uttar Pradesh, 226001
                        Website: www.hp.com

                        Yesterday I had logged the complained in HP and the Case number is 5547010. But Till time service Engineer has not came for a solution. when I have call to HP service center again then he has replied it will take a time because service engineer is not Available.
                        Complaint marked as Resolved 
                        HP India customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 18, 2015
                        HP India Customer Care's response
                        Dear izhar_khan83,

                        Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, Email address and laptop's SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel to contact you on priority basis. Thanks!

                        I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                          H
                          hhina
                          Nov 18, 2015
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                          Unbelievable behaviour... Worst company

                          Can you imagine i am requesting for windows recovery CD for 1 year ...but hp (hewlett-packard) is helping me...

                          i have HP( Hewlett-Packard) laptop windows 7 HOME BASIC ...
                          ...its windows is not working properly and i complained to hp customer care in December 2014 ...my case id is [protected]...and they said that they will send windows recovery CD for home basic windows...but it's been a year but they have not sent...
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                          pawan phad
                          from Kolhapur, Maharashtra
                          Nov 18, 2015
                          Resolved
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                          Resolved

                          Address: Beed, Maharashtra, 1234

                          I buyed laptop on 31 oct 2015 and Laptop volume is very low use in any media player, I am using 8 gb ram but laptop hanging very much, and netsetter and pendrive and another usb did not connecting to laptop in any usb socket u have to help me about solve this problems
                          Complaint marked as Resolved 
                          HP India customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 18, 2015
                          HP India Customer Care's response
                          Dear pawan phad,

                          Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your contact number, email address and your computer's SN to hpsupport.[protected]@hp.com.I will try to get in touch with you as soon as I get your information. Thanks!

                          I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                            Harsangeet 24
                            from Badhni Kalan, Punjab
                            Nov 14, 2015
                            Resolved
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                            Resolved

                            Address: Faridkot, Punjab, 151203

                            Redemption code = 90038872 notebook serial no.=5CD524717J Sir, These above information is of my new purchased hp notebook. I had applied for hp college offers but i not received X300 wireless mouse + H2800 headset at my given address and i am waiting from last 3 months.
                            Complaint marked as Resolved 
                            HP India customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 16, 2015
                            HP India Customer Care's response
                            Dear Harsangeet 24,

                            Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.
                            Please provide your contact number, email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

                            I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                              Kamal Warwade
                              from Ratlam, Madhya Pradesh
                              Nov 13, 2015
                              Resolved
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                              Address: Betul, Madhya Pradesh, 460001

                              Sir i purchased hp pavilion 20 about one years ago. machine number is 4cs42000h9 but from some day computer is not opening when pressing on button.pl help. kamalkishor warwade in front of iti school manas nager sader betul mp mob no-[protected] e [protected]@yahoo.com
                              Complaint marked as Resolved 
                              HP India customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 16, 2015
                              HP India Customer Care's response
                              Dear Kamal Warwade,

                              Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.
                              I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                              I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                S
                                Sandhya Avinash Gokhale
                                from Savantvadi, Maharashtra
                                Nov 11, 2015
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                                Address: Kolhapur, Maharashtra, 416012

                                Dear Sir,

                                order no. OD[protected] DATED 24-10-15

                                I request you to send me a dupllicate CD for my Printer HP M 1136 MULTI FUNCTION PRINTER delivered to me on[protected], PRICE Rs. 10200/-
                                The CD i have received in the package is in a broken condition as it was not packed properly.

                                It was not in the CD Container—it was just kept in a paper packet which naturally got broken in transit.

                                The wrong package of CD in a paper cover has broken it in transit. I feel Amarva Retail-who has supplied this printer with broken CD is TOTALLY NEGLIGENT IN THIS MATTER.

                                It was not packed in a CD CONTAINER WHICH IS A ROUTINE PRACTICE WHILE SENDING THE CD WHICH WAS NOT FOLLOWED BY THE AmarvaRetail, Mumbai who packed it. This shows gross NEGILIGENCE ON THE PART OF “AMARVA - RETAIL“ MUMBAI. Because of this I am UNABLE to use my Printer.

                                KINDLY SEND ME A DUPICATE CD FOR THE PRINTER & OBLIGE.

                                I downloaded installation pack from HP Site but i am unable to install the printer & hence request for NEW CD

                                NONRECEIPT OF THIS CD IN REASONABLE TIME WOULD COMPELL ME TO APPROACH CONSUMER DISPUTES REDRESSAL FORUM.

                                Please look into the matter & do the needful at the earliest

                                Thanks
                                Sincerely yours,
                                Sandhya Avinash Gokhale & Dr. Avinash G. Gokhale, cell [protected]
                                HP India customer support has been notified about the posted complaint.
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                                  Đ
                                  Đhăńűśh Ķűmåŕ
                                  from Kollegal, Karnataka
                                  Nov 10, 2015
                                  Resolved
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                                  Resolved

                                  Address: 570008
                                  Website: www.redemptionsupport.com

                                  I had bought a hp laptop and i paid 1500 as some offer and i should have got things that i have not yet received .I have not received the wireless mouse, headphones as the due date is already over on 5th of oct .Now it is nov10 and i have not received them . I would like the to receive my stuff as soon as possible.Also the page in hp redemption shows that airtel 4g dongle is already delivered . But i have not received it and want to know about it . My details are given below. Redemption no.[protected] model-HP Pavilion ab- or p- or v-series product no. - 5CD5170BRL
                                  Complaint marked as Resolved 
                                  HP India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 10, 2015
                                  HP India Customer Care's response
                                  Dear Đhăńűśh Ķűmåŕ,

                                  Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.
                                  I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                                  I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                    A
                                    ankur pandit
                                    Nov 7, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bharatpur, Rajasthan, 321001
                                    Website: hp

                                    Sir, i have purchased hp laptop in 2012 from hp dealer but sir this fan disturbed in 2015 july and i got attached new fan and this gurantee 3 month but sir after 3 month this laptop again and again shutdown when i do work in this laptop and paas much heats through fan. The most problem shut down problem again and again in 2-3 minuts. how can i do sir.
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 08, 2015
                                    HP India Customer Care's response
                                    Dear Ankur,

                                    Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

                                    Based on your description on your post, I would recommend you bring your laptop to the nearest HP service center.
                                    Please find HP service center's location in below link http://www8.hp.com/in/en/support-drivers/contact-centers/consumer/south.html

                                    I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                      A
                                      abhishekbankapur
                                      from Vadodara, Gujarat
                                      Nov 6, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110016
                                      Website: www8.hp.com/in/en/products/gateway/printers/index.html

                                      I had purchased a brand new printer HP Officejet x576dw on 19th Oct 2015 and when it was installed it was not working so the very next day i had logged complaint i.e on 20th oct 2015. Since then there is no communication and i am not able to my office job as printer is faulty. Today is 6th nov 2015 almost 17 days had passed and i am now stuck up with this faulty printer.

                                      When i spoke to hp they said that they will help me and provide solution but, till date after continous reminders and email etc, no one has contacted us now they have even bothered to mail me back on solution.

                                      Service center says our higher team is looking after the case and we cannot do anything.

                                      After sending a huge sum of 60000, i am left with this faulty printer. I cannot do anything and there is a loss in my business as we are consultants and printing and scanning is very important to us . Please advise them to give new printer or refund the money also i need to be compensated for this loss in business.
                                      Complaint marked as Resolved 
                                      HP India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 08, 2015
                                      HP India Customer Care's response
                                      Dear Abhishekbankapur,

                                      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

                                      Please provide your contact number, email address and your printer's SN to hpsupport.[protected]@hp.com.I will try to contact with you as soon as I get your reply.

                                      I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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