Claimed

HP India Complaints & Reviews

1.9
Updated: Dec 11, 2025
Complaints 4981
Resolved
1859
Unresolved
3122
Contacts

File a complaint to HP India

Having problems with HP India?

File a complaint and get it resolved by HP India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HP India reviews & complaints page 142

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
GoogieHost
from Lucknow, Uttar Pradesh
Nov 24, 2015
Report
Copy

Address: Lucknow, Uttar Pradesh, 226010
Website: hp.com

I had really terrible experience with HP Deskjet 3545 printer the most worst thing was that I raised over 4 ticket and had 3 engineer visit but no proper solution at all. Serial Number: CN529230GN Complete HP Helpdesk Thread: http://h30434.www3.hp.com/t5/Other-Printing-Questions/Printer-Replacement/m-p/52... HP doesn't provide any kind of satisfactory support to clients at all check my review video- https://www.youtube.com/watch?v=Hzlun039Md0&feature=youtu.be
Dear GoogieHost,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pgarg2015
    from Pune, Maharashtra
    Nov 24, 2015
    Resolved
    Report
    Copy
    Resolved

    I bought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online and my redemption code is 90055285. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788. I have not got item number 2 (1 year Burlary & theft insurance from Reliance general insurance) and item no. 7 ( X3000 wireless mouse + H2800 orange headset) till date. Notebook part/model no: HP Pavilion Notebook 15-ab032TX. Notebook serial no: 5CD5205WDB Purchase date : 23 August 2015
    Complaint marked as Resolved 
    HP India customer support has been notified about the posted complaint.
    Verified Support
    Nov 24, 2015
    HP India Customer Care's response
    Hi pgarg2015,

    Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

    I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
    I have received X3000 wireless mouse + H2800 orange headset. However, 1 year Burlary & theft insurance from Reliance General Insurance is still awaited. Details as indicated in above message have been forwarded to hpsupport.[protected]@hp.com already.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Joanne K G
      from Mavelikara, Kerala
      Nov 22, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Alappuzha, Kerala, 688530

      I had bought this laptop 5 months back. From[protected] onwards I started experiencing this problem. The screen scrolls downwards abnormally. Maybe the keyboard is jammed. I would like you to rectify this problem as soon as possible by repairing it. My contact nos. are +[protected], +[protected]. Please do the needful at the earliest.
      Complaint marked as Resolved 
      HP India customer support has been notified about the posted complaint.
      Verified Support
      Nov 22, 2015
      HP India Customer Care's response
      Hi Joanne K G,  

      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, your laptop' s serial number, and email address to hpsupport.[protected]@hp.com. I will escalated your case to responsible personnel as soon as I get your information. Thanks!

      I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support. 
      If your keyboard is not working then how did you type the message here
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Suman Sourav Patra
        from Bhubaneshwar, Odisha
        Nov 20, 2015
        Resolved
        Report
        Copy
        Resolved

        Address: Sambalpur, Odisha, 768017

        I have bought hp pavillion laptop ( serial no.5cd5254csv) on 17th august. In this laptop i faced the display issue. I complained to hp technical support team. After lot of harassment and repeated visit of technician for 1month. Hp issued me doa on 19th sept. In the mean time after the 1st visit of your engineer, he totally broke my laptop physically and the laptop is also not in working condition. Anyway i got the replacement on 30th october. But the replaced laptop(serial no. 5cd5254d47) has same problem and now mr. Rupam halder the case manager again started harassing me. I have another laptop(serail no. 5cd5215905) of exactly same problem, which is also not solved by hp. Since 3 months hp is harassing me economically, mentally. And physically.
        +1 photos
        Complaint marked as Resolved 
        HP India customer support has been notified about the posted complaint.
        Verified Support
        Nov 20, 2015
        HP India Customer Care's response
        Hi Suman Sourav Patra,

        Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

        I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chun259
          from Chennai, Tamil Nadu
          Nov 18, 2015
          Resolved
          Report
          Copy
          Resolved

          Address: 600095
          Website: www.redemptionsupport.com

          I brought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online through SBI debit card. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788 In Above mention 7 items i already got first 6 items. But item number 7 ( X3000 wireless mouse + H2800 orange headset) did not get till now. HP Redemption code[protected] HP notebook part/model no : HP pavillian 15-p278TX NB PC HP notebook serial no: 5CD506675D Redemption date : 21 August 2015
          +1 photos
          Complaint marked as Resolved 
          HP India customer support has been notified about the posted complaint.
          Nov 18, 2015
          Updated by Chun259
          please notified me the further action regarding this complain. i will contact you after 4 days.
          my details:
          Email: [protected]@gmail.com
          Mobile: [protected], [protected]

          Verified Support
          Nov 18, 2015
          HP India Customer Care's response
          Dear Chun259,

          Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

          I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
          Verified Support
          Nov 18, 2015
          HP India Customer Care's response
          Dear Chun259,

          I have escalated your case based on your follow up post, responsible personnel will contact you on priority basis. Thanks!

          I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            izhar_khan83
            from New Delhi, Delhi
            Nov 18, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Lucknow, Uttar Pradesh, 226001
            Website: www.hp.com

            Yesterday I had logged the complained in HP and the Case number is 5547010. But Till time service Engineer has not came for a solution. when I have call to HP service center again then he has replied it will take a time because service engineer is not Available.
            Complaint marked as Resolved 
            HP India customer support has been notified about the posted complaint.
            Verified Support
            Nov 18, 2015
            HP India Customer Care's response
            Dear izhar_khan83,

            Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, Email address and laptop's SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel to contact you on priority basis. Thanks!

            I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hhina
              Nov 18, 2015
              Report
              Copy

              Unbelievable behaviour... Worst company

              Can you imagine i am requesting for windows recovery CD for 1 year ...but hp (hewlett-packard) is helping me...

              i have HP( Hewlett-Packard) laptop windows 7 HOME BASIC ...
              ...its windows is not working properly and i complained to hp customer care in December 2014 ...my case id is [protected]...and they said that they will send windows recovery CD for home basic windows...but it's been a year but they have not sent...
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy
              P
              pawan phad
              from Kolhapur, Maharashtra
              Nov 18, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Beed, Maharashtra, 1234

              I buyed laptop on 31 oct 2015 and Laptop volume is very low use in any media player, I am using 8 gb ram but laptop hanging very much, and netsetter and pendrive and another usb did not connecting to laptop in any usb socket u have to help me about solve this problems
              Complaint marked as Resolved 
              HP India customer support has been notified about the posted complaint.
              Verified Support
              Nov 18, 2015
              HP India Customer Care's response
              Dear pawan phad,

              Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your contact number, email address and your computer's SN to hpsupport.[protected]@hp.com.I will try to get in touch with you as soon as I get your information. Thanks!

              I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Harsangeet 24
                from Badhni Kalan, Punjab
                Nov 14, 2015
                Resolved
                Report
                Copy
                Resolved

                Address: Faridkot, Punjab, 151203

                Redemption code = 90038872 notebook serial no.=5CD524717J Sir, These above information is of my new purchased hp notebook. I had applied for hp college offers but i not received X300 wireless mouse + H2800 headset at my given address and i am waiting from last 3 months.
                Complaint marked as Resolved 
                HP India customer support has been notified about the posted complaint.
                Verified Support
                Nov 16, 2015
                HP India Customer Care's response
                Dear Harsangeet 24,

                Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.
                Please provide your contact number, email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

                I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kamal Warwade
                  from Ratlam, Madhya Pradesh
                  Nov 13, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Betul, Madhya Pradesh, 460001

                  Sir i purchased hp pavilion 20 about one years ago. machine number is 4cs42000h9 but from some day computer is not opening when pressing on button.pl help. kamalkishor warwade in front of iti school manas nager sader betul mp mob no-[protected] e [protected]@yahoo.com
                  Complaint marked as Resolved 
                  HP India customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 16, 2015
                  HP India Customer Care's response
                  Dear Kamal Warwade,

                  Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.
                  I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                  I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sandhya Avinash Gokhale
                    from Savantvadi, Maharashtra
                    Nov 11, 2015
                    Report
                    Copy

                    Address: Kolhapur, Maharashtra, 416012

                    Dear Sir,

                    order no. OD[protected] DATED 24-10-15

                    I request you to send me a dupllicate CD for my Printer HP M 1136 MULTI FUNCTION PRINTER delivered to me on[protected], PRICE Rs. 10200/-
                    The CD i have received in the package is in a broken condition as it was not packed properly.

                    It was not in the CD Container—it was just kept in a paper packet which naturally got broken in transit.

                    The wrong package of CD in a paper cover has broken it in transit. I feel Amarva Retail-who has supplied this printer with broken CD is TOTALLY NEGLIGENT IN THIS MATTER.

                    It was not packed in a CD CONTAINER WHICH IS A ROUTINE PRACTICE WHILE SENDING THE CD WHICH WAS NOT FOLLOWED BY THE AmarvaRetail, Mumbai who packed it. This shows gross NEGILIGENCE ON THE PART OF “AMARVA - RETAIL“ MUMBAI. Because of this I am UNABLE to use my Printer.

                    KINDLY SEND ME A DUPICATE CD FOR THE PRINTER & OBLIGE.

                    I downloaded installation pack from HP Site but i am unable to install the printer & hence request for NEW CD

                    NONRECEIPT OF THIS CD IN REASONABLE TIME WOULD COMPELL ME TO APPROACH CONSUMER DISPUTES REDRESSAL FORUM.

                    Please look into the matter & do the needful at the earliest

                    Thanks
                    Sincerely yours,
                    Sandhya Avinash Gokhale & Dr. Avinash G. Gokhale, cell [protected]
                    HP India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Đ
                      Đhăńűśh Ķűmåŕ
                      from Kollegal, Karnataka
                      Nov 10, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 570008
                      Website: www.redemptionsupport.com

                      I had bought a hp laptop and i paid 1500 as some offer and i should have got things that i have not yet received .I have not received the wireless mouse, headphones as the due date is already over on 5th of oct .Now it is nov10 and i have not received them . I would like the to receive my stuff as soon as possible.Also the page in hp redemption shows that airtel 4g dongle is already delivered . But i have not received it and want to know about it . My details are given below. Redemption no.[protected] model-HP Pavilion ab- or p- or v-series product no. - 5CD5170BRL
                      +2 photos
                      Complaint marked as Resolved 
                      HP India customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 10, 2015
                      HP India Customer Care's response
                      Dear Đhăńűśh Ķűmåŕ,

                      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.
                      I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                      I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ankur pandit
                        Nov 7, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bharatpur, Rajasthan, 321001
                        Website: hp

                        Sir, i have purchased hp laptop in 2012 from hp dealer but sir this fan disturbed in 2015 july and i got attached new fan and this gurantee 3 month but sir after 3 month this laptop again and again shutdown when i do work in this laptop and paas much heats through fan. The most problem shut down problem again and again in 2-3 minuts. how can i do sir.
                        Complaint marked as Resolved 
                        HP India customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 08, 2015
                        HP India Customer Care's response
                        Dear Ankur,

                        Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

                        Based on your description on your post, I would recommend you bring your laptop to the nearest HP service center.
                        Please find HP service center's location in below link http://www8.hp.com/in/en/support-drivers/contact-centers/consumer/south.html

                        I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          abhishekbankapur
                          from Vadodara, Gujarat
                          Nov 6, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: New Delhi, Delhi, 110016
                          Website: www8.hp.com/in/en/products/gateway/printers/index.html

                          I had purchased a brand new printer HP Officejet x576dw on 19th Oct 2015 and when it was installed it was not working so the very next day i had logged complaint i.e on 20th oct 2015. Since then there is no communication and i am not able to my office job as printer is faulty. Today is 6th nov 2015 almost 17 days had passed and i am now stuck up with this faulty printer.

                          When i spoke to hp they said that they will help me and provide solution but, till date after continous reminders and email etc, no one has contacted us now they have even bothered to mail me back on solution.

                          Service center says our higher team is looking after the case and we cannot do anything.

                          After sending a huge sum of 60000, i am left with this faulty printer. I cannot do anything and there is a loss in my business as we are consultants and printing and scanning is very important to us . Please advise them to give new printer or refund the money also i need to be compensated for this loss in business.
                          Complaint marked as Resolved 
                          HP India customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 08, 2015
                          HP India Customer Care's response
                          Dear Abhishekbankapur,

                          Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

                          Please provide your contact number, email address and your printer's SN to hpsupport.[protected]@hp.com.I will try to contact with you as soon as I get your reply.

                          I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            krishnacelos
                            from Ernakulam, Kerala
                            Nov 5, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Ernakulam, Kerala, 682022
                            Website: redemptionsupport.com

                            I am Krishna Kumar.I have bought an hp laptop two months ago form Comptree, near oberon mall, edappally, ernakulam, kerala.I had registered for "back to college offer" offered by hp.I have received all the offered items except an hp mouse and an hp headphone.Firstly, I got a mail on 22nd august in which it was mentioned I will get my offer items after 3-4 weeks due to stock issues.Then, again I got a mail on 28 September in which it was told that I will get my offered items after 3-4 weeks from 28 September 2015 due to stock issue.Again, I got a mail on 4th October and this time it was told that I will get my offer items after 3-4 weeks from 4th October.And still now, I haven't received my offer. My back to college offer details is 1.redemption code: 90036320 And my notebook details is Registered Name-Krishna Kumar 1.Part/model no: HP Pavilion Notebook 15-ab029TX 2.Serial no: 5CD5194ZTT 3.Product no.-M2W72PA#ACJ 4.Date of Purchase:5th august 2015 5.registered for back to college offer on 13th august on website: redemptionsupport.com 6.payment for the Order with Reference number 121367A[protected] on the Merchant Website : redemptionsupport.com My details: Name-Krishna Kumar E-mail-krishnacelos.[protected]@gmail.com Mob-[protected]
                            +1 photos
                            Complaint marked as Resolved 
                            HP India customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 17, 2015
                            HP India Customer Care's response
                            Dear Krishna Kumar,
                            Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                            I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mike.kapur87
                              from Delhi, Delhi
                              Nov 4, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 110051
                              Website: www.redemptionsupport.com

                              I have purchased an HP Pavilion Notebook 15-ab029TX on 29th July'15 . I was told about the HP back to college offer Against an additional payment of Rs 1499/ . I made a payment on 02/08/2015 . But I haven't received the wireless mouse & Headphones which were to be delivered by 5th Sept'15 . After writing the numerous emails to them it's still not done . Please get it done Quickly

                              Thanks

                              Mayank Kapur
                              Complaint marked as Resolved 
                              HP India customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 17, 2015
                              HP India Customer Care's response
                              Dear mike.kapur87,

                              Thank you for choosing HP.Please provide your name, contact number, email address and laptop's SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel to contact you on priority basis. Thanks!

                              I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                hhina
                                Nov 3, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                I have a HP laptop 630 windows 7 home basic...it's not working properly...i complained to hp customer care on december 2014...my case id is [protected]...they said that they will send the windows recovery CD...then they sent the link for standard windows..i asked them to send the link for home basic windows as my laptop has home basic windows...then they sent the link for ultimate, and then pro windows but not home basic windows...i asked them several times for home basic windows but they didn't send the link for home basic windows...when i requested them again for home basic windows, they said that it is not available and go to the vijay sales ( i bought laptop from vijay sales dealer in delhi ) to get the windows CD ...now 1 year has passed and i still have not got the windows recovery CD...now my question is that how could they offer me some other windows and how could they told me to go to vijay sales ( the dealer ) to get the windows CD...i bought HP laptop because of HP company not because of the dealer...so it is their responsibility not of the dealer...what is the fault of customers if windows is not available or if Microsoft has stopped its support ?????? we have paid for the product, so it is our right to get our problem solved..
                                Complaint marked as Resolved 
                                HP India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 04, 2015
                                HP India Customer Care's response
                                Hi Hhina:
                                Thank you for choosing HP product.
                                If your notebook came with Windows 7 and you can read the 25 character product key you can download plain Windows 7 ISO files to burn to DVD's for the version of windows (Pro, Home) that came installed on your PC, and that is listed on the Microsoft COA sticker on the bottom of your notebook.

                                You must also select the language of the installation that came with your PC or the product key won't work.

                                Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow.

                                Use the 25 character product key on the bottom of the notebook to activate the installation.

                                Then go to the HP 630 support and driver page to install the drivers you need.

                                Link to the W7 ISO file downloads is below.
                                https://www.microsoft.com/en-in/software-download/windows7

                                I hope this answers your questions to your satisfaction. Have a great day! I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                                what a reply from such a big company ?????? you people deserves a clap ...i am simply asking for windows recovery CD for my laptop but you are trying to fool me...
                                isn't it a SHAME on you people that you couldn't solve my problem in 1 year ????
                                now i have lost all hopes...i am just fed up of you people...there's no way to get my problem solved because i am asking your support for the product for which i have ALREADY PAID ...when i have paid already, then why should your company help me ??????
                                you know what, now i should buy a new laptop of another company instead of wasting my time with you people...
                                your company only knows how to get money from customers but when it comes to solving our problems, you just don't respond...
                                VERY DISAPPOINTED
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ankit020491
                                  from Jabalpur, Madhya Pradesh
                                  Nov 3, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 48201

                                  Hi,

                                  I bought HP notebook part/model no: HP Pavilion Notebook 15-ab029TX

                                  notebook serial no: 5CD5214L6P, under HP back to college offer.

                                  My redemption code: 90055109

                                  I have not received the following till now although i was promised delivery of the items long back.

                                  HP Wireless Mouse Model X3000 + HP Orange Headset Model H2800

                                  It has been more than 2 months and it is HIGHLY SHAMEFUL and REGRETFUL at your end that you have failed to keep your promises and made such false promises.

                                  I need the compensation for the delay and urgent delivery of these items.

                                  Ankit Gupta
                                  +1 photos
                                  Complaint marked as Resolved 
                                  HP India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 06, 2015
                                  HP India Customer Care's response
                                  Dear Ankit,

                                  Thank you for choosing HP.Please provide your contact number, email address and laptop's SN to hpsupport.[protected]@hp.com.I will try to contact with you as soon as I get your reply.

                                  I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kush07
                                    from Kolkata, West Bengal
                                    Nov 3, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Fraud fake bill and overcharges by HP service centre personnel

                                    Address: Shimla, Himachal Pradesh, 171001

                                    Sir/Madam, I had submitted my HP deskjet 2515 in HP service centre in Shimla near hotel Himland 0n 21/09/2015 due to paper jam issue and ink cartridge failure issue they told me diagnosis charges of 500 rupees and service charges of 850 rupees. I deposited my printer in their service centre. When i collected my printer on 23/09/2015 they told me that your printer has not issue just change the cartridge but during payment they charged 950...
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    B
                                    Brars Yamaha
                                    from Hoshiarpur, Punjab
                                    Nov 3, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bathinda, Punjab

                                    Dear Sir/Madam, I have a HP Laser Jet M1005 MFP Printer all in one. In this Printer Scanner not working properly. So, we request to you please resolve our problem as soon as possible.
                                    Regards
                                    Sukhwinder Singh
                                    Brars yamaha
                                    Bibi Wala Road
                                    Bathinda.
                                    [protected]
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 06, 2015
                                    HP India Customer Care's response
                                    Dear Brars,

                                    Thank you for choosing HP.Please provide your contact number, email address and laptop's SN to hpsupport.[protected]@hp.com.I will try to contact with you as soon as I get your reply.

                                    I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit