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HP India Complaints & Reviews

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Updated: Feb 12, 2026
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P
papu_don
from Chennai, Tamil Nadu
Jan 11, 2016
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Address: Chennai, Tamil Nadu, 600036
Website: Hp service centre

Dear sir, I, Ravi, have complained a case for my newly brought hp laptop which was with windows 8. The windows was crashed/ most probably deleted and the Case Id- [protected]. This laptop is within 3months of purchase. so, They told that they will come repair but till now nobody is responding to the call. I talked to customer service and they gave me a number to contact. But when I told my case Id they kept the phone on hold for a long time and didn't respond at all. I, need to talk to higher authority with your so much arrogant and worst support service. If the system is within the warranty period they why are hesitating to solve the problem. Before this case, I have some problem in dell pc but they repaired within a day. But I have a question why your authority is not responding.
Aug 7, 2021
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Before this, in our lab we have another Hp workstation and in that machine there was a problem with mother board, but the engineer came and told to replace the power adaptor and it remain for 15 days. we tried to call the service centre but they received the call and put that call on hold for 30minutes, so we are forced to end the call. The dealing with Hp service centre is a worst thing.
Hi Ravi,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and we will have the appropriate person contact you on a priority basis.


I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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    R
    R Mohanty
    from Paradip Garh, Odisha
    Jan 11, 2016
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    Address: 752102

    I am Rakesh Chandra Mohanty from Odisha BBSR Mob no [protected] . Few Days My HP 1005 Printer arise scanner problem 12.. .The month of october 2015 the same type of problem arise but your technician will solved it. But that problem will continuously arrived at the the moment what can I do . Please solved my problem seriously.
    Aug 7, 2021
    Complaint marked as Resolved 
    HP India customer support has been notified about the posted complaint.
    Hi Rakesh Chandra Mohanty,

    Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your email address and printer's serial number to hpsupport.[protected]@hp.com.

    I will contact you again as soon as I get your information. Thanks!

    I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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      A
      arshad yaseen
      from Delhi, Delhi
      Jan 9, 2016
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      Address: Bulandshahr, Uttar Pradesh, 20308

      Here want to inform you that our wireless keyboard and mouse not working properly. both hardware hanged and stop working.due to this our daily work is suffring, so please send your service executive, we are thankful to you.
      Aug 7, 2021
      Complaint marked as Resolved 
      HP India customer support has been notified about the posted complaint.
      Hi arshad yaseen,

      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

      Please confirm if the issue products are the parts of your desktop. If they are, please provide your name, contact number, email address, and desktop's serial number to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

      I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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        A
        anjalikrishnav
        from Kottayam, Kerala
        Jan 7, 2016
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        Address: Kottayam, Kerala, 686541

        My hp laptop of R014TU model bought 8 months ago shows complaint with it's wireless adapter connections.Now, it do not get connected to wireless networks.
        Aug 7, 2021
        Complaint marked as Resolved 
        HP India customer support has been notified about the posted complaint.
        HI anjalikrishnav,

        Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, laptop's operating system and serial number to hpsupport.[protected]@hp.com.

        I will contact you again as soon as I get your information. Thanks!

        I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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          B
          bhasi 1945
          from Delhi, Delhi
          Jan 7, 2016
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          Website: Hp india.com

          Above mentioned bought on27/10/2015, developed a white patch 4 inches wide on right side from top to bottom of screen, reported to HP service call report copy attached, also right side of screen getting very hot, diagnosis "Problem in LCD panel"to be replaced"", Since the computer has developed problem in a few days o[censored]se only I did not agree for part replacement as suggested by Ensure support Services. I was directed to contact Mr:Kirankumar ODM HP. followed their suggestions but still the problem exists and the unit is of no use to me. Even after repeated calls, and emails I have so far not received any official reply from HP.
          Aug 7, 2021
          Complaint marked as Resolved 
          HP India customer support has been notified about the posted complaint.
          HI bhasi 1945,

          Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com.

          I will escalate your case to responsible personnel as soon as I get your information. Thanks!

          I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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            Y
            Yuvi_m
            from Kollam, Kerala
            Jan 6, 2016
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            Address: Chennai, Tamil Nadu, 600096
            Website: m.hp.com/in/en/home.html

            Hello, I recently purchased a brand new HP laptop on 23rd Dec 2015 bt I gotta blue screen error on 26th Dec stating the Memory_management this error could be a RAM issue. Then it was a late night when I got this error so turned on and when I turned on my laptop on the next day it says my OS Corrupted. Then I called HP support about this issue they told me that they will send a technician in another 48Hours but the technician came home on 4th Jan 2016. In between that I made many calls to HP service center but there is no one to help me out and eve the customers support didn't help me. I was asking for the replacement for this non-working laptop because the issue occurred within 3days from the day I purchased the laptop. But HP is not giving any proper support and they are ready to give me a replacement. They are giving a worst customers support.
            Aug 7, 2021
            Complaint marked as Resolved 
            HP India customer support has been notified about the posted complaint.
            HP the worst product and the customer care I ever seen. If they do the same to an American customers surely they will sue HP.
            HI Yuvi_m,

            Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com.

            I will escalate your case to responsible personnel as soon as I get your information. Thanks!

            I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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              D
              Dharmambal Govt. Poly.College for Women
              from Jalandhar, Punjab
              Jan 6, 2016
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              Address: Chennai, Tamil Nadu

              We are from Dr.Dharmambal Government Polytechnic College, Tharamani, Chennai - 600 113. We have bought hp computer 8 months before through MAM Enterprises. My computer CPU sl.no.INA442TG85, Product NO.F9A00AV, hp202G2MT. My keyboard tab button, alt button and some keys are not working. I am very glad to say hp is a good product. but now a days the quality is not good. Kindly exchange my keyboard at the earliest.
              Aug 7, 2021
              Complaint marked as Resolved 
              HP India customer support has been notified about the posted complaint.
              Hi Dharmambal Govt. Poly.College for Women,

              Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

              I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                R
                Ravichandhar Gopalswamy Rao
                from Anta, Rajasthan
                Jan 5, 2016
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                Address: Tiruchirappalli, Tamil Nadu, 620021
                Website: Hp website

                System not booting at all, not under AMC, Warranty period expired, pls send a service provider at home to rectify the problem
                Aug 7, 2021
                Complaint marked as Resolved 
                HP India customer support has been notified about the posted complaint.
                Hi Ravichandhar Gopalswamy Rao,

                Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and desktop's serial number to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

                I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                  A
                  AYS Enterprises
                  from Mumbai, Maharashtra
                  Jan 5, 2016
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                  Address: Nagpur, Maharashtra, 440024

                  We have purchased HP Laserjet Pro MFP M126 nw printer before three months, but from last 2-3 days print out and photo copy functions are not working.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HP India customer support has been notified about the posted complaint.
                  Hi AYS Enterprises,

                  Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and product serial number to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

                  I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                    AYS Enterprises
                    from Mumbai, Maharashtra
                    Jan 5, 2016
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                    Address: Nagpur, Maharashtra, 441111

                    We have purchased the HP Laserjet Printer M1167 before three months but from three days printer has a problem with Photo copy and Print out, these functions are not working properly.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HP India customer support has been notified about the posted complaint.
                    Hi AYS Enterprises,

                    Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and product serial number to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

                    I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                      A
                      Abhi goel
                      from Delhi, Delhi
                      Jan 4, 2016
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                      Address: Sri Muktsar Sahib, Punjab, 152107

                      I have purchased hp laptop ac125tu on 21st december 2015 nd there is noice problem in laptop. I had submit compaint in hp company and they r saying this problem occurs in ac series. They r not solving my problem. I request you to please solve my problem as soon as possible. Thank you
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HP India customer support has been notified about the posted complaint.
                      Hi Abhi goel,

                      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

                      I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                        bhavkutty
                        from Chennai, Tamil Nadu
                        Jan 3, 2016
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                        Address: Chennai, Tamil Nadu, 600045

                        Hello, My name is Bhavana.K. Details of the laptop : I5 4th Gen, 4, 500, 15.6 Win 8.1 I want to lodge a complaint regarding the HP laptop which I had purchased on the 6 May 2014. Nevertheless I take immense disgrace in showing up the fact that I am facing the worst ever experience with this laptop. Its all kind of problems I have faced with this laptop which makes me regret for having spent so much money on it and getting a bad result. Within the very few months of me buying the laptop i faced an issue with the keyboard. Few of the keys weren't working properly at all.Then slowly most of the keys did not work which actually didn't let me open my laptop at all because i couldn't give the password using the keypad while opening the system. As i had warranty period handy i raised a complaint and the servicemen came to my home and changed the whole keypad. It was fine for few months. Then comes the mouse pad issue as an add on which gets stuck in every 2 minutes which makes me feel like just breaking the laptop out of frustration. For the cursor to start moving from its stuck position i got to wait for almost 5-10 min each and every time. I bear it somehow with a hope that this problem wouldn't arise again. But no, its not the case. Happens everytime i use the laptop. Again an add on to it, all off a sudden when i watch a movie or a video, the VLC gets crashed and the audio system stops. I get to hear nothing. I googled about this problem and google showed we can restart the service called windows audio from services.msc. But, each and everytime I open a new video in VLC i got to go restart the service. On the first attempt I never get to listen to the audio. Its only the video. Now again my keypad is not working well. Its only few keys which are working properly. I do not even have warranty handy now as the time for warranty is exceeded. Will I have to use this kind of a product all the time ahead ? I cannot keep consulting the customer care for each and every time for so many problems. Why is such a product delivered at all ? With huge frustration I am lodging this complaint. Kindly do the needful for this. I cannot pay for all these errors in the product. I have been handling the laptop very carefully and storing it in a safe place. No problem has occurred from my end. Its all the products fault which is disappointing so many customers like me. I cannot pay for this and I want a proper recovery for this. I want repair service for this as soon as possible or a new piece in return of this. Thanking you
                        HP India customer support has been notified about the posted complaint.
                        Hi Bhavana.K,

                        Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

                        I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
                        Hello team,

                        Could you please explain me why do you provide an option here asking that what kind of a solution does the customer need. Because here in this forum we are asked to mention that we either choose for a refund of that particular product or product exchange or for a better recovery service for the flaw in the product. And i was asked to pay for the flaws which the product is having. Can't I simply go to the service centre and get the service done if that was the case ?????? Why would i raise a complaint in this forum here then ???

                        I am asked to pay around 8, 000-10, 000 or even more based on the charges for the recovery service. First i was told the service guy would come home and check what's the issue. And for that they will charge 1500. If its a software issue they will finish the service within that 1500 itself. If its a part replacement i will have to bear the charges applicable. If this is the case then what do i do ? before few months only i got the keypad changed and now its not working again. Again after paying they will replace a new one. Do they have a guarantee that this problem will not arise again ? I agree that all electronic gadgets face problems after a certain period, but within such a short span after buying ???? Why do they deliver such products then ? To make the customer suffer so much ? Also the person said "if you think just because you have raised this issue in consumer complaint we would do free service, then that's not the case. You are wrong. This is not how it happens".

                        Now please get me a proper solution for this or "I will take it to the consumer court for further process". I am not getting a proper solution for this from anywhere.
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                          Vibhuti agnihotri
                          from Gurgaon, Haryana
                          Jan 3, 2016
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                          Address: Lucknow, Uttar Pradesh, 226012
                          Website: www8.hp.com/laptops

                          The retailer shop named 'hp initiative' alambagh, lucknow, UP is not returning my laptop( RMN:TPN C125;IS 13252:2010, R[protected]MODEL NO-15-ac042TU i am complaing regarding this since 5 months, but the shopkeeper is not changing the system though it is in warranty period...its speaker is not working, wifi cannot be connected, neither the bluetooth works nor the window remains open after clicking... Overall it is not at all in a working condition but the shopkeeper is not ready to change the system
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HP India customer support has been notified about the posted complaint.
                          Hi Vibhuti agnihotri,

                          Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

                          I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                            mohd arsalan
                            from Mumbai, Maharashtra
                            Jan 2, 2016
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                            Product name: HP Pavilion Notebook Serial number: 5CD5205YC7 Product number: M2W72PA#ACJ Windows 8.1 Single Language 64-bits I have brought hp laptop 15-ab029TX 4 months ago, the laptop give slow performance during starting month, i register complaint in hp support they asked to do some test, the hard drives test got failed they send new hard drive after some time again same problem occurs again hard drive test fails i told them to change my laptop they refused to do so again new hard drive was send, i have changed 4 hard drives from the date of purchase. On working on the laptop it got in blue screen after some half hour which is happening from the date of purchase i call hp support to solve my issue they told me that senior team will call u in 3 day but i have not received any call from the senior team this is happen from two weeks they are not responsing. i have register near about 13 or 14 complaints from the date. please help me its my request
                            Mar 9, 2016
                            Complaint marked as Resolved 
                            case is not completely resolved as the case is under the consumer relationship team he told for the thorough checkup i had send lapi to the service center for thorough checkup but some new issues arises which are not solved yet so its my request to resolve my issue
                            HP India customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 01, 2016
                            HP India Customer Care's response
                            Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.
                             
                            I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
                            Hi mohd arsalan,

                            Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                            I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                              A
                              abhinav007 kumar
                              from Delhi, Delhi
                              Jan 2, 2016
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                              Address: Bhagalpur, Bihar, 813210
                              Website: www.hp.com

                              Dear Madam/Sir, I purchased Hp ENVY 15 K005 tx, product no.-J2C5P0A#ACJ, serial no.- 5CD4265ZYZ.. On the website of hp this model was shown with touch screen specifications but on purchasing no such specifications were enabled.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              HP India customer support has been notified about the posted complaint.
                              here is the snapshot of model shown on website and system properties on purchase.
                              Hi abhinav007 kumar ,

                              Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have checked your laptop's SN, and it does not come with touch screen function since not all of HP ENVY 15 have this function equipped.


                              I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                vijaya sarathy
                                from Bengaluru, Karnataka
                                Dec 30, 2015
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                                Address: 560062

                                I bought a HP-15-F215 dx NOTE BOOK ON 5TH APR, 15 and right from day one it is not working properly and it has touch pad problem and as well soft ware issue. Here in india the product is not supported and I cannot go to USA to get it repaired. HP in India hasve expressed their inability to help me. I am also contemplating to approach consumer form for redressal of my grievances. sarathy
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HP India customer support has been notified about the posted complaint.
                                Hi vijaya sarathy,

                                Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please send you name, contact number, Email address, laptop's SN to hpsupport.[protected]@hp.com, I will try to contact you as soon as I receive your information. Thanks!


                                I work for HP.If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                  akkesh017
                                  from Hyderabad, Telangana
                                  Dec 30, 2015
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                                  Address: 500040

                                  We booked our refill or gas on 11 December 523342 at Lakshmi vaishanavi enterprises Hyderabad. we booked our refill or gas but haven't got till today and we have been getting messages from agency that it will be shortly delivered but haven't got it till today.and after two days we have got message from gas agency that gas is been delivered but actually we haven't got till today.after all this we ringed up for agency too but their response was that they will be delivering it but no sort of action was took and not got gas.And this is done last time also again we are facing with this problem. hp gas booking number:523284, cash memo:106377, dated:[protected] and all we want to you to do is please make them to deliver on time and response properly.please make sure that please deliver on time everytime.
                                  HP India customer support has been notified about the posted complaint.
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                                    shivakumarkt
                                    from Bengaluru, Karnataka
                                    Dec 30, 2015
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                                    Address: 572 137

                                    In the month of november 2014 i purchased hp voice tab 7 from a reliance store in bengaluru.It was working nice. But recently it switched off on its own. Now it is neither switching on nor charging though tried many times.What shll be the problem and where i shall get it serviced. I am a resident of tumkur, karnataka. My zip code is 572 137.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
                                    Hi shivakumarkt,

                                    Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please use following link to locate the nearest HP service center near your place, thanks! http://www8.hp.com/in/en/support-drivers/contact-centers/consumer/south.html

                                    I work for HP.If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                      Hirender Kumar
                                      Dec 29, 2015
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                                      Address: New Delhi, Delhi

                                      Sir HP case [protected]-471 is 4 /12/2015 से मैंने शिकायत की मेरा लैपटॉप से कुछ आवाज़ आ रही हैं पर मेरी समस्या का कोई हल नहीं हुआ हैं मै बहुत परेसान हो रहा हूl चेक केस जल्दी कॉल मी प्लीज धन्यबाद
                                      HP India customer support has been notified about the posted complaint.
                                      Hi Hirender Kumar,

                                      Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

                                      I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                        bikashkrjaiswal
                                        from Mumbai, Maharashtra
                                        Dec 29, 2015
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                                        Address: Kolkata, West Bengal, 700135
                                        Website: www.hp.in

                                        I had purchased a hp printer worth rs 9550/-..its model no.is PRINTER HP M1136MFP..its serial no. is CNJ8H9H6KQ..the next day when i installed it on my computer it didnt work at all..since i have been calling hp customer support but they are just delaying it ..why is that we being consumers always have to face such negligence by the such a reputed company like hp..if my problem is not solved i want my money refunded back..please help and solve my problem.
                                        HP India customer support has been notified about the posted complaint.
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