Claimed

HP India Complaints & Reviews

www8.hp.com/in/en/home.html

1.9

Updated: May 11, 2026

Complaints 4988

Resolved

1859

Unresolved

3129

So far, so good. HP India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HP India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to HP India

Having problems with HP India?

File a complaint and get it resolved by HP India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Laptops / Notebooks

HP India reviews & complaints page 141

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

I am Working with Shrink Packaging System pvt ltd Greater Noida as a Design Engineer, we buy four Desktop and 2 Laptops having very good configuration as per your supplier, i7, 16GB RAM, 1TB Hard Disk, 2 GB Graphic Card, but still we are not able to work properly, System become hang again and again, even when we open a normal excel file, then we call to HP support and launched our Complaints to them my case number is [protected], your HP guy came here two times and i do not know what he did here, neither he told the problem nor he discuss any solution, we already changed window also, we are totally waste our time. This problem is from day first when we buy these system. our Company expanding Business and we are going to buy around 10 to 15 more systems, when we asked your support person we need technical discussion regarding this still we did not have any information from HP side.
So it is my request, please take it serious, we already waste a lot of valuable time, and take a necessary action as soon as possible.

View replies

H

hunny727

from Noida, Uttar Pradesh

Dec 21, 2015

Today on 21/12/2015, HP support guy came here and checked the system with increasing the RAM by 8GB, then also there was no improvement in the performance of the system, so it is my request to you please provide your senior technical team so that our work can start properly.

HP India Customer Care

Dec 21, 2015

Verified Support

Hi hunny727,

I am sincerely regret the inconvenience caused to you.I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Vadodara, Gujarat, 390020

Website: www.hp.com

I purchase new laptop on 30 Nov. 2015, after that i''m using laptop but getting error like 'Blue Screen' than i'm visit Laptop store again and again but not resolved. Thay told me contact HP Customer Care...than i visit 2-3 times also call on customer care and online chat but not perfect response...3 - HP enginner check out my laptop again and again but not success and thay are scratches on my laptop and told me if you can visit our services than scratches is possible. on this time my issue is not resolved. Case No : [protected], [protected] Contact no : [protected] My Contact No : [protected]

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 17, 2015

Verified Support

Hi Anas Mansuri,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your laptop's serial number and email address to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

HP India Customer Care

Dec 18, 2015

Verified Support

Hi Anas Mansuri,

I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Meerut, Uttar Pradesh, 250001

Sir, My problem is not resolve till now and you mark as my problem has been resolve how can u do this and can u tell me how my problem has been resolve from your side. at morning some person Mittal talk me from mobile number ([protected]) and when i call back at this number some other person name priya is there and she is neglecting that mittal is not at here she does't know who is mittal then who call me at morning with same mobile number which i mention at above . and at morning mittal has transfer my call to deepak who is working at hp. priya is telling me that he is talking from MY SHIKAYAT. i[censored] resolve my problem from your side then tell me other wise i am going to file a complaint in consumer court meerut by manually process . thanks ankush kumar { From 23/7/15 my hp printer (print, scan and photo copy) is not working properly several times i complaint but no action is taken by company. one time snjay (technical engineer) come to repair my printer and he broken my scanner lock that also is not repair by company till now . 2-3 times when i complaint from there side only telephonic conversation is done but no one come here to resolve my problem. last time (2/12/15) when i forward mail to hp at that time also they do only telephonic conversation nothing else then that. lastly i forward mail at 14/12/15 but no reply come to me. from last five month my printer is not working properly product model number : HP MFP 126 product serial number : CNB6G855JP so i request u to take action against hp and i wait for your response. thank you, date : 16/12/15 Ankush Kumar mobile no.: [protected] e mail : [protected]@gmail.com add : anant solar urja, shop no 2, opp nand vihar gate no 2, jawher negar, rohta road, meerut, U.p Pin no. 250001 }

Aug 8, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 16, 2015

Verified Support

Hi Ankush Kumar,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Meerut, Uttar Pradesh, 250001

Sir, From 23/7/15 my hp printer (print, scan and photo copy) is not working properly several times i complaint but no action is taken by company. one time snjay (technical engineer) come to repair my printer and he broken my scanner lock that also is not repair by company till now . 2-3 times when i complaint from there side only telephonic conversation is done but no one come here to resolve my problem. last time (2/12/15) when i forward mail to hp at that time also they do only telephonic conversation nothing else then that. lastly i forward mail at 14/12/15 but no reply come to me. from last five month my printer is not working properly product model number : HP MFP 126 product serial number : CNB6G855JP so i request u to take action against hp and i wait for your response. thank you, date : 16/12/15 Ankush Kumar mobile no.: [protected] e mail : [protected]@gmail.com add : anant solar urja, shop no 2, opp nand vihar gate no 2, jawher negar, rohta road, meerut, U.p Pin no. 250001

Aug 6, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 16, 2015

Verified Support

Hi Ankush Kumar,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.
I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 395003

Website: www.consumercomplaints.in/new_complaint

Hello My name is YAGNESH BHALALA and laptop detail as given Below. Notebook Model :HP pavilion sleekbook 15 pc. Serial Number: 5CD2392TLW System board ID : 18EF Product Number: C6K17EA#ABU my laptop not proper working and speed is very decrease . Does not format this laptop so please positive response me thanks contact:[protected]

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 15, 2015

Verified Support

Hi Yagnesh Bhalala,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Cloud you please also provide email address to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110057

My complaint No. [protected] for hard disk crash pending for than a week. Work has been partly done and abandoned by them. Hard disk has been replaced but system has not been restored since saturday leaving the unfortunate customer to chase their third party service technicians phone numbers.

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 16, 2015

Verified Support

Hi Dharmendra Bihari,

Thank you for choosing HP and addressing your concern to us. Your case has been escalated and enigneer Mr. Anil Kumar will contact you. Please make sure you will be available at your site.

I work for HP.If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110062

Dear Sir/ Madam, I have not received my above order till date. I have placed on 3rd November 2015. Please look the matter ASAP. The costumer care number I have called many times ( Nitin ) but they keeps me hold 10 minute but not respond and call was always they are doing disconnected. HP ProBook 440 G2 Notebook PC (J8T89PT)_Laptop (HP Part Code:J8T89PT) Thanks,

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 14, 2015

Verified Support

Hi Ram Bisht,

Cloud you please kindly provide website link where you purchased the laptop and the order number? Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110056

I have purchased this laptop on 19-oct-2015 and it is not working well from the very first day problems are as follows 1. It hangs all the time 2. Very very slow processing 3. Take too much time in shuting down and re starting 4. 100% power usage of disc, memory and cpu is Showed while there is no application running (shown by task manager ) 5. Internet explorer itself open un wanted tab 6. Speakers stops working frequently

Aug 5, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 13, 2015

Verified Support

Hi sahilsaini606,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com. I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560017

Website: www8.hp.com/in/en/home.html

On 16 Sep 2014, i brought brand new HP 15-r014tx Notebook PC @ 45, 000 Rs. Suddenly on 20 Nov 2015, while opening i found its left hand sided display back cover gave a noise. while inspecting i found small crack in that cover, immediately i rush to HP indranagar service center (Jabil), Bangalore for repairing. There customer care executive told me that its left hand sided Display back cover screw mount is damage. When i asked him how its happened as i am staying alone plus using laptop once in a week and there is no physical damage in it then he replied that this is mounted in plastic body and its happened sometime automatically also. While inspecting he disassembled the display panel while reassembling that small crack become bigger as the material become loose. He raised my complain ([protected]-471) and give me a quotation of Rs 8, 880 on 08 Dec 2015. when i asked him why he charged so high for a plastic and screw mounting, he replied me that the whole display back cover panal is going to change as this individual parts is not available alone. On 11 Dec 2015, i got a call from customer care and they told me to come to service center alone with laptop as demanded spare is now available with them. Around 5 pm, i handed over my laptop to customer care executive, after 10 min he called and told me that hinge is also damaged along with Display back cover screw mount. So hinge is also required to change. when i asked him why they don't project this issue earlier then he told me that this is a fresh damaged. when i asked him about it quotation then he told me its around 8000 Rs. which is really shocking for me as instead of spending 17, 000 Rs on repairing, its better to buy a new laptop.' there are few question of mine to HP: (1) Once a screw mount is damage then Why your engineer told me to change the whole body. Why don't you change those parts independently. (2) Why you hire such type of engineer who don't able to recognize overall damage at one time. (3) HP Demands me 17000 Rs for repairing 2 parts only, i don't understand why HP spare parts are so costly... More while raising my case id, they demanded me Rs 350 which they didn't give me back even now also. Regards sunil bhandari [protected]

Dec 18, 2015

Complaint marked as Resolved

Dear Sir, thanx for giving so fast response in term of resolving my issue. Now, i m happy with work done by HP staff especially to Mr. Biraja Prasad Bidhar and Ms Praveen. Hope, others also behave in the same manner to other customer as like these guys. Best wishes to Mr. Biraja Prasad Bidhar and Ms Praveen. thanx to consumer complaints too for helping me

HP India customer support has been notified about the posted complaint.

Dec 18, 2015

Updated by subhan2010 Dear Sir,
thanx for giving so fast response in term of resolving my issue. Now, i m happy with work done by HP staff especially to Mr. Biraja Prasad Bidhar and Ms Praveen.
Hope, others also behave in the same manner to other customer as like these guys. Best wishes to Mr. Biraja Prasad Bidhar and Ms Praveen.
thanx again

View replies

HP India Customer Care

Dec 13, 2015

Verified Support

Hi subhan2010,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, laptop's serial number, and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

S

subhan2010

from Bangalore, Karnataka

Dec 14, 2015

Dear Sir,
With reference to your reply, here is the information which you required:
name: SUNIL BHANDARI
Laptop's serial number : CND4332KD3
Email address: [protected]@Gmail.com

plz recheck your email Id as when I sent my required information in yours email Id.It shows this message :

"Delivery to the following recipient failed permanently:

hpsupport.[protected]@hp.com.in

Technical details of permanent failure:
DNS Error: Address resolution of hp.com.in. failed: Domain name not found

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:in-reply-to:references:date:message-id:subject:from:to
:content-type;
bh=7y1kIihmN9zh5pWlHozCndMR5tAcwWOHurnp893FxeM=;
b=DbBQqeF/IqsJcg8K+BUlvLASbwPQ6kHF+TBIrlbw/ghZ8doQGtQQj8HQNaoNAXUch1
uy5M/GW9t0hFOHr5OFlLRqaowik6fwqWW8fz/ZKffD5b2sm9e2fgI2IUHHeP+QkbN4Wa
/7aXyY7kmkOT5H5ARnWk/dTWnhRrD7HIgwJnN2vygufG/A2QNoAH93YN9ugY8aBByXkO
wps6Yia0SWvbL3Qq789mrHYlEI6+LjHbEWtzHNb2dXoFlw9iNcS2hPh7pZtGdbFz7PiS
vVGHLAnbXXR5kTz8Fqg4Z/ihuB1324p0XFdrt/66Ba5TDBfLF3k8wYrM8W9506D12LPk
ozkw==
MIME-Version: 1.0
X-Received: by 10.182.138.2 with SMTP id qm2mr23277079obb.25.[protected];
Sun, 13 Dec 2015 21:41:51 -0800 (PST)
Received: by 10.76.103.1 with HTTP; Sun, 13 Dec 2015 21:41:50 -0800 (PST)
Received: by 10.76.103.1 with HTTP; Sun, 13 Dec 2015 21:41:50 -0800 (PST)
In-Reply-To:
References:

Date: Mon, 14 Dec 2015 11:11:50 +0530
Message-ID:
Subject: Consumer complaint reply
From: sunil bhandari
To: hpsupport.[protected]@hp.com.in
Content-Type: multipart/mixed; boundary=e89a8ff1cd2043aaf40526d52147

Dear Sir,
With reference to your reply in consumercomplaints.in, i
hereby sending you the following details which you asked me there:
name: SUNIL BHANDARI
Laptop's serial number : CND4332KD3
Email address: [protected]@Gmail.com

(Relevant documents and your comments is attached)

My complain is as follows :
*HP — Worst company... Worst behaviour...too costly spare parts and
horrible service center...beware from HP.*

On 16 Sep 2014, i brought brand new HP 15-r014tx Notebook PC @ 45, 000 Rs.
Suddenly on 20 Nov 2015, while opening i found its left hand sided display
back cover gave a noise. while inspecting i found small crack in that
cover, immediately i rush to HP indranagar service center (Jabil),
Bangalore for repairing. There customer care executive told me that its
left hand sided Display back cover screw mount is damage. When i asked him
how its happened as i am staying alone plus using laptop once in a week and
there is no physical damage in it then he replied that this is mounted in
plastic body and its happened sometime automatically also. While inspecting
he disassembled the display panel while reassembling that small crack
become bigger as the material become loose. He raised my complain
([protected]-471) and give me a quotation of Rs 8, 880 on 08 Dec 2015. when
i asked him why he charged so high for a plastic and screw mounting, he
replied me that the whole display back cover panal is going to change as
this individual parts is not available alone. On 11 Dec 2015, i got a call
from customer care and they told me to come to service center alone with
laptop as demanded spare is now available with them. Around 5 pm, i handed
over my laptop to customer care executive, after 10 min he called and told
me that hinge is also damaged along with Display back cover screw mount. So
hinge is also required to change. when i asked him why they don't project
this issue earlier then he told me that this is a fresh damaged. when i

----- Message truncated -----

S

subhan2010

from Bangalore, Karnataka

Dec 15, 2015

Dear hp,
wat happened now, why don't you gave any response now

HP India Customer Care

Dec 15, 2015

Verified Support

Hi Sunil,

Thank you for your information. After reading your previous reply, I found you have used hpsupport.[protected]@hp.com.in as receiver's email address, our Email address is hpsupport.[protected]@hp.com.
I have escalated your case and responsible personnel will call you on priority basis.

S

subhan2010

from Bangalore, Karnataka

Dec 16, 2015

Dear Sir,
Thanks for your positive response, awaiting for the ph call from HP side...hope you will attend me shortly and give me a best result in cheap price meanwhile I already sent all my details plus necessary documents in your email Id too..

Awaiting for phone call...

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Kanpur, Uttar Pradesh, 208012

- Date of Incident 25/11/2015 - Client No. [protected] -My Hp Laptop (hp-15 af002au hp) USB Port And Cd-Rom Not Sense - Repair

Aug 5, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 13, 2015

Verified Support

Hi Sajjan Singh Jadaun,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, laptop's serial number, and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh, 462003

Website: www.hp.com

I am highly unsatisfied with the service as thew number mentioned on the products does not recieve a call and also i am suffering from inability of tyhe cooling fan to 'keep the system cool . ihave the warranty and guaranty of the product as it was purchased in april 2015.

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 10, 2015

Verified Support

Dear rumsutta,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, laptop's serial number, and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

A

Akash chabukswar

from Nagpur, Maharashtra

Dec 27, 2015

Myself Akash John chabukswar
Mob no:-[protected]
I have purchased hp pavilion i5-P097TX
Sr no - 5CD4413ZG8
on 10 January 2015 and now my laptop having some problem regarding cooling fan. It shows message that "the system detected that the cooling fan are not working properly" . and after 15 seconds it shutdowns. So please help me.i am not happy with hp laptop if my problem will not consider by you

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 492001

Website: support.hp.com

Sir, I have purchased my laptop [MODEL NO. 15-p077TX, SERIAL NO. 5CD4334NT6] last year. And I'm facing problem in connecting WIFI, and also the SPEAKERS are not working properly. And some software like X-CTU are not working in my laptop. So, I need to know what should we do directly take my laptop to any of your showroom or some technician from your company would check itself. Waiting for a quick response. Thankyou

Aug 5, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 9, 2015

Verified Support

Dear Soumya Budhwani,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226010

Website: www.redemptionsupport.com (Hewlett-Packard Company)

Dear Support Team, I bought a laptop in diwali season and i got this offer, i registered my on given portal online and got confirmation too. After some days i got my Redemption code as well but in redemption claim is written that your Mobikwik ewallet top-up voucher redemption code has emailed you but i did not get any mail. i wrote many times to ''[protected]@redemptionsupport.com'' but reply not received till today. It shows that customers complaints are not important for this company Request you to please call me on [protected] or mail me on [protected]@gmail.com for further communications.

HP India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Hello!i My brother had bought a new laptop for me from a showroom in Hyderabad and the product is associated with his account so i am unable to find my product key for Microsoft office activation as it came pre- installed in my PC so once he activated that with his account and a free trial of WPS Office 10 personal edition is opening but it is again asking me the product key or an Microsoft account associated with my product.I tried all possible ways but i am unable to find my product key. HP Notebook, Serial number: CND53426Q3 Product number: N4G35PA#ACJ, Windows 10 Home Single Language 64-bit

Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 6, 2015

Verified Support

Dear Divya Goud,

Thank you for choosing HP and addressing your concern to us. The Microsoft Office installed in your laptop is a trial version. You may need to contact Microsoft to purchase the full version. Please refer to following link for more details: http://support.hp.com/us-en/document/c04867233.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110096

Website: www8.hp.com/us/en/contact-hp/support.html

Since this laptop being a high price end laptop in the pavillion series i expected the product to have all the features which are supposed to be there. problem: when i type "netsh wlan show drivers" in the command prompt, it shows hosted network not supported which should be supported according to the product features. I am having windows 10 official installed in my laptop and the wi fi is working properly bt hosted network is not being supported (hosted network is an in-built feature of the product to make any broadband ethernet connction into a hotspot). after communicating with the online support team i get solution in the form of "we dont have sufficient information". the support team even took the laptop into remote assistance and handles themselves but no help was provided. they assured me a call he next day bt unfortunately i didnt receive any call/messege.

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 3, 2015

Verified Support

Dear Kaustuv Chatterjee,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your contact number, email address, and laptop SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Actually i didint see my operating system in hp support after identification of my product my laptop while purchasing it was the DOS then am installed the windows 10 but due to the technical errors i was changed to the windows 8.1 so after applying for the drivers for my products

Aug 5, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 3, 2015

Verified Support

Dear Abdul Muhaimin K,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, laptop SN to hpsupport.[protected]@hp.com.I will try my best to help as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560072

Website: www.hpshopping.in/Redemption/Amazing_Diwali_2015.pdf

I bought a laptop from Amazon (Cloudtail India) during the HP Diwali offer and was eligble for the offer. However I wasnt able to register online due to technical errors from their side and there were no responses from [protected]@redemptionsupport.com. Regards, Mahesh

Aug 5, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 3, 2015

Verified Support

Dear mahesh_blg,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, Redeem code and laptop SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ranchi, Jharkhand, 834001

Website: www.hp.com

A complaint for supply defective monitor have been lodged to HP India Limited. Despite that they have not responded us. A black spot was visible on the screen. After sending the photographs of the same there was no response from the HP. Model/ Product No.- E5H82AA
The complaint no.- [protected] dated 05/08/2015. After telephonic conversation and mail Hewlett Packard India have not responded to a central Government Office. The monitor should be replaced by the company.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 516107

I am requesting you that we purchase a printer Laser jet (1020 plus) in PC world Kadapa, Andhr PRaesh on 20/08/2015 with serial No CNC2115461 Product No CC418A . But few days before it was not working and in paper letter is erasing kindly rectify the problem my Phone number is [protected]

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Dec 6, 2015

Verified Support

Dear rusum,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110059

Website: hp world

Some 4 months ago i purchased my laptop from hp world uttam nagar. at that time they told me about their offer with my laptop. in that offer free wireless mouse and a headphone was included. and now its been 4 months that i am waiting for my gift. i haven't got any MSG from hp store neither any call nor any notification regarding my gift.now i want you to take some action against them asap.

Aug 5, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

View replies

HP India Customer Care

Nov 30, 2015

Verified Support

Hi Aakashbehl,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, laptop's SN, redeem code, and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information.

Thanks!I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines