HP India Complaints & Reviews

I bought this laptop around 11 months back but I have been getting a lot of problems running it. Firstly my laptop Hangs a lot, everything slows down and then I have to wait until it closes all tabs(even the Task Manager does not work). Secondly while surfing the net I often face problems regarding typing, the keyboards stops working all of a sudden. Finally the Battery drains so fast that I have to keep it connected to the charger. I would like to know the reason behind these problems and get them right.

I m bearing problem of system hang when i start giving comand of printer in any way of method wether ms word, adope reader, any software system is hang device & printer is not open i suffering from this problem since from 19/09/2015 date of purchase is 18/09/2015

i ma totally fed up since in the period of 20 day my problem is not resolved i request many time to hp assistance please do needful either change my laptop or do something to solve the issue

issue is not resolved in 20 dates you can observe the problem which not troubleshoot in 20 days is big issue so i request to the hp centre to give me new laptop because

i have recover two time window, drivers they have waste my 30 hrs in the 20 days that reasons i bear opportunity cost. i am totally fed up now that issue is very big for me i am not fool that i pay 40000 and take headache i think

hp cannot do nothing beside waste my time and interpret my work

so if my problem is not resolved on Tuesday i will go to consumer court for my right to change my laptop or back my money also pay my opportunity cost for facing problem
case

I bought a HP laptop of serial number: 5CD447D3QK, Product number :K8U16PA#ACJ on 04/04/2015 from a local HP laptop shop, named as CYBER SPACE, I.T Solution Providers situated at S-16, Hawa Sadak, Opp. Chambal Power House, Civil Lines, Jaipur, Rajasthan - 302019. Shop Keeper said to me, warranty of laptop is of 1 year and this one year warranty is officially given by HP. But when I checked it's warranty on HP's official website by submitting data about my laptop (product number etc.), I saw its warranty is started from date[protected] and will ended on[protected].but I bought the laptop on[protected], so it's warranty should be till[protected].And HP has mentioned on its official site that warranty will be started from purchase date of laptop.

new hp printer 2520 not working. I purchase printer today at 8 pm from Sri nath ji Infosoloutions shivali road Lucknow
Bill no SI/5926/15-16 dtd 08/10/2015
please attend my complaint soon .

S K Tiwari Mob. [protected]

I have hp 4th gen i5. i bought my laptop in 2013 January. but every time it was having different different complaints. why this happen like this. i think you are producing damage items before 8 months i found display problem and keyboard problem. i serviced that, and using very care fully. now the same problem was happen again. you please accept my complaints. make it good performance.if you don't accept my complaint, i know whats the next. so please make it fast. am roni m.r +[protected] its my number .if you have any query you just call me, am

I registered a case of display on 20th of august. The case ID was [protected]. The repairman who visited at first ordered for a display back cover and the hing and on 20 th of sept. ie after 1 month the technician came and replaced those. But during that time of replacement the technician damaged my WIFI antina chord. The technician without even waiting for an hour to see if my laptop is working fine or not closed my case, though i informed him that some time for 15-20 min my laptop work fine. The problem again returned just after 30 min of service. i Called up HP and they told my warranty is over, but when I told them that it was my previous problem was not solved and how come you cloe the case without informing me, then they talked with supervisor and told me that my case was freshly reopened. When the new technician visited me he told that the previous technician wrongly fixed my display back cover and in this process my WIFI antina and video chord is dammaged. But Hp is telling that they will not replace. I want to ask you why ? Why will I not get replacement? It was your fault, faultof your technician and i will be punished for that! Isn’t it strange. I again called up HP care, they told me to mail Mrs Arunima Ghosh, but that also didn’t work. When I am calling HP they are telling me you will get it but they are informing service enter that i cannot get it. Today Service centre gave me an ultimatum, that if they do not get anything by tomorrow they will close the case.
My current case is : [protected].
The company is telling me that my part will be replaced but informing the service centre that the replacement cannot be given because my product is out of warranty and to close my case. But my question is firstly damage was done by HP and secondly it was done when product was under warranty. Is this justice????????

Sir today we had a problem with our e-printer for which we made a call at hp toll free no. First we had a talk with mr. Depanjan and were told to keep the phone on hold and then call was disconnected and then we had a talk with ankita then the same problem was held after that we had a talk with mr. Bishwajit but our complain was not rectified plus we also got one of our printer rectified which is also not working

I went to petrol pump if h.p at wakad near jagtap dairy in pune. The petrol pump is not followibg any basic infrastructure reqts like sign boards on pump and put in petrol in my diesel i20 car. I drove it for 30 kms befire it stopped on road after 5 days . Had to call on site hyundai assistance and paid out 5500 for getting clean up engine at hyundai service station.

Dear Sir,

I bought the Color Printer HP2520 CN549211NX on[protected] But unfortunate This one is not working Properly. When we take the Printout, Black Ink is Being rubbed automaticaly. Please take the action as we are facing this Problem from last 1 Month. earlier, I had send a mail Regarding this to Company & also registered a complaint on phone but Still there is no Response from there side.
Please do this on priority Otherwise I will have to take a solid action against the company.

Regards,

RAMDEV SURANA
[protected], [protected]

I made an payment of 1499rs to avail the back to college offer, offered to anyone buying HP laptops. I am still waiting for my Gifts - a mouse and headphones for more than 2 months and they said that its out of stock. And there is no direct contact no. You post your enquiry and then they will you within 72hrs.
Redptn code[protected]

Dear sir, i am buying a hp printer from flipkart . The printer is worked properly . But the cod is not working from starting . I am using a cod of my old hp printer but this is also not working now . So i want that you or flipkart give me a new cod . 1. My nane :- purnima bose 2. Contact number :- [protected] 3. Address :- 36c 4th floor (top), hauz rani, near saket city hospital, malviya nagar, new delhi -110017 4. Vsku :- s5b6de- 160 1548 5. Invoice no. :- s5b6de/15-16/4823 6. Invoice date :- 31 july 2015

Dear Sir/Mam, My name is Prasad Gorde. I had applied for HP Back to College Offer. For this offer HP has taken double payment from me than mentioned in the offer. I was supposed to be charged 3998.00, But I have been charged 3998.00 twice, that is 7996.00 All detail about product is: Product No: M4Y77PA Customer Name : Prasad Gorde Redemption code: 90055583 Notebook part/model no: HP Notebook 15-af001AX Notebook serial no: CND5250GLL Here are the EBS Payment IDs of the two transactions: EBS Payment ID : 41878815 EBS Payment ID : 41877971 So I request you to take some actions on this issue and refund me the extra amount HP has charged, that is 3998.00 Thank You.

I am Hritik Mohan email id: [protected]@rediffmail.com, mob.-[protected] had ordered an HP 8gb class 10 memory card from snapdeal and suddenly it stopped working without any external damage. It is in warranty so I want it to be replaced or repaired as soon as possible and if it may not be possible by you then please tell me how should I get it be.

Dear sir,
I have purchased hp 7voice tab serial number cnu50291vw from your dealer m / s unicorn, 256, bapuji nagar, bhubaneswar - 09 on 05 / 06 / 2015.
On 13 / 07 / 2015, it stopped working as no charging is happening.
I have contacted hp service centre in bhubaneswar, ensure support services (India)ltd, they kept for almost 12days and on 25 / 07 / 2015 they have replaced it with another set.
Again on 26 / 08 / 2015 the same problem arised, tis time they kept for almost 10days and on 9th sep they repaired and given to me.
Again, on 29th sep it is not working with the same issue of not getting started despite of charging for morethan 2hrs.
It seems tht the model itself is having a software problem which the hp people are not accepting it.
I request you to kindly return my money or exchange with a better model.

Fake promises were made at the time of sale. internal speakers got crashed while watching a movie in just 2 days of purchase. Contacted CC and have been committed a call back with in 12 hours which never happened. Then on Monday have got the commitment of a call back with in 4 hours which again not went through. Then on Tuesday call back was promised before 2 PM which again failed to fulfill. Then on Tuesday at 4.00 PM contacted the customer care support and have been promised a call back before 6 PM. Again the same thing repeated. No call. One of the Senior customer support executive committed to refund the amount and have promised a call back from customer relationship team, by 6 PM in the evening.

Bought a laptop 4 months ago, conned by Reliance that it was the fastest and best HP laptop I could ever buy. Being a trainer running a training firm it was an imp investment. Ever since it has been going back and forth for a blank screen to the service center. 100 people call with contradictory updates and reply only when there is a strong email about taking action. Though I have invested 45K I am begging, borrowing (only stealing left) and using others' laptops for my sessions. It is affecting my work and creating a lot of stress when I have to travel. Absolute apathy. First time they returned it saying we have formatted everything and it was just recovery settings. I had to install everything again. Then I see the same blank screen and take it back. After weeks of no response and when I complain and want to take action, someone who has no clue what is happening brings me a standby laptop and asks me if it has warranty!!! No sign of my laptop except contradictory phone calls after I keep sending follow up emails. One person calls and says will test the motherboard and deliver it at your doorstep. An hour later another person calls and says motherboard was DOA so we will update you. When I give a piece of my mind and don't pick the third call, they send emails saying they were trying to contact me from morning and I was not reachable, that after speaking to 2 of their contradicting execs. Despite requests that I not be called if there is no update about the laptop, several calls were repeatedly made and I could not prepare for my training session. They claim to be doing me a favor because I have a standby with me. I cannot keep installing and uninstalling permanently needed software to a temp laptop for my trainings. The quality of my trainings is suffering with suffering laptops. The laptop itself was sold faulty. i need a replacement and compensation for all the inconvenience to my training programs. Pleaseeeee help

I purchased lap top from FlipKart that lap top is not good only my money waste from starting time screen inside white type light is coming . I have called HP customer care they have gave CASE_ID_NUM: [protected] . I am totally frustrated. Day by day white light increasing .multiply time I called hp customer care nobody proper way give solution. My laptop is a warranty period, Laptop details HP 15-r203TX (Notebook) ( Core i5 5th Gen/ 4GB/ 1TB/ DOS/ 2GB Graph) (K8U03PA) FSN: COME4MGGWRFJB6T8 HP 15-r203TX (Notebook) ( Core i5 5th Gen/ 4GB/ 1TB/ DOS/ 2GB Graph) (K8U03PA) 1. [IMEI/Serial No: ] CND5074HHV Thank & regards Dhirendra [protected] [protected]

In Warranty Period after My complain no. [protected] at HP Customer Support Center on dt.03/09/2015 for repairing of my PC Model No. 110-216ix (HP110 Desktop) HP Engineer was came to my shop on dt.15/09/2015 with the wrong product and further order the correct product on that day. but after that I do not get any support or any information regarding this from HP. Also I have contact with customer support by Toll free no. and they told that Bhubaneswar HP Center will contact you. But, till now no call or no information I have get.

I purchased a new Hp notebook on 19/08/2015 which turned out to be defective with screen issues.. Hp service centre and cust service has been poorly handling this concern and replaced with another but same issue persists. Its been over a month nw waiting for approvals just to change to another model with no proactive help and nobody is bothered about resolution till date.

The printer has been printing the documents very lightly and its performance has been degraded.Moreover its too noisy and it sounds very poor at the time when we insert the plug due to some internal breakage of some parts. bill no-KPI/14-15/6237 MODEL NO- PRINTER HP 1005 MFP CNH8GD313B DATE-27-MAR-2015 DETAIL OF SELLER-K.P INFOTECH E-11 GURUNANAK PURA, JAIL ROAD, JANAK PURI, NEW DELHI-110058 Ph No[protected]/36, 25506058