HP India Complaints & Reviews

I purchased HP Slate 7 Voice Tab from Flipkart. Model no : HSTNH-B20C Purchase Date:[protected] IMEI no. [protected] The product falls under the warranty period and it had really big issues recently. The point from where the battery charges, it disintegrated and as the tablet could not be charged, the battery drained completely & it was of no use! This happened just after six months of purchase. When I contacted your authorised service dealer for warranty they denied & asked for 7500/- rupees for fixing this issue!!! The product falls under warranty period. The following are details of your dealer M/S JABIL AT RAJ NAGAR, GHAZIABAD, U.P., INDIA But I gave the product to some other local service centre and they fixed the issue within 2 hours and charged only 650/- for it. I am highly disappointed with your service and in future I will not purchase any HP products neither will recommend it to anyone.

To customer care, I have launched the complain regarding the HP laptop purchased against case no [protected]-471 on 5 june 2015. HP model no:F6D29PA/ACJ Serial no.:5CB405393K The mother board, hard disk, ROM BIOS, CD drive, WIFI card, Touchpad control and many other parts have been replaced in the warranty period. This is concluded as a DEFECTIVE notebook and the company has been wasting my warranty period timing providing delay in the service. Also note that I would require a copy of Window8.1 recovery disk. The laptop is still under the servicing as not yet been given back to me. This has caused heavy loss to my professional work and business. I need you to take stern actions regarding the above scenario and replace the notebook on urgent basis and priority. Regards, Aman Poddar M: + 91- [protected]

Dear sir I wanted purchase hp laptop. I was surprised to see rates at which new HP laptop were available on eBay by some maxtechnologies CHENNAI tamilnadu India...under sellers warranty as brand new products... If it is true and genuine its all value of money deal.. I think all laptops are modified and selling as brand new laptop of HP. Price difference is huge compared to market. People do not understand word 'seller warranty' and 'manufacturer warranty' and they get cheated. Some example...are attached as screen shots...

I have purchased HP slate-6 on 21/9/14, It was giving me trouble for last 1 month, so I went to HP service centre in Agra on 15/6/15 for solution, The concerned person told me that the mother board is faulty and suggested to replace the motherboard. I went according to his suggestion for the replacement. the problem was error ''cp assert'' and touch was not working properly it was clicking something else. I deposited the mobile and on 18/6/2015 recollected it. Within 2 days it again started giving the same trouble. I went to the service centre and told him the issue is still there it is not yet resolved. we have deposited the same on 22/6/15. The concern person didn't responded well and told me we are working on the issue. we are doing a followup with him instead of giving a satisfactory answer he was saying we are still working on it. After 2 days also he is on the same status. The service Centre name is ''Aforeserve'' and my call report no. 25110 dated 22/6/15

I hav prob with my computer .I called on toll free no m gave all details, still taey undrknolwdegd repenattive just tranfering call from here and there, they transferred call 13 time, still they don't know ehcih depertment ot handle this ... HPPPPPP

I have a HP laptop whose model number is pavallion G6 2229-tu. Serial number of my hp laptop is 5CD2485RTQ and product number is C9M03PA#ACJ. I faced lots of hardware problem in my laptop. I am trying to HP service care on toll free number but all in vain. My contact number is [protected]. Please contact me as soon as possible. Thanks

sir this is to inform you that i purchased hp compaq moniters these moniter serial no. are facing problem I complained about it for 4-5 months but there was no response KINDLY look at my problem model no. R191B RRI NO. BTM121 3CQ3462MMW 3CQ3462MV3 3CQ3462LWK 3CQ4210QSF 3CQ4210Q0K 3CQ4210Q6G 3CQ4100L3R 3CQ3462MBS 3CQ4100L2R 3CQ4210PQH 3CQ4210PR3 3CQ4100LGR 3CQ4100L2Q 3CQ421002G 3CQ3462M4T NCTC COMPUTER KAMLESHWAR PATIL A/18, LAJPAT NAGAR, SAHIBABAD, DISTT. GHAZIABABAD U.P. PIN 201005 M. [protected]

This is to bring to your notice that we (Dhaneesh S, our representative) bought a HP laptop in the month of December, 2014 at Silicon Computer World, Perumbavoor - 683542. The laptop stopped responding to wifi/net connection after the fourth month (ie May, 2015) and we submitted the Laptop at the service center - XCloud Laptops Desktops Service Point, Perumbavoor [protected] on May 25th, 2015. We are yet to get the laptop serviced even after 28 days and they have given wrong commitments every week from the day of submission. We asked to return the laptop on second week of June, 2015 but they are hesitating to return it either. We have to get an explanation for the delay and the harsh reply of your customer service. Kindly find the attachments for the respective bills.

Dear sir, My laptop have some problem without battery its work perfect but when i insert battery the laptop gets hang, the display get black so please can u help out of the problem my arranging engineer on my work place. i am agree to pay ur charges. so before sending the engineer plz give mi the Quotation for my problem including ur service charges. Below is the laptop details:- Hp Pavilion Laptop Sn No : 5CD2310274 Product : B3J80PA#CJ Model : G6-2005AX Contact person: Vinit Tirlotkar Contact No : [protected] Note : please reply me as early as possible and plz send the Quotation along with the service chargers.

I am using HP laser laserjet M1136 MFP printer and it was not detecting by any computer now. So i registered a complaint with customer care on 17th June 2015 ( Complaint number[protected]. The printer is in Warrenty period and till now no one called and visited to repair the printer. The customer care given the local phone number also but they are not picking the calls ([protected], [protected]). From monday onwards my address will be changed to new one, so kindly please do the needful. New address: Secure application, No. 21/14, 2nd floor, Chamiers road, Nandanam, Chennai-600035. Ph- [protected].

we purchased hp 250 g3 j7v52pa commercial series laptop on 16 june 2015.we bought that laptop for the use of standby backup for sbi bank CTS purpose from hp warehouse. but that laptop give us problem from the starting continuously. i complained many reports on your technical support team from the starting stage. they tell there might be the issues of related drivers.that laptop keyboard give us problem continuously from the starting.sometime its work and sometimes its not work.Your engg. visited there, he update the bios drivers, but that issue was not resolved.then yesterday laptop was suddenly stop working and not start at any condition. Your engg again visited there and said the motherboard of your laptop is defective that why you face all problems continuously from starting .its mean hp provide us defective product. THAT LAPTOP USED FOR VERY IMPORTANT WORK FOR BANK.so we cannot use that defective or repaired laptop AT ANY SITUATION FOR BANK PURPOSE . we are not happy with this HP laptop and we cannot book complained again and again for this laptop .We insist on you for replace that that laptop with new laptop at any condition.

Sir I had placed an order on HP ONLINE STORE for purchase of Computer Monitor on 24.05.2015 and paid Rs. 13490 through my Credit Card. I cancelled the Order No.557221 on 10.06.2015. It is more than TEN days since I cancelled the order for undue delay and non delivery of the product in time. I am yet to receive the refund amount of Rs 13490/- even after 10 days of cancellation. I request you to please help me get my refund. First I was put to lot of embarrassment and agony for not delivering the product even after 16 days after paying the amount of Rs 13490/- and placing the order on 24.05.2015. I was forced to cancel the order due to the casual approach and undue delay in delivering the product. Now even after 10 days of cancelling the order I am yet to get my refund. The latest excuse they told yesterday, 19.06.2015, was 'wait for 78 hours, your money will be refunded'. But I cannot believe them any more. They have made a lot of promises duriing the delivery period and they didn't kept up their promise and failed to deliver the product. I have been sending them innumerous email since 2nd june 2014. But their response to my emails is zero. Hence I am approaching the consumer complaints forum. I therefore request you to kindly get my refund of my amount paid to M/s HP Ramaswamy Ramakrishna. Senior Branch Manager Syndicate Bank Pattom Br. Thiruvananthapuram PIN 695004. Mobile No. [protected] Email: [protected]@gmail.com I am attaching the copy of the online bill HP has sent me while placing the order. @hp.com May 26 to me Dear RAMASWAMY RAMAKRISHNA, Thank you for placing your order with HP Online Store on www.hpshopping.in. Please find below your order details: Order No: 557221 Order Date: 24 May 2015 The order will be shipped to the following address: Billing Address: SYNDICATE BANK, GREENFIELD BUILDING, PATTOM THIRUVANANTHAPURAM - 695004 Shipping Address: SYNDICATE BANK, GREENFIELD BUILDING, PATTOM - 695004, We have now started processing your order. The details of your order are as follows: HP Part No Product Name Qty Price Discount Warranty Delivery Time Total C7T77AS HP 23FI IPS LED Monitor 1 Rs.13, 490 Rs.0 Free 3 years onsite warranty 7 Working Days Rs.13, 490 Shipment Value: Rs. 13, 490 Shipping: FREE Amount to be paid: Rs. 13, 490

With a high disappointment I am registering this complain.I bought one HP laptop on 28th Dec 2014.Initially it was working well.But now, it's not even 6 months old, it has come up with a problem.The display is not working.Sometimes it is showing me a blue screen.It's saying one of the windows system drive is missing.Sometimes its showing your PC ran into some error.I am very much disappointed with your product.Its a new Laptop.Not even being used much.And still it has gone into this Problem.I have also called up your technician for service.They came but couldn't fix up the problem.They said one of the parts is damaged.They need to order a new one and it can take a week to fix up.Ridiculous.What sort of products you guys are selling.Within 5 months there is a problem in the hardware.I am really very very disappointed with your product.Even the local HP showroom are telling that you have manufactured the wrong product.Now I am just waiting for the technician.Don't know when they will come.

I purchased 8 PC's(all in one, one PC serial number is 3CR50606JQ) and I also took additional 2 year warranty, anti virus, printer by paying 2000 RS. for each PC. I am worried as all PC's are running without anti virus and have been affected by virus, I have aclled so many times but nobody is taking care it's been 30 days.

Customer Detail Form Fill the form in Capital Letters DATE : 05/ 01 /2015 FULL NAME SANJEEV KUMAR SINHA INVOICE IN THE NAME OF SANJEEV KUMAR SINHA ADDRESS AT+PO:- BIHAT, TOLA:- ISMILEPUR, DISTT:- BEGUSARAI MOBILE NO. [protected] LANDLINE NO. IF ANY EMAIL ID [protected]@gmai.com PRODUCT DETAILS LASERJET PRINTER M1136 MFP MACHINE SERIAL NO. (S/N) CNJ8F7W8LK MACHINE PRODUCT NO. (P/N) CE849A EQUIPMENT PURCHASE DATE 27/12/2014 CAREPACK SUPPORT TYPE (YES / NO) ONSITE YES ONSITE RTBC (PICKUP& RTN.) CAREPACK TYPE (YES/ NO) 1 YR YES 2YRS CAREPACK OTHER CAREPACK AMOUNT (IN RS.) 2750 MODE OF PAYMENT (YES/NO) CHQ CASH NETBANKING YES CREDIT CARD IF PAID BY CHQ, PLZ FILL. CHEQUE NO. DATE IF PAID BY NETBANKING / CREDIT CARD, PLZ. FILL TRAN. ID DATE TERMS & CONDITIONS • Subscriber is solely responsible for the detail shared for certificate registration. • No amendment after registration with regard to serial no. of the product & other details on the certificate. • Subscriber must specify place of purchase of the product at the time of buying of HP Care Pack / Lenovo Care Service Pac to the sales executive. • Product purchased outside India would be covered subject to the availability of support & scope of HP Care pack / Lenovo Care Service Pac. • All Post warranty packs will be effective from the date of registration and other Care Packs will continue from the date of expiry of base warranty. • No refund after registration of certificate/s. • Penalty of Rs. 300/- for bounce cheque due to any reason will charged by subscriber. • Subject to Delhi Jurisdiction. • In HP Care Pack – Unless otherwise specified, this Agreement excludes all consumables items but not limited to user replacement parts, maintenance kits, accessories, operating supplies, magnetic media, paper, printer heads, ribbons, toner, a/c adapters and batteries. • In Lenovo Care Service Pac - All Hardware Parts will be covered except Battery. • Care pack Services (in HP, Lenovo & IBM) do not cover any damage or failure caused by: (i) Use of non-HP media, supplies and other products; (ii) neglect, improper use, fire or water damage, electrical disturbances, transportation by Customer. • Payment 100% advance. • Payment to be made in favour of ARM Infoserve India Pvt. Ltd. • Care Pack Certificate will be provided within 7 days from the date of order confirmation. • Services will be provided by Principle Company. I do hereby agree and accept all above mentioned terms & conditions. Customer’s Signature Sales Executive Name : suman SANJEEV KUMAR SINHA ARM INFOSERVE INDIA PVT. LTD. 304, Vishwa Sadan Building | DISTRICT CENTRE, JANAKPURI, NEW DELHI -110058., Website : www.armserve.co.in

hi, irfanahmed from bangalore, had purchased ray ban glasses k worth Rs.399 askme bazaar online, i was delivered product on January 12, but the product is Not Working, so kindly i am lodging complaint against to refund my paid amount as early as possible, i am not looking for replacement of product, i want my amount to be refunded as soon as possible.Order no AB3234556 kindly contact [protected], Email ID-pp.irfanahmedbr.[protected]@gmail.com PINCODE=560066

Hello, I have purchased a HP Deskjet Ink Advantage 4515 Printer through online Website Flipkart. But I got a defective product. Printer is showing error as, " ! Incompatible cartridge(s). The indicated cartridges are not intended foe use in this printer" when i insert the colour cartridge. Cartridge No: 678 (Tri color Ink Cartridge) Product Serial No: CN52A310YP Product No: A9J41B COST of Printer is :10440 I spoke with the customer care regarding the same. They raised a ticket for HP service center on Friday(i.e., 12/6/2015) and provided me the below details, Service center No: [protected] Case No:5300513 Case Ref No : [protected] I have been in contact with them since that day. when ever I call them they are saying like our technician will be coming today but no one turned up till now. Please look into this and solve the issue as soon as possible. Thanks & Regards, Tejaswi Chief Technology Services Unit No.104, 5th Floor, Building No.09, MindSpace, Madhapur, Hitech City Hyderabad, Andhra Pradesh. India-500081. Email: [protected]@chieftechs.com Contact No.[protected]

SIR, WE PURCHASED HP LASER JET M1005 MFP PRINTER ON[protected]. IT HAS SCANNING PROBLEM (SCANNER ERROR 12 ) COPIER IS NOT WORKING PLEASE SOLVE OUR PROBLEM AS EARLY AS POSSIBLE PURCHASE DATE :[protected] MODEL NAME : M1005MFP SERRIAL NUMBER : CNH8QS0C2 MY ADDRESS VISHNU INSTITUTE OF TECHNOLOGY VISHNU EDUCATIONAL SOCITY BHIMAVARAM-534202

I PURCHASED A NEW FRESH LAPTOP FROM HP AUTHROISED SHOP, MODEL HP15-AC048TU, SERIAL NO.CND51951MR ON DTD. 13.06.2015 WITH WARRANTY OF ONE YEAR I.E. UPTO 12.06.2016. AFTER ONE DAY, THE LAPTOP IS NOT GOING TO SWITCH ON. CONTACTED HP SERVICE CENTER, THEY SAID REGITER UR COMPLAINT ON CUSTMER CARE, KINDLY HELP ME IMMEDIATELY.

i bought my hp laptop from an hp store at palarivattom, kerala . from the very next day there occured some driver issues. it was cleared by the retailer itself. and then after 2 months several problems got arised . several drivers got working improperly. and some of the drivers got missing. once its keyboard got replaced. eventhough, problems still remains.. whenever i get into an hp service center at ernakulam. they performs some updations and gave it back.and then also the same problems got repeated very next day. visiting the service center became a routine . they do formatting my laptop and reinstallation of the softwares... still the issues continues.. when ever i talk to my friends and computer experts they analysed its the problem of hard drive. when i discuss this with the service center executive, he is not ready agreeing with that. and so still ready to perform the same actions and changing os only. actualy the warranty of the product is getting expired. still now i couldnt use the laptop well i lost my money ...thats the ultimate advantage now i have from hp.